Thanks for the info! I found out that if you can prove the bad review was based off of being petty for cleaning and refueling fees, you can get the review removed. Especially when all the other messages were kind and there was no issues prior to the charge at the end.
I agree with everything you are saying. I have been a host for a couple of years now and I have dealt with everything you mentioned. I was so attached to the first car. now I have a few of them and am unattached. They are money makers and that is all. Aside from maintenance, I am not interested.
For the cleaning fee, I warn them in my description to please return the car clean, or a cleaning fee would be applied! It's mainly for the inside of the car. The outside would get dirty regardless.
Hello Thomas, welcome to the Turo community, there are always lots of things to learn, learning myself new things on some trips. Let me know if you got any video suggestions about questions or concerns you have or had before to help others out.
@@fernando_h_001 Hi Fernando If you purchase a car for 40k and you finance it for 3 years. Your Turo business was able to cover mortgage and generate extra cash. then sold it for 25k after 3 years Do you have to to pay taxes on the 25K? Your videos are great. It will be great if you can make a video to detail one example of when you purchase a car for turo business and then when you sell it, what is the list of profits and tax deductions and how much you pay tax when you sell the car. Thank you Looking forward to your reply
I was kinda thinking to be a Turo host, but now I don't feel like doing it lol Even though I purchase a car for my business, I don't have time and patience to deal with somebody's dumb and non-responsible behavior.. Thank you for your video, it was helpful.
Hello Jeongwoo, thanks for watching my video. It is a time consuming task and sometimes can be a bit stressfull, but in my experience, it is worth it. Gives you alot of stories to share with people.
Hey Fernando, I was wondering if instead of taking pictures of the car before renting it out if instead you could simply take one video documenting the state of the car which to me would seem easier than saving 50 or so pictures to my phone.
So I'm glad you asked this, I once asked a Turo rep, and they said video is just as effective as images. For some reason I'm just more used to the pictures but videos work well too!
Good afternoon. Can you please share pre written messages for the guest please ? Any recommendations for what kind of locks ? Thank you. Wonderful information
Hello Ashok, for sure no problem here is the text template, My recommendation for licks would be something in Amazon perhaps no more than $100 should do, but you want to make sure it is big enough for your key to fit. If you are using fobs, make sure you use a fob transmitter bag, to prevent guests or strangers to be able to open the car. Hello this is Luis your Host, I just wanted to go over some details about your check in process. This will be a self check in process, when you arrive to the car you can call me or text me and I will remotely unlock the car. The key will be in the cupholder in the center. And to turn on the car and operate the car I have attached a link with some video tutorials. www.tesla.com/support/meet-your-tesla/model-3 Also since I won’t be seeing you in person I need you to text me a picture holding your drivers license with the car in the background in order for me to unlock the car. This is the way used to validate your identity. Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. Smoking is NOT optional so let’s try to leave this car smelling good for other guests. To ensure you don’t get any post cleanup fees or post trip charging fees please return the car clean and with the same charge level as received. Also Pet hair is not included, please return clean if traveling with pets or be subject to a $120 cleaning fee. All Tesla superchargers do charge you for charging, however this should be approximately $5-12 depending on the amount you charge. These charges will be billed to my Tesla account directly and i’ll ask for reimbursement after trip. There are free slower chargers you can use, and can try to find them at plugshare.com If you want to use the tesla app, send me an email and i’ll add you as a driver. Thank you and hope you enjoy your trip.
Great video thanks but I hit a couple of questions you might have an answer for it: How many days a month you successfully booked your car on Turo? How many days you had with the lowest month and how many days you had with your highest month? Do you have any tips on how to rent a car on Turo fully remotely in a different state that I live in? It’s going to be difficult to have pre trip photo; deliver the car or collect the car or even park and clean the car?! But I believe its worth the adventure?
Thanks for watching and reaching out, below are my answers: 1. I would calculate about 80% ocupancy so 20-25 days per month. 2. There were months where I was fully booked every day and there was one month I was booked only some days because the vehilce was left in california and could not rent it out, and so that was a very bad experience. I've left link to that video below. 3. You would need a cleaning crew who can wash clean and drive the car to drop off spaces when needed and a Virtual assistant or yourself to communicate with customer. I know people that do this, and it seems to work for them. th-cam.com/video/3lt1Sm4FLI8/w-d-xo.html
Hello Antonio, absolutelyHello this is Luis your Host, I just wanted to go over some details about your check in process. This will be a self check in process, when you arrive to the car you can call me or text me and I will remotely unlock the car. The key will be in the cupholder in the center. And to turn on the car and operate the car I have attached a link with some video tutorials. www.tesla.com/support/meet-your-tesla/model-3 Also since I won’t be seeing you in person I need you to text me a picture holding your drivers license with the car in the background in order for me to unlock the car. This is the way used to validate your identity. Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. Smoking is NOT optional so let’s try to leave this car smelling good for other guests. To ensure you don’t get any post cleanup fees or post trip charging fees please return the car clean and with the same charge level as received. Also Pet hair is not included, please return clean if traveling with pets or be subject to a $120 cleaning fee. All Tesla superchargers do charge you for charging, however this should be approximately $5-12 depending on the amount you charge. These charges will be billed to my Tesla account directly and i’ll ask for reimbursement after trip. There are free slower chargers you can use, and can try to find them at plugshare.com. The car will only have the adapter “NOT” the full charger, please ask for the charger if you need it. If you want to use the tesla app, send me an email and i’ll add you as a driver. Thank you and hope you enjoy your trip. Thanks , thank you for watching and commenting.
Fernando!! Thank you so much for your detailed explanations on how to start. Your videos and other host have served me as a great start. I have my first trip booked within 2 hours after posting my car and a 10 days reservation. Could you help me out with a lovely template and the follow on templates that I can use? I also bought the ozone machine; you are the first person I heard to recommend having one. Again Thank you.
@@fernando_h_001 thank you for your assistance. I also follow your advice and contacted Verizon connect to add the gps to my vehicles in addition to the one in the vehicle.
Hello Joshua thanks for reaching out, I don't have data myself but I know there are a few companies that offer that. I'll try to get the names of them and share it.
Great tips for beginners! Thank you. I am preparing to start so watching many videos. I would like to know pre text to send when check-in, and also pre text to send when booking. Could you share yours if you have please ?
Airport drop off instructions I hope your trip and landing to Vegas was a pleasurable one. I have left the car at Terminal 1 short term parking. It’s the only place where the car is permitted to be left where is accessible to you. The key will be inside the Car located in Level 2M of the short term parking lot in terminal 1. If you are landing in terminal 3 you must take a shuttle to terminal 1 (they are free and easy to use). Once you are in front of the car please call me or text me and I will verify your identity by either sending me a selfie with your drivers license and the car in the background or video call so you can show me your drivers license. I’ll remotely unlock the car and you can now enjoy your stay in Vegas. Also i left the parking pass next to the key, (they are located in the center console storage.) you will need to use that to exit depending on your time it should be a fee of $3-$6. Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. Let’s try to leave this car smelling good for other guests. If you want to use the tesla app, send me an email and i’ll add you as a driver. If you have questions i’m here to help you, also to make sure the car is being charged in a casino (plugshare.com) or at a Tesla supercharger (typically cost $10-$13 to charge), adapter is in the trunk if needed. Thank you for being kind and mindful of the car. Its a fun car to drive i sure hope you enjoy the experience. Here is a link to some videos on how to operate the car www.tesla.com/support/meet-your-tesla/model-3
Hello this is Luis your Host, I just wanted to go over some details about your check in process. This will be a self check in process, when you arrive to the car you can call me or text me and I will remotely unlock the car. The key will be in the cupholder in the center. And to turn on the car and operate the car I have attached a link with some video tutorials. www.tesla.com/support/meet-your-tesla/model-3 Also since I won’t be seeing you in person I need you to text me a picture holding your drivers license with the car in the background in order for me to unlock the car. This is the way used to validate your identity. Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. Let’s try to leave this car smelling good for other guests. If you want to use the tesla app, send me an email and i’ll add you as a driver. Thank you and hope you enjoy your trip.
Hi. I'm thinking of putting my Tesla M3 on Turo. I have a few questions, if you have time. 1. Is the Tesla app just as good at tracking the car as an extra gps tracker? 2. Do you have to lend the renter you key card? Could you not just set them up temporarily on your Tesla account and put keyless driving on? Sorry if these are silly questions!
Hello thanks for watching, please find the answer to your questions below: 1. Yes tesla app is really good, you really odn't need another tracker. 2. I normally would give them the key but would offer the option to add them as a driver since most people would leave the car unlocked because they don't know how to lock it, Using the app is much safer for the car in my experience. 3. No silly questions in my channel all great questions! Hope this helped. ! Thanks for watching.
Hello Thanks for watching Kay, please find the templates attached: There are more resources for turo hosts on my home page too. www.fernandoherrera.org/post/pre-written-text-messages-you-need-for-turo
Hello Lumier, Thanks for watching and commenting. Here is a video with a link of the Ozone generator I bought. th-cam.com/video/nczKGls1aRs/w-d-xo.html
Great tips! I too want to Turo out my Model3. Which tracker did you end up getting? Also what deductible did you end up choosing. I was hesitant to rent it out like you but I figured if I can keep cost low of monthly payments it’ll be worth it. I hardly drive it since I work from home. Additionally, what’s the process of taking it to the air port?
Hello thanks for watchign Cesar, here are the answer to your questions: 1. I ended up using apple airtags. Apple Airtag amzn.to/3HaWZ9V 2. I ended up using the 75 plan and then eventually moved to the 80 plan once i was more comfortable. 3. I think it will pay off itself easily. Just be willing to list price competitively. 4. I got a video where I can walk you though. th-cam.com/video/rBeeBqYxb0c/w-d-xo.html Thanks for watching!>
Hello Shirley, thanks for watching. Here is a link of the facebook group I'm in. facebook.com/groups/198062444254852/?hoisted_section_header_type=recently_seen&multi_permalinks=1006081910119564
Hi Fernando, I hope your journey Continues to be a successful experience with the car sharing economy! Great advice here. Please send me some of your templates... Thanks
Hello Andrew, thanks for watching please see my current templates below: Hello this is Fernando your Host, I just wanted to go over some details about your check in process. This will be a self check in process, when you arrive to the car you can call me or text me and I will remotely unlock the car. The key will be in the cupholder in the center. And to turn on the car and operate the car I have attached a link with some video tutorials. www.tesla.com/support/meet-your-tesla/model-3 Also since I won’t be seeing you in person I need you to text me a picture holding your drivers license with the car in the background in order for me to unlock the car. This is the way used to validate your identity. Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. Let’s try to leave this car smelling good for other guests. If you want to use the tesla app, send me an email and i’ll add you as a driver. Thank you and hope you enjoy your trip.
It really depends some people will put it on the door handle, I liked to put min under the car I found a place where it wouldnt' affect when I drove, and woudln't be very visible.
Hello Jacee, currently I have not sold any one of my vehicles. They are still making money for me in the platform, so i'm happy. But once I do sell them I'll be sure to make a video about it.
Hello Cmyers2304, no problem, thanks for watching please find the template below: Airport drop off instructions I hope your trip and landing to Vegas was a pleasurable one. I have left the car at Terminal 1 short term parking. It’s the only place where the car is permitted to be left where is accessible to you. The key will be inside the Car located in Level 2M of the short term parking lot in terminal 1. If you are landing in terminal 3 you must take a shuttle to terminal 1 (they are free and easy to use). Once you are in front of the car please call me or text me and I will verify your identity by either sending me a selfie with your drivers license and the car in the background or video call so you can show me your drivers license. I’ll remotely unlock the car and you can now enjoy your stay in Vegas. Also i left the parking pass next to the key, (they are located in the center console storage.) you will need to use that to exit depending on your time it should be a fee of $3-$6. Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. Let’s try to leave this car smelling good for other guests. If you want to use the tesla app, send me an email and i’ll add you as a driver. If you have questions i’m here to help you, also to make sure the car is being charged in a casino (plugshare.com) or at a Tesla supercharger (typically cost $10-$13 to charge), adapter is in the trunk if needed. Thank you for being kind and mindful of the car. Its a fun car to drive i sure hope you enjoy the experience. Here is a link to some videos on how to operate the car www.tesla.com/support/meet-your-tesla/model-3
Well you do make a profit if you play it right, I made several money while I was a turo host, and was able to sell my car for a profit at the end. But I do understand that if not done right you can be in a very bad spot.
Super helpful vid. I’m starting as a host this week! Would definitely like those pre written texts if you don’t mind. Also, what would you recommend for key pick up of a car that’s not automated like the Tesla? How would you go about getting a lock box with the car key inside and get it safely to the customer without being present? Is there a way?
Hello Arion, thanks for watching please find the text templates below: www.fernandoherrera.org/post/pre-written-text-messages-you-need-for-turo. Now in terms of the key specifically for a tesla, I would always give them the card key, and unlock the car remotely. Some I would even share the car access via the tesla app. Try to make it as convenient as possible for the guest.
@@fernando_h_001 Thanks this is very helpful! Do you recommend any specific tracker and kill switch options? That’s the last thing I need before I get on the road!
First of all I would to say thank you to your video and more power. Just a have few questions regarding insurance what can you say or advise about personal insurance, commercial and turo ( 60%, 75%, 80%, 85% & 90%). Thanks in advance.
Hello Norber, thank you for watching and commenting, So in regards to selecting the right insurance i've made a video you should watch, but I would not reccomend commercial insurance unless you really want to split the risk liability or have over 10 cars. th-cam.com/video/UlvYJtP5cBU/w-d-xo.html
What does the lock box keep keys locked in it and guest open it. Also turo require guest id or you’re going to need to ask guess for ID when rent your car out
Hello Manny, Absolutely, here is the pre-written text: Hello this is Luis your Host, I just wanted to go over some details about your check in process. This will be a self check in process, when you arrive to the car you can call me or text me and I will remotely unlock the car. The key will be in the cupholder in the center. And to turn on the car and operate the car I have attached a link with some video tutorials. www.tesla.com/support/meet-your-tesla/model-3 Also since I won’t be seeing you in person I need you to text me a picture holding your drivers license with the car in the background in order for me to unlock the car. This is the way used to validate your identity. Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. Smoking is NOT optional so let’s try to leave this car smelling good for other guests. To ensure you don’t get any post cleanup fees or post trip charging fees please return the car clean and with the same charge level as received. Also Pet hair is not included, please return clean if traveling with pets or be subject to a $120 cleaning fee. All Tesla superchargers do charge you for charging, however this should be approximately $5-12 depending on the amount you charge. These charges will be billed to my Tesla account directly and i’ll ask for reimbursement after trip. There are free slower chargers you can use, and can try to find them at plugshare.com. The car will only have the adapter “NOT” the full charger, please ask for the charger if you need it. If you want to use the tesla app, send me an email and i’ll add you as a driver. Thank you and hope you enjoy your trip. Thanks
Hey Fernando!!! Do you recommend any type of seat covers? If so, is leather preferred. Also floor mats are they worth the investment!? Thanks so much for the great info! I actually just put my first car on the other day and in my area there are only two cars listed within a 20 mile radius. How cool is that. I feel like we're on the ground floor.
Hello Samantha, thanks for watching and commenting. I would prefer leather, however if you can't have that then seat covers should be fine, there is also a product they sell that you can spray on your seats and its like a ceramic coat on seats that prevent leaks and stains to get on your seats easily. I'm really excited for you being one of the few Turo hosts in your area, really hope it goes well for you!
Hello Leatrice, thanks for watching. Please find the link with the templates below: www.fernandoherrera.org/post/pre-written-text-messages-you-need-for-turo
Hello David Mejia, Thanks for watching, no problem please see attached the template. Hello this is Luis your Host, I just wanted to go over some details about your check in process. This will be a self check in process, when you arrive to the car you can call me or text me and I will remotely unlock the car. The key will be in the cupholder in the center. And to turn on the car and operate the car I have attached a link with some video tutorials. www.tesla.com/support/meet-your-tesla/model-3 Also since I won’t be seeing you in person I need you to text me a picture holding your drivers license with the car in the background in order for me to unlock the car. This is the way used to validate your identity. Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. Let’s try to leave this car smelling good for other guests. If you want to use the tesla app, send me an email and i’ll add you as a driver. Thank you and hope you enjoy your trip.
Hello Christian, thank you for watching, and of course please find below the text template. Hello this is Luis your Host, I just wanted to go over some details about your check in process. This will be a self check in process, when you arrive to the car you can call me or text me and I will remotely unlock the car. The key will be in the cupholder in the center. And to turn on the car and operate the car I have attached a link with some video tutorials. www.tesla.com/support/meet-your-tesla/model-3 Also since I won’t be seeing you in person I need you to text me a picture holding your drivers license with the car in the background in order for me to unlock the car. This is the way used to validate your identity. Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. Smoking is NOT optional so let’s try to leave this car smelling good for other guests. To ensure you don’t get any post cleanup fees or post trip charging fees please return the car clean and with the same charge level as received. Also Pet hair is not included, please return clean if traveling with pets or be subject to a $120 cleaning fee. All Tesla superchargers do charge you for charging, however this should be approximately $5-12 depending on the amount you charge. These charges will be billed to my Tesla account directly and i’ll ask for reimbursement after trip. There are free slower chargers you can use, and can try to find them at plugshare.com. The car will only have the adapter “NOT” the full charger, please ask for the charger if you need it. If you want to use the tesla app, send me an email and i’ll add you as a driver. Thank you and hope you enjoy your trip. Thanks
Hello Ione, I hope you found a good tracker, to answer your question i Do pay like $30 for Verizon connect however i'll be changing soon to Apple Airtags. I made a video here... th-cam.com/video/8O74H8XlYZA/w-d-xo.html
Hello Virgo, thanks for watching, hope the turo host journey is going well. I think front a rear camaras are great specially to have if any accident occurs. However Turo does a great job covering you in the case you have pre and post trip pictures even if ou don't have a rear-front camara. But I personally think they are worth the investment.
The problem with the lockbox is that the car will start the engine anyway. the person does not need to know the code to start the vehicle. very dangerous advice. But the rest is great! Keep going!
Hello Lukasz, thanks for commenting, this is something I agree I should've pointed out on the video, there are bags, that block the Fob from allowing the keyless transmitter to work. However you have to be mindfull since the guest will be placing the car back and you have to trust they will leave everything correctly.
I never had the OBDII port tracker I always had a hardwired tracker which made it very complicated to remove. But i have hear some guests will remove the tracker if in the OBDII port.
Hi great video, very helpful. Just curious, if you are using AirTag to track your car, did you have any problem with guests ? Is it have privacy issues? Because if you put into your car, if someone use a iPhone, they will be notified there is airtag close by.
Hello thanks for watching, personally speaking I recommend the apple air tag to start, and here is a link with the text message templates. www.fernandoherrera.org/post/pre-written-text-messages-you-need-for-turo Links to car trackers I recommend. Car Trackers: GPS Track #1 amzn.to/3kmmuLC Vyncs Tracker amzn.to/3F563eF Apple Airtag amzn.to/3HaWZ9V
I have a trip that’s booked today at 8 PM but they want me to deliver the car at 9 PM. Am I okay with just doing that or how can I modify the trip to be at 9 PM instead of 8? Just don’t want to have the check in process messed up since it’s an hour later than when they initially booked it!
Hello, I apologize for the late reply, Turo normally gives you and the guest a 1 hour cushion, normally turo is quite flexible on this, really it depends on you willing to accept those terms. Let me know how it went!
Hello Jen, thanks for watching and sorry for the late response. I would normally just be transparent and let them know i'm tracking the car for safety and to ensure they are taking care of the car as well. Never had anyone complain.
Hello Jacqueline, absolutely, here is the text template: Hello this is Luis your Host, I just wanted to go over some details about your check in process. This will be a self check in process, when you arrive to the car you can call me or text me and I will remotely unlock the car. The key will be in the cupholder in the center. And to turn on the car and operate the car I have attached a link with some video tutorials. www.tesla.com/support/meet-your-tesla/model-3 Also since I won’t be seeing you in person I need you to text me a picture holding your drivers license with the car in the background in order for me to unlock the car. This is the way used to validate your identity. Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. Smoking is NOT optional so let’s try to leave this car smelling good for other guests. To ensure you don’t get any post cleanup fees or post trip charging fees please return the car clean and with the same charge level as received. Also Pet hair is not included, please return clean if traveling with pets or be subject to a $120 cleaning fee. All Tesla superchargers do charge you for charging, however this should be approximately $5-12 depending on the amount you charge. These charges will be billed to my Tesla account directly and i’ll ask for reimbursement after trip. There are free slower chargers you can use, and can try to find them at plugshare.com If you want to use the tesla app, send me an email and i’ll add you as a driver. Thank you and hope you enjoy your trip.
Hello Jim, thanks for watching, I know there are alot of trackers out there and some of the most popular one i've heard is bouncie, however I personally use Verizon Fleet Reveal and it is very good.
Good video Fernando, I'm planning to become a Turo host, will you share the facebook group please so learn more about the Turo business and you could share the pre written texts also? Thank you
TURO will not cover you if your renter goes off-roading in your car. Make sure to take pictures/videos of your undercarriage before every trip. NO, TURO Is not worth this hassle. Maybe the tracker suggestion would help, but we lost an $8000 car and claim for damages, because we didn't have pictures. But we had dirt and now a total loss on our car. Arbitration was a joke, you should contact TURO to opt out on sign up. Doesn't matter that we have a huge physical damage to our car transfer case from a rock being hit. Doesn't matter that the mechanic believes the damage is from off-roading and we have never gone off-roading. Doesn't matter that the car worked fine before the trip and they drove it 800 miles. TURO will screw you over. So take the video/photos or don't use TURO. Also it doesn't matter that you go through the entire check-in/out process. It doesn't ask for undercarriage photos.
We just rented our car to our very first guest today. We could not see any info about the person. Past ratings, reviews ect. She showed up and looked super sketchy. We are worried. Is there no way to see past info or reviews for a guest? Can we refuse a rental request? Cant seem to find answers anywhere. (I,ve tried TURO, Google, Reddit, TH-cam)
Hello Jeremy, thanks for watching sorry for the delay, as far as I know I think Turo has the option to automatically accept trips or approve them, if you already accepted the trip and cancel it will hurt your metrics. If you have them to be approved and don't approve the trip then it won't Hope this was helpful.
Hi Thank you for video, it’s really informative. Can you pls share the temple text you mentioned, guidelines for what are the important areas I should take pic and invite me to fb group
Hello, absolutely, Hello this is Luis your Host, I just wanted to go over some details about your check in process. This will be a self check in process, when you arrive to the car you can call me or text me and I will remotely unlock the car. The key will be in the cupholder in the center. And to turn on the car and operate the car I have attached a link with some video tutorials. www.tesla.com/support/meet-your-tesla/model-3 Also since I won’t be seeing you in person I need you to text me a picture holding your drivers license with the car in the background in order for me to unlock the car. This is the way used to validate your identity. Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. Smoking is NOT optional so let’s try to leave this car smelling good for other guests. To ensure you don’t get any post cleanup fees or post trip charging fees please return the car clean and with the same charge level as received. Also Pet hair is not included, please return clean if traveling with pets or be subject to a $120 cleaning fee. All Tesla superchargers do charge you for charging, however this should be approximately $5-12 depending on the amount you charge. These charges will be billed to my Tesla account directly and i’ll ask for reimbursement after trip. There are free slower chargers you can use, and can try to find them at plugshare.com. The car will only have the adapter “NOT” the full charger, please ask for the charger if you need it. If you want to use the tesla app, send me an email and i’ll add you as a driver. Thank you and hope you enjoy your trip. Thanks
Hello Zouhir, please find the template attached, you can change it as you want. Hello this is Luis your Host, I just wanted to go over some details about your check in process. This will be a self check in process, when you arrive to the car you can call me or text me and I will remotely unlock the car. The key will be in the cupholder in the center. And to turn on the car and operate the car I have attached a link with some video tutorials. www.tesla.com/support/meet-your-tesla/model-3 Also since I won’t be seeing you in person I need you to text me a picture holding your drivers license with the car in the background in order for me to unlock the car. This is the way used to validate your identity. Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. Smoking is NOT optional so let’s try to leave this car smelling good for other guests. To ensure you don’t get any post cleanup fees or post trip charging fees please return the car clean and with the same charge level as received. Also Pet hair is not included, please return clean if traveling with pets or be subject to a $120 cleaning fee. All Tesla superchargers do charge you for charging, however this should be approximately $5-12 depending on the amount you charge. These charges will be billed to my Tesla account directly and i’ll ask for reimbursement after trip. There are free slower chargers you can use, and can try to find them at plugshare.com If you want to use the tesla app, send me an email and i’ll add you as a driver. Thank you and hope you enjoy your trip.
nothing really removes cigarette smell. It's disgusting. Is there something in place where the renter can be charged for returning the car with a smoke smell?
Thanks for watching, much appreciated. I agree I really really disliked when guests smoked cigarrets the smell always comes back. It was until after like 10 ozone machine runs that I was able to remvoe the smell.
Hello Travis, here is my text template! Hello this is Luis your Host, I just wanted to go over some details about your check in process. This will be a self check in process, when you arrive to the car you can call me or text me and I will remotely unlock the car. The key will be in the cupholder in the center. And to turn on the car and operate the car I have attached a link with some video tutorials. www.tesla.com/support/meet-your-tesla/model-3 Also since I won’t be seeing you in person I need you to text me a picture holding your drivers license with the car in the background in order for me to unlock the car. This is the way used to validate your identity. Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. Smoking is NOT optional so let’s try to leave this car smelling good for other guests. To ensure you don’t get any post cleanup fees or post trip charging fees please return the car clean and with the same charge level as received. All Tesla superchargers do charge you for charging, however this should be approximately $5-12 depending on the amount you charge. These charges will be billed to my Tesla account directly and i’ll ask for reimbursement after trip. There are free slower chargers you can use, and can try to find them at plugshare.com If you want to use the tesla app, send me an email and i’ll add you as a driver. Thank you and hope you enjoy your trip.
Hello Fernando, I enjoyed this video. Could you please send me the templates you were talking about and I would love to join the Facebook group as well?
Hello Beatrice, thanks for watching and commenting, the facebook group is called Turo Car Rental Tips to Earn more. And here is a text template: Hello this is Luis your Host, I just wanted to go over some details about your check in process. This will be a self check in process, when you arrive to the car you can call me or text me and I will remotely unlock the car. The key will be in the cupholder in the center. And to turn on the car and operate the car I have attached a link with some video tutorials. www.tesla.com/support/meet-your-tesla/model-3 Also since I won’t be seeing you in person I need you to text me a picture holding your drivers license with the car in the background in order for me to unlock the car. This is the way used to validate your identity. Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. Smoking is NOT optional so let’s try to leave this car smelling good for other guests. To ensure you don’t get any post cleanup fees or post trip charging fees please return the car clean and with the same charge level as received. Also Pet hair is not included, please return clean if traveling with pets or be subject to a $120 cleaning fee. All Tesla superchargers do charge you for charging, however this should be approximately $5-12 depending on the amount you charge. These charges will be billed to my Tesla account directly and i’ll ask for reimbursement after trip. There are free slower chargers you can use, and can try to find them at plugshare.com If you want to use the tesla app, send me an email and i’ll add you as a driver. Thank you and hope you enjoy your trip.
Hello Kia, that is a great question, so in reality only the tesla has the remote lock and unlock, the Prius doesn't so that's where I use the lock box.
Thanks for the info! I found out that if you can prove the bad review was based off of being petty for cleaning and refueling fees, you can get the review removed. Especially when all the other messages were kind and there was no issues prior to the charge at the end.
Wow thanks for sharing and watching
Thanks for watching everyone, a kind way to help the channel is by "Liking the Button" 😂 and subscribing!
After listing to you, I think I am going to provide a small amount of cleaning wipes and small garbage bags for renters when I start my Turo business.
That would be a great way to show the guest you care that extra mile!
I agree with everything you are saying. I have been a host for a couple of years now and I have dealt with everything you mentioned. I was so attached to the first car. now I have a few of them and am unattached. They are money makers and that is all. Aside from maintenance, I am not interested.
Exactly! very well said! thanks for watching.
Great tips and information. I'm about to host my first trip. Please share some of your reply templates. Thank you
Hello Patrick, thanks for watching, please find the templates below: www.fernandoherrera.org/post/pre-written-text-messages-you-need-for-turo
For the cleaning fee, I warn them in my description to please return the car clean, or a cleaning fee would be applied! It's mainly for the inside of the car. The outside would get dirty regardless.
Agree! Normally as long as you have clear communication its all good.
Thanks Fernando for this amazing resource!
Hello, thanks for watching and commenting! Glad this is helpful.
Love these tips!!!! Great job!!!!
Thanks you for watching and for the kind comment!
Thanks for the information very detailed
Hello Derrick, thank you for watching and commenting!
Great Videos! Thank you for the detailed explanations.
Thanks for watching much appreciated
New subscriber, looking to start Turo.
That’s awesome! Got some other videos that i’ll be sharing soon! Let me know if you got any specific ideas you want me to elaborate on.
Great Video!!! Thank you so much!! Excited to start!!
Hello, thank you for watching and commenting, Wish you the best in this new Endevor.
Great video! I’m new to Turo and I wish I would’ve watch your video, before my first trip as a host.
Hello Thomas, welcome to the Turo community, there are always lots of things to learn, learning myself new things on some trips. Let me know if you got any video suggestions about questions or concerns you have or had before to help others out.
@@fernando_h_001 question, can you email me at: thayesj74@gmail.com
@@fernando_h_001
Hi Fernando
If you purchase a car for 40k and you finance it for 3 years.
Your Turo business was able to cover mortgage and generate extra cash.
then sold it for 25k after 3 years
Do you have to to pay taxes on the 25K?
Your videos are great.
It will be great if you can make a video to detail one example of when you purchase a car for turo business and then when you sell it, what is the list of profits and tax deductions and how much you pay tax when you sell the car.
Thank you
Looking forward to your reply
Thank you boss keep it up man 🙏🙏🙏🙏
I was kinda thinking to be a Turo host, but now I don't feel like doing it lol Even though I purchase a car for my business, I don't have time and patience to deal with somebody's dumb and non-responsible behavior.. Thank you for your video, it was helpful.
Hello Jeongwoo, thanks for watching my video. It is a time consuming task and sometimes can be a bit stressfull, but in my experience, it is worth it. Gives you alot of stories to share with people.
I would love the pre-written text template! Thanks Fernando.
Hello thanks for watching, here you go www.fernandoherrera.org/post/pre-written-text-messages-you-need-for-turo
Good Info....Fernando can you post some examples of Pre-written text
Hello, sure here it is www.fernandoherrera.org/post/pre-written-text-messages-you-need-for-turo thanks for watching
I think moovetrax gps is also a must have
I will definitely check out some GPS trackers 💯
Hello, thank you for watching and commenting. I appreciate it.
Also, here is a link of a video I did with my top 5 picks. th-cam.com/video/8O74H8XlYZA/w-d-xo.html
Hey Fernando, I was wondering if instead of taking pictures of the car before renting it out if instead you could simply take one video documenting the state of the car which to me would seem easier than saving 50 or so pictures to my phone.
That is a great idea. I was thinking the same as well.
So I'm glad you asked this, I once asked a Turo rep, and they said video is just as effective as images. For some reason I'm just more used to the pictures but videos work well too!
@@fernando_h_001 Okay, thanks
Good afternoon. Can you please share pre written messages for the guest please ? Any recommendations for what kind of locks ? Thank you. Wonderful information
Hello Ashok, for sure no problem here is the text template, My recommendation for licks would be something in Amazon perhaps no more than $100 should do, but you want to make sure it is big enough for your key to fit. If you are using fobs, make sure you use a fob transmitter bag, to prevent guests or strangers to be able to open the car.
Hello this is Luis your Host, I just wanted to go over some details about your check in process. This will be a self check in process, when you arrive to the car you can call me or text me and I will remotely unlock the car. The key will be in the cupholder in the center. And to turn on the car and operate the car I have attached a link with some video tutorials.
www.tesla.com/support/meet-your-tesla/model-3
Also since I won’t be seeing you in person I need you to text me a picture holding your drivers license with the car in the background in order for me to unlock the car. This is the way used to validate your identity.
Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. Smoking is NOT optional so let’s try to leave this car smelling good for other guests.
To ensure you don’t get any post cleanup fees or post trip charging fees please return the car clean and with the same charge level as received. Also Pet hair is not included, please return clean if traveling with pets or be subject to a $120 cleaning fee.
All Tesla superchargers do charge you for charging, however this should be approximately $5-12 depending on the amount you charge. These charges will be billed to my Tesla account directly and i’ll ask for reimbursement after trip. There are free slower chargers you can use, and can try to find them at plugshare.com
If you want to use the tesla app, send me an email and i’ll add you as a driver. Thank you and hope you enjoy your trip.
Great video thanks but I hit a couple of questions you might have an answer for it:
How many days a month you successfully booked your car on Turo? How many days you had with the lowest month and how many days you had with your highest month?
Do you have any tips on how to rent a car on Turo fully remotely in a different state that I live in? It’s going to be difficult to have pre trip photo; deliver the car or collect the car or even park and clean the car?! But I believe its worth the adventure?
Thanks for watching and reaching out, below are my answers:
1. I would calculate about 80% ocupancy so 20-25 days per month.
2. There were months where I was fully booked every day and there was one month I was booked only some days because the vehilce was left in california and could not rent it out, and so that was a very bad experience. I've left link to that video below.
3. You would need a cleaning crew who can wash clean and drive the car to drop off spaces when needed and a Virtual assistant or yourself to communicate with customer. I know people that do this, and it seems to work for them.
th-cam.com/video/3lt1Sm4FLI8/w-d-xo.html
Great video! I’d like the prewritten script
Hello Antonio, absolutelyHello this is Luis your Host, I just wanted to go over some details about your check in process. This will be a self check in process, when you arrive to the car you can call me or text me and I will remotely unlock the car. The key will be in the cupholder in the center. And to turn on the car and operate the car I have attached a link with some video tutorials.
www.tesla.com/support/meet-your-tesla/model-3
Also since I won’t be seeing you in person I need you to text me a picture holding your drivers license with the car in the background in order for me to unlock the car. This is the way used to validate your identity.
Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. Smoking is NOT optional so let’s try to leave this car smelling good for other guests.
To ensure you don’t get any post cleanup fees or post trip charging fees please return the car clean and with the same charge level as received. Also Pet hair is not included, please return clean if traveling with pets or be subject to a $120 cleaning fee.
All Tesla superchargers do charge you for charging, however this should be approximately $5-12 depending on the amount you charge. These charges will be billed to my Tesla account directly and i’ll ask for reimbursement after trip. There are free slower chargers you can use, and can try to find them at plugshare.com. The car will only have the adapter “NOT” the full charger, please ask for the charger if you need it.
If you want to use the tesla app, send me an email and i’ll add you as a driver. Thank you and hope you enjoy your trip. Thanks , thank you for watching and commenting.
@@fernando_h_001 perfect. Thanks a lot man!
Fernando!! Thank you so much for your detailed explanations on how to start. Your videos and other host have served me as a great start. I have my first trip booked within 2 hours after posting my car and a 10 days reservation. Could you help me out with a lovely template and the follow on templates that I can use? I also bought the ozone machine; you are the first person I heard to recommend having one. Again Thank you.
Hello Alexander, thanks for watching and for sharing your thoughts. Here is a link with the text template www.fernandoherrera.org/blog
@@fernando_h_001 thank you for your assistance. I also follow your advice and contacted Verizon connect to add the gps to my vehicles in addition to the one in the vehicle.
I've been wanting to get a car as an investment vehicle maybe the tesla model 3 or a toyota corolla.
Tesla is not a bad choice, just not sure how saturated the market is right now.
Great vid! Where could I find accurate data on rental income that is not via Turo's own website?
Hello Joshua thanks for reaching out, I don't have data myself but I know there are a few companies that offer that. I'll try to get the names of them and share it.
Great tips for beginners! Thank you. I am preparing to start so watching many videos. I would like to know pre text to send when check-in, and also pre text to send when booking. Could you share yours if you have please ?
Hello Ciao, thanks for watching, no problem i'll attach them here in a comment. Glad to hear these videos are helpful.
Airport drop off instructions
I hope your trip and landing to Vegas was a pleasurable one. I have left the car at Terminal 1 short term parking. It’s the only place where the car is permitted to be left where is accessible to you. The key will be inside the Car located in Level 2M of the short term parking lot in terminal 1. If you are landing in terminal 3 you must take a shuttle to terminal 1 (they are free and easy to use).
Once you are in front of the car please call me or text me and I will verify your identity by either sending me a selfie with your drivers license and the car in the background or video call so you can show me your drivers license.
I’ll remotely unlock the car and you can now enjoy your stay in Vegas. Also i left the parking pass next to the key, (they are located in the center console storage.) you will need to use that to exit depending on your time it should be a fee of $3-$6.
Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. Let’s try to leave this car smelling good for other guests.
If you want to use the tesla app, send me an email and i’ll add you as a driver.
If you have questions i’m here to help you, also to make sure the car is being charged in a casino (plugshare.com) or at a Tesla supercharger (typically cost $10-$13 to charge), adapter is in the trunk if needed. Thank you for being kind and mindful of the car. Its a fun car to drive i sure hope you enjoy the experience.
Here is a link to some videos on how to operate the car www.tesla.com/support/meet-your-tesla/model-3
Hello this is Luis your Host, I just wanted to go over some details about your check in process. This will be a self check in process, when you arrive to the car you can call me or text me and I will remotely unlock the car. The key will be in the cupholder in the center. And to turn on the car and operate the car I have attached a link with some video tutorials.
www.tesla.com/support/meet-your-tesla/model-3
Also since I won’t be seeing you in person I need you to text me a picture holding your drivers license with the car in the background in order for me to unlock the car. This is the way used to validate your identity.
Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. Let’s try to leave this car smelling good for other guests.
If you want to use the tesla app, send me an email and i’ll add you as a driver. Thank you and hope you enjoy your trip.
@@fernando_h_001 great tips Thanks!! and question, for super charge how guest pay for it or you will pay and get reimbursed later?
you can automate your messages. that way you only have to do that one time for all your customers
Great video!!
Glad you enjoyed it. Thanks for watching.
Great video, You explained it so nicely.
I understood everything that you just said.
Thanks for making it
Hello Elvis, thank you for watching and for commenting such nice words, Glad to see viewers like you are finding this information helpful.
Hi. I'm thinking of putting my Tesla M3 on Turo. I have a few questions, if you have time. 1. Is the Tesla app just as good at tracking the car as an extra gps tracker? 2. Do you have to lend the renter you key card? Could you not just set them up temporarily on your Tesla account and put keyless driving on? Sorry if these are silly questions!
Hello thanks for watching, please find the answer to your questions below:
1. Yes tesla app is really good, you really odn't need another tracker.
2. I normally would give them the key but would offer the option to add them as a driver since most people would leave the car unlocked because they don't know how to lock it, Using the app is much safer for the car in my experience.
3. No silly questions in my channel all great questions! Hope this helped. !
Thanks for watching.
Text template would be awesome brah. Thank you
Hello Shaun, thanks for watching, you can find the text template here, hope it helps! www.fernandoherrera.org/blog
Great video man, really good tips!
Love this video very helpful
Thanks for watching!
hi Fernando, appreciate your video! May I please have a copy of your template? thank you!
Hello thanks for watching, and sure no problem here is a link www.fernandoherrera.org/post/pre-written-text-messages-you-need-for-turo
Thanks for this very informative video. Can you please send the templates that you mentioned in the video. Thank you
Sure thanks for watching, here it is, www.fernandoherrera.org/post/pre-written-text-messages-you-need-for-turo
I came back to this video to get the link for the ozone machine and could not find it in the video or the description below. What the big idearrrr??
Thank you for watching my videos you can find it in the link www.fernandoherrera.org/
Hey, Fernando I was wondering if you had an video of the prewritten Text for the check in and check out process?
Good afternoon Immanuel, you can the prewritten text at the following:
www.fernandoherrera.org/
Thank you for watching my videos!
Great video. Thanks for the insight. Please share message templates and any other resources with me.
Hello Thanks for watching Kay, please find the templates attached: There are more resources for turo hosts on my home page too. www.fernandoherrera.org/post/pre-written-text-messages-you-need-for-turo
Hi Fernando, AWESOME info thank you!
Do you have a link for the cleaner that takes out the smell of cigarettes? 🚬
Hello Lumier, Thanks for watching and commenting. Here is a video with a link of the Ozone generator I bought. th-cam.com/video/nczKGls1aRs/w-d-xo.html
Thank you for the tips
Hello thank you watching, and commenting! really appreciate it.
Great tips! I too want to Turo out my Model3. Which tracker did you end up getting? Also what deductible did you end up choosing. I was hesitant to rent it out like you but I figured if I can keep cost low of monthly payments it’ll be worth it. I hardly drive it since I work from home. Additionally, what’s the process of taking it to the air port?
Hello thanks for watchign Cesar, here are the answer to your questions:
1. I ended up using apple airtags. Apple Airtag amzn.to/3HaWZ9V
2. I ended up using the 75 plan and then eventually moved to the 80 plan once i was more comfortable.
3. I think it will pay off itself easily. Just be willing to list price competitively.
4. I got a video where I can walk you though. th-cam.com/video/rBeeBqYxb0c/w-d-xo.html
Thanks for watching!>
Model 3 already has tracking via the app doesn't it?
Can you not use the model 3 tracker built into the app?
Hey Fernando, what is the year and type of Tesla you may want to sell. When 10 months are up...
Like button clicked. What’s the name of the fb group you’re talking about? Thanks for your content
Hello Shirley, thanks for watching. Here is a link of the facebook group I'm in. facebook.com/groups/198062444254852/?hoisted_section_header_type=recently_seen&multi_permalinks=1006081910119564
Hi Fernando, I hope your journey Continues to be a successful experience with the car sharing economy! Great advice here. Please send me some of your templates... Thanks
Hello Andrew, thanks for watching please see my current templates below:
Hello this is Fernando your Host, I just wanted to go over some details about your check in process. This will be a self check in process, when you arrive to the car you can call me or text me and I will remotely unlock the car. The key will be in the cupholder in the center. And to turn on the car and operate the car I have attached a link with some video tutorials.
www.tesla.com/support/meet-your-tesla/model-3
Also since I won’t be seeing you in person I need you to text me a picture holding your drivers license with the car in the background in order for me to unlock the car. This is the way used to validate your identity.
Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. Let’s try to leave this car smelling good for other guests.
If you want to use the tesla app, send me an email and i’ll add you as a driver. Thank you and hope you enjoy your trip.
@@fernando_h_001 this is awesome thanks for all the tips!
Hey man, great video. Thanks for the info
Hello, thank you for watching and commenting.
Very smart suggestions
Thank you I appreciate it let me know if there are other videos i can post that can help! Really getting lots of good ideas.
Good content. Thank you.
Thanks for the comment much appreciated! Also let me know if you got any ideas for videos.
Hello, do you have any recommendations on where to put the lock box when you drop off the car? Thank you.
It really depends some people will put it on the door handle, I liked to put min under the car I found a place where it wouldnt' affect when I drove, and woudln't be very visible.
Hey! so how do you add claims to your rental agreement contract? thx
You sell your car after you've had them on Toro for a few months? You should make a video about that maybe.
Hello Jacee, currently I have not sold any one of my vehicles. They are still making money for me in the platform, so i'm happy. But once I do sell them I'll be sure to make a video about it.
Can you share your templates for check in and check outs. Thanks
Hello, thanks for watching, sure no problem, please find the link below www.fernandoherrera.org/post/pre-written-text-messages-you-need-for-turo
HI Fernando, Can you share what you do for delivery message at the airport for a Tesla Delivery and remote unlock message! New to Turo
Hello Cmyers2304, no problem, thanks for watching please find the template below:
Airport drop off instructions
I hope your trip and landing to Vegas was a pleasurable one. I have left the car at Terminal 1 short term parking. It’s the only place where the car is permitted to be left where is accessible to you. The key will be inside the Car located in Level 2M of the short term parking lot in terminal 1. If you are landing in terminal 3 you must take a shuttle to terminal 1 (they are free and easy to use).
Once you are in front of the car please call me or text me and I will verify your identity by either sending me a selfie with your drivers license and the car in the background or video call so you can show me your drivers license.
I’ll remotely unlock the car and you can now enjoy your stay in Vegas. Also i left the parking pass next to the key, (they are located in the center console storage.) you will need to use that to exit depending on your time it should be a fee of $3-$6.
Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. Let’s try to leave this car smelling good for other guests.
If you want to use the tesla app, send me an email and i’ll add you as a driver.
If you have questions i’m here to help you, also to make sure the car is being charged in a casino (plugshare.com) or at a Tesla supercharger (typically cost $10-$13 to charge), adapter is in the trunk if needed. Thank you for being kind and mindful of the car. Its a fun car to drive i sure hope you enjoy the experience.
Here is a link to some videos on how to operate the car www.tesla.com/support/meet-your-tesla/model-3
Do you really make money on it? Pluses the the negative. Wear and tear still make a profit?
Well you do make a profit if you play it right, I made several money while I was a turo host, and was able to sell my car for a profit at the end. But I do understand that if not done right you can be in a very bad spot.
Super helpful vid. I’m starting as a host this week! Would definitely like those pre written texts if you don’t mind. Also, what would you recommend for key pick up of a car that’s not automated like the Tesla? How would you go about getting a lock box with the car key inside and get it safely to the customer without being present? Is there a way?
Hello Arion, thanks for watching please find the text templates below: www.fernandoherrera.org/post/pre-written-text-messages-you-need-for-turo. Now in terms of the key specifically for a tesla, I would always give them the card key, and unlock the car remotely. Some I would even share the car access via the tesla app. Try to make it as convenient as possible for the guest.
@@fernando_h_001 Thanks this is very helpful! Do you recommend any specific tracker and kill switch options? That’s the last thing I need before I get on the road!
First of all I would to say thank you to your video and more power. Just a have few questions regarding insurance what can you say or advise about personal insurance, commercial and turo ( 60%, 75%, 80%, 85% & 90%). Thanks in advance.
Hello Norber, thank you for watching and commenting, So in regards to selecting the right insurance i've made a video you should watch, but I would not reccomend commercial insurance unless you really want to split the risk liability or have over 10 cars. th-cam.com/video/UlvYJtP5cBU/w-d-xo.html
Good tips!
Glad it was helpful!
What does the lock box keep keys locked in it and guest open it. Also turo require guest id or you’re going to need to ask guess for ID when rent your car out
Turo takes customers information when registering in the app, hwoever for every trip you must verify ID when you rent the car out.
THANKS BROTHA MAN ALOHA !
ALHOA! thanks for watching!
Good video!! Great tips
Hello Pink, thanks for watching, and commenting, let me know if there is any other question I can help answering.
Nice, thank for the video. Can you share the pre text message
Hello Manny, Absolutely, here is the pre-written text:
Hello this is Luis your Host, I just wanted to go over some details about your check in process. This will be a self check in process, when you arrive to the car you can call me or text me and I will remotely unlock the car. The key will be in the cupholder in the center. And to turn on the car and operate the car I have attached a link with some video tutorials.
www.tesla.com/support/meet-your-tesla/model-3
Also since I won’t be seeing you in person I need you to text me a picture holding your drivers license with the car in the background in order for me to unlock the car. This is the way used to validate your identity.
Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. Smoking is NOT optional so let’s try to leave this car smelling good for other guests.
To ensure you don’t get any post cleanup fees or post trip charging fees please return the car clean and with the same charge level as received. Also Pet hair is not included, please return clean if traveling with pets or be subject to a $120 cleaning fee.
All Tesla superchargers do charge you for charging, however this should be approximately $5-12 depending on the amount you charge. These charges will be billed to my Tesla account directly and i’ll ask for reimbursement after trip. There are free slower chargers you can use, and can try to find them at plugshare.com. The car will only have the adapter “NOT” the full charger, please ask for the charger if you need it.
If you want to use the tesla app, send me an email and i’ll add you as a driver. Thank you and hope you enjoy your trip. Thanks
Hey Fernando!!! Do you recommend any type of seat covers? If so, is leather preferred. Also floor mats are they worth the investment!? Thanks so much for the great info! I actually just put my first car on the other day and in my area there are only two cars listed within a 20 mile radius. How cool is that. I feel like we're on the ground floor.
Hello Samantha, thanks for watching and commenting. I would prefer leather, however if you can't have that then seat covers should be fine, there is also a product they sell that you can spray on your seats and its like a ceramic coat on seats that prevent leaks and stains to get on your seats easily. I'm really excited for you being one of the few Turo hosts in your area, really hope it goes well for you!
Weather Tech mats are what I use here in Hawaii. They decrease by clean-up time 100 fold, especially for the sand.
How is Turo going so far?
I’m hoping to start the business 👩💼 soon!!
Where do you typically put your car and key lock box?
I would normally put it under the car I would find a spot.
Great video. Could you paste your pre written text.
Hi thx for the video! Can you share the text template you use for your Prius car?
Hello Leatrice, thanks for watching. Please find the link with the templates below: www.fernandoherrera.org/post/pre-written-text-messages-you-need-for-turo
Tracker ✅
I would say this is probably the most important tip!!!! Thanks for watching.
Need some advise …I dont feel comfortable booking my cars first trip with a member that does not have reviews what do you recommend
Thank you for the video,. Could you share the the text message template?thanks
Hello David Mejia, Thanks for watching, no problem please see attached the template.
Hello this is Luis your Host, I just wanted to go over some details about your check in process. This will be a self check in process, when you arrive to the car you can call me or text me and I will remotely unlock the car. The key will be in the cupholder in the center. And to turn on the car and operate the car I have attached a link with some video tutorials.
www.tesla.com/support/meet-your-tesla/model-3
Also since I won’t be seeing you in person I need you to text me a picture holding your drivers license with the car in the background in order for me to unlock the car. This is the way used to validate your identity.
Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. Let’s try to leave this car smelling good for other guests.
If you want to use the tesla app, send me an email and i’ll add you as a driver. Thank you and hope you enjoy your trip.
Thank you this is a great video. Could you share the text template?
Hey Fernando, great video, can you send me the text templates please. Thank you
Sure here it is! Thanks for watching. www.fernandoherrera.org/post/pre-written-text-messages-you-need-for-turo
Cleaning ? I chose to get a cleaning fee when I rented a Turo vehicle. Thoughts ?
If you are a guest it may make sense if you are in vacation mode and don't want cleaning a car, if not, then I would not select it.
Hello, Fernando great video, could I please get those templates. Thank you
Hello Christian, thank you for watching, and of course please find below the text template.
Hello this is Luis your Host, I just wanted to go over some details about your check in process. This will be a self check in process, when you arrive to the car you can call me or text me and I will remotely unlock the car. The key will be in the cupholder in the center. And to turn on the car and operate the car I have attached a link with some video tutorials.
www.tesla.com/support/meet-your-tesla/model-3
Also since I won’t be seeing you in person I need you to text me a picture holding your drivers license with the car in the background in order for me to unlock the car. This is the way used to validate your identity.
Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. Smoking is NOT optional so let’s try to leave this car smelling good for other guests.
To ensure you don’t get any post cleanup fees or post trip charging fees please return the car clean and with the same charge level as received. Also Pet hair is not included, please return clean if traveling with pets or be subject to a $120 cleaning fee.
All Tesla superchargers do charge you for charging, however this should be approximately $5-12 depending on the amount you charge. These charges will be billed to my Tesla account directly and i’ll ask for reimbursement after trip. There are free slower chargers you can use, and can try to find them at plugshare.com. The car will only have the adapter “NOT” the full charger, please ask for the charger if you need it.
If you want to use the tesla app, send me an email and i’ll add you as a driver. Thank you and hope you enjoy your trip. Thanks
for the tracker dont you have to subscribe to a monthly fee
Hello Ione, I hope you found a good tracker, to answer your question i Do pay like $30 for Verizon connect however i'll be changing soon to Apple Airtags. I made a video here... th-cam.com/video/8O74H8XlYZA/w-d-xo.html
Hi Fernando. We just started as hosts and wanted to ask your thoughts on a front and rear camera for accidents ?
Hello Virgo, thanks for watching, hope the turo host journey is going well. I think front a rear camaras are great specially to have if any accident occurs. However Turo does a great job covering you in the case you have pre and post trip pictures even if ou don't have a rear-front camara. But I personally think they are worth the investment.
The problem with the lockbox is that the car will start the engine anyway.
the person does not need to know the code to start the vehicle.
very dangerous advice.
But the rest is great! Keep going!
Hello Lukasz, thanks for commenting, this is something I agree I should've pointed out on the video, there are bags, that block the Fob from allowing the keyless transmitter to work. However you have to be mindfull since the guest will be placing the car back and you have to trust they will leave everything correctly.
Thanks Fernando, can u share those text scripts please as well ?
Hello Alex, thanks for watching my video, absolutely please find the template below: www.fernandoherrera.org/blog
For the trackers, how often do guests pull the tracker out of the obdII port?
I never had the OBDII port tracker I always had a hardwired tracker which made it very complicated to remove. But i have hear some guests will remove the tracker if in the OBDII port.
Hi great video, very helpful. Just curious, if you are using AirTag to track your car, did you have any problem with guests ? Is it have privacy issues? Because if you put into your car, if someone use a iPhone, they will be notified there is airtag close by.
Hey bro how is air tag work in your car ?
Hello, yes Airtags work well, I think overall you can't track them in real time but almost in real time.
I suggest just get a tracker installed inside motor/computer.
Thanks for the video, which tracker would you recommend and text templetes
Hello thanks for watching, personally speaking I recommend the apple air tag to start, and here is a link with the text message templates. www.fernandoherrera.org/post/pre-written-text-messages-you-need-for-turo Links to car trackers I recommend. Car Trackers:
GPS Track #1 amzn.to/3kmmuLC
Vyncs Tracker amzn.to/3F563eF
Apple Airtag amzn.to/3HaWZ9V
can you put links to Tracker , lockbox and ozone machine . thanks
Hello, thanks for watching I'm putting links for the tracker videos and the ozon machine. th-cam.com/video/8O74H8XlYZA/w-d-xo.html
I have a trip that’s booked today at 8 PM but they want me to deliver the car at 9 PM. Am I okay with just doing that or how can I modify the trip to be at 9 PM instead of 8? Just don’t want to have the check in process messed up since it’s an hour later than when they initially booked it!
Hello, I apologize for the late reply, Turo normally gives you and the guest a 1 hour cushion, normally turo is quite flexible on this, really it depends on you willing to accept those terms. Let me know how it went!
@@fernando_h_001 thanks! The renter went in and changed the time to later so it worked out great! Thanks for the response 😊
Hi Fernando! Do you mind sharing your message templates?
yes absolutely, please find them in the link below: www.fernandoherrera.org/post/pre-written-text-messages-you-need-for-turo
Hi Fernando, thanks for the tips! Could I get your text template please? 😁
Hello Alisha, sure here it is www.fernandoherrera.org/post/pre-written-text-messages-you-need-for-turo
Fernando, what would you say to the car renter about gps tracking?
Hello Jen, thanks for watching and sorry for the late response. I would normally just be transparent and let them know i'm tracking the car for safety and to ensure they are taking care of the car as well. Never had anyone complain.
Great video...can you help me with a pre written text?
Hello Jacqueline, absolutely, here is the text template:
Hello this is Luis your Host, I just wanted to go over some details about your check in process. This will be a self check in process, when you arrive to the car you can call me or text me and I will remotely unlock the car. The key will be in the cupholder in the center. And to turn on the car and operate the car I have attached a link with some video tutorials.
www.tesla.com/support/meet-your-tesla/model-3
Also since I won’t be seeing you in person I need you to text me a picture holding your drivers license with the car in the background in order for me to unlock the car. This is the way used to validate your identity.
Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. Smoking is NOT optional so let’s try to leave this car smelling good for other guests.
To ensure you don’t get any post cleanup fees or post trip charging fees please return the car clean and with the same charge level as received. Also Pet hair is not included, please return clean if traveling with pets or be subject to a $120 cleaning fee.
All Tesla superchargers do charge you for charging, however this should be approximately $5-12 depending on the amount you charge. These charges will be billed to my Tesla account directly and i’ll ask for reimbursement after trip. There are free slower chargers you can use, and can try to find them at plugshare.com
If you want to use the tesla app, send me an email and i’ll add you as a driver. Thank you and hope you enjoy your trip.
Can you link the Ozone you bought from Amazon please.
Yes it is located in the description
I would love a List of pre written texts to send guests
Hello thanks for watching, sure here it is:
www.fernandoherrera.org/post/pre-written-text-messages-you-need-for-turo
A lot of patience 😂😂 great tip.
That's true! You do need a lot of patience! Just today a guest tried all of mine. Thanks for watching!
@@fernando_h_001 😂😂no doubt I believe you.
Thanks for the video, which tracker would you recommend?
Hello Jim, thanks for watching, I know there are alot of trackers out there and some of the most popular one i've heard is bouncie, however I personally use Verizon Fleet Reveal and it is very good.
Hi Jim . Where do you place the lockbox on the car?
May I get a pre-written template?
Good video Fernando, I'm planning to become a Turo host, will you share the facebook group please so learn more about the Turo business and you could share the pre written texts also? Thank you
Hello thanks for watching, sure, here are the links to the text templates: www.fernandoherrera.org/post/pre-written-text-messages-you-need-for-turo
TURO will not cover you if your renter goes off-roading in your car. Make sure to take pictures/videos of your undercarriage before every trip. NO, TURO Is not worth this hassle. Maybe the tracker suggestion would help, but we lost an $8000 car and claim for damages, because we didn't have pictures. But we had dirt and now a total loss on our car. Arbitration was a joke, you should contact TURO to opt out on sign up. Doesn't matter that we have a huge physical damage to our car transfer case from a rock being hit. Doesn't matter that the mechanic believes the damage is from off-roading and we have never gone off-roading. Doesn't matter that the car worked fine before the trip and they drove it 800 miles. TURO will screw you over. So take the video/photos or don't use TURO. Also it doesn't matter that you go through the entire check-in/out process. It doesn't ask for undercarriage photos.
Take picture underneath before you rent it out is what you saying ?
@@Mike-zg1dr Yes, or video. Every time. Really annoying, but the only way you might prove damage to the undercarriage.
We just rented our car to our very first guest today. We could not see any info about the person. Past ratings, reviews ect. She showed up and looked super sketchy. We are worried. Is there no way to see past info or reviews for a guest? Can we refuse a rental request? Cant seem to find answers anywhere. (I,ve tried TURO, Google, Reddit, TH-cam)
Hello Jeremy, thanks for watching sorry for the delay, as far as I know I think Turo has the option to automatically accept trips or approve them, if you already accepted the trip and cancel it will hurt your metrics. If you have them to be approved and don't approve the trip then it won't Hope this was helpful.
@@fernando_h_001 Hello. Thanks we did learn that. So far so good
Hi
Thank you for video, it’s really informative. Can you pls share the temple text you mentioned, guidelines for what are the important areas I should take pic and invite me to fb group
Hello, sure here is the link, thanks for watching www.fernandoherrera.org/post/pre-written-text-messages-you-need-for-turo
Can I have a pre written template you use?
Hello, absolutely,
Hello this is Luis your Host, I just wanted to go over some details about your check in process. This will be a self check in process, when you arrive to the car you can call me or text me and I will remotely unlock the car. The key will be in the cupholder in the center. And to turn on the car and operate the car I have attached a link with some video tutorials.
www.tesla.com/support/meet-your-tesla/model-3
Also since I won’t be seeing you in person I need you to text me a picture holding your drivers license with the car in the background in order for me to unlock the car. This is the way used to validate your identity.
Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. Smoking is NOT optional so let’s try to leave this car smelling good for other guests.
To ensure you don’t get any post cleanup fees or post trip charging fees please return the car clean and with the same charge level as received. Also Pet hair is not included, please return clean if traveling with pets or be subject to a $120 cleaning fee.
All Tesla superchargers do charge you for charging, however this should be approximately $5-12 depending on the amount you charge. These charges will be billed to my Tesla account directly and i’ll ask for reimbursement after trip. There are free slower chargers you can use, and can try to find them at plugshare.com. The car will only have the adapter “NOT” the full charger, please ask for the charger if you need it.
If you want to use the tesla app, send me an email and i’ll add you as a driver. Thank you and hope you enjoy your trip. Thanks
Hi fernando, would you please share with me the template to text costumers and please make the video of taking pictures?
Hello Zouhir, please find the template attached, you can change it as you want.
Hello this is Luis your Host, I just wanted to go over some details about your check in process. This will be a self check in process, when you arrive to the car you can call me or text me and I will remotely unlock the car. The key will be in the cupholder in the center. And to turn on the car and operate the car I have attached a link with some video tutorials.
www.tesla.com/support/meet-your-tesla/model-3
Also since I won’t be seeing you in person I need you to text me a picture holding your drivers license with the car in the background in order for me to unlock the car. This is the way used to validate your identity.
Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. Smoking is NOT optional so let’s try to leave this car smelling good for other guests.
To ensure you don’t get any post cleanup fees or post trip charging fees please return the car clean and with the same charge level as received. Also Pet hair is not included, please return clean if traveling with pets or be subject to a $120 cleaning fee.
All Tesla superchargers do charge you for charging, however this should be approximately $5-12 depending on the amount you charge. These charges will be billed to my Tesla account directly and i’ll ask for reimbursement after trip. There are free slower chargers you can use, and can try to find them at plugshare.com
If you want to use the tesla app, send me an email and i’ll add you as a driver. Thank you and hope you enjoy your trip.
nothing really removes cigarette smell. It's disgusting. Is there something in place where the renter can be charged for returning the car with a smoke smell?
Thanks for watching, much appreciated. I agree I really really disliked when guests smoked cigarrets the smell always comes back. It was until after like 10 ozone machine runs that I was able to remvoe the smell.
Would love a copy of your text templates…
Hello Travis, here is my text template!
Hello this is Luis your Host, I just wanted to go over some details about your check in process. This will be a self check in process, when you arrive to the car you can call me or text me and I will remotely unlock the car. The key will be in the cupholder in the center. And to turn on the car and operate the car I have attached a link with some video tutorials.
www.tesla.com/support/meet-your-tesla/model-3
Also since I won’t be seeing you in person I need you to text me a picture holding your drivers license with the car in the background in order for me to unlock the car. This is the way used to validate your identity.
Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. Smoking is NOT optional so let’s try to leave this car smelling good for other guests.
To ensure you don’t get any post cleanup fees or post trip charging fees please return the car clean and with the same charge level as received.
All Tesla superchargers do charge you for charging, however this should be approximately $5-12 depending on the amount you charge. These charges will be billed to my Tesla account directly and i’ll ask for reimbursement after trip. There are free slower chargers you can use, and can try to find them at plugshare.com
If you want to use the tesla app, send me an email and i’ll add you as a driver. Thank you and hope you enjoy your trip.
I'm going to just do a go pro 360 video before each rental.
That would be interesting to watch.
Hello Fernando, I enjoyed this video. Could you please send me the templates you were talking about and I would love to join the Facebook group as well?
Hello Beatrice, thanks for watching and commenting, the facebook group is called Turo Car Rental Tips to Earn more. And here is a text template:
Hello this is Luis your Host, I just wanted to go over some details about your check in process. This will be a self check in process, when you arrive to the car you can call me or text me and I will remotely unlock the car. The key will be in the cupholder in the center. And to turn on the car and operate the car I have attached a link with some video tutorials.
www.tesla.com/support/meet-your-tesla/model-3
Also since I won’t be seeing you in person I need you to text me a picture holding your drivers license with the car in the background in order for me to unlock the car. This is the way used to validate your identity.
Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. Smoking is NOT optional so let’s try to leave this car smelling good for other guests.
To ensure you don’t get any post cleanup fees or post trip charging fees please return the car clean and with the same charge level as received. Also Pet hair is not included, please return clean if traveling with pets or be subject to a $120 cleaning fee.
All Tesla superchargers do charge you for charging, however this should be approximately $5-12 depending on the amount you charge. These charges will be billed to my Tesla account directly and i’ll ask for reimbursement after trip. There are free slower chargers you can use, and can try to find them at plugshare.com
If you want to use the tesla app, send me an email and i’ll add you as a driver. Thank you and hope you enjoy your trip.
Hey so if you’re remotely unlocking the car upon your renters arrival, what is the lockbox for exactly?
Hello Kia, that is a great question, so in reality only the tesla has the remote lock and unlock, the Prius doesn't so that's where I use the lock box.