Conflict Resolution Skills Course

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  • เผยแพร่เมื่อ 7 พ.ย. 2024

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  • @farxaancawil926
    @farxaancawil926 2 ปีที่แล้ว

    CONFLICT RESOLUTION SKILLS (part 1)
    NATURE OF A CONFLICT
    - The word" conflict" comes from the latin word" conflictus" which means collision or clash.
    - def: conflict is a struggle between opponents over values and claims, power and resources.
    DEFINING CONFLICTS
    - defining conflict also depends on the nature of conflict as something that takes place in society and between people
    For example, conflict is commonly understood as:
    . A form of opposition between parties.
    . An abs3nce of agreemant between parties.
    . A way to solve social contradictions
    . A natural process in human social interact.
    .
    - conflict takes place whenever incompatible activites occur.one party is interfering , disrupting , obstructing, or in some other way making another party's action less effective.
    - conflict is an interaction between actors (individuals, groups, organizatios etc).
    - where at least one actor senses incompatibilities between their thinking, imagination, perception, and/or feeling, and those of the others.
    TYPES OF CONFLICT
    - the caterorization of conflicts into types can help us to understand the nature of conflict we are dealing with better.
    - the conflict types are:-
    1. Intrapersonal
    2. Interpersonal
    3. Intragroup
    4. Intergroup
    5. And international/global