At 20:30 you mentioned editing ticket permissions so that users can view/not view the tickets they need or don't need. Does editing permissions in user settings apply to the "All Open" tab? I would like my users to only be able to see the tickets assigned to their team when they are in the "All Open" tab.
At 20:30 you mentioned editing ticket permissions so that users can view/not view the tickets they need or don't need. Does editing permissions in user settings apply to the "All Open" tab? I would like my users to only be able to see the tickets assigned to their team when they are in the "All Open" tab.