Crazy to have you review my video!!! It was an interesting situation to say the least. Yep, moral of the story, call the city/county first! I know now and am telling everyone I know.
@@mattschelhaas5324 it's a great way for you to make a great income and you will meet people who help you to become a business owner one day. Good luck with your journey
@mepmh Idk what exactly plumbing is like, but in Electrical you can't have your own company until you're a master. It takes a few years to reach journeyman and several more to become a master. "Start your own business" is not currently helpful advice for someone beginning an apprenticeship. They should get tips about getting through the apprenticeship or reaching journeyman
I used to do plumbing, and if a problem was on the city side we always had to call the city. It never hurt my feelings to pass a job over to a city crew. I could move to another pending job and the customer got a free assessment. Happy customer = repeat customer
Guy had dollar signs in his eyes. Saw a problem and thought, "Payday." He didn't want the county involved because that gravy job would blow up quicker than his temper.
Same here. I'm in the business to make money but not dishonestly. And those customers will tell all their friends who you are, you will make the money up elsewhere. It always amazed me when people's business model was just to make money however they can. It never works out in the long run. You see it with auto mechanics as well. I can't tell you the amount of times I've been giving a second opinion to someone who was told they need a new water heater and it's something as simple as a packing nut dripping or an element needs to be replaced. Shameful.
Most water heaters haven't used thermocouples for the past 20 years with the advent of electronic gas valves most use thermopiles to generate the power for the gas valves. Gone are the days you can carry a couple different length thermocouples on your truck
@@plumber1874yeah as an apprentice for 9 months I don’t recall ever having a thermal coupling replacement job yet, or even having them on our trucks, like you mentioned.
The city/county should of threatened that guy if he didn't shut his mouth they would start failing his inspections. And he probably wasted more than $6,000 standing there arguing I'd never work for a guy like that.
If a plumber touches the city's stuff without their authorization and screw it up, they'll be paying the city a lot more than what the homeowner paid them.
Same thing happened to me where they wanted $12,000to replace the entire sewer line until they realized what township I lived in and then the guy literally ran to his truck realizing he was wasting time.
I cant believe they're in my state such a shame. Also that 4.9 is now a 4.8 rating i just checked it. The owner has every right to be mad, but handling an issue like this is not professional. Thanks Roger for the inspiration word toward thee end man! What a SHOCKER!
I work for city water company. We do all our repairs in house including services from meter to home. We also have lateral replacement program as well that is done in house. We can do everything a plumber can, but better, faster, and cheaper lol. It’s great not having to contract out anything
I started out working for a guy who would get hot headed like this and curse and carry on then storm off the job. it was always up to me and the best plumber ive ever known to bring our customer back and remind them that we were the ones in their home and that we would take care of them. you always have to do right by the homeowner, no matter what. no job is worth what is surely going to be a sore lesson to learn for superior plumbing.
Other part of the story is the fall on the line was wrong as well and actually backpitched at one point. It just gets better...I have MASSIVE respect for those county employees.
In my neck of the woods, everything out to the city's main in the center of the street is the customer's responsibility. Cutting up concrete city streets gets spendy right quick. So the goal is to luck out and only have to replace the main from the house to the curb. But on the potable side, the city owns and maintains up to the disconnect at the edge of the right-of-way. Working in multiple jurisdictions and with multiple utilities can be quite the challenge knowing who has to do what where. But dang, you'd better know before you even step foot out of the truck. (I cleaned up my use of colorful metaphors because I know that Roger has such virtuous virgin ears.)
As a plumber in Washington state our contracts state we are only responsible for 2ft outside the building after that it is the company who installed the utilities for the lot or the city at that point if were on a septic system then it would be the company who designed and installed the septic system
Unless that company no longer exists, then the owner has to pay for all of it up until the city lines. Pierce County has become very stingy with this sort of stuff.
I watched this when it happened and it was a lesson in what not to do as a company owner, everything he did was way out of line especially once he was caught, coordinating with the city or simply going to city hall and asking some questions would have solved this problem before it even started, being ignorant is no excuse for this kind of thing.
in all fairness a single $6000 loss on one job should never be this big of a deal. hes out $400-600 in labor. add in $200 for the cost of equipment and fuel and another $400 to cover materials and whatever else. Hes maybe got $1000 actual dollars in the job. and hes gone viral in the plumbing world. thats not a good thing.
I live in Lenoir, NC. I had Triplett Plumbing run 300' of 4" sewer pipe to the tap at the street. They had to cut through 2 feet of rock and dig 4 1/2 feet at the deepest place. It only cost me $3000. Great people answered all my questions and gave me advice on my bathroom remodel because I had water lines ran the wrong way and causing bad flow.
I was an electrician in large mainly shops with unqualified bosses. One insisted that I use extension cord to wire up a few office furniture receptacles when we did not have the proper wire to use. To!d me I would be fired if I didn't do it his way. Said ok but need it in writing and signed in front of two witnesses because I would be taking it to the electrical unit of our big city L&I to protect myself. I had an electrical license from the city. He would never but illegal jobs in writing and a!ways backed down. He wanted one the two plumbers that had plumbing license to run a long floor drain that they refused because of too far from think they stated vent line. He got a mechanic to install the pipe and from day one drain was slow to remove water from nightly hose down. He tried to hang the mechanic but the two plumbers told him off.
lol we just did a sewer line repair similar to this one except the township argued that anything off the main wasnt their responsibility and they just ran a new water line down the road and when they dug for that they broke the lateral going down to the main so we dug it up across the whole road proved they damaged it when doing the main and got the township saying it was their fault on camera did the repair and the homeowner didnt have to pay a dime fortunately
Just finished my lvl 1 education on plumbing and am just starting my first year apprenticeship and the first thing they told me about public sewers is that we don’t touch them, first thing we do is call the city and the city will bring someone to deal with the public sewer. There’s a big fine if you’re found touching the public sewer if you’re not someone appointed to do so.
What are chances that the city / county report those guys to the licensing board? I would assume that digging up someone's else's line with out permission would be a no no
People like this are why the trades aren’t respected ma shave struggle with keeping people. I’m about to start trade school and people like this are the reason I was hesitant before. It’s just not an enjoyable experience listening or being a part of something like this. I just hope I have a good path and I hope the same for other future plumbers out there
I've done a lot of things in my life, and one thing that has always stayed true through them all, is it doesn't matter what trade you're in: If an inspector of your trade is present, the only acceptable responses are "yes sir/no sir," "yes ma'am/no ma'am." They know more than you, even if they don't. Comply, document, report.
Rodger, I do have to say that tou represent the trade of plumbing so professionally. A lot of people look at us as dirty, grimy, and like something went wrong in our lives for us to become what we are. Your Trades talk podcast really shows the professional and level of seriousness you take it. Thats why I love your channel.
I appreciate the kind words James...we need more professionals out there showing off how great the trades are...we are some of the smartest people around..
@@RogerWakefield unfortunately I'm not able to do the work anymore. But I have a deep appreciation for the trades. I wish more people would join the trades.
When i worked in a wholesaler selling plumbing and electrical, you could always tell which of the company bosses were like these, they even treated us shitty when things didnt magically appear int he mail instantly, which i dont get because one of them front counter guys at a whole saler will hook you up when you got to do some work on ur home or w/e and give you really good margins on supplies.
In my area around Detroit we go to homeowners constantly that plumbers said it was the city problem and get paid and leave when it was the home owners line, wish more plumbers around here were like Roger but most companies are corporate ran around here
First rule of being a journeyman is knowing your codes and regulations and when an owner or contractor asks you to do something sketch don't do it! Explain why and be nice. I'm also always trying to find savings for my clients. And I'm very happy that rude and cranky bastards are very few and far between these days. We have to be pleasant and help each other.
Rule #1 is to keep it civil. Once you start cursing and hurling insults it's over for young whatever argument you are entertaining. It's difficult a times being a PRO Electrical/ Plumbing Contractor.
Sometimes the home owner does their best to pull at my heart strings and tries to get me do things that aren’t code. Then leave a bad review if we don’t do a temporary fix…
I'm a plumber that was in the video he did handle it wrong and looking back I wish I would have told him to come to it because I knew we was in the wrong but he's the one that signs my paycheck but I no longer work for him
The only time I spoke to a plumber, the plumbers were criminals. Dishonest people. I wound up doing the work myself. I despise using contractors. I don’t trust any of them.
That's unfortunate you don't trust plumbers because of one incident...there are a lot of good ones out there...at least you're doing the repair yourself
Freaking WILD, Roger! I mean, how many ways did that company do people wrong, including their own employees?? And for all the grief we give public servants, Union County Water did an awesome job!
I'm an electrician and it's the same thing. Anything on the city/county side is on them. On the homeowner side I always try to give my best and I made sure I joined a company who cares about the customer. I've made mistakes that my boss had to pay for and then there are the mistakes to no cost to him because of circumstances, but he would ask I did something a certain way when this other way was better. I just look at him and say this one of those times of don't as don't tell. I usually admit that he's right and I'll try to do better. No reason for someone to act the way this plumber did. Completely unprofessional and that's someone who I would never hire to do a job no matter how good that company may be.
Theres no excuse not to know where utilities ends and home owner property starts. If you do business in that area its his responsibility to know that. His fault for living 2 hours away.
I do drains in Baltimore. We run them all the way to the city main . If that don’t work we tell them call the city and let me do a cam inspection to identify any issues such as bellies and breaks
That poor employee getting cussed at is unacceptable. That guy has to have something else going on in his life. If this is his normal he needs medication and a new career.
I imagine that whenever that plumber pulls permits in that town/county again, he's going to get the extra stink eye inspection... - He's not doing himself any favors by pissing off the people that can shut him down / slow walk everything he does from now on.
Customers always tried to get me to break code even flashing money at me. Money might talk but it sure don’t make me walk. I’m not a plumber anymore but I’m glad I can say I stood my ground not only for me but for my employer as well.
To be fair to the plumber, I would have made the same mistake. It depends on where the problem was but I’ve never seen a county or municipality that went that far. The farthest I’ve seen is when there’s a public sidewalk which is an easement and they’ll go to the other side of it. So if the issue was right past that sidewalk, I never would have thought to call the city. That’s the only thing on his side. Everything else he does is wrong on every level. I’ve been cussed out by customers and gc’s. It’s a different dynamic but I just walk away and say as soon as you’re willing to be civil I’ll come back and talk. I’ve been badmouthed and it sucks because sometimes you have to take it. I don’t think the homeowner or the main city guy acted right either. Don’t yell back just tell him to leave until he calms down. Ignoring the viral aspect of this, this guy just shot himself in the foot. I’ve worked in a small town and a city and it pays to have good relationships with the city. For all work he does there in the future that involves the city, his name is mud. On top of that I don’t know how he has a successful business in the first place if he’s this bad at controlling emotions.
Im not on this plumbers side, but where I'm at the tap is the cities. The middle of the yard is the homeowners responsibility. I've never seen the city dig in the middle of the yard.
known a lot of men like that plumber over the years who think that just because they did it or said it then it's right. His arrogance of being "a licensed plumber" somehow put him way up on a level higher than everyone else around him. These kind of people don't have the ability to stop and think that their "license" doesn't actually give them any "power" or say so over anything it just says they are supposedly been taught how to screw and glue two pieces of pipe together and lay it correctly in a trench when shown a blue print. However, it seems that piece of paper to some people is like a college degree, it removes all forms of common sense!
Based on what you’re saying I would believe you have not done a lot of snaking. It’s not easy at all to know your at the curb when working inside a home pulling a toilet and sending the cable out.
I’m in Florida. There is a municipality in central Florida that even if you can prove it’s on their end. They force the homeowner to pay to have it excavated. I call the county or city even in that municipality and have them tell the customer that it has to be excavated to prove it’s the municipalities problem.
To top it off, it's all back pitched, this dude seems to be more about the money than doing the right job. It's one more thing that is unfortunately not uncommon in our trade as well theses days. They are called, hit and run plumbers, they are all about the buck, not the work. They make us all look bad. F -this guy if he is truly that type, hope he goes out of business.
This place was trying to pull a fast one. The technician lied, told the customer the line was broken on his side. Sold a job to fix the entire building sewer and got caught up by the inspector telling the customer he could have got the job for free. I don’t blame the owner cause at this point you have to save face for your company . I would fire the technician because obviously he’s a con artist
In this country so many times "management" is their own worst enemy. Their greed, arrogance, and "Right or wrong do what I say" attitude. Being able to use a bull whip is NOT a qualification for a supervisor. And the workers underneath them are thinking " I gotta find a job somewhere else, because they are gonna run the company into the ground, and I won't have a job anyways".
Acting that way in front of the city inspectors is a good way to get them to reject every job he does that requires inspection in that city for the smallest thing.
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Crazy to have you review my video!!! It was an interesting situation to say the least.
Yep, moral of the story, call the city/county first! I know now and am telling everyone I know.
So sorry you had to go through this…plumbing owner went way out of line…
@@RogerWakefield - It was a good learning experience. And now many of my friends and neighbors know who to call first!
@@tonyeatspizzadid you have to pay the plumber? Clearly he was trying to scam.
@@tonyeatspizzaMake sure to get your money back take him to court
As someone who is actively trying to start a plumbing apprenticeship, my fingers are crossed I don’t have a boss like this guy
It makes a difference when you have a boss who cares and is invested in your growth.
Start your own company asap
@@mattschelhaas5324 it's a great way for you to make a great income and you will meet people who help you to become a business owner one day. Good luck with your journey
@mepmh Idk what exactly plumbing is like, but in Electrical you can't have your own company until you're a master. It takes a few years to reach journeyman and several more to become a master. "Start your own business" is not currently helpful advice for someone beginning an apprenticeship. They should get tips about getting through the apprenticeship or reaching journeyman
Don't be scared to quit. I've quit about 5 jobs in total and it's all been for the better. Don't work for anybody who causes too much stress
I used to do plumbing, and if a problem was on the city side we always had to call the city. It never hurt my feelings to pass a job over to a city crew. I could move to another pending job and the customer got a free assessment. Happy customer = repeat customer
100% great way of looking at it…
Never give free assessment always charge a service charge your time is worth something.
That's protocol. If it ain't on their side you're in the money.
He big mad that he got caught scamming a homeowner.
Guy had dollar signs in his eyes. Saw a problem and thought, "Payday." He didn't want the county involved because that gravy job would blow up quicker than his temper.
This is like Real Housewives for Plumbers.
No one should be swearing like that. Not to the employer not to the customer, not on the phone and not even in person.
Nothing makes me happier than when I get to tell my customer that the utility company is going to fix their problem for free
Same here. I'm in the business to make money but not dishonestly. And those customers will tell all their friends who you are, you will make the money up elsewhere. It always amazed me when people's business model was just to make money however they can. It never works out in the long run. You see it with auto mechanics as well. I can't tell you the amount of times I've been giving a second opinion to someone who was told they need a new water heater and it's something as simple as a packing nut dripping or an element needs to be replaced. Shameful.
Roger's facial expressions were my favorite part of this video
This video was a lot! 🫠
This guy probably tells people they need a new water heater when all it needs is a thermal coupling.
Most water heaters haven't used thermocouples for the past 20 years with the advent of electronic gas valves most use thermopiles to generate the power for the gas valves. Gone are the days you can carry a couple different length thermocouples on your truck
@@plumber1874yeah as an apprentice for 9 months I don’t recall ever having a thermal coupling replacement job yet, or even having them on our trucks, like you mentioned.
This guy probably charges to repair ancient water heaters...
Doing the homeowner a disservice by making them pay twice.
There is a reason why I love the guys at PlumbSmart here in Boerne and every time they're here they get fed lol.
Now that’s a customer I’d love to have!
@RogerWakefield Drive on down to Boerne lol.
So many business owners get blinded by money and forget how important reputation is
The city/county should of threatened that guy if he didn't shut his mouth they would start failing his inspections. And he probably wasted more than $6,000 standing there arguing I'd never work for a guy like that.
I bet that would have shut him up quick.
Never good to piss off an inspector as they can make your life a living hell.
I don't think they were the inspectors were they? Plus you're no better than that guy if you fail an inspection that doesn't deserve to be failed.
Never touch the city’s stuff unless you’re told to directly by the city/ county. What a clown.
If a plumber touches the city's stuff without their authorization and screw it up, they'll be paying the city a lot more than what the homeowner paid them.
Same thing happened to me where they wanted $12,000to replace the entire sewer line until they realized what township I lived in and then the guy literally ran to his truck realizing he was wasting time.
I cant believe they're in my state such a shame. Also that 4.9 is now a 4.8 rating i just checked it. The owner has every right to be mad, but handling an issue like this is not professional. Thanks Roger for the inspiration word toward thee end man! What a SHOCKER!
Thank you screaming Karen! 😅 I loved that part
This owner is a piece of work, he is totally out of line
That owner is a piece of something, all right. But I won't say it.
I work for city water company. We do all our repairs in house including services from meter to home. We also have lateral replacement program as well that is done in house. We can do everything a plumber can, but better, faster, and cheaper lol. It’s great not having to contract out anything
Your video quality has immensely improved. Well done.
One of the many good things my Grandfather taught me was to never make any decisions while you are angry. This is a perfect example off why ☠️
Very true. And don't go grocery shopping while you're hungry
That plumbers brain is clogged up with sewage
😂😂
Ah so that's why filth comes out of his mouth.
I started out working for a guy who would get hot headed like this and curse and carry on then storm off the job. it was always up to me and the best plumber ive ever known to bring our customer back and remind them that we were the ones in their home and that we would take care of them. you always have to do right by the homeowner, no matter what. no job is worth what is surely going to be a sore lesson to learn for superior plumbing.
Other part of the story is the fall on the line was wrong as well and actually backpitched at one point. It just gets better...I have MASSIVE respect for those county employees.
Man needs his license pulled for a little bit.
In my neck of the woods, everything out to the city's main in the center of the street is the customer's responsibility.
Cutting up concrete city streets gets spendy right quick.
So the goal is to luck out and only have to replace the main from the house to the curb.
But on the potable side, the city owns and maintains up to the disconnect at the edge of the right-of-way.
Working in multiple jurisdictions and with multiple utilities can be quite the challenge knowing who has to do what where.
But dang, you'd better know before you even step foot out of the truck.
(I cleaned up my use of colorful metaphors because I know that Roger has such virtuous virgin ears.)
Brother, I so so so so appreciate you and your platform.
RIP to superior plumbing lmao
I run into this problem all the time where the prpblem is in the city tap
Thank god for honest men like you Roger👏
I have been in the plumbing biz for 45 yrs in Texas and a couple of yrs as Chief Plumbing inspector. That guy is a embarrassment to our trade.
All the yelling and the cursing is so funnily wonderful. so don’t bleep any of this, TH-cam community.
As a plumber in Washington state our contracts state we are only responsible for 2ft outside the building after that it is the company who installed the utilities for the lot or the city at that point if were on a septic system then it would be the company who designed and installed the septic system
Unless that company no longer exists, then the owner has to pay for all of it up until the city lines. Pierce County has become very stingy with this sort of stuff.
I hope the homeowner didn’t pay for that inferior work.
I watched this when it happened and it was a lesson in what not to do as a company owner, everything he did was way out of line especially once he was caught, coordinating with the city or simply going to city hall and asking some questions would have solved this problem before it even started, being ignorant is no excuse for this kind of thing.
$6000 is a lot of money but he probably lost a lot more than that by acting like a toddler in front of other peoples homes. Not to mention the video.
some company charged me 6,500 for a water heater replacement.
they got me good.
in all fairness a single $6000 loss on one job should never be this big of a deal. hes out $400-600 in labor. add in $200 for the cost of equipment and fuel and another $400 to cover materials and whatever else. Hes maybe got $1000 actual dollars in the job. and hes gone viral in the plumbing world. thats not a good thing.
I'd be willing to bet that karen told everyone she knows to stay away from that company.
I live in Lenoir, NC. I had Triplett Plumbing run 300' of 4" sewer pipe to the tap at the street. They had to cut through 2 feet of rock and dig 4 1/2 feet at the deepest place. It only cost me $3000. Great people answered all my questions and gave me advice on my bathroom remodel because I had water lines ran the wrong way and causing bad flow.
I was an electrician in large mainly shops with unqualified bosses. One insisted that I use extension cord to wire up a few office furniture receptacles when we did not have the proper wire to use. To!d me I would be fired if I didn't do it his way. Said ok but need it in writing and signed in front of two witnesses because I would be taking it to the electrical unit of our big city L&I to protect myself. I had an electrical license from the city. He would never but illegal jobs in writing and a!ways backed down. He wanted one the two plumbers that had plumbing license to run a long floor drain that they refused because of too far from think they stated vent line. He got a mechanic to install the pipe and from day one drain was slow to remove water from nightly hose down. He tried to hang the mechanic but the two plumbers told him off.
lol we just did a sewer line repair similar to this one except the township argued that anything off the main wasnt their responsibility and they just ran a new water line down the road and when they dug for that they broke the lateral going down to the main so we dug it up across the whole road proved they damaged it when doing the main and got the township saying it was their fault on camera did the repair and the homeowner didnt have to pay a dime fortunately
Just finished my lvl 1 education on plumbing and am just starting my first year apprenticeship and the first thing they told me about public sewers is that we don’t touch them, first thing we do is call the city and the city will bring someone to deal with the public sewer. There’s a big fine if you’re found touching the public sewer if you’re not someone appointed to do so.
I always love a person screaming at you telling you to stop screaming lol
My jurisdiction says to snake a main all the way out to city tap. And if city is backed up they want us to try to clear it. This is interesting…
Wow... What a cluster!
IM 57 NOW, but when i was younger, i'd listen to the "older experienced" home-owners. it always ended up biting me in the ass. you live, and you learn
Roger’s apparently a big family feud fan too
It is very entertaining…
The guys in the Navy blue polo shirts WERE the inspectors for the county's side of the sewer. That "licensed plumber" showed his ass and ignorance.
What are chances that the city / county report those guys to the licensing board?
I would assume that digging up someone's else's line with out permission would be a no no
Jerry Springer show guests do plumbing!
People like this are why the trades aren’t respected ma shave struggle with keeping people. I’m about to start trade school and people like this are the reason I was hesitant before. It’s just not an enjoyable experience listening or being a part of something like this. I just hope I have a good path and I hope the same for other future plumbers out there
I've done a lot of things in my life, and one thing that has always stayed true through them all, is it doesn't matter what trade you're in: If an inspector of your trade is present, the only acceptable responses are "yes sir/no sir," "yes ma'am/no ma'am." They know more than you, even if they don't. Comply, document, report.
They can also make your life a living hell if you disrespect them.
Rodger, I do have to say that tou represent the trade of plumbing so professionally. A lot of people look at us as dirty, grimy, and like something went wrong in our lives for us to become what we are. Your Trades talk podcast really shows the professional and level of seriousness you take it. Thats why I love your channel.
I appreciate the kind words James...we need more professionals out there showing off how great the trades are...we are some of the smartest people around..
@@RogerWakefield unfortunately I'm not able to do the work anymore. But I have a deep appreciation for the trades. I wish more people would join the trades.
When i worked in a wholesaler selling plumbing and electrical, you could always tell which of the company bosses were like these, they even treated us shitty when things didnt magically appear int he mail instantly, which i dont get because one of them front counter guys at a whole saler will hook you up when you got to do some work on ur home or w/e and give you really good margins on supplies.
I’m siding with the guy cursing.
In my area around Detroit we go to homeowners constantly that plumbers said it was the city problem and get paid and leave when it was the home owners line, wish more plumbers around here were like Roger but most companies are corporate ran around here
First rule of being a journeyman is knowing your codes and regulations and when an owner or contractor asks you to do something sketch don't do it! Explain why and be nice. I'm also always trying to find savings for my clients. And I'm very happy that rude and cranky bastards are very few and far between these days. We have to be pleasant and help each other.
Rule #1 is to keep it civil. Once you start cursing and hurling insults it's over for young whatever argument you are entertaining. It's difficult a times being a PRO Electrical/ Plumbing Contractor.
I wonder how many he scammed before this one. There’s NEVER a reason to cuss in public like that. Extremely unprofessional.
Great video!
thanks bruv
Thanks for not being politically correct and leaving in all of the adult words. Awesome! Thumbs up!
9:35 Actually yes, as a license plumber. You are supposed to know where the owner ends and the city line begins.
thank you roger wakefield
Thank you...
Sometimes the home owner does their best to pull at my heart strings and tries to get me do things that aren’t code. Then leave a bad review if we don’t do a temporary fix…
Someone tag mrrooter in this.... they rip off customers constantly for stoppages and repairs not necessary from the city lines... integrity people....
👀👀
I'm a plumber that was in the video he did handle it wrong and looking back I wish I would have told him to come to it because I knew we was in the wrong but he's the one that signs my paycheck but I no longer work for him
The only time I spoke to a plumber, the plumbers were criminals. Dishonest people. I wound up doing the work myself. I despise using contractors. I don’t trust any of them.
That's unfortunate you don't trust plumbers because of one incident...there are a lot of good ones out there...at least you're doing the repair yourself
Im an electrician and i dont know how many times ive told homeowners "you dont have a choice"
This is why people don't want to get into the trades. Prison or middle school verbiage/attitude.
Freaking WILD, Roger! I mean, how many ways did that company do people wrong, including their own employees?? And for all the grief we give public servants, Union County Water did an awesome job!
I'm an electrician and it's the same thing. Anything on the city/county side is on them. On the homeowner side I always try to give my best and I made sure I joined a company who cares about the customer. I've made mistakes that my boss had to pay for and then there are the mistakes to no cost to him because of circumstances, but he would ask I did something a certain way when this other way was better. I just look at him and say this one of those times of don't as don't tell. I usually admit that he's right and I'll try to do better.
No reason for someone to act the way this plumber did. Completely unprofessional and that's someone who I would never hire to do a job no matter how good that company may be.
Theres no excuse not to know where utilities ends and home owner property starts. If you do business in that area its his responsibility to know that. His fault for living 2 hours away.
lol dude was out there screaming and hollering and his guys did shoddy ass work
I do drains in Baltimore. We run them all the way to the city main . If that don’t work we tell them call the city and let me do a cam inspection to identify any issues such as bellies and breaks
That poor employee getting cussed at is unacceptable. That guy has to have something else going on in his life. If this is his normal he needs medication and a new career.
I imagine that whenever that plumber pulls permits in that town/county again, he's going to get the extra stink eye inspection... - He's not doing himself any favors by pissing off the people that can shut him down / slow walk everything he does from now on.
Customers always tried to get me to break code even flashing money at me. Money might talk but it sure don’t make me walk. I’m not a plumber anymore but I’m glad I can say I stood my ground not only for me but for my employer as well.
To be fair to the plumber, I would have made the same mistake. It depends on where the problem was but I’ve never seen a county or municipality that went that far. The farthest I’ve seen is when there’s a public sidewalk which is an easement and they’ll go to the other side of it. So if the issue was right past that sidewalk, I never would have thought to call the city. That’s the only thing on his side. Everything else he does is wrong on every level. I’ve been cussed out by customers and gc’s. It’s a different dynamic but I just walk away and say as soon as you’re willing to be civil I’ll come back and talk. I’ve been badmouthed and it sucks because sometimes you have to take it. I don’t think the homeowner or the main city guy acted right either. Don’t yell back just tell him to leave until he calms down. Ignoring the viral aspect of this, this guy just shot himself in the foot. I’ve worked in a small town and a city and it pays to have good relationships with the city. For all work he does there in the future that involves the city, his name is mud. On top of that I don’t know how he has a successful business in the first place if he’s this bad at controlling emotions.
It’s an easy mistake to make but this particular county in NC does have some weird rules.
So what we're saying is that we should do plumbing in Utah with Mr. Wakefield so that we don't get North Carolina cussed out like this? 🤣🤣🤣
Im not on this plumbers side, but where I'm at the tap is the cities. The middle of the yard is the homeowners responsibility. I've never seen the city dig in the middle of the yard.
I have never seen a county or city line responsibility on private property !
known a lot of men like that plumber over the years who think that just because they did it or said it then it's right. His arrogance of being "a licensed plumber" somehow put him way up on a level higher than everyone else around him. These kind of people don't have the ability to stop and think that their "license" doesn't actually give them any "power" or say so over anything it just says they are supposedly been taught how to screw and glue two pieces of pipe together and lay it correctly in a trench when shown a blue print. However, it seems that piece of paper to some people is like a college degree, it removes all forms of common sense!
15 year old daughter has heard A LOT WORSE! I guarantee it!
I just think the 10 feet between the two clean outs his guys installed is hilarious
Different rules apply for each jurisdiction find them out first
I've never been in a situation like this because I respectfully leave before it escalates this far.
As a journeyman plumber in Kentucky, we have to be in close coordination with MSD in situations like this.
Damn at least it didn’t escalate seemed like all them were really pissed off
It did get pretty heated for awhile there didnt it?
I always figure that the longer and louder you cuss, the more you’re trying to cover something up.
Currently I’m digging a 240ft water service in sanibel love the vids
Based on what you’re saying I would believe you have not done a lot of snaking. It’s not easy at all to know your at the curb when working inside a home pulling a toilet and sending the cable out.
I do all my own work. But if i needed a plumber i would hire you.
I’m an idiot. But why did they leave a pipe sticking out of the lawn like that? Why can’t it be bury?
Tim shows up acting like a child.
he stuck to his word😂 he said he was gonna act like that on the phone
I’m in Florida. There is a municipality in central Florida that even if you can prove it’s on their end. They force the homeowner to pay to have it excavated. I call the county or city even in that municipality and have them tell the customer that it has to be excavated to prove it’s the municipalities problem.
Wow, that Plumber would be Laying Out in the yard and I would be Getting Shut Down extremely Fast
To top it off, it's all back pitched, this dude seems to be more about the money than doing the right job. It's one more thing that is unfortunately not uncommon in our trade as well theses days. They are called, hit and run plumbers, they are all about the buck, not the work. They make us all look bad. F -this guy if he is truly that type, hope he goes out of business.
*me eating popcorn*🍿
License without ---integrity ---respect---honesty --- doesn’t match
This place was trying to pull a fast one. The technician lied, told the customer the line was broken on his side. Sold a job to fix the entire building sewer and got caught up by the inspector telling the customer he could have got the job for free. I don’t blame the owner cause at this point you have to save face for your company . I would fire the technician because obviously he’s a con artist
In this country so many times "management" is their own worst enemy. Their greed, arrogance, and "Right or wrong do what I say" attitude. Being able to use a bull whip is NOT a qualification for a supervisor. And the workers underneath them are thinking " I gotta find a job somewhere else, because they are gonna run the company into the ground, and I won't have a job anyways".
The guy isn't going to actually lose six grand. Maybe 1500 to 2 grand. He just isn't going to make four grand.
Acting that way in front of the city inspectors is a good way to get them to reject every job he does that requires inspection in that city for the smallest thing.
There are alot of unhinged owners across the spectrum of trades and businesses.