ฝัง
- เผยแพร่เมื่อ 5 ก.ค. 2024
- Making the right build vs. buy decision for your SaaS product is difficult, especially when it comes to customer-facing features. We sat down with leaders from embedded SaaS companies to discuss the considerations that teams need to consider through the process.
Guests:
Emilia Korczynska
userpilot.com - Create seamless onboarding experiences for your users with a no-code interface and skyrocket user/feature adoption and retention.
Nimrod Priell
cord.com - Make your product multiplayer in real-time like Figma with a single line of javascript.
Mieke Houbrechts
cumul.io - Embed interactive analytics and dashboards in your app without engineering.
Brian Yam
useparagon.com - Ship native integrations for your customers in as little as 4 hours, without engineering.
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Let us know what you think of the discussion below, and if you have questions you'd like us to cover on our next roundtable webinar!
Timestamps:
Introduction
0:00 Video overview
0:44 Meet the Panel
2:56 Engineering founder stories
Sentiment towards buying and the risks of building
5:21 Why there's a general aversion to low-code tools
11:09 Hidden costs and tradeoffs of building
12:47 Added weight of customer-facing features
14:55 Risks of a half-baked feature
16:19 Pre-product market fit vs. established organizations
18:07 The feeling of losing ownership and power
20:01 Importance of white labeling and design control
22:50 Parallels with the IC to manager transition
23:46 Ownership = control
Criteria for making a robust Build vs. Buy decision
24:19 Criteria for evaluating decision
24:44 What not to buy
27:03 Capabilities that are impossible to build - like Twilio
28:32 Build features that don't scale and remain static
30:05 Urgency and timeline
31:46 Understand your long term use cases
33:24 Extensibility
34:11 Costs of scaling
36:00 Quality of service and longevity
36:50 Do discovery
38:45 Integrations with your tech stack
39:48 Partnering with subject matter experts
40:38 Buying expertise
44:50 Sophisticated buyers
45:43 Value of benchmarking data
46:30 Outsized scalability benefits - วิทยาศาสตร์และเทคโนโลยี
