I just bought the 13,000 duel generator. Spent 4 hours attempting to get it to start. Sent 3 emails to what has been described as 24/7 support. Didn't happen. Fortunately my brother in law did a deep dive on the web. Found out that a better spark plug was needed. We bought it and WHAM-0!. It started right away on both platforms, propane and gas. Also had to recharge the battery. Look luck
Exactly the same solution to the issues with my XP13000HX! Very hard starting on Propane, it would take 3 or 4 tries to get it started. Switched to an E3 spark plug, it starts on Propane first try every time now!!
I own the very same generator and run on natural gas flawlessly. I remember hearing or reading to break it in on gasoline (which I did) for 5 hours…not saying thats the problem though…
The "hot ip" I saw elsewhere is to open the propane tank value *slowly*. This prevents abruptly slamming full pressure on the regulator, so the regulator works correctly. I don't yet know if the regulator is fixable when it fails this way, and if it can be fixed, whether it's easy. Bottom line: valve opening speed matters.
Thanks for joining the party. Slowly opening the tank valve may work on some applications. Like Buddy heaters, but the factory instructed to change propane setup and spark plug. I don't know why they didn't supply the appropriate plug in the first place.
The regulator in mounted incorrectly. It should be mounted so that it is vertical. Mounted like it is shown, the diaphram doesn't open and close correctly.
That is very loud 🤨😡😤 Mine is very quiet & I never have to raise my voice around it. My neighbors don't know I have a generator when the lights go out. They think I have a direct line from the substation.
Hi Chef Craig! We would love to try to assist! Could you try the following? Can you test with a different setup of propane tank (different hose and different tank so as to eliminate that and isolate if it is a Regulator issue) New spark plug (Put NGK BPR6ES and gap it at 0.20)
I have this exact generator with the exact problem. I actually finally got it started, it ran for an hour, when I shut it off, it wouldn't start again. I have decided the regulator on the generator is faulty. I'm just running it on gasoline. It also has intermittent backfiring issue. Thinking it may have something to do with valve timing. Going to get more into it when the rain lets up.
Sell it & buy a Honda inverter generator with fuel injection. I've had mine for over 5 years & all I have changed is the oil. It starts everytime & it can run my entire house including my 2-1/2 ton central air.
EU 7000is is a 5500 watt generator with a 7000 watt surge. I have tested mine to 9000 watts without tripping the circuit breaker. Usually generators have a surge to 7000 & that's it. Not this Honda. It will run right up to 9000 watts which is unbelievable for a generator!
I just bought the 13,000 duel generator. Spent 4 hours attempting to get it to start. Sent 3 emails to what has been described as 24/7 support. Didn't happen. Fortunately my brother in law did a deep dive on the web. Found out that a better spark plug was needed. We bought it and WHAM-0!. It started right away on both platforms, propane and gas.
Also had to recharge the battery. Look luck
I've been suspicious of that torch spark plug. Going to try that also.
Exactly the same solution to the issues with my XP13000HX! Very hard starting on Propane, it would take 3 or 4 tries to get it started. Switched to an E3 spark plug, it starts on Propane first try every time now!!
Had the same problem with the factory supplied spark plug. I installed a NGK plug and no start problem solved
Have a Duromax inverter generator and also replaced the spark plug. But knew to do this before even starting it.
What spark plug did you use. Having some issues with a no start of my own on propane. I definitely would appreciate your response.
I bought the E3.22 and it started right away. Good luck.
I own the very same generator and run on natural gas flawlessly. I remember hearing or reading to break it in on gasoline (which I did) for 5 hours…not saying thats the problem though…
The "hot ip" I saw elsewhere is to open the propane tank value *slowly*. This prevents abruptly slamming full pressure on the regulator, so the regulator works correctly. I don't yet know if the regulator is fixable when it fails this way, and if it can be fixed, whether it's easy. Bottom line: valve opening speed matters.
Thanks for joining the party. Slowly opening the tank valve may work on some applications. Like Buddy heaters, but the factory instructed to change propane setup and spark plug. I don't know why they didn't supply the appropriate plug in the first place.
Mine is the exact opposite, it won’t start with good gas but the propane starts it.
The regulator in mounted incorrectly. It should be mounted so that it is vertical. Mounted like it is shown, the diaphram doesn't open and close correctly.
That is very loud 🤨😡😤
Mine is very quiet & I never have to raise my voice around it. My neighbors don't know I have a generator when the lights go out. They think I have a direct line from the substation.
Hi Chef Craig!
We would love to try to assist!
Could you try the following?
Can you test with a different setup of propane tank (different hose and different tank so as to eliminate that and isolate if it is a Regulator issue)
New spark plug (Put NGK BPR6ES and gap it at 0.20)
I used a different set-up and I didn't change the spark as it runs in gasoline. But I'll try that
I have a brand new one never used before and it won't start. Very frustrating to spend that much money on something that just won't work as it should.
I found by contacting DuoMax directly they will help.
You can help me. Mine doesn't even have an hour on it 13000EH
I have this exact generator with the exact problem. I actually finally got it started, it ran for an hour, when I shut it off, it wouldn't start again. I have decided the regulator on the generator is faulty. I'm just running it on gasoline. It also has intermittent backfiring issue. Thinking it may have something to do with valve timing. Going to get more into it when the rain lets up.
You need a better spark plug. NGK
@@Budl1te Absolutely was the problem. Torch spark plugs are crap.
@@Budl1te do you have the exact plug? I will go buy a few. Thanks
@disgruntledconservativevet1798 yes, NGK BPR6ES
Going to try spark plug change.. 🙏...please work... because this thing is pissing me off...😂
Sell it & buy a Honda inverter generator with fuel injection.
I've had mine for over 5 years & all I have changed is the oil. It starts everytime & it can run my entire house including my 2-1/2 ton central air.
What size Honda inverter generator please
What size Honda inverter generator please
EU 7000is is a 5500 watt generator with a 7000 watt surge. I have tested mine to 9000 watts without tripping the circuit breaker. Usually generators have a surge to 7000 & that's it. Not this Honda. It will run right up to 9000 watts which is unbelievable for a generator!
Probably the propane regulator
I actually tried another one and still nada.
Choke lever above the air filter,,,,,,,diddle with it problem solved