I had 3 of theses installed in my home a few years ago and I love them. Each unit has its own remote control which allows you can control the temperature in each room seperately. I have one in my living room and 1 each in my upstairs bedrooms. When the bedrooms aren't being used I close them off and only cool the rooms I'm using at the time. They are quiet and you can control the air flow with the louvers. I highly recommend these units and would buy them again if needed.
Wonderful video. Living in New England, and with temps dropping to sub zero, is there a hyper heat or similar upgrade for these types of casette heat pumps? I see they are rated for -13 degrees, but wondering if anything is available to make sure these will continue to run in a cold snap lower than -13, like some other types of systems.
Yes, this ceiling cassette comes with a hyper heat outdoor unit. Please see this product page to find more information about it: gotductless.com/products/mitsubishi-kp-9-000-btu-18-9-seer-hyper-heat-one-way-ceiling-cassette-heat-pump-system?_pos=4&_sid=7c88086cd&_ss=r
Did a little reading in the manual and spoke with a couple more experienced techs- how involved is cleaning the blower wheel since, to my understanding, its resting in the "V" space above the evaporator coil
It depends on 2 things. 1) Is 15k BTU for cooling or heating? If it is your cooling requirement, then I would go with 18k. If it your heating requirement, 12k isn't a bad option. 2) What outdoor unit are you connecting it to? If you plan on only installing 1 cassette, the 12k will actually output up to 18k in heat. If you go with multiple cassettes you may get less than 18k from it. Give us a call if you still have questions.
@@gotductlessusa yeah i ended up getting a Minisplit Wallmount full kit from amazon for $750. comes with everything needed to install. but thank you for the reply!
I have a question. I had 5 units installed a few weeks ago and the unit in our bedroom is making some loud popping/cracking noises all night. We have to turn it off to sleep. We've been told that the unit experiences expansion and contraction and that is why it makes these loud noises. Apparently, Mitsubishi is aware of this and that there's nothing that can be done. Has anyone else had this problem?
Experiencing the same popping/cracking noises issues. Especially during winter, not so much during summertime. Like you mentioned, heard it's "normal" expansion/contraction noise.
As far as what we know there is going to be expansion and contractions. Sometimes this is due to refrigerant distribution based on which indoor units are on vs, off. However, there is natural expansion and contraction that might result in noises due to copper rubbing up against the plastic casing. We have heard that noise levels can be lowered if you apply lubricant on the copper coil where it is close to rubbing against any plastic. This has helped other customers that have experienced this issue.
I have 5 of these units installed. 4-9KS/1-18K. 4 installed about 5 years ago, I added a 9K unit. I have never had a noises of any kind from the units. My 18 did develop a leak which turned out to be a drain reservoir most likely cracked during the install. My installer sent a crew, they diagnosed the problem, ordered me a new unit, installed it no expense to me. Took about a week to do because they had to order an 18K unit, or it would’ve been done the first day. Noises of any kind are not normal, I’d insist the installer change out the unit especially if the noise wakes you. I also not use my system for cooling, I only used the heat the first week of the first winter I had it.
Mine does the same thing in heating mode. Driving me insane. Installer just said there is nothing he can do. I’ve tried tinkering around with it but to no avail. I can’t tell if it is coming directly from the heat exchanger or the plastic right above it. I’m looking for a disassembly video so I can pinpoint it.
Hey im having these installed in my new build house amd im wondering if i have to have seperate thermostats and if so am i able to have wired thermostats and not wireless
Hello! Yes, you can! You can use the PAR-40 if you want to use kumo cloud for wifi. If you don't want wifi then you can use the PAC-SDW01RC-1 (newest and cheapest Mitsubishi controller). It sucks that PAC-SDW01RC-1 isn't compatible with wifi but it is what it is. Here are the links for the products on our site if you want to do some more research: gotductless.com/products/mitsubishi-simple-ductless-wired-remote-controller-pac-sdw01rc-1?_pos=1&_psq=pac-SD&_ss=e&_v=1.0 gotductless.com/products/par-40maau-mitsubishi-wired-digital-thermostat?_pos=1&_psq=PAR-&_ss=e&_v=1.0 You can also use Nest or Ecobee if you use the PAC-US445 thermostat adapter. Hope this helps. Call us if you have questions 866-399-0206.
Can you link a video on how to clean them and do a thorough maintenance cleaning? I have 4 of these and I clean the filters every month but I think they need a better cleaning. I am struggling to find the bib that you'd use to collect the water/cleaning solution. Would love some guidance.
@@gotductlessusa another question. I have 1 unit that makes a loud noise much of the time but only when it’s in the cooling mode. When it’s in heat mode in the winter it doesn’t make the noise. We had a service call for it last year and they cleaned it but just said that’s how it would be?!? Seems odd to me. It’s in our kitchen (we have an open concept so we have 2 in the main living area on opposite sides of the home. Both are controlled by the same thermostat.). Anyway, have you ever experienced an issue like that and how is it resolved? Any Mitsubishi services in KAnsas city area you know of. Our installers 5 years ago sold to another company and they had a good technician but he’s no longer with the company. That’s who we’ve been using but I’m wondering if there might be others that know more or have more experience?
It is always recommended to get a thorough cleaning at least bi-annually to keep the coil and parts clean from buildup. This will ensure that your unit will serve you for a longer period of time.
@@tbc_2024I believe you are confusing joists with vertical wall studs. It looks as though this unit can only be installed horizontally and cannot be rotated to any other angle such as parallel with wall studs.
No they're asking if can be mounted to a wall and not the ceiling. Which would make it mounted sideways. And probably leak. But they should make the wall units look this way. @gotductlessusa
No, it would not vibrate the floor above. The ceiling cassette itself is very insulated with decibel levels ranging between 27-37. You can install vibration pads between the washers when you suspend the unit from the floor joists if you are worried about any traveled vibration.
Great video, mate. Can you speak more on drain system and why it through back himdity. I have 5 units, cant run more than one at the time bcs it smell like old wet sucks. It has to install to pitch more torts pump oterwise you going to get smell, but not guaranteed. If unit exposed in the attic it will pull dust and smell from attic so this units so much "fun"!
It is best to drain these systems to the exterior whenever possible. If it drains to a sump pump or some other waste line then there is a chance that those smells will be smelt when running the unit.
@@gotductlessusa it not connected to any lines and goes ouside with it's own pipe. Why would you to begin with, there is no check valve on discharge pipe? Unfortunately it doesn't change the fact they start to smell if I turn more than one into cool mode.
I had 3 of theses installed in my home a few years ago and I love them. Each unit has its own remote control which allows you can control the temperature in each room seperately. I have one in my living room and 1 each in my upstairs bedrooms. When the bedrooms aren't being used I close them off and only cool the rooms I'm using at the time. They are quiet and you can control the air flow with the louvers. I highly recommend these units and would buy them again if needed.
Thanks for this! Yes, the KP 1 way ceiling cassette does come with a remote controller. We're glad you are enjoying them.
Great review! Would love to see an install video as well!
Coming soon!
@@gotductlessusa i feel like this video is useless without showing how to mount it.
Yes, would like you to make a video on installation of the ceiling cassette system !
Coming soon!
Very good review, thanks
Thanks for watching!
Wonderful video. Living in New England, and with temps dropping to sub zero, is there a hyper heat or similar upgrade for these types of casette heat pumps? I see they are rated for -13 degrees, but wondering if anything is available to make sure these will continue to run in a cold snap lower than -13, like some other types of systems.
Yes, this ceiling cassette comes with a hyper heat outdoor unit. Please see this product page to find more information about it: gotductless.com/products/mitsubishi-kp-9-000-btu-18-9-seer-hyper-heat-one-way-ceiling-cassette-heat-pump-system?_pos=4&_sid=7c88086cd&_ss=r
How do i setup mitsubishi cassette mlz to turn off once it reaches the temperature i put on the thermostat ?
Did a little reading in the manual and spoke with a couple more experienced techs- how involved is cleaning the blower wheel since, to my understanding, its resting in the "V" space above the evaporator coil
Great video mate 👍
Thanks 👍
For a 15K BTU requirement, which unit is more appropriate, the 12K or the 18K? Thanks.
It depends on 2 things. 1) Is 15k BTU for cooling or heating? If it is your cooling requirement, then I would go with 18k. If it your heating requirement, 12k isn't a bad option. 2) What outdoor unit are you connecting it to? If you plan on only installing 1 cassette, the 12k will actually output up to 18k in heat. If you go with multiple cassettes you may get less than 18k from it. Give us a call if you still have questions.
question:: can it be used as a sudo-ceiling fan?
like without running the AC pump system in winter to just move air around the room.
You technically could just use it as a fan. That's an expensive fan though.
@@gotductlessusa yeah i ended up getting a Minisplit Wallmount full kit from amazon for $750. comes with everything needed to install.
but thank you for the reply!
I have a question. I had 5 units installed a few weeks ago and the unit in our bedroom is making some loud popping/cracking noises all night. We have to turn it off to sleep. We've been told that the unit experiences expansion and contraction and that is why it makes these loud noises. Apparently, Mitsubishi is aware of this and that there's nothing that can be done. Has anyone else had this problem?
Experiencing the same popping/cracking noises issues. Especially during winter, not so much during summertime. Like you mentioned, heard it's "normal" expansion/contraction noise.
As far as what we know there is going to be expansion and contractions. Sometimes this is due to refrigerant distribution based on which indoor units are on vs, off. However, there is natural expansion and contraction that might result in noises due to copper rubbing up against the plastic casing. We have heard that noise levels can be lowered if you apply lubricant on the copper coil where it is close to rubbing against any plastic. This has helped other customers that have experienced this issue.
I have 5 of these units installed. 4-9KS/1-18K. 4 installed about 5 years ago, I added a 9K unit. I have never had a noises of any kind from the units. My 18 did develop a leak which turned out to be a drain reservoir most likely cracked during the install. My installer sent a crew, they diagnosed the problem, ordered me a new unit, installed it no expense to me. Took about a week to do because they had to order an 18K unit, or it would’ve been done the first day. Noises of any kind are not normal, I’d insist the installer change out the unit especially if the noise wakes you. I also not use my system for cooling, I only used the heat the first week of the first winter I had it.
Mine does the same thing in heating mode. Driving me insane. Installer just said there is nothing he can do. I’ve tried tinkering around with it but to no avail. I can’t tell if it is coming directly from the heat exchanger or the plastic right above it. I’m looking for a disassembly video so I can pinpoint it.
Hey im having these installed in my new build house amd im wondering if i have to have seperate thermostats and if so am i able to have wired thermostats and not wireless
Hello! Yes, you can! You can use the PAR-40 if you want to use kumo cloud for wifi. If you don't want wifi then you can use the PAC-SDW01RC-1 (newest and cheapest Mitsubishi controller). It sucks that PAC-SDW01RC-1 isn't compatible with wifi but it is what it is. Here are the links for the products on our site if you want to do some more research:
gotductless.com/products/mitsubishi-simple-ductless-wired-remote-controller-pac-sdw01rc-1?_pos=1&_psq=pac-SD&_ss=e&_v=1.0
gotductless.com/products/par-40maau-mitsubishi-wired-digital-thermostat?_pos=1&_psq=PAR-&_ss=e&_v=1.0
You can also use Nest or Ecobee if you use the PAC-US445 thermostat adapter. Hope this helps. Call us if you have questions 866-399-0206.
Can you link a video on how to clean them and do a thorough maintenance cleaning? I have 4 of these and I clean the filters every month but I think they need a better cleaning. I am struggling to find the bib that you'd use to collect the water/cleaning solution. Would love some guidance.
That is a great question. We will definitely do a video going through the maintenance of a cassette. I think that would be valuable.
@@gotductlessusa another question. I have 1 unit that makes a loud noise much of the time but only when it’s in the cooling mode. When it’s in heat mode in the winter it doesn’t make the noise. We had a service call for it last year and they cleaned it but just said that’s how it would be?!? Seems odd to me. It’s in our kitchen (we have an open concept so we have 2 in the main living area on opposite sides of the home. Both are controlled by the same thermostat.). Anyway, have you ever experienced an issue like that and how is it resolved? Any Mitsubishi services in KAnsas city area you know of. Our installers 5 years ago sold to another company and they had a good technician but he’s no longer with the company. That’s who we’ve been using but I’m wondering if there might be others that know more or have more experience?
Besides cleaning out the filters you show, do these need any regular maintenance?
It is always recommended to get a thorough cleaning at least bi-annually to keep the coil and parts clean from buildup. This will ensure that your unit will serve you for a longer period of time.
What size is the 1 in video?
43-3/8" x 14-3/16" x 7-5/16"
@gotductlessusa no what btu is it? Thanks
Does this unit need to be mounted level or can it be installed on a sloped vaulted ceiling?
This unit needs to be installed on a leveled ceiling for condensate purposes. Good question!
@@gotductlessusa Can I mount it in wall vertically between joists with the condensate drain at the bottom?
@@tbc_2024I believe you are confusing joists with vertical wall studs. It looks as though this unit can only be installed horizontally and cannot be rotated to any other angle such as parallel with wall studs.
can it be mounted as a wall unit between 2 joists?
A ceiling cassette can go between 2 joists.
No they're asking if can be mounted to a wall and not the ceiling. Which would make it mounted sideways.
And probably leak.
But they should make the wall units look this way.
@gotductlessusa
Can it be installed in the wall vertically?
It cannot be installed vertically on the wall for condensation purposes.
Will this vibrate the floor above? I want to put this in a basement.
No, it would not vibrate the floor above. The ceiling cassette itself is very insulated with decibel levels ranging between 27-37. You can install vibration pads between the washers when you suspend the unit from the floor joists if you are worried about any traveled vibration.
Can this be installed in a condo?
Yes it can be!
Great video, mate. Can you speak more on drain system and why it through back himdity. I have 5 units, cant run more than one at the time bcs it smell like old wet sucks. It has to install to pitch more torts pump oterwise you going to get smell, but not guaranteed. If unit exposed in the attic it will pull dust and smell from attic so this units so much "fun"!
It is best to drain these systems to the exterior whenever possible. If it drains to a sump pump or some other waste line then there is a chance that those smells will be smelt when running the unit.
@@gotductlessusa it not connected to any lines and goes ouside with it's own pipe. Why would you to begin with, there is no check valve on discharge pipe? Unfortunately it doesn't change the fact they start to smell if I turn more than one into cool mode.
Mr cool doesn't manufacture anything. it is rebranded Gree.
You are correct. It is private labeled equipment
Can this unit be installed on a sloped ceiling or does it need to be level?
This unit needs to be installed on a leveled ceiling for condensate purposes. Good question!