Closing an entire branch in my city and forcing me to drive 45 minutes to the closest branch is NOT being there for your members!! I've been a member for over 20 years & I'm thinking about moving my money somewhere else now.
Thank you for being a loyal member for over 20 years. While closing the Ellensburg branch was a difficult decision, we're still here to serve you with convenient options like online banking, our mobile app and phone services. If you’d like to explore ways we can continue to support you, please reach out-we're here to help!
Limiting and changing atm hours M-F 9am-5pm (nobhill branch) is not convenient. I use to be able to go on Saturday morning and take care of my things or before/after work and now I can’t. I have to do it during a 30 min lunch or take time out of work or drive 20 min to a different location. I seen several people trying to get in and they are not allowed because no one knew about these changes and it’s not a win win sir.
Closing an entire branch in my city and forcing me to drive 45 minutes to the closest branch is NOT being there for your members!! I've been a member for over 20 years & I'm thinking about moving my money somewhere else now.
Thank you for being a loyal member for over 20 years. While closing the Ellensburg branch was a difficult decision, we're still here to serve you with convenient options like online banking, our mobile app and phone services. If you’d like to explore ways we can continue to support you, please reach out-we're here to help!
Limiting and changing atm hours M-F 9am-5pm (nobhill branch) is not convenient. I use to be able to go on Saturday morning and take care of my things or before/after work and now I can’t. I have to do it during a 30 min lunch or take time out of work or drive 20 min to a different location. I seen several people trying to get in and they are not allowed because no one knew about these changes and it’s not a win win sir.