Hello, I have installed the same device, but it transfers energy to the grid with continuously variable power or PV battery power is sufficient and draws energy from the grid. I used the devices that came with the box. Is there a way to fix this problem?What else could be the option of 0 transfer to the network On average, 0 to 100 and 160 watts are flowing into the grid unnecessarily.
Hi, thanks for your comment!😊 it is complicated to define remotely what the real problem is. In such cases, we usually recommend you to check the installation as well as the programming of the meter and CT, since its values may not be accurate. For these tests, we always suggest you to rely on an installer, who can also ask for support from GoodWe's service department. If you have bought products from our online shop, we offer an additional service to support installers.
Hello, I have installed the same device, but it transfers energy to the grid with continuously variable power or PV battery power is sufficient and draws energy from the grid. I used the devices that came with the box. Is there a way to fix this problem?What else could be the option of 0 transfer to the network On average, 0 to 100 and 160 watts are flowing into the grid unnecessarily.
Hi, thanks for your comment!😊 it is complicated to define remotely what the real problem is. In such cases, we usually recommend you to check the installation as well as the programming of the meter and CT, since its values may not be accurate. For these tests, we always suggest you to rely on an installer, who can also ask for support from GoodWe's service department. If you have bought products from our online shop, we offer an additional service to support installers.