How To Manage a Restaurant: Create Systems

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  • เผยแพร่เมื่อ 14 มิ.ย. 2024
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    Today, we are digging into systems, processes, and procedures in your restaurant. Because, and you’ve heard me say this before, people can’t be managed but systems CAN!
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    Hi, I am Ryan Gromfin. Welcome to my TH-cam channel, The Restaurant Boss. Here you will get tips on how you can increase restaurant profits, control restaurant costs, improve your restaurant marketing, lower food costs, find more time in your day, general business operations, and more.
    I want you to have the restaurant of your dreams, so I post weekly training tips for restaurants and bars of all kinds - fast food, QSR, dine-in, fine dining, food trucks, sports bars, and more. Tips range from controlling food cost and lowering labor costs to restaurant specific marketing and management.
    Please check it out and grab the free tools on my website.
    If you enjoy the channel make sure you hit subscribe or click the bell so that you are always notified when I release a new video.

ความคิดเห็น • 109

  • @Therestaurantboss
    @Therestaurantboss  2 ปีที่แล้ว +19

    Do you use checklists, prep sheets, build sheets, and recipes in your restaurant?

    • @fratboysniffinkickz
      @fratboysniffinkickz ปีที่แล้ว +2

      I don’t know how to start making them I’ve looked for templates and help with this to no avail

    • @RishiJ1visa
      @RishiJ1visa ปีที่แล้ว +3

      Plz make video on checklist in detail please.

  • @gdangelo8247
    @gdangelo8247 12 วันที่ผ่านมา

    I do not own a restaurant but have a transport business. This advice is extremely transferrable beyond the food industry. Standardized Systems, managing processes + workflows, are fundamental requirements for a stable and profitable business. This is broken down really well, great video.

  • @charlesfernandes8708
    @charlesfernandes8708 6 หลายเดือนก่อน +8

    I have just left the corporate world to join my family restaurant and bar business. Sometimes when working with staff who do not have the belief in me yet I tend to find it difficult to delegate tasks or to ask them to get something done. Your video has taught me that to get things done, being purposeful is so important to your stuff, talk in the context of the business and its needs, not direct or delegate the person. Lovely advice!!

    • @patboyduval
      @patboyduval 5 หลายเดือนก่อน

      Yea u trippin this not wat u want🤣🤣🤣

    • @Therestaurantboss
      @Therestaurantboss  5 หลายเดือนก่อน

      Glad it helped! We have a full playlist dedicated to restaurant managers over here:
      th-cam.com/video/0tcFJn17SWw/w-d-xo.html
      - Dawn, Team TRB

  • @cindybarrera5640
    @cindybarrera5640 ปีที่แล้ว +5

    What a great and informative video, def taking note Thank you a million times.

  • @tskidmore49
    @tskidmore49 2 ปีที่แล้ว +14

    So good my man. The example about sweeping the floor at the end is awesome. Thanks for sharing!

  • @alirezasadeghi8798
    @alirezasadeghi8798 2 ปีที่แล้ว +2

    By explaining the strategy of managing the system not people you answer one of my questions which i hadn't its answer for years
    Thank you

  • @marcodambrosio8248
    @marcodambrosio8248 2 ปีที่แล้ว +10

    Hey Ryan those last two videos are awesome. Contents 100% applicable both on restaurant industry and other business and industries. Well done. Look forward to watch the next one.

    • @Therestaurantboss
      @Therestaurantboss  2 ปีที่แล้ว +1

      Glad you liked them! It's such an important topic.

  • @user-zp9fx2ef1g
    @user-zp9fx2ef1g ปีที่แล้ว +1

    So helpful! Thank you!

  • @BringerOfZZa
    @BringerOfZZa 2 ปีที่แล้ว +1

    You really are a boss dude. Great job.

  • @morningstar5360
    @morningstar5360 2 ปีที่แล้ว +1

    This was awesome!

  • @devthegirl
    @devthegirl 6 หลายเดือนก่อน

    So glad to have stumbled upon your channel. I have already downloaded the toolkit and just ordered your book. Tons of great information that will be extremely useful to me, as a brand-new restaurant manager and eventual multi-unit manager. I have a lot of learning to do, so thank you for providing these resources!

    • @Therestaurantboss
      @Therestaurantboss  5 หลายเดือนก่อน

      I'm so happy that everything has been useful to you in your journey as a new manager!
      - Dawn, Team TRB

  • @jenolson876
    @jenolson876 6 หลายเดือนก่อน

    Absolutely love the approach you suggest for the sweeping example! I'm definitely going to utilize this! Thank you sharing.

    • @Therestaurantboss
      @Therestaurantboss  5 หลายเดือนก่อน

      Let us know how it works for you!
      - Dawn, Team TRB

  • @SonyInc
    @SonyInc 2 ปีที่แล้ว +2

    Awesome amazing. I love your videos

  • @Knotmyself509
    @Knotmyself509 ปีที่แล้ว +1

    Herd! Thanks brother.

  • @dominiquefalguerolle3483
    @dominiquefalguerolle3483 9 หลายเดือนก่อน

    amazing video, thank you

  • @francisrainiernavarro7072
    @francisrainiernavarro7072 ปีที่แล้ว +1

    Really helpful... for the person like me new in the..management team...thanks a lot! 💯👌💪🙏

    • @Therestaurantboss
      @Therestaurantboss  ปีที่แล้ว

      Glad you found it useful Francis!! If you haven't already, be sure to grab our free Toolkit here: www.therestaurantboss.com/toolkit -> there's loads of checklists, templates and other great training tools that are perfect for managers too! -Dawn, Team TRB

  • @raeadrianarevalo8739
    @raeadrianarevalo8739 ปีที่แล้ว +1

    oh thank you for this

  • @roserajlife
    @roserajlife 11 หลายเดือนก่อน

    Thank you so much sir for this information.

  • @joymerceloutumaneng6448
    @joymerceloutumaneng6448 2 ปีที่แล้ว +1

    Thanks for your video. It will help a lot!

  • @Joe-ui3nr
    @Joe-ui3nr 2 หลายเดือนก่อน +1

    Wonderful content, Ryan! Thank you, sir....Talking about this today in my restaurant management class at USF School of Hospitality. Definitely will show this video in class. Cheers!

    • @Therestaurantboss
      @Therestaurantboss  2 หลายเดือนก่อน

      Fantastic! Glad it was helpful
      -Dawn, Team TRB

  • @anjoleensannicolas2678
    @anjoleensannicolas2678 4 หลายเดือนก่อน +1

    Love your videos, thank you!

    • @Therestaurantboss
      @Therestaurantboss  4 หลายเดือนก่อน

      Glad you like them! -Dawn, Team TRB

  • @322miles
    @322miles 10 หลายเดือนก่อน +1

    Gems man, great nuggets of info

    • @Therestaurantboss
      @Therestaurantboss  10 หลายเดือนก่อน

      Glad you're enjoying them! Thanks for being here :)
      -Dawn, Team TRB

  • @mamayumm-dp3rk
    @mamayumm-dp3rk 2 หลายเดือนก่อน +1

    What a great advice. Thank you so much .

    • @Therestaurantboss
      @Therestaurantboss  2 หลายเดือนก่อน

      Glad it was helpful!
      -Dawn, Team TRB

  • @beekay6749
    @beekay6749 7 หลายเดือนก่อน +1

    Thank you for sharing ♥️

  • @noblestride
    @noblestride ปีที่แล้ว

    Thank so much!

  • @humayunakhtar8191
    @humayunakhtar8191 ปีที่แล้ว

    love from PAkistan. You are doing great work BOSS

  • @taso0473
    @taso0473 2 ปีที่แล้ว

    Nice video,thanks

  • @arbousiersles7381
    @arbousiersles7381 2 ปีที่แล้ว +1

    great intro ! Thanks for your video!!! Love it;)

  • @synisterstreams
    @synisterstreams 6 หลายเดือนก่อน

    great stuff boss

  • @akhlaqhussain1173
    @akhlaqhussain1173 2 ปีที่แล้ว +1

    Great lessons .

  • @birdsass
    @birdsass 2 ปีที่แล้ว +4

    Great advice. Now how do we manage everyones problems lol

  • @vonyoung7428
    @vonyoung7428 2 ปีที่แล้ว +1

    Thank you.

  • @pitchiou8003
    @pitchiou8003 2 ปีที่แล้ว +3

    I wish I could give 2 likes. Fantastic content! Thanks

  • @funa5127
    @funa5127 ปีที่แล้ว

    This guy is a guru of some sort has to be 😂😂. Making me look at things different

  • @USACountryNeon
    @USACountryNeon 10 หลายเดือนก่อน +1

    Thank you

  • @matilda1712
    @matilda1712 ปีที่แล้ว +2

    It is kind of bright solution that we're looking for. Thank yo so much!

  • @jasmine-yn8bw
    @jasmine-yn8bw 2 ปีที่แล้ว

    Thanks a lot for your video!!!!!!The best educational content on TH-cam.

  • @elizabethscott7968
    @elizabethscott7968 2 ปีที่แล้ว +1

    Nice

  • @mitchmiles312
    @mitchmiles312 ปีที่แล้ว

    Very insightful. Thanks for sharing.

  • @the_sneakerhead_chef
    @the_sneakerhead_chef 18 วันที่ผ่านมา

    Do you have a template on how to write out a process flow?

  • @iownbodegafoodwagon
    @iownbodegafoodwagon 7 หลายเดือนก่อน

    Dude, I've I been watching this for not even a week, and I've learned so much already. Thank you!

    • @Therestaurantboss
      @Therestaurantboss  5 หลายเดือนก่อน

      That's awesome to hear! You have our free toolkit too right?
      www.therestaurantboss.com/toolkit
      - Dawn, Team TRB

  • @WestLosAngelesRealtor
    @WestLosAngelesRealtor ปีที่แล้ว +1

    Wao I love this video, I wish I could developed systems for a real estate company.

    • @Therestaurantboss
      @Therestaurantboss  ปีที่แล้ว +1

      All of the same principles apply to any other business. You can definitely develop your systems for the real estate company. Let us know if you need any help.
      -Dawn, Team TRB

    • @WestLosAngelesRealtor
      @WestLosAngelesRealtor ปีที่แล้ว

      @@Therestaurantboss how much do you charge?

  • @courageous_tin3882
    @courageous_tin3882 2 ปีที่แล้ว

    I am a former Restaurant Manager for almost two years, this helps me a lot! My question is what if the people didn't really follow your system for how many times? Just want to hear of your side or your idea of what you gonna do for them? I am strict when it comes at work cause you know restaurant should always clean.

    • @Therestaurantboss
      @Therestaurantboss  2 ปีที่แล้ว +1

      That is why I say "Manage Systems and Develop People". if people are not following the systems they need to be coached, they need to be developed, it is not a management issue, it is a leadership challenge. The biggest reason people are not doing something they are supposed to is that they do not see the value in it. You want a clean restaurant, they don't seem to care, how can you show them that a clean restaurant benefits everybody. I would suggest you look at our membership which includes a program called Restaurant Manager Certification and our SCALE program, both go into great detail on this subject and teach you how to handle this in your restaurant. You can learn more about our membership at therestaurantboss.com/membership

    • @courageous_tin3882
      @courageous_tin3882 2 ปีที่แล้ว +1

      @@Therestaurantboss thank you so much for this.

  • @sylvianolan2964
    @sylvianolan2964 2 ปีที่แล้ว

    HELP! I love these videos and I’m going next level. I would appreciate your expert help!

    • @Therestaurantboss
      @Therestaurantboss  ปีที่แล้ว

      We'd be happy to help Sylvia! Here's a few ways to get started:
      1. Free access to our Toolkit: www.therestaurantboss.com/toolkit
      2. Grab a free copy of Ryan's book: www.therestaurantboss.com/book
      3. Become a TRB Member (training programs, new training, live help from Ryan): www.therestaurantboss.com/membership
      -Dawn, Team TRB

  • @balamuraliindu679
    @balamuraliindu679 10 หลายเดือนก่อน

    Thank you so much I use to watch your video it's helpful for me.pls let know how should I do sales calls to retain the business and profit . The sales call standard phrase pls do help me thank you

    • @Therestaurantboss
      @Therestaurantboss  10 หลายเดือนก่อน

      Sales calls for what?
      -Dawn, Team TRB

  • @jasmine-yn8bw
    @jasmine-yn8bw 2 ปีที่แล้ว

    What if after you share with your new employee recipes they will sell it to your competitors?

  • @bonifacealexander5437
    @bonifacealexander5437 2 ปีที่แล้ว +5

    Excellent content. Can you do one on resavations for a proper flow in the restaurant.

    • @Therestaurantboss
      @Therestaurantboss  2 ปีที่แล้ว

      Hi! Can you clarify what you mean by this?

    • @mushroomleg
      @mushroomleg ปีที่แล้ว

      My guess would be like a fung-shway vibe. I know I spelt that wrong, but hopefully u got the idea. They say the vibe and flow of a restaurant is the most important part? “They” and their damn opinions….

  • @roserosy5863
    @roserosy5863 ปีที่แล้ว

    Thanks very much and I would love to succee be a good server but no experience need to a good training me for develop myself..be aswsome.

  • @kingwamantix2807
    @kingwamantix2807 2 ปีที่แล้ว

    Hi I want to start a restaurant and I follow and listen to you how can I get hold of you,would like to learn more so I can start on the right path.thanks

    • @Therestaurantboss
      @Therestaurantboss  2 ปีที่แล้ว

      Hi! You can check out all of the ways you can work with me here: therestaurantboss.com/work-with-me/
      What I really recommend is checking out my Membership program. It's filled with tons and tons of training materials, access to all of my courses, and month q&a group sessions where you get to ask me questions live! therestaurantboss.com/membership/

  • @MnimiseCollective
    @MnimiseCollective 2 ปีที่แล้ว

    I really want your book but do to unemployment and being a student all the finances I have are spent in bills. Is there anyway I can obtain it? Do u think it would be in our local library?

    • @Therestaurantboss
      @Therestaurantboss  2 ปีที่แล้ว +1

      the book is free, just cover the shipping. therestaurantboss.com/books

  • @Escape_Chronicles
    @Escape_Chronicles 8 หลายเดือนก่อน +1

    Absolutely LOVED the story (9:00).

    • @Therestaurantboss
      @Therestaurantboss  8 หลายเดือนก่อน +1

      It just goes to show you how one small change in how you think or interact with our teams can make such a huge difference!
      -Dawn, Team TRB

  • @ddnltd
    @ddnltd ปีที่แล้ว

    How do you actually implement the lists? For example, we keep recipes in a binder, and build sheets laminated and on the wall at each station. But what about actual checklists? When the first cashier of the day has to come in and set up, where is the list? Are there blank lists in a folder somewhere? Once they check everything off, where do they put the list so someone can make sure they did everything? TIA

    • @Therestaurantboss
      @Therestaurantboss  ปีที่แล้ว

      Hey Kristin! All great questions. When it comes to checklists, we like to see brand new copies printed so it's always the correct and up to date information. Where your team members pick those up are up to you - just make sure they're consistently in the same place. Once they're done with the checklists, they can be recycled. We don't like to use those as anything other than helpful reminders to make sure everything gets done so we don't recommend keeping them or having them checked over. The only type of checklist that should ever be kept or monitored are things like sensor monitors. Hope that helps! -Dawn, Team TRB

    • @jakeb3055
      @jakeb3055 ปีที่แล้ว

      White board with grease pencils. Check marks get wiped off at the end of the day

  • @datrimray1920
    @datrimray1920 4 หลายเดือนก่อน +1

    Would it also be appropriate to say that you need to "CREATE" and manage systems? Creating systems can involve things like creating guidelines, processes, SOP's, etc. What do you think?

    • @Therestaurantboss
      @Therestaurantboss  4 หลายเดือนก่อน +1

      Absolutely great point. The creation definitely has to come before you can manage any of them. -Dawn, Team TRB

    • @datrimray1920
      @datrimray1920 3 หลายเดือนก่อน

      @@Therestaurantboss Awesome thanks for your reply!

  • @junaidhussein116
    @junaidhussein116 11 หลายเดือนก่อน

    Sir do you have an example of a system on your website maybe?

    • @Therestaurantboss
      @Therestaurantboss  10 หลายเดือนก่อน

      We have some inside our free Restaurant Owners Toolkit! Grab it here:
      www.therestaurantboss.com/toolkit
      -Dawn, Team TRB

  • @CANDYMANDABIZNESSMAN
    @CANDYMANDABIZNESSMAN 2 ปีที่แล้ว

    Hey, any resources for the build sheets?

    • @Therestaurantboss
      @Therestaurantboss  2 ปีที่แล้ว

      Hi Brandon! Yes! Our software, clickBACON, has a built-in sheet builder. Check it out: www.ClickBACON.com

    • @mailinstewart6216
      @mailinstewart6216 10 หลายเดือนก่อน

      Would I be able to see a preview of the sheets before I subscribe.
      @@Therestaurantboss

  • @user-mn5hl8rd8v
    @user-mn5hl8rd8v 7 หลายเดือนก่อน

    The picture showed pickles, there were no pickles listed anywhere on the build sheet....

    • @Therestaurantboss
      @Therestaurantboss  7 หลายเดือนก่อน

      Hopefully you took something more away from that video?
      -Dawn, Team TRB

  • @rushabhwaghela1833
    @rushabhwaghela1833 2 ปีที่แล้ว

    How can one get the books copy in india???

  • @user-zh8kd9vk3m
    @user-zh8kd9vk3m 7 หลายเดือนก่อน

    Personally, I think this information is common sense. 😂

  • @FreshGossipsGh
    @FreshGossipsGh 2 ปีที่แล้ว

    I have very big big restaurant which has been established in Ghana ... but I’m not getting the 5% profit as I want ....

    • @digitalmarketerseomaster7968
      @digitalmarketerseomaster7968 2 ปีที่แล้ว

      You need worker you can contact me

    • @Therestaurantboss
      @Therestaurantboss  2 ปีที่แล้ว

      Hi Kass! How are you controlling your costs? Food, labor, beverage? That's going to be the difference maker.

  • @pulemokonopi3661
    @pulemokonopi3661 11 หลายเดือนก่อน

    Hi Ryan.
    It is a great idea, indeed and I want to introduce it to my team, as they are reluctant to comply.
    Kindly assist with the samples of the restaurant systems, to create it for my team.
    Regards,
    David Mokonopi
    F&B Floor Manager
    Sun Palace
    Sun City Resort
    North West Province
    South Africa

    • @Therestaurantboss
      @Therestaurantboss  10 หลายเดือนก่อน

      We have a few samples inside our free Restaurant Owners Toolkit. Grab it here: www.therestaurantboss.com/toolkit
      -Dawn, Team TRB

  • @mrwonk
    @mrwonk 2 ปีที่แล้ว +3

    That's pretty forgiving. I have zero tolerance for my employees lying to me, ABOUT ANYTHING. if the floor didn't get swept and someone bold-face lied to me; telling me it was; they would be gone as soon as I look at the camera to confirm it wasn't swept.

  • @leightonbrown1849
    @leightonbrown1849 ปีที่แล้ว

    You over talk alot