Beautiful presentation. BEWARE: the attaching the rear brakes make sure you snap into the first holes. Otherwise, if you are too vigorous, you will bypass the first set of snaps and will end up in the second one where you need to screw in the screw. The screw hole. This cannot be undone. You will have one rear leg slightly shorter than the other. THIS CANNOT BE UNDONE. Where is the brake?? NO BRAKE.
Thank you for your feedback. Have you taken a look at this video to check the brakes? -> th-cam.com/video/FOPObHC2Nik/w-d-xo.html If you have any other questions or concerns please contact our customer support team, they'd be happy to help! www.vivehealth.com/pages/contact-us
Could not get back wheels to slip into the bar that they were to go into. Nothing easy like the video was showing for these back wheels. May have to send it back
We do not recommend using parts non-Vive parts with a Vive product, as we cannot guarantee a perfect fit, balance, quality, etc. However, you could try this to shorten the height
I'm sorry, I don't think I'm fully understanding your question. Don’t hesitate to contact our customer service via email or phone call here: www.vivehealth.com/pages/contact-us
The handle height on this Rollator Wheelchair (2 in 1) is supposed to be adjustable. It is not on the one I just received. My wife is 5' 1" and the lack of adjustability is a problem for us. I am disappointed since the advertising says adjustability is supposed to be possible. What would have been a five star review has turned into one star.
The handles are adjustable, have you checked out this video? -> th-cam.com/video/ugTLdGjPbqM/w-d-xo.html Skip to 3:40 if adjusting the handles is all you need! If you have any other questions or concerns please contact our customer support team, they'd be happy to help! www.vivehealth.com/pages/contact-us
![“อ.เบียร์ คนตื่นธรรม” มาตามคำเรียกร้อง แหกศาสตร์ฮวงจุ้ย เตือนสติอย่างมงาย | แฉ 7 พ.ย. 67 [1/3]](http://i.ytimg.com/vi/5fc4S3xBNfc/mqdefault.jpg)
Excellent instructions, thanks 🙏
Glad it was helpful! If you need more help please let us know.
Please explain how to fold it up. Thank you.
How can I order a replacement bag
DOES THIS ROLLATOR HAS AN BRAKE LOCK ON IT TO HOLD THE ROLLATOR IN PLACE?
Hi Alecia!
Yes, it has a brake lock, you only need to push both brakes down until they click to lock it -Vive Health.
How to order a replacement carrier bag
What about the arm rests instalation?
How can i lower the height of the seat? Ive tried and it won't budge. My mom is so tiny and her feet are dangling, making yhis kind of useless
What about the cane holder?
Beautiful presentation. BEWARE: the attaching the rear brakes make sure you snap into the first holes. Otherwise, if you are too vigorous, you will bypass the first set of snaps and will end up in the second one where you need to screw in the screw. The screw hole. This cannot be undone. You will have one rear leg slightly shorter than the other. THIS CANNOT BE UNDONE.
Where is the brake?? NO BRAKE.
Thank you for your feedback. Have you taken a look at this video to check the brakes? -> th-cam.com/video/FOPObHC2Nik/w-d-xo.html
If you have any other questions or concerns please contact our customer support team, they'd be happy to help! www.vivehealth.com/pages/contact-us
Is there an adjustment for the height of handles?
Yes there is! try this video: th-cam.com/video/ugTLdGjPbqM/w-d-xo.html
You can skip to 3:40 if you like if adjusting the handle bars is all you need!
@@ViveHealth in the 2 in 1 tiene is not buttons to move the handles up
Could not get back wheels to slip into the bar that they were to go into. Nothing easy like the video was showing for these back wheels. May have to send it back
Seat is a bit high - can I substitute 8” wheels to bring it down a bit? 4RT-9213A
We do not recommend using parts non-Vive parts with a Vive product, as we cannot guarantee a perfect fit, balance, quality, etc. However, you could try this to shorten the height
I'm not able to adjust the height loop-lock brake
Hello! If you have any questions, our customer service would be happy to help you via email or phone call here 👉 vhealth.link/jjy
Where do the side velcro attach to the chair?
I'm sorry, I don't think I'm fully understanding your question. Don’t hesitate to contact our customer service via email or phone call here: www.vivehealth.com/pages/contact-us
I appreciate this video. But the music is distracting and so unnecessary. Can’t concentrate.
Thanks for watching, glad the video is helpful! Thank you for your feedback!
The handle height on this Rollator Wheelchair (2 in 1) is supposed to be adjustable. It is not on the one I just received. My wife is 5' 1" and the lack of adjustability is a problem for us. I am disappointed since the advertising says adjustability is supposed to be possible. What would have been a five star review has turned into one star.
The handles are adjustable, have you checked out this video? -> th-cam.com/video/ugTLdGjPbqM/w-d-xo.html
Skip to 3:40 if adjusting the handles is all you need!
If you have any other questions or concerns please contact our customer support team, they'd be happy to help! www.vivehealth.com/pages/contact-us