Hi there , very helpful video, Thank you so much . Please advise me, how can I deal with a staff who can never speak to me or my colleagues while he is working? I get so so worried but even there is a customer complaint he cannot come to us and address it since he is not talking to any of us .thank you .
It'll be your discernment as to what to do. You'll know the context and this persons background. However, if you did indeed take the time and have a sit down and formal feedback session with them and you saw not enough improvement then.. You simply repeat the script and wish them well. However, if you saw improvement, and you want to give them another chance, lay out the terms. "Ok. I am willing to give you another chance and these are the areas you need to improve and we'll sit down again in 30 days to review your performance". Make sure to give you expectations in writing so there are no confusions.. And follow up in 30 days. Hope this helps. -Hengam
As a leader. I would give the employee 2 weeks a head of time. Self relationships. Thats why your market team sucks. Oh! It an eye for an eye. Thats what the bible says. Common law
Hey, it's off-topic I was just flickering through the videos and wanted to say that you are really beautiful and the energy is so vibrant 😊
Thank you! I really learned a lot. I will watch this video again.
So very glad to hear Daniel -Hengam
Thanks, this video has been very helpful.
Glad to hear
Very good communicater
Thank you!🙏
Can you share an example of what a coaching slip would look like please? Thank you for all your informative videos.
Hi there , very helpful video, Thank you so much .
Please advise me, how can I deal with a staff who can never speak to me or my colleagues while he is working? I get so so worried but even there is a customer complaint he cannot come to us and address it since he is not talking to any of us .thank you .
What do you do if they beg for their job and promise to do better and ask for another chance
It'll be your discernment as to what to do. You'll know the context and this persons background. However, if you did indeed take the time and have a sit down and formal feedback session with them and you saw not enough improvement then.. You simply repeat the script and wish them well. However, if you saw improvement, and you want to give them another chance, lay out the terms. "Ok. I am willing to give you another chance and these are the areas you need to improve and we'll sit down again in 30 days to review your performance". Make sure to give you expectations in writing so there are no confusions.. And follow up in 30 days. Hope this helps. -Hengam
As a leader. I would give the employee 2 weeks a head of time. Self relationships. Thats why your market team sucks. Oh! It an eye for an eye. Thats what the bible says. Common law