Conflict resolution skills Part 2 ( Somali )

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  • เผยแพร่เมื่อ 7 พ.ย. 2024

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  • @farxaancawil926
    @farxaancawil926 2 ปีที่แล้ว +1

    CONFLICT RESOLUTION SKILLS (part 1)
    NATURE OF A CONFLICT
    - The word" conflict" comes from the latin word" conflictus" which means collision or clash.
    - def: conflict is a struggle between opponents over values and claims, power and resources.
    DEFINING CONFLICTS
    - defining conflict also depends on the nature of conflict as something that takes place in society and between people
    For example, conflict is commonly understood as:
    . A form of opposition between parties.
    . An abs3nce of agreemant between parties.
    . A way to solve social contradictions
    . A natural process in human social interact.
    .
    - conflict takes place whenever incompatible activites occur.one party is interfering , disrupting , obstructing, or in some other way making another party's action less effective.
    - conflict is an interaction between actors (individuals, groups, organizatios etc).
    - where at least one actor senses incompatibilities between their thinking, imagination, perception, and/or feeling, and those of the others.
    TYPES OF CONFLICT
    - the caterorization of conflicts into types can help us to understand the nature of conflict we are dealing with better.
    - the conflict types are:-
    1. Intrapersonal conflicts
    2. Interpersonal conflicts
    3. Intragroup
    4. Intergroup
    5. And international/global
    1): INTRAPERSONAL CONFLICTS
    - Intrapersonal conflicts: these are conflicts which occur with in individual as a result of frustration they feel with themselves over their personal goals, targets, plans or accomplishments, or as a result of completing values and questions of consciences.
    - intrapersonal conflict can be seen as a person's inability to make a decision(motivational), as an inner fight between good and evil(moral), or as the gap between reality and ambition(unrealistic desire or unbalanced self-appraisal).
    2): INTERPERSONAL CONFLICTS
    - interpersonal conflicts: these are conflicts that take place between two individuals, which reoccur on a regular basis during their relationship.
    . Eg: conflicts between couples in relationships, between superiors and subordinates in a work context, between students and teachers.
    - interpersonal conflicts has been descriped as a situation in which one or both persons in a relationship are experincing difficutly in working or living with each other.
    3): INTRAGROUP CONFLICTS
    - conflicts of this kind are usually associated with
    1. Hate
    2. Betrayal
    3. Distrust
    4. Anger
    5. Unequal sharing of power.
    - it is a type of conflict that happens among individuals with in a team.
    - incompatibilities and misunderstandings among these individuals lead to an intragroup conflict.
    -eg: team members have different personalities which may lead to tension or differences in views and ideas.
    4): INTERGROUP CONFLICTS
    - intergroup conflicts: takes place when a misunderstanding arises among different teams with in an organization.
    Eg: sales department of an organization can come in conflict with the customer support department.
    5): INTERNALTIONAL/GLOBAL CONFLICTS
    - these include conflicts between nation states, global and regional competition over natural resources.
    - conflict in international/global involves
    1. Political issues
    2. Armed interventions involved loss of life
    3. Ethnic or religious conflicts
    4. Wars for self- determination and or the creation of new nation states.
    5. Violence
    6. Terrorism.
    IMPACTS OF CONFLICT ON THE PEOPLE.
    -the various types of conflict dscussed affect different kinds of people in very different ways.
    CAUSES OF CONFLICT
    - It may be useful to identfy three general categories ;
    Communication, organizational and personal

  • @cumarshafec6547
    @cumarshafec6547 2 ปีที่แล้ว +1

    m.a