Queue in Salesforce | Share Record using Queue |

Want to learn more about salesforce join me at sfdcpanther.com Hi Everyone,
In this video, Here is the agenda for the session
#1 - What is Queue in Salesforce
#2- Why use Queue in Salesforce
#3 - Who can join the Queue
#4 - How to Share a record using Queue
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[@Kings238]

Thanks a lot dear

[@kiranvrao9714]

Thank you

[@SiddaSai-]

Super Explanation bro

[@jayshankarchandran321]

excellent content, please keep up the good work

[@mayurtripathi3288]

Jeff Powri 😁

[@sfdcpanther]

😀

[@ashnakhanna767]

Hi,
I want to remove some users from a Queue membership so i removed those users but those Queue membership are still present on user detail page. I found out that their Role is selected in the particular Queue , if i remove the Role from queue than all other users with same Role will get affected. Please tell me how to remove those users from those queues now.

[@sfdcpanther]

Unfortunately, you can not remove the member if the role is selected in the Queue. You might want to create a new Role and assign that role to those users whom you want to remove from the queue,

[@ashnakhanna767]

@@sfdcpanther thanks for replying.

[@tightsecured1175]

There was only one active assignment rule, how did the apac got functional since there is only AMER lead assignment rule.
I didnt understand the active logic here

[@sfdcpanther]

At a time there will be only 1 Active Rule and that Active can have multiple Entries and these Entries are responsible for Assignment. You can have different Entries to Assign the Records to Different Users or queues.

[@shikamarunara4101]

Can we deactivate queues?

[@sfdcpanther]

When do you say deactivate what do you mean? We can not deactivate the Queue there are no such options.

[@Kings238]

ueeuuue