Dearest Fiido, please tell your factory people to melt the ends of the straps that hold the seat cushion to the frame. Two of my straps frayed almost instantly after installing, and I had to re-sew one the straps holding the buckles. It's pretty easy to melt the ends... I just used a lighter. QC guys could've done a better job too I guess 😅
Just received mine after ordering in June and receiving in August... 6 months after paying im receiving the part required to transport my children. Sadly the welding is an absolute joke, pointing in all directions! Has anyone else had quality control problems with the frame?
Our products are tested to extremes in our own laboratories to ensure performance. If you have a quality problem with your product frame, please email us at Support@fiido.com and we will assist you in troubleshooting, overhauling, and replacing the problem.❤🚲
The storage bag has no protection against rain and it rains inside the bag, not good for shopping/groceries. A bike bag that hangs on both sides is very convenient.
STOP - Read me - Important Tips 1. This wasn’t quite as simple as the video makes out. 2. If you have particularly large hands. Stop and find a feeble person…unless you want to remove all of the sides panels. 3. Socket recommendation in the video - forget this..I had to use needle nose pliers, as there isn’t enough clearance between the mudguard and the panels to get on it. You will need - The small Allen key set, the 3 in one larger Allen key - these shipped with the bike - PLUS some needle nose pliers and some small black tyre wraps (x8). What I did - make frame then… - Remove the Velcro strap from the panels nearest to each bolt. This will give you just enough clearance to get your hand in without remove the side panels fully. - Using needle nose pliers hold each bolt and loosen the four bolts with the 3-in-1 Allen key. - remove wooden panel and do yourself a future favour and put the screws and bolts in a bag and masking tape them to the wooden panel for refitting when the kids don’t fit in this anymore. - Place the metal frame on and insert all screws and attach locking nuts so they are finger tight. - Use the needle nose pliers with a firm grip, tighten each bolt - I found it easier to “stand over” each bolt and work my way around the bike. - replace Velcro straps for the panel. - Fit seat as per video…however as another user pointed out, the QC of the straps is a bit rubbish - it’s like they haven’t stitched the loop tight enough…so I daisy chained two small tyre wraps (zip ties) and threaded these round the fabric loop to hold the seat firm. I think perhaps if you’re a bike tinkerer, then this is all standard stuff but if your not (like me) the video makes it out to be a piece of cake - it’s not. It’s quite fiddly.
Dearest Fiido, please tell your factory people to melt the ends of the straps that hold the seat cushion to the frame. Two of my straps frayed almost instantly after installing, and I had to re-sew one the straps holding the buckles.
It's pretty easy to melt the ends... I just used a lighter. QC guys could've done a better job too I guess 😅
Thanks pal, I’m going to do this before I do anything else when fitting this today.
Where can I buy the storage bag? Can't find on your website
It came with my monkey bars. I guess the kit includes the bag, the monkey bars, and the seat cushion.
Just received mine after ordering in June and receiving in August... 6 months after paying im receiving the part required to transport my children. Sadly the welding is an absolute joke, pointing in all directions! Has anyone else had quality control problems with the frame?
Our products are tested to extremes in our own laboratories to ensure performance. If you have a quality problem with your product frame, please email us at Support@fiido.com and we will assist you in troubleshooting, overhauling, and replacing the problem.❤🚲
The storage bag has no protection against rain and it rains inside the bag, not good for shopping/groceries. A bike bag that hangs on both sides is very convenient.
STOP - Read me - Important Tips
1. This wasn’t quite as simple as the video makes out.
2. If you have particularly large hands. Stop and find a feeble person…unless you want to remove all of the sides panels.
3. Socket recommendation in the video - forget this..I had to use needle nose pliers, as there isn’t enough clearance between the mudguard and the panels to get on it.
You will need
- The small Allen key set, the 3 in one larger Allen key - these shipped with the bike - PLUS some needle nose pliers and some small black tyre wraps (x8).
What I did
- make frame then…
- Remove the Velcro strap from the panels nearest to each bolt. This will give you just enough clearance to get your hand in without remove the side panels fully.
- Using needle nose pliers hold each bolt and loosen the four bolts with the 3-in-1 Allen key.
- remove wooden panel and do yourself a future favour and put the screws and bolts in a bag and masking tape them to the wooden panel for refitting when the kids don’t fit in this anymore.
- Place the metal frame on and insert all screws and attach locking nuts so they are finger tight.
- Use the needle nose pliers with a firm grip, tighten each bolt - I found it easier to “stand over” each bolt and work my way around the bike.
- replace Velcro straps for the panel.
- Fit seat as per video…however as another user pointed out, the QC of the straps is a bit rubbish - it’s like they haven’t stitched the loop tight enough…so I daisy chained two small tyre wraps (zip ties) and threaded these round the fabric loop to hold the seat firm.
I think perhaps if you’re a bike tinkerer, then this is all standard stuff but if your not (like me) the video makes it out to be a piece of cake - it’s not. It’s quite fiddly.
Isn't the wooden board missing in this installation? without it, I'm afraid that the saddle is not well placed 🤔
The seat cushion has a rigid base. Not sure if this answers your question tho