Guys. I have fallen into a trap. I am from Malaysia and the after sales service is disastrous. DO NOT FALL INTO IT !!!!!! When i purchase it online. It stated that there is a free gift worth RM 500. After receiving the goods, there is no free gift. Tried to called the customer service but not reachable. After they come back to me. They told me that I cant refund if i have assembled it. (What the point of having a 30 days money back guarantee if not allowed to assemble it ??) Fine, i continue to use the chair for over a month. Then the problem arises. The wheel came off. It was detached not because of the wheel but the wheel base. The welding came off (on the video it shows not hand welded.. whats the point if it came of so easily ? ) THen i get back to the customer service. They told me need at least 2 months for the wheel base replacement. (Another disappointed response).. Well. My advise. Do not go for this at any cost... Best Rgds, A very unsatisfied Customer from Malaysia. 😮💨😮💨😮💨
love this chair got it for a steal
Guys. I have fallen into a trap. I am from Malaysia and the after sales service is disastrous. DO NOT FALL INTO IT !!!!!!
When i purchase it online. It stated that there is a free gift worth RM 500. After receiving the goods, there is no free gift. Tried to called the customer service but not reachable.
After they come back to me. They told me that I cant refund if i have assembled it. (What the point of having a 30 days money back guarantee if not allowed to assemble it ??)
Fine, i continue to use the chair for over a month. Then the problem arises. The wheel came off. It was detached not because of the wheel but the wheel base. The welding came off (on the video it shows not hand welded.. whats the point if it came of so easily ? )
THen i get back to the customer service. They told me need at least 2 months for the wheel base replacement. (Another disappointed response)..
Well. My advise. Do not go for this at any cost...
Best Rgds,
A very unsatisfied Customer from Malaysia. 😮💨😮💨😮💨
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