Copilot functionality in Microsoft Dynamics 365 Customer Service

This video demonstrates how to use Copilot functionalities in Microsoft Dynamics 365 Customer Service application.
Girish Uppal explains the various functionalities in Copilot that can be leveraged for improving productivity within the Microsoft first party app.
Some of the copilot feature set are:
✔️Writing an email
✔️Getting summary of case
✔️Case resolution suggestion
✔️Case Knowledge Base assistance
✔️Copilot Analytics
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✔️View other useful contents in the playlist:
• Centre of Excellence K...
• Power Apps
• Power Pages
• Microsoft Edge
• Power Platform
• D365 Customer Service ...
• D365 Customer Service
• Tools / Utilities
• Microsoft Copilot
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