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I think it's possible to find the device (it's under Configuration Item) from the incident, we only need the command(s)
for the second option (when not using the catalyst center app), why don't we make get request to servicenow and verify?
I think it's possible to find the device (it's under Configuration Item) from the incident, we only need the command(s)
for the second option (when not using the catalyst center app), why don't we make get request to servicenow and verify?