Blocked Photo Optic Sensors - 12726violaterracechinohills.

See how to override the safety sensors by holding down the wall station button on a screw drive Genie Excellerator garage door opener that would not originally close.
The problem was simply the box in the way so the solution was simpler than most. I would suggest checking the photo eyes as the first step when your door won’t close.
The number one safety sensor issue is misalignment and the second to that is blockage. So you can handle the second without much effort. Just make sure there are no cobwebs on the lenses and no belongings between the eyes to prohibit their function, and we’re good.
Hey, call us if you are still having issues, this is something we try to help you with without a service visit when at all possible.
Wishing you many, opens and closes ;)