How to update Phase Manager? | Tutorial
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- เผยแพร่เมื่อ 5 พ.ย. 2024
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Discover the Power of Phase Manager our freshly revamped application designed for quicker information access and smoother firmware updates. This video offers you a step-by-step guide to seamlessly update your Phase device.
0:14 Get Started: Download and Access Phase Manager
0:47 Onboard with the Phase Manager Interface
1:13 Navigate the Update Center & Complete the Firmware Update
2:17 Finishing Touch: Calibrating Your Remotes
📥 Download Phase Manager: bit.ly/2D2N8qh
Embrace Firmware 5 Updates:
Enhanced Radio Communication Strength
New Energy-Saving Remote Shutdown Feature
Improved Linking Process & Remote Connectivity
Updated Calibration Process, Minor Bug Fixes, and More
Essential Preparation for the Upcoming Phase x Serato Integration
Curious to Dive Deeper into Phase?
Explore the realm of Phase ➡️ bit.ly/3xOFYx6
Let's keep in touch:
📸 Follow us on Instagram: phase_dj
👍 Like us on Facebook: / phaseproject
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Need Tech Assistance?
Troubleshoot effectively through our Help Center ➡️ bit.ly/3ylT2fO
For personalized support, connect with our product specialists:
bit.ly/3nKGUiA
Unlock innovation, elevate performance, and make the most of Phase with Phase Manager and Firmware 5 updates. Your journey to a seamless DJ experience starts here! 🎶
![What is Phase DJ controller? Quick overview [2023]](http://i.ytimg.com/vi/H_3tgdLBADs/mqdefault.jpg)
![What is Phase DJ controller? Quick overview [2023]](/img/tr.png)
Let’s face it this is a great invention for dvs mixing and its quite clear some are reluctant to support it but they really should get onboard. This great invention could revive the turntable. I am using rekordbox 6 with pioneer interface 2 and turntables. I,m having problems with rekordbox 6 and my MacBook Pro but phase has helped so hopeful I can it all working like I’ve seen in videos. Phase support has been good so far but need more videos to support those having difficulties setting up
Thanks so much for the support, we really appreciate such kind words, and we do our best to accommodate our community as much as we can! 🙌
It worked. I fully charged my remotes then it worked.
Does it still cue drift? I heard the battery issue is good now but what about the collaboration with serato to work in HID mode? Was it all a lie. We been waiting all year. What’s really improved with this Phase?
good job Phase team
Thank you Eniayo! Appreciate the words.
Hi, this is magic indeed. If I purchase the MWM Phase and Serato Dj, will it work with an analogue mixer? Do I need to purchase the DVS add on?
Advice would be much appreciated.
Hey there! It can definitely work with an analogue mixer and we even have a diagram on how to set it up: www.phasedj.com/setupphase ✌️
You do need, however, to have a DVS add on!
@@PhaseDJ thank you. So a DVS hardware mixer is not needed, nor is a Rane Sl box?
Just Serato and Phase with 1210s and analogue mixer?
I have read conflicting information, causing confusion.
Merci beaucoup
@@mmhcreates Sorry for the confusion, but you DO need to have a DVS enabling device! So it can be either an external soundcard connected to your analog mixer, or a purchased DVS license, etc. Without DVS, it is not going to work!
@@PhaseDJ no problem. Sorry to be a bother. Does this mean MWM phase+Serato+DVS license add on, would work without any other hardware?
This is where I am not sure. I recieved a reply earlier from a music store, he said I would also need a HID mixer. From what I have read a HID mixer just features a USB port, presumably works as an audio interface?..
I am looking to purchase for my brother. He has been mixing since the 90s, trying to find the most affordable way to enable him to play his 1210s with Serato.
@@mmhcreates Heya! Yes, you need to know what type of mixer your brother has, as it then depends on how to set it up! If it is an analog mixer, which doesn't have an installed DVS, you would then need an external DVS source like a soundcard or so. But if it is a mixer, that is DVS compliant already, then you don't have to buy anything in addition. You can check the link we have sent above for all the possible ways of setup with Phase (www.phasedj.com/setupphase). ✌️
I'm getting something went wrong. Just like these guys
Glad you got it working! Please don't hesitate to contact us at support@mwm-store.com for any technical issues you may have.
I’m getting an error and phase doesn’t have a customer service phone number. I’ve sent an email but at this pace it could take days or weeks to correct.
Hey there, so sorry for the inconvenience! Our team of product specialists can definitely help you out!
Please submit your request via this link 👉bit.ly/3bVPPco and our team will try to answer you within 48 hours!
tuerie merci
Hello really nice products I love so much thank you 🤩🤩🤩🤩😍🙏🏻🙏🏻🙏🏻
Thanks for such incredible words, we really appreciate it! Tag us #phasedj and @phase_dj on your social media so that we can see you working it! 💪
Help, I am having to manually calibrate my phase everytime I restart my Serato software. Can someone help me with this or tell me why I'm having to do this. BYW I have updated my phase to V.5.0
Hey there! Our team of product specialists can definitely help you out, all you have to do is submit your request here 👉 bit.ly/3bVPPco , include as many materials, such as pictures or videos, as possible so that they could help you in no time. Have a nice day!
the stickers still drift, this problem is not fixed yet right?
Hey there, sorry to hear that you're experiencing the cue drift! Feel free to contact our product specialists so that they could help you out on improving your setup here 👉 bit.ly/35emXZ4
There's any other way to put this device on update mode? Because I can't update mine with this way.
Hey Raymond! Sorry for the late reply and we're happy to help. Every situation is different so we would advise you to contact us at support@mwm-store.com. Our Product Specialists will be able to give you the best assistance possible. :)
Hi , how do i un-link my phase unit from the previous linked email. i bought a demo unit from Thomaan last year.
Hey! Contact us at support@mwm-store.com and we can help you out with that. Our Product Specialists will walk you through the process. :)
Even here update failed, no retry button displayed and now my phases are stuck.The receiver has no colored lights and phase manager is saying "UNKNOWN" above each remotes while they are charging (at least phase manager says "charging" but I don't know if it is really charging remotes). Plz help!
Make sure that your remotes are fully charged. Then try, it worked for me.
Hey Giovanni - We're happy to help. Every case is different so would you mind emailing us at support@mwm-store.com? I'm sure we can work this out. ;)
I post my solution here just in case someone has the same problem: I removed the remotes from the receiver, paired them (long pressing the A and B button), closed phase manager, disconnected and reconnected phase and finally they were correctly recognise!
Thanks anyway!
@@BrrH Great to hear!
Now I have a problem like you, I beg if you don't mind agreeing with you to provide a video of the steps you did, because I followed your method but did not solve the problem
Thanks before
Awesome
I tried using the mwm to revert back to the previous version, the version with no issues , the one that worked for me but I can't. Message show my phase unit is up to date. Phase Really I can't downgrade?!!!!!!!!!! You didn't take into consideration this update wouldn't work for everyone?.....The update for v2.1.0 through phase manager showed it was successfully installed. The calibration of the phase units show to be successful, I can change the colors on the each unit, they power down immediately after docking, I can change the color of the light behind the docking station, everything works except for functioning with any of my DVS, I tried traktor, serato dj and rekorbox none worked. So basically everything I don't care about works and the thing I do doesn't Just like previous updates not all phase units work the same after an update how is that possible?..... And yes units are fully charged and all updates are installed.
Same here ... Help
@phase having the same issue
@@TheKmbriggs delete autosavexml in your midi folder in serato. C://Users/user_name/Music/Serato/MIDI/Xml/AUTO_SAVE.xml
Then try to connect your Phase again, this worked for me but my Pioneer xp1 still crashed serato so I don't connect it for now. When I do get have to delete autosavexml again. For now as long as my phase and mixer work I'm temporarily happy.
@@p.c.chester732 delete autosavexml in your midi folder in serato. C://Users/user_name/Music/Serato/MIDI/Xml/AUTO_SAVE.xml
Then try to connect your Phase again, this worked for me but my Pioneer xp1 still crashed serato so I don't connect it for now. When I do get have to delete autosavexml again. For now as long as my phase and mixer work I'm temporarily happy.
@@lrazo5668 the problem I have is a Phase DJ Issue (but I did try what you said) I made a video in my channel showing what's happening
Unfortunately, as I read the comments below mines, I'm wondering should I even bother updating my Phase remotes.
Hi Nelson - we highly encourage you to update your Phase to latest firmware. There were many fixes applied with this last update and we've introduced a new software, Phase Manager. All of these are important to prepare your Phase for the Serato HID update coming soon! Hope that helps!
Phase I updated and I’ve been stuck with “no signal” ever since. Can’t get a hold of any support either.
I think I will wait till I hear some better reviews.
Hey Astral - We're happy to answer any questions about Phase. There are a lot of exciting things in store for Phase and if you subscribe to our newsletter, you'll be up-to-date with everything moving forward. Either way, we hope you join us soon! :)
Get rid of hose RCA’s so messy!!! Update to HID its 2020!!!
Hi Mac - Thanks for the feedback and it's definitely something we are planning for 2020. ;)
Phase if you do this I will definitely buy it and recommend It to clubs in I work at.
@@PhaseDJ It’s 2021 still nothing
@@STRYKEtv hey there. We understand the frustration. This type of complex integration requires time to implement to its fullest capacity.
The overall tech development stage has been prolonged due to the reorganization of the whole process of the project caused by the global situation in the world. The integration is currently at the private beta testing stage, meaning, that it is nearly there! So please stay tuned, it is coming. 🙏
@@PhaseDJ the thing is, you guys always promise dates and never meet them. I regret buying phase, y’all stole my money
Clicked retry half a dozen times. Still not working. Now What?
Went back and tried again and it worked. One remote wasn't being found but I docked it and sync'ed and it works now.
@@SherwinBajao Hey! We're happy to hear you got it working. Should you have anymore issues - please contact us at support@mwm-store.com and our Product Specialists can help you directly. :)
@@PhaseDJ I recorded a mix and the pitch/signal was rock solid.
What hell!!!. I'm having the same problems I had when I just bought phase the day it launched. Where it took almost 6 months that get it work as it suppose to.It connects works for a few seconds then it crashes or freezes serato dj and or receivers loose connection and it interferes with my midi in my pioneer s9. Soon as I disconnect the phase serato unfreezes and my mixer gets full functionality.
This software is not great. I'm here trying to get past this retry for 20 mins and still can't get it to move on. Fix your software Phase this should be a one-click with no retry.
Hey there, so sorry to hear that! Indeed, you shouldn't encounter such difficulties updating your Phase, it's usually very smooth. Have you finally managed to update your unit?
If not, could you please contact our product specialists here: bit.ly/3a3xIiP
This way, they will be able to detect what went wrong and help you go through your situation. ✌️
I finally got it to update. I had to unplug it and wait for the remotes to actually shut off then plug it back in and start over fresh and it worked then with one go like it should all the time. Thanks for reaching out. Will you guys ever make one that will support 4 remote at once? Would love to rock 4 turntables.
@@DJPablotv We're glad to hear all worked out! Currently, it is indeed not possible to use 4 Remotes at once with one Receiver, but it's a good idea for sure! I will pass it on to our tech team. 😉
How much can I get it
Per usual. I complete the update. Since then, my lights remain a pale blue color and won’t connect. Remain with a “no signal” message. If you email support you don’t hear anything back. Put a system in place for real support. This is a joke.
Hey Chris - Sorry to hear you're having issues contacting the team. I'll happily message them directly to remind them to check on your case. :)
my software just say: No Phase detected :(
Hi Thomas - Try taking the Remote off the receiver and putting back on then proceed to re-link it by holding down the A/B button. In all cases, you can contact us at support@mwm-store.com so that we can walk you through the process. Feel free to keep us updated on your progress!
All i am getting is ''Something went wrong''
Hey John - We're happy to help. Please contact us directly via support@mwm-store.com. Every case is different so we want to make sure to offer the best support possible. Thanks!
Same here. Nothing is working for me.
@@I_mantus Hey @john solak ! We'd like to look at your cases more closely to assure we're taking every step to resolving them so please feel free to email us. :)
Phase Hi. I’ve sent you an email.