A Day in the Life of a Central Scheduler

This video follows employees of the Hopkins call center at Keswick as they complete a typical day and answer questions about their jobs.

[@Bubblesrv81]

I start tomorrow at a hospital this helped! Thank you 😊

[@pumacatlion7163]

Came here after watching another video about an ex VA scheduler who pretty much said they are told to schedule patients months out instead of scheduling them when there is an actual opening. Sad really how many veterans have passed away due to the lack of healthcare for veterans.

[@notes-to-davon-from-mom-2065]

I just watched that same video a couple minutes ago 😪

[@hautecocoa411]

GREAT VIDEO, VERY INFORMATIVE

[@annamariegepperth3960]

Tanisha Har

[@blueoak5262]

Sht is always real, that phone NEVER stops ringing. Everyone asking about shifts and paychecks.

[@starshell84]

I wish I could get a job in this position

[@loryn8067]

medical terminolory expected?

[@micksterminator3]

Probably not a bad idea to familiarize yourself a bit. I just applied for a Scheduling position and you best bet I'm going to study up a bit so I don't seem completely ridiculous during the interview 😂

[@nikkicas260]

Yes learn a little a bit about certain areas of treatments and diagnosis so you know where to send them

[@IHCgraphix]

I have the same job. I hate literally everything about it!!

[@missyk2984]

Why?

[@NaiRoandKai]

Same I left asap

[@user-cn8br6vh9q]

Me too. A hole manager will count simple errors to fire you.

[@nikkicas260]

I have this job too, it’s stressful but I do it in a much smaller scale… some patients can be really nasty!!!