I just got a poly Savi 7420 office and it worked great out of the box! I was later told by tech to update to v1.4 and now it doesn’t work?! Can I roll back headset software to original out of box?? Just got this 2/days ago and it’s useless… there’s no information on the poly Savi 7420 🤦♂️
Hi 👋 thanks for your message. Sorry to hear about your experience. I also received a Savi 7420 for an out of box experience🤗 but didn't have the time yet.. I haven't heard of any issues with software upgrade but otherwise I would recommend to replace under warranty... I'll do unboxing and upgrade also soon.. keep in touch.. JZ☕️🔧
Hi thanks for your comments. The E70 audio service and camera control app with release notes all in Poly Lens.. let me know if you miss anything? hope that helps ☕️🔧
You are the best Jan
Hi Jan Great video, do you know if it's possible to push group updates from PolyLens to Team voice devices (CCX..)?
I just got a poly Savi 7420 office and it worked great out of the box! I was later told by tech to update to v1.4 and now it doesn’t work?! Can I roll back headset software to original out of box?? Just got this 2/days ago and it’s useless… there’s no information on the poly Savi 7420 🤦♂️
Hi 👋 thanks for your message. Sorry to hear about your experience. I also received a Savi 7420 for an out of box experience🤗 but didn't have the time yet.. I haven't heard of any issues with software upgrade but otherwise I would recommend to replace under warranty... I'll do unboxing and upgrade also soon.. keep in touch.. JZ☕️🔧
Any idea where they moved the Poly Camera Control app for MTRoW?
Hi thanks for your comments. The E70 audio service and camera control app with release notes all in Poly Lens.. let me know if you miss anything? hope that helps ☕️🔧
Either way, it's worse than it was.