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how did it go? Spyderco Para 3 lightweight warranty process.
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- เผยแพร่เมื่อ 5 พ.ย. 2021
- This is the story of me deciding to send back my badly uncentered and poor action Spyderco Para 3 Lightweight for warranty service. How did it go? Check out the video.
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Not a good warranty service in my opinion!!! Especially with the scratches on the blade!! Sorry man!!!
Agree. Not good. Thanks. Hope I can get it all to a better outcome.
Send it back and get a new one. Bummer it got scratched during repairs. Please update us on what happens next! Thank you for sharing!
Yeah I think that's what I'm going to do Zach. We'll see what they say. Thank you so much and I will definitely update
I have three Spyderco Para 3 Lightweights and from what I know about Para 3 lightweight is that it always favorites one side of the other so it’s never center. Because it’s only has only one washer. Sometimes you will get lucky that the center is close enough. But they’re off center always. I heard that Some Para 3 lightweight owners what they do is they filed lightly the FRN side that doesn’t have the washer. I had never done it because the off center on the para 3 lightweight it doesn’t butter me it longest it has a good action. But usually I like my knives well center.
Yeah I've heard some of that. It's still bugs me. I have to have my knives centered. I know that's weird but it is what it is. Thanks
That sucks. My para 3 lw came perfectly centered with flawless action. They should have just given you a new one
If that's the case and if it's possible, I wish they had done that. Thanks
Ive owned and had on loan enough Para 3 LW to tell you they vary greatly. Some are centered and nice and most others aren't centered yet have perfect action. The single liner may or may not stick up inside. The most recent Rex 45 is much better than the early ones I had. Keep in mind a single liner, single washer knife is only going to be as good as the weak side. If that linerless side had any warp to it prior to being assembled it's never going to be right no matter what you do.
As far as the warranty goes I've used many manufacturers service for different reasons and the myth that Spyderco has a poor warranty compared to others is just wrong. I've had equally bad service from other US and overseas manufacturers .
Good to hear your experiences and your thoughts. Very cool. Thank you for sharing.
I hear you, but I had a great experience with hogue, and Have heard of others having good experience with other companies. But I would agree there are probably more that stink at it than are good at it. I just can't imagine sending a knife back to somebody that is scratched like that.
Thank you
Hmm. I bought one exactly like it today. It is perfectly centered and the blade is loose when pressing the compression lock. I hope they take care of this for you.
They've done something recently. This used to be a notorious problem but it seems that they may have fixed it. So good stuff. As for mine, I sold it a long time ago. Thanks
Brother I'm sorry. Hope this gets resolved quickly. How in the world they would think this is acceptable is beyond me.
It's pretty simple. Some person in service scratched it and didn't want to take ownership of it. Pretty sad though. Thanks
Come on this doesn't give me any incentive to pick up my next Spyderco. Man that must be frustrating to send it off wait for it to come back and it's trashed. Hope this gets resolved for you KC. Thanks for putting this out
It's definitely not right. Thank you so much. I hope it does get sorted out. Thank you
I'm glad Spyderco got it back to you so quickly, but I wish they had better communication and hadn't damaged your blade.
Yeah hopefully they'll sort it out. Thank you
I have a PM2 that has the same problem. Favors the show side when loose enough to open and drop but WILL NOT reverse flick as it should. I’m going to try and increase the detent to see if that helps 🤷♂️ Being my first Spyderco, I’m not impressed
Well that's bad to hear. My PM2 is great. This is the first Spyderco I've ever had an issue with. Thank you
Accept their offer of a return shipping label and tell them at the very least you want a new blade but preferably a whole new knife...OR, offer to trade that one in and pay the difference (if any) to upgrade to a standard, G10 Para 3 with S30V steel.
At least you'll be sending it back on their dime so the only cost to you is some more of your time.
That's my .02¢ worth.
Yeah very good idea. I am going to send it back I'm just not sure what I'm going to ask them right now. I'll figure it out. Thank you
I've heard Tom Moore say that you can center a lightweight by applying pressure to the blade toward the side it's favoring. Then close and recheck centering.
Very interesting. Good to know. Thanks if Tom says it it's probably true
@@KnivesFAST yea, send him a message - he's the Spydie master. It was something like that. That way you'll get the action you want. Post an update vid if it works!
If you do that wear gloves. I have cut nerves and a nice scar on my index finger from doing that.
@@dark_gravity_edc yikes. Got it.
Got a SMKW pm2 artic storm recently with a lanyard rattle. Can't return to SMKW since it's sold out. Will keep it and slip some loctite in there to prevent a rattle. Got a BladeHQ copper pm2, and it was off center. Was able to exchange that one. Brand new, so would think it be perfect.
Man that's sorry to hear on your Arctic PM2. If I got one of those I would want it to be perfect. Sorry about that on both. Thanks for watching
Late to the conversation but my paramilitary 2 arctic storm was supposed to have all black hardware to match the dlc blade. The back spacers were all silver. I shipped it to warranty last week and haven't heard anything from spyderco since. It's a bit unnerving how there's no communication. I hope i get it back soon haha 😅
I was about to send off my para 2 for these issues but now I think I'll just return it to blade hq and get my money back. When I did contact spyderco they didn't send me a shipping label so I'm not paying to send in a defective knife that's there issue!
Sad to hear man. It wasn't a great experience for me and I'm sorry you're having trouble. Thanks
The bdn1 lightweights I believe only have one washer, causing it to favor to one side.
Yeah, that's what lefty EDC Kevin told me. Not a good design. Thanks.
I've got the exact para 3 lw so far no problems with centering or action it sucks that yours is that bad because I carry mine all the time
That's awesome man. I'm glad yours is so good. Thanks a lot
Nope! Agree with all the other comments. And that nick in the coating?! Nope. Definitely a cautionary tale. And think I’ll be taking pics of my stuff before I send it off based on your experience here. To anybody. Not just Spyderco.
Yeah unfortunate situation for sure. From now on if I send an offer I'm going to take lots of pictures and maybe even a video before I send it. I'll probably send it back. Thanks
I can't get Spyderco to send a pocket clip screw that came stripped. Not impressed with Spyderco warranty
Seems a little goofy to me. That should be an easy win for them. Thank you
@@KnivesFAST I called them today and they are sending one. I was told not enough employees to answer emails and a phone call is best way to contact.
That's just unacceptable. To send it in and have it come back not fixed and further damage isn't good at all. The fact that they don't even explain what they did isn't good either. Doesn't bode well for them for sure. Great video KC 👍
I agree with all of the above. Really well said. Hopefully I'll have a better experience the second time around. Thanks.
I’ve heard horror stories about dealing with Spyderco’s warranty service. Them not even mentioning what issues you had and what they did to correct it tells you all you need to know about how much they care about you. Good luck.
Yeah I hope you're not right but it sure seems pretty rough. Thanks
Send it back especially if your not going to carry it and are unhappy with the service, if it was me and they don't make it right might be time for some sterner words and along with that contact the seller you purchased it from, I think you said SMKW, and inform them of the situation and how you are being treated by them. In the end it can sour your future purchases towards spyderco with bad customer serviceso. Trying to keep making sharp things fun and enjoyable is definately hard sometimes but you do it very well.
Good advice my friend. We'll see how they do as I sent it back to them this morning. We're going to give them a chance to make it right. Thanks so much
Mine bounces a bit when it drops shut. I dont think its hitting the backspacer. Is it too loose then or is it suppose to be like that when its adjusted? (I am a complete amateur as you can tell)
If it's bouncing back you could probably tighten the pivot a bit. But I mean a tiny bit. It shouldn't bounce back like that. Thank you
@@KnivesFAST Thank you so much for your reply. I will try tighten it :)
For me it is harder to Spydie flick my para 3 but its easier to do it with my other Spydercos also try flicking up, not out.
Yeah I understand all that. I mean I ought to be able to flick it however it's comfortable for me but I guess each knife is different. Thank you
Option 4 not support a company with terrible customer service
Ham something to think about. Thanks
It's tough to center a knife with only 1 washer in it. The Para 3 LW was a shit design from the start concerning the internals of the knife.
I hear you man. Once I learned that it was pretty disappointing. Thanks
That thing drops about like my Native 5 LW, lmao. If this level of 'service' keeps up, it won't be a surprise if somebody starts eating Spyderco's lunch...
I unfortunately agree. It has been a sad experience. Thanks.
@@KnivesFAST For what it's worth, I still really like 90% of my Spydercos when it comes to f&f and still enjoy their design language. Pobody's nerfect, but having had the chance to fix their mistake, blowing it again is a shame... Still, I hold out hope that after you send it out again, the story will have a decent finale
@@jn651 agree very much. Me too
Some KPL would help this knife.
I definitely used KPL on this knife several times and it didn't really help. But thank you
any tips on getting a cane sword to actually be sharp?
I have no idea. Keep on sharpening it until it gets there. Lol
@@KnivesFAST got it from an antique store and it had no edge on it at all. Been trying to use a sharpener and such to give it an edge and make it sharp but that isn't doing much.
@@jakefrost8658 Not knowing anything about it It's tough. It could just be a show sword and not really be heat treated. If you continue to do it and not get it sharp I would worry about that.
I'd send it back. If you aren't going to carry it and they'll send a label, you might as well. Those scratches suck. You'll probably put your own but I don't want the manufacturer adding them.
Yeah you got that right. I know how to scratch a knife but I haven't even carried it and those aren't mine. Thanks
Mine is dead center
Awesome. Thanks.
Maybe if you contacted where you bought knife from for exchage,,,,......
Not a bad idea. It was Smoky Mountain Knife works but it was scratched by Spyderco. Thank you
Really? It’s way centered enough…you way too picky bro!
You're kidding right? The blade should not be tilted to one side. If I pay over $100 for a knife I expect it to be centered. But to each their own. If it doesn't bother you then that's fine. Thanks
Wow that was a Spyderco fail!
Yep. Thanks.
For the prices they charge, thier customer service should be out of this world. Sorry brother!
Agreed this is why I stick to budget blades. No warranty no problem. Also just subbed.
Agree. A bit disappointed for sure. Thanks.
Thank you!!!
not crazy at all made for good youtube content for me I'd do option 2 if possible
Thanks man. Appreciate it!!
Big company, expensive knives. The way they handled this warranty issue, no communication at all, damaged the blade and didn't solve the problem. Disappointing, really.
Completely. I was pretty upset about it for sure. But maybe they do better in other circumstances. Thanks
If you cant service your own knife you shouldn’t own knives. Simply as that. Lw is not the superior model so has its flaws but can be corrected add extra washer and let it break in the adjust. I love spyderco and the haters, more for me. Great knife
So I worked in it extensively and I know how to work on knives oh self appointed chief of knife police. It is a flawed knife and Ives had a ton of folks tell me they had the same issue. I paid too much to deal with it being so far off center. I will not be turning in my knives, but thanks for watching.
Wow that’s ridiculous
A bit, yes. Thanks
Dude, you can’t middle finger flick. I could’ve done that with my pinky the way that thing slammed shut. My g10 para3 was tighter when new and I could still flick it open
Man I've got a ton of knives that I middle finger flick. And I do them with ease. But this one just won't go. Thanks for watching
Man id be very upset
Yeah. A bit. Thanks.
I would not be happy
Yeah, same. Thanks.
It’s the end of the world
….OMG!!!
Not sure what you mean but thanks for watching.
Dang knife bro what's goin on in the knife world these days? JB gets the dry shaft from Case&then Spyder Co does the same thing to you. You guys are Knife reviewing Kings &the companies dont seem to care. It sure dont bode well for us common knife folk. I think I'm gonna keep buyin knives I can handle first. &that whole scratch thing!?! I'd be pissed if the scratched in my blade were put there by incompetent boobs that were supposed to fix a problem not make it worse. It seems no one is takin much pride in their work these days.
Yeah well said man. I am pretty ticked about it. By The way, I did not tell them that I was a reviewer until I was on the phone with them. So I think I got exactly what anyone else would. But she was already going to send a label before I set that. We shall see
Extremely disappointed
Yep. Me too. Sadly.
Send an email and link this post and others to prove your point.
Good idea. Thanks.