ฝัง
- เผยแพร่เมื่อ 7 ก.ย. 2024
- In this instructional how-to video, we'll guide you through the following topics for the Go Air True Wireless:
1. What's included - 0:03
2. Connecting to your device - 0:21
3. Fitting - Find out how to make your earbuds as comfortable as possible - 1:11
4. Pairing to a new/additional device - 2:01
5. Charging - How to charge your case and earbuds. How to turn off earbuds out of the case - 2:29
6. Touch Controls - Learn all the functions - 3:29
7. Troubleshooting - Bluetooth device does not connect. How to reconnect to your device - 4:31
- Tap each sensor 5x to reset Bluetooth
- Tap each sensor 7x for a full reset if the earbuds disconnect from each other
Feel free to visit the support site to see more visuals and how to:
www.jlabaudio....
For further help, email us or call in:
Email: support@jlabaudio.com
Customer Support VIP Help Line: 1-405-445-7219
Having trouble with your earbuds? Check out the support guide here: jlab.audio/3iAQ10G
@wackOnion Follow the ADDING NEW / ADDITIONAL BLUETOOTH DEVICES steps in the manual linked above :)
@Øc10 SuckStar Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. 😊- Haley
Email support@jlabaudio.com or call 1-405-445-7219. Or use this link: jlab.audio/ContactJLab
Hours of Op: (PT)
Monday - Thurs 9-4:30
Friday 9-2
@Lyla Robinson Hi Lyla, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. 😊- Haley
Email support@jlabaudio.com or call 1-405-445-7219. Or use this link: jlab.audio/ContactJLab
Hours of Op: (PT)
Monday - Thurs 9-4:30
Friday 9-2
So I tried to pause it and it said "bass boosted" and I dont know how to change it back
@@kidthatrocs5568 Triple tap the left earbud. Here is the manual so you can see all the touch function abilities: cdn.shopify.com/s/files/1/0240/9337/files/GO_Air_Manual.pdf?v=1587767208
To my ears these 3rd Gen Air pods are more comfortable compared to the newer Pro version with the soft gel tips. th-cam.com/users/postUgkxgl8SzyQoymMu-S3V55Dskg5QJ8xr1yCR That said, compared to the 3rd Gen, I notice these do not stay planted in the ear as well. One design issue I think, is you squeeze the stem and click it twice to advance your songs. On 3rd gen you tap the large speaker. The difference is by grabbing the stem each time, you tend to loosen the bud fit in your ear. Not always, but the bud falls out a few times while running. The old tap to change never had that problem for me. I would not have changed that tap function. That said, the newer Pro version sticks in the ear, almost airtight if you want that. I do not like that Airtight fit. So that's why I'd stay with this version as the best trade off of comfort, use, and overall feel.
Who else is watching with the jlab earbuds
Me
me
Me
Me, and and they sound Amazing
I am I really really like these they are the best pair of earbuds even better sound then my 120$ Bose ae2 soundlink
Thanks, I was so confused about...mostly everything
You and me both, my friend.
I cant fit them in my ear any help?
Yes...and I still AM!
@@Mostafahammad05 put the smaller bud on and make sure you are putting them in correctly
@@cozmic8288 what’s correctly?
The support guide helped! Sound was cutting in and out. A simple reset fixed it! Thanks!
How do you fix the sound cutting??
@@rgizmo14 reset the buds
3:33 touch controls
You the real MVP
GOAT!
Goat
How did you know I came for this
Your a real hero
I have been using them almost 2 years however, i didn't know these features except volume up and down. Great earbuds.
Thanks a bunch! I was having trouble getting my Go Buds to reconnect and the 4 tap method worked like a charm!!!
I couldn't get these to pair until I watched your video. the 5 taps on each one in the case did the trick. thank you
I love these earphones. Such value for money and features you would expect at such a budget price.
I know right when I got these for 25 I expected buds to hold me over but they imo are better than the Powerbeats pro I have and those cost 10 times as much
I found these too quiet, but a sound booster app helps. I overboosted the sound initially but at a lower setting they're as loud as normal earphones.
Okay, I'm pleased with them.
They're the best design of the 3 pairs I've had so far, it actually seems someone's thought about the design and even things like the buttons, and the voice that tells you what's happening!
My old pair jarred me every time they told me my battery was low 😅
We’re can you buy the charger for the case ???
Your deaf yo
@@kaykaylit4712 the charger is attached to the case and you just plug that into a block/brick that goes into the wall
What sound boosting app did you use?
@@riot_skullz-yt9904 Pure Volume Booster, the app author is Polohalo 🙂
Great Buds, i am a pro musician so sound quality and ease of use are main qualities i look for in any headset...these are brilliant, and for the price a great deal. I use headsets that are easily 4 times the price and the Jlab are just as good.
My first Bluetooth earbuds. Always used wired earbuds. So far so good.
Do you know we’re can you buy the charger for the case ?
@@kaykaylit4712all you have to do is plug in the USB into just about any power bank you have like one of them you use to charge your phone
I want to change the EQ by tapping three times, but it’s not consistently sensing when I do so. It often only picks up on two of them and pauses/plays instead of what I want it to do. I think the touch sensitivity is a little low. Great product, but I really wish there were a way to change the EQ in an easier fashion. I would honestly prefer an app. Any support here would be great.
Also, on the box that the earbuds came in, it says “intergrated charging case.” I have JLAB Go Airs. The spelling error didn’t deter me, but it might some. I hope you integrate my criticism into future models/design improvements ;)
My right earbud (air executive) stopped working. Customer service was great and I have a new pair arriving in a few days
Update: earbuds arrived and work great 👍
Love to hear it!
@@JLabAudio I was quite disappointed when is quit working, but your customer service is phenomenal especially during these times
I'm having the same problem with my left ear bud. How can I access some customer service?
Tom Copeland check the video description, it has an email and/or link to contact them
@@JLabAudio You love to hear that the original product was faulty through no fault of the customer? Strange marketing.
I'm a huge fan of Jlab. I have a pair of the epic 2 wireless buds but I wanted to try the "true" wireless so I picked up a pair of these. They're much quieter than the epic 2 earbuds, that's a huge turnoff for me. Other than that they're great.
finally learned how to reset the Bluetooth after it stopped pairing. ty
I just got 2 pair of these and I love them. This was VERY helpful 😀
Where did you bought the charger for the case ???
Sometimes the earbuds randomly turn the volume on my computer up or down by huge amounts. I found someone mention this on reddit, and a replier said the same thing happened to them, but that they hadn't found a fix for it. Aside from that, I can't find any mention of this problem anywhere else. I know it's not the volume control on the center of the left and right earbuds, because it doesn't happen whenever I'm adjusting them, it just happens randomly. I've turned off the windows setting that allows applications to take control of audio devices, but it still happens. I don't see anything about this in the support guide either.
There was so many things I didn't know about these, thank you so much! They're really cool, I love them... but it looks like my right ear is bigger than the left one, cuz the right bud constantly falls
Try the different ear tips!
OMG I love you !!! I thought I was boutta get beat for forgetting device on my sisters phone 🤣🤣🤣TYSM !!
After a year of reliable performance, my Go Airs finally un-synced. The left earbud has no sound, but it toggles the eq and launches the assistant. Great earbuds for the price, and it lasted me a year. Any help is appreciated, 'cause the reset doesn't work.
just got mine tdy and read the book i basically got everything but im just extra checking its lowkey nice
For the price these are amazing compared to my AirPods
So glad to hear that, i really want an AirPods, but it's too pricey for me.......so i bought Jlab~ after burn in app sounds better~
I wasn’t extremely into looking at the controls until I was taking one out and it said “bass boost” and now I’m here
They're good but I like the sound better in the wired Bluetooth Jlabs. I use the Air an as my back up pair.
Same
Omg thank you so much my earphones wouldn’t connect at the same time only separately but this helped incredibly
How did you fix it? Mine are doing this too
^^
@@desinelson7243 the part where you press each of them 5 times that’s how I fixed mine
@@denisedelaney2671 ^
These are so cool I’m definitely getting these 😍. I love the way you guys design your earbuds and headphones, you guys are great!!
My earbuds were disconnected from each other and I was getting so frustrated im glad I looked up help I kept seeing that I had to tap them 5-8 times but I didn't know i had to do it while they were in the case.
I've been wanting these but I acquired the Jbuds air icon editions and im happy with them, a few months ago i tried the Jbuds air (Not icon) and They were awesome too.
Thanks Jlab for your good products
Best earbuds I’ve owned well worth the money they last me ages while working out and very easy to use and sound quality is great too works with Siri iPhone very good
Hello I just got this and I love it however how do I turn it off? It has finished charging still in the case and keeps saying " hello, battery full ready to pair" Please is there any way to turn it off when It is not in use? Will really appreciate it.
The earbuds will automatically turn off when returned to the case. If the case does not have a charge, then it's not able to turn them off. You can charge the case or manually turn off each earbud by disconnecting them from Bluetooth (and they will auto shut off in 3 minutes). :) -Haley
@@JLabAudio to turn off they can't be connected to your phone? I'll try that
@@sjfrank88 No, they can be connected to your phone. They will automatically turn off when placed in a case that has a charge.
I love these earbuds. It’s not that expensive either so I’m happy.
I just got myself a pair after wanting them for a while, only bad thing about them is they stick out in my ears lol
Urm that's the point
They are pretty small.. and getting the perfect fit is key
U probably have the wrong size. A bigger size could mean resistance
I watched this video just for the trouble shoot with pairing 😂 I didn’t think I was gonna get it but I got it at the end
Thank you so much for helping for the last instructions, thank you so much
I was just trying to figure out how to turn up the volume thank god this exist.
Got them had them for about a month now maybe a little longer my left earbud won't power on at all the charging case doesn't even light up when I put it in I really liked these but now they don't work
i have the same problem but with the right bud :(((
My right earbud also won't work.
I have the same problem.
Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help. 😊- Haley
Email support@jlabaudio.com or call 1-405-445-7219. Or use this link: jlab.audio/ContactJLab
Hours of Op: (PT)
Monday - Thurs 9-4:30
Friday 9-2
@@JLabAudio Why don't you just release a product that works for more than 2 weeks rather than put the burden on the customer?
The triple tap EQ change works when it wants to. I hate the touch controls on these earbuds so much.
These are definitely well worth the $30!
Haha. If you like quiet music more power to you
Thank you so much I was confused what type of charging block I should use you saved me
one of my jlab earbuds stopped working and i cant hear anything from it how do i fix it?
Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help. 😊- Haley
Email support@jlabaudio.com or call 1-405-445-7219.
Currently watching this video while connected to my JLab Go Air 😊
Thinking about getting these but seen a lot of people saying that the volume on them is too low, even when turned up.I just thought it was a matter of adjusting the volume on your music device as well...How do you find the volume on them?
@@arronstone177 Genuinely is low mate and when fully charged you'll be lucky to get 2 full hours out of them. The audio quality becomes affected the closer it comes to charging like if you played a video at half speed with the slow voices.
Only the right ear bud work ive been holding the left to connect but it wont
he said to have it in the case and tap them both five times quickly
This earbuds are top notch ! They are the best for a reasonable price !!! I truly recommend this product and I wish nothing but the best to this brand/company ! Nothing to envy beats by Dre that are $200 while you can get this jlabs for $29.00 and they are even cheaper online !!! Awesome product !!!! And the bass !! Yooooooooooooooo
First off. When I received these earbuds they didn't have any other tips in the box. Only the tips that were already on the buds. Also I have owned many other types of bud. And I found these to be the most complicated as far as tapping the buds to get different results. And they are super touch sensitive. On top of all this the sound quality isn't the best. I found Dr.Dre's Beats to be a lot richer and a beefer bass sound for about to same price. And they aren't as complicated.
Great video, 30 second fix. Thanks!
Ummm so I’ve been charging them for about 3 days and they won’t charge... I don’t know what to do.
Let’s have you reach out to our support team. They will be more than happy to help you. 😊- Haley
Email support@jlabaudio.com or call 1-405-445-7219. Or use this link: jlab.audio/ContactJLab
Hours of Op: (PT)
Monday - Thurs 9-4:30
Friday 9-2
They might be the wrong way round
Primera vez que compro esta marca de audífonos Bluetooth y son demasiado bueno, una shulada, lo recomiendo al 100% calidad de primera y muy buen sonido 😍
Don’t waste your money... I bought a pair the other day and it stopped charging. Tried everything and can’t get it to charge FYI....
Hi there! Let’s have you reach out to our support team. They will kindly and quickly find a solution for the problem. 😊 - Madison
Email support@jlabaudio.com or call 1-405-445-7219. Or use this link: jlab.audio/ContactJLab
Hours of Operation: (PT) Monday - Thursday 8:00 AM - 5:00 PM Friday 8:00 AM - 3:00 PM
I just bought me a pair off offer up for $15, they're actually pretty decent earbuds with a low hard hitting bass, the ones I bought obviously been used before me and work perfectly fine. Not sure why yours broke but dont knock jlab completely they're pretty quality.
@@JLabAudio It's lovely you have used the exact same auto response as your colleague Haley, even down to the exact placed same emoji. How lovely. What a great and interesting job you have.
I can get both to connect via Bluetooth, but only one will be active at a time (only one will play sound at a time) I have tried it on two different handsets. How do you get both to play music at the same time?
Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. 😊- Haley
Email support@jlabaudio.com or call 1-405-445-7219. Or use this link: jlab.audio/ContactJLab
Hours of Op: (PT)
Monday - Thurs 9-4:30
Friday 9-2
My right one wont turn on
Same here did you fix it yet?
B JACKSON i jus waited a few weeks, then it turned on by itself
my right one turn on and it can connected but juz don't have any voice🥺😭
Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help. 😊- Haley
Email support@jlabaudio.com or call 1-405-445-7219. Or use this link: jlab.audio/ContactJLab
Hours of Op: (PT)
Monday - Thurs 9-4:30
Friday 9-2
@@JLabAudio Cringy af Haley. Get a life.
Thanks for the vid, had to reboot them because the right one kept disconnecting. Hope it's not a battery issue.
I can only hear from 1 earbud I regret buying these
Did you connect both?
Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. 😊- Haley
Email support@jlabaudio.com or call 1-405-445-7219. Or use this link: jlab.audio/ContactJLab
Hours of Op: (PT)
Monday - Thurs 9-4:30
Friday 9-2
@@babyvegeta5144 yes they are both separate Bluetooth connection even when I connect to both I can only hear out of 1 ear vud
These are better than Samsung Galaxy buds, and that's really saying something, I've never heard my music so vibrant before
best budget earbuds... nth shorter than those pricy one... GoAir ❤
Took me 10 minutes to realize that they were connected to my tablet which was preventing me from connecting to my phone. 😆
Wish there was a way to turn the buttons off. Everytime I take out the left earbud I accidentally turn the sound down and then I struggle trying to turn it back up with the right bud and wind up skipping videos/songs.
This guide was helpful to setup my Jlab.
These do not turn off when inserted in the charging case kind of counter productive if I have to keep disconnecting them from my Bluetooth settings
How do you prevent someone else from connecting to the J Lab Go wireless earbuds?. I heard someone else's music playing on them when I disconnected my earbuds from my phone & put them back in the case, they started playing rap music.☹️
These aren't good earbuds
I was recommended these because there cheap, efficient, and durable *as he three them as hard as he can at the ground and showed me they worked perfectly fine. And this Video will help me when I get them in a bout a week.
These are great ear buds. I have 2 pair they are awesome. But will you make some more jlab omni headphones I had those 5 years ago and still havent fount any better
I've had these earbuds for 2 days. The first day was just trying to find the most secure fit. I found that the medium sized tips worked the best. Day 2 and I found that the earbuds cut in and out. I put the earbuds back in the case and I put it back and the cutting wasnt there anymore. I'm a little concerned. Any answers to fix this?
Update: I was listening to music and the left earbud just stopped playing. Putting back in the case and taking it out helped but that's another issue I found. I also found some echoing while watching youtube. It kind of sounded like the voice was glitching a little bit. It's only been the 3rd day with them and I'm starting to be underwhelmed
Update #2: Small issues starting to come in now. I put both buds in and it seemed like the right side was louder than the the left. I put the left bud back in the case and took it out and now it sounds more balanced. Starting to consider returning them
Same the noise when out then back then out my hasn't stopped I guess that what you get for buying 30 dallor headphones
Hi Ryan! Let’s have you reach out to our support team. They will kindly and quickly find a solution for the problem. 😊 - Payton
Email support@jlabaudio.com or call 1-405-445-7219. Or use this link: jlab.audio/ContactJLab
Hours of Operation: (PT) Monday - Thursday 8:00 AM - 5:00 PM Friday 8:00 AM - 3:00 PM
These earphones are phenomenal, but sometimes whenever I'm listening to my music, the pitch of the music changes and fluctuates and cuts sometimes.
My call volume is super fine but media volume is very low. Nothing is working. While playing media j accidentally turned on Google assistant and the media volume became so loud
Idk where the sensors to power on are i tried mltiple tactics they are not turning on
Thank you so muck for the tutorial
You're welcome :)
I had a pare of headphones thay work great but now I got JLab go air
I really like the JLab GO Air 👏
How to balance them? The left one is wicked less volume and right is LOUD.
Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. 😊- Haley
Email support@jlabaudio.com or call 1-405-445-7219. Or use this link: jlab.audio/ContactJLab
Hours of Op: (PT)
Monday - Thurs 9-4:30
Friday 9-2
Recibidos hoy, todo perfecto. Hora de probar y dejar los comentarios dentro de una o dos semanas de uso.
These headphones are great,thank you for the tips 😎
I really wish you could change the base boost and audio settings on your phone becauze the sensors are shit and just end up skipping songs when im trying to fix them
Is there supposed to be a buzzing sound when the earbuds are charging in the case? Just received mine today and noticed the noise
Thats definitely an unusual error. Let’s have you reach out to our support team. They will kindly and quickly find a solution for the problem. 😊 - Madison
Email support@jlabaudio.com or call 1-405-445-7219. Or use this link: jlab.audio/ContactJLab
Hours of Operation: (PT) Monday - Thursday 8:00 AM - 5:00 PM Friday 8:00 AM - 3:00 PM
I just got them mine had a buzzing sound but I accidentally put them in wrong so try to see if you put them in the case wrong cause mine doesn't do it anymore
@@JLabAudio Would you maybe, just maybe, be able to speak to your manager and by some miracle agree to possibly post some of the actual fucking solutions to the multitude of problems experienced by your customers? You know the same customers who are paying your wages so you can go and get drunk at the weekend and are just met with cringe inducing auto responses?
Does the adaptor come with everything?
First buds I can't figure out how to turn on without taking them out the case
I went in the rain with my e scooter to jb hi Fi to get one of these. The right one doesn't work and I mean it doesn't blink white or anything. Now I have to go all the way back to jb hi Fi even when preparing for uni.
These earbuds are serviceable, they lasted several months. However, they are unusable because the charging case' flexible cable has been damaged and frayed over time, and now no longer works. On top of that, the case and cable get very dirty because there is no lid. My biggest issue with the buds themselves is that there is a warning when the battery is low (about 15 minutes), and while you could blame me, I often ignore it then have them suddenly cut out without warning, and it can sometimes be a pain to reconnect them. Other earbuds of this type have a critical battery warning, and this one should have too, but does not. Also, there's a second option for the earbuds called hands-free. I don't know the point of it, but it sounds awful, make sure you aren't using it. There are also different settings for how you want the audio to sound. I prefer bass boost, because everything sounds the cleanest, not just the bass. I know I complained a lot, but they are worth 30 bucks, I just wanted to bring up the negatives I found.
Got these as a gift 1 month back and started using it only 2 weeks ago for music , maybe use it 2 hours per day, left ear bud has stopped working , I tried all the methods mentioned to try the left ear bud work , no luck; reconnecting , unpairing and repairing !! No luck !
HELP 🥺
This sound is epic I got mine yesterday
I'm about at my wit's end with these things.
I bought some Skullcandy earbuds (Dime XLT) from Walmart, but took them back, thinking there was something wrong with them. I then bought these. My TV doesn't have Bluetooth, so I bought an audio transmitter. I haven't had any problems at all with the airing on either set of earbuds. In one video, it says to plug the other end of the cord from the USB transmitter to an AUX socket...but in another video, the plug was placed in the headphone jack. Since I don't have Aux on my TV, I went with the headphone jack.
Putting it bluntly, they're doing NOTHING, no matter how many taps or hold-downs I give either side! I've followed the instructions over and over and can't get any sound in either earpiece (however, there's been a few occasions when I've heard an electronic BEEP from the right side).
I bought these for a reason and have used wired headphones up to now. I still have no idea how to establish a connection with my phone either.
If anybody can help me out, I'd appreciate it.
Hi there, these weren't designed to work with a bluetooth transmitter so that might be causing your issues. In your phone/device you can connect by putting GO Air in pairing mode and establishing a connection in your device settings.
@@JLabAudio I understand the pairing part, but not the last. Would you explain a bit more ( my association with technology isn't all that great) about the connection? Also, does the volume on the TV have to be turned up? And how do I go about watching tv with the sound not disturbing anyone? How do I pair them with an Android phone? (I think I might need to give you guys a call)
got any info of it works because one works while the other does nothing while they are both out
Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. 😊- Haley
Email support@jlabaudio.com or call 1-405-445-7219. Or use this link: jlab.audio/ContactJLab
Hours of Op: (PT)
Monday - Thurs 9-4:30
Friday 9-2
i just got the GO Air Navy blue lovin it.👍🇹🇼❤
VERY, VERY HELPFUL!! THANK YOU!!☺☺☺
Well I've got a problem my earbuds won't turn off when I put them in the case and even if I wait for them to turn off they won't charge. Any help?
It has to be plugged in with a charger head
This actually worked and helped me thank you
Thanks , I just got mine and this was very helpful
Great earbuds wearing them right now
I got a replacement left earbud and I can't get then to connect to each other. How do I do that?
Hi there, please try troubleshooting to pair both earbuds together.
1. Put the earbuds inside of their charging case
2. Unpair them from your Bluetooth device, and turn Bluetooth off
3. While in the case, tap each earbud sensor 7x quickly, one at a time
4. Choose which bud you want as your dominant, and remove that bud alone. After a few seconds, you should see blue/white flashing lights.
5. remove the remaining bud from the case, wait until you see a solid white light.
6. Turn Bluetooth on, and pair them to your device. If you have any questions or concerns, please do not hesitate to reach out. 😊- Haley
Email support@jlabaudio.com or call 1-405-445-7219. Or use this link: jlab.audio/ContactJLab
Hours of Op: (PT)
Monday - Thurs 8-5
Friday 8-3
@@JLabAudio thanks!! This worked for me
@@JLabAudio this does not work, I've spent over 2 hours just trying to get these damn things to pair together. No matter what I do both blink white and blue trying to pair seperately.
Thank you so much for this helpful video... well done!
I put my earbuds back in the case but when I checked they were still connected to my phone, is there a way to fix this?
I also had this issue
Madden Football League I solved it. I just charged them and when I started using them again they worked.
Hi there, these will only turn off if there is a battery left in the case. Please make sure the case has a charge. If this doesn't fix the issue please reach out to our customer support team. H
Email support@jlabaudio.com or call 1-405-445-7219. Or use this link: jlab.audio/ContactJLab
Hours of Op: (PT)
Monday - Thurs 9-4:30
Friday 9-2
Value for money indeed. I am kinda lost however on how do you swtich them off
They automatically turn off when placed back in the case!
I need help. I just got these earbuds as a gift today. I have went through all the guides for these. My left earbud wont turn on what so ever. I have even tried the "tap 7x to reconnect earbuds" but the left earbud only shows a blue LED when charging. When taken out it doesn't light up or turn on.
Hi Nena, sounds like they just need more time to charge. Try letting it charge for a good bit. If you still have the same issue contact us here: support@jlabaudio.com 1-405-445-7219Hours of Op: (PT)Monday - Thurs 9-4:30Friday 9-2
My earbuds won't pair together. The right one works and the left one doesn't. It can be used for volume control and it lights up but no sound. I've tried everything!
I know iam I got JLAB earbuds its great too
JLAB!!!!
My earbuds are not connecting to each other. Thet both try to connect independently and are unable to turn up the volume please help!!
Hi there! Let’s have you reach out to our support team. They will kindly and quickly find a solution for the problem. 😊 - Payton
Email support@jlabaudio.com or call 1-405-445-7219. Or use this link: jlab.audio/ContactJLab
Hours of Operation: (PT) Monday - Thursday 8:00 AM - 5:00 PM Friday 8:00 AM - 3:00 PM
same here ... right one works and left is off by itself... need help
@@JLabAudio need help syncing goair earbuds to each other
@@andymorningstar4980 do the thing at the end of the video
Hey is it possible to use the box from my phone charger to charge the case? I have an Android charger by the way (idk if that makes a difference)
This should work. You can use any 5V1A charging adapter to plug the headphones case into.
I bought the Jlab Go Air True Wireless today and I've been charging them since 7.30 this evening and it's still charging. I don't get it. Will it ever fully charge and go green?
Can anyone tell me how to restrict background noise please
I’ve never been able to get the left earbud to work. Accidentally threw away the insert from the package and been stuck with them. Still, months later, the left earbud doesn’t work regardless of what I do. I’d have returned them long ago if I could have.
I love mine. Best bargain for real