HOW TO ACTIVATE A USED PELOTON BIKE
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- เผยแพร่เมื่อ 21 ต.ค. 2024
- We bought a used Peloton Bike, this is a video that will take you through
the experience of what its like dealing with customer service.
p.s. Peloton customer service was great!
#peloton #pelotonbike #usedpelotonbike #howto
Peloton gave me a referral code to share towards $100 off apparel or accessories. Use it to score some gear, referral code is: HU88GY
Didn’t work
You dont have to call customer service. First downloasd the app on your phone and create a account. When you get the bike scan the QR code on the screen for activation. Thats all I did.
Thank you so much for this video! I was getting anxious and frustrated, but after finding your video, Peloton was still open at 10 ET and I was able to get activated and set up in no time!
I am going to set up the peloton for my wife. you were very helpful. i will update once i set everything up. but you have made it painless. will start to check for serial #'s. thanks again.😄👌
Thank you for the kind words. hope you and your wife enjoy the Bike.
Just got a second hand bike and started trying to set it up today this video was super helpful... Unfortunately the customer service team was closed by the time I tried to set up an account (Spent the morning getting shoes and cleats etc) Fingers crossed I can get it all running tomorrow!
Thanks for the comment, glad the video helped you
This was extremely helpful! Thank you. I plan to call them tomorrow. Fingers crossed.
how did it go? are you all set up
@@danny_Aliebee All set up and appreciated your video.
Let me pile on: Thanks for posting.
Bought a barely used "post-pandemic special" Peloton on the cheap after watching your video.
Thanks for the great video I just got a peloton + bike I’m doing this tomorrow thank you again.
Did it work? I see on their website it said they will not activate a used bike+
I am picking up a 2nd hand bike this weekend. This was very informative. Thanks
hope everything went well with the activation.
I believe the customer service is from another country, I believe if you said "Used Bike" instead of "Second hand" they would have know how to get where you needed to get.
It’s amazing how many companies customer services are overseas!!
I called TXU energy and the CS was in Central America
Thank you so much ! I’ve had mine for 3 weeks could not get an answer. Wish me luck🤞
I have just purchased. Second hand peloton bike your video was very very helpful
glad it helped. how do you like the Peloton? we love ours
This video was so so informational and helpful! Thank you!
Glad it was helpful!
Great info on where important numbers were on the bike
Thanks for the video! I just got off the phone with them and the whole thing was less than 20 minutes! Thanks for leading the way!
awesome to hear, enjoy your Peloton... we love ours!
Aloha Your Gym setup is awesome bruddah
Appreciate it!
Did you need any specific information from the previous owner or did you only need the serial numbers? I am hoping to pick one up this weekend and want to be sure I dont run in to any issues when I go to set up my membership.
Thank you for posting this video! Qq: if I already have the Peloton App membership, can I activate a used bike with my email address?
Can you use the bike after you cancel your subscription? Does the class live trainers really make a difference?
@@23molene the bike operates as normal without a subscription. The classes are what make peloton worth it
This was super helpful! Thank you!
Great to hear this video helped you 👍🏽
Very helpful, thank you!!
You're welcome!
Came across your vid today. Great info for someone who is interested in a used Peloton Bike. What year bike is yours? I was looking at a 2016 but not sure if it is a 1st or 2nd Gen. Afraid if it is a 1st Gen screen the updates are now obsolete.
thanks for watching the video and leaving a comment, I don't know what year or gen the bike is. it has downloaded a few updates since I've owned it and there have been no problems.
Dan great video....I'm about to buy one second hand this weekend and this helped immensely.
I’m glad you found the video helpful 👍🏽 hope everything goes well when you buy the bike. Thanks again 🙏
Do you have a referral code. Wifey decided she wanted a new bike instead of buying a used one. I hear I could get 100 off and you could get 100 to spend on accessories. Let me know ok.
@@GloveBoxGaming I was not provided a referral code, sorry.
Thank you for this!
The only and best video to understand the process. Thank you!!
thanks for the kind words!!
I just purchased a used Peloton from my boss and this video helped, my experience with customer service was great they transferred me right away to the membership line and they just asked for my name and email and street address and I was set never asked for a serial number for bike or anything, I did set up a profile on the app and she just asked for the email so not sure if that helped.
What if they don’t come with a screen. How do you get the screen.
there is a bike I'm bidding on on a estate sale website. it's say model 001. am I going to get update software if I buy a 1st generation bike? I'm worried
If you bought a used Peloton Plus, you can turn the screen on and it will show the serial number at the bottom of the screen.
Did it still have any kind of insurance coverage/ warranty?
Thanks Daniel and Alie!
i see you have two bikes. do you have two separate accounts?
How much did you pay for it used? I’m seeing prices between $600-$700 for Gen 3 model ? Just curious cause I don’t want to get scammed lol
I wouldn’t trust the 600-700$ ones. Those are typically scams. I would say if it’s below 1000 be very very cautious. I just bought one in CA for 1000, but thank god I knew the person through a mutual friend.
Valerie you are correct
I bought a almost new peloton for $450, 3rd Generation
Why do u keep referring to the bile as second hand??? Those people don’t understand that jargon.
LOL.. looking back your right I should have been referring to it as "used".
Thanks bro!
My experience of buying a used Peloton and setting it up was much simpler than this (I live in the UK). Turn it on; connect to Wi-Fi; follow on screen instructions with your smartphone and payment method. Five minutes max.
Hi,
Just like that? I've just bought a second hand peloton. So you don't need owner's details or the serial number? Just reset the bike and scan de screen code and follow instructions?
Cheers
What year is your preowned bike ?
Sorry I don’t know what year our bike is. I tried looking if it noted production year anywhere and could not find it.
How do they not know where the serial number is located?! Little ridiculous. Also ridiculous to take this long but thanks for sharing!
thanks for watching and leaving a comment. seems there is a little disconnect with the customer service and them having the knowledge of the bike. they have been great in problem solving and we love our bike.
Do I need to activate the bike if I don't play to join the paid membership?
great question, no you don't need to activate the bike for you to be able to ride it. but if you don't activate a subscription then its just another bike. i would look into buying a Echelon if you don't want to purchase the subscription.
Its like the first time this ever happened.
How much was monthly use cost
i believe the subscription is $36 a month. check there website to make sure
now $44
And this is why I sold my Peloton because of the Customer Service
You should just ask for an activation code.
I think the word second hand versus used threw them off lol
Did you pay 40$ sub?
@@nellyts4664 yes we pay the monthly subscription
I cannot believe how unprofessional customer service is!
Customer service sucks!😢
You are quite patient, Daniel. This was so informative and you covered everything, most important are the serial #s. I have been unable to get through to Peloton due their hours of operation. I am hoping they respond to my email.
I've learned through trial and error that you need to be patient and understanding for customer service agents to help you.