Thanks. My keypad stopped working after several years because the batteries died. After replacing the batteries, I tried multiple times to reprogram without success. Then I watched your video, which was very clear, and I was able to program the Marantec keyless entry keypad. I think removing the metal clip is what was the difference. Thanks again for your video!
Thank you so much! We’ve had our house for 3 years and couldn’t get the keypad to work. Didn’t want to waste money calling the garage people to come fix it for us. Thanks for saving us money! Super simple and informative video.
Appreciate the video! Mine worked but it took awhile. I would hit the 3, wait for the lights, then pressed the remote and moved it around, but the Marantec always turned off at that point as it wasn't receiving a strong enough signal apparently. After about 5 tries, I realized this and simply propped the remote open a bit to allow a stronger signal. Luckily, this worked first time (or 6th for the pessimists out there)!
Thank you for your video. I followed your instructions to reprogram the keypad, but it didn’t work at first. After rewatching your video a couple of times, I noticed you mentioned using the top button of remote to reprogram it. I realized I had been using the lower button, which is why it didn’t work. Then, I watched another one of your videos explaining how the remote works, and now I understand the difference between the two buttons. Thanks!
I was thinking my remote battery needed replacing so I opened the remote to see a small chip board about 1.3 inches square with the battery being on the back side of the board. I used the chip board with out the remote cover and it worked as advertised. I wouldn’t have thought that the remote cover would have been a problem, but it was for programming. Good little remote pad, works well.
That's a good tip. That is why we always recommend replacing the battery in the remote and removing the visor clip from the remote. There has to be a strong signal from the remote to the keypad and it doesn't take much to interfere with the programming.
Thank you so much for the detailed tutorial. We finally got ours to work again thanks to your video. We had to clear out the pins completely then it finally worked. Thank you, great job!
Our remote and keypad were working fine these past 3 months: we bought the house at the end of 2022. Came back from a morning walk and the keypad would not open the garage door. I followed your video and replaced the 2 batteries with known good. The keypad lights only come on with the light button. Holding in #3 does not flash the programming lights and the programming lights will light up during my random button pressing. Randomly pushing buttons will light up all buttons for a few second. I take this to mean my batteries are good but there is some other issue. Do the magnets on the slider have any part of the logic? I think my keypad is duff.
It's hard to say what might be wrong. The magnets on the lid have nothing to do with the programming or memory of the keypad. It's possible the keypad has failed and needs replaced. Before you do that though you might want to try clearing the memory of the keypad and reprogramming it. When you do, try programming a different PIN number into the keypad. If you're not aware of how to erase the memory of the keypad here are the instructions: 1. Remove both of the batteries 2. Press & HOLD the Enter button on the keypad. Keep holding the Enter button until the process is over. 3. While holding the Enter button insert the batteries. 4. Once the batteries are installed release the Enter button. The lights on the keypad should flash & go out indicating that the keypad memory has been cleared.
Thank you so much this was so helpful I had watched 5 other videos before we figured it out and the chapters were the key we are very grateful for this video
My wireless keypad is flashing red in the middle two lights. The door opener and the remotes work fine. I changed the batteries. Is my wireless keypad failing?
When I press and hold the button on the transmitter, the garage door opens / closes but the keypad doesn’t recognize its signal. What do you suggest? I assume the signal is strong enough because it’s controlling the door.
Even if the remote opens/closes the door we still recommend that you put a new battery in the remote for programming the keypad. Also make sure to remove the visor clip from the remote so it doesn't cause any interference.
Great explanation except I don't have any remotes to program it. I only have the overhead motor which has a little display in it. Can you program it without a remote?
Hi Ann You can program the keypad into the operator without using a remote ONLY if you plan on using the keypad to open & close the door and don't plan on using a remote or the buttons in your vehicle. Follow the instructions in the operator manual for programming a remote into the operator and when it gets to the part in the instructions where you have to press the remote button enter your 4 digit PIN number and then the Enter button instead. If you ever get a remote then you'll need to reprogram the keypad. You can email us if you have any other questions: TH-cam@GarageDoorZone.com
I have the opening button on my garage wall that I use to open it and a keypad outside the garage. If I understand you correctly I can still use the garage opener button on my wall and then I could use my numeric keypad but not an additional remote that would clip into my car.
@@Diego_SanCA If you program the keypad directly into the opener then you can use it and the wall station. If you do happen to get a remote then you would program the remote into the opener and then use that remote to program the keypad (like the instructions shown in the video).
Very helpful video that visually walked through what the printed instructions said. I replaced the battery in the remote and the keypad, followed the steps, but the code never saved. After typing in the 4-digit code and pressing never, nothing happened. After 5 seconds, the 2 LED lights in the middle starting blinking every 2 seconds. Any idea what that means?
Do the two center LED lights just start blinking on their own? If so, that's strange. Normally if you enter a 4 digit PIN number that has not been programmed into the keypad & press Enter then those 2 center lights will blink rapidly for a couple of seconds and go out. But if you put in a PIN number that has been programmed into the keypad & press Enter then those 2 center lights will blink slowly for about 30 seconds.
I have the same issue as you. The lights keeping blinking every 2 seconds after I enter the code. Do you know if there are any off brand garage door keypads that I can try instead of using Manantec brand?
@@happyviewer1 No there aren't. The "universal" keypads on the market aren't really universal as they only work with a handful of manufacturers. Have you tried clearing out the keypad and reprogramming the PIN number back into the keypad?
I just figured it out. I used a completely different pin and it worked. I guess holding down the number 3 to reprogram my keypad didn’t clear out the old codes.
@@happyviewer1 👍Good to hear. Glad you got it working. To clear out the codes you need to remove & reinstall the batteries (see the end of the video for full instructions).
Thanks for the video. I recently purchased a new keypad the other one wore out. I got the remote to work but not the key pad. The keypad does not seem to be connected to the main unit or something.
Did you follow the instructions in the video? What does the keypad do when you try to program it? Do the lights on the keypad come on? Do you have a 315MHz frequency Marantec remote?
Thanks for your video I need your help cause I have a martin dc2500e garage door opener which it’s keypad and remote don’t work I bought a remote which is the same thing in your video and I paired it whit my garage door opener then I bought a marantec m13-613 keypad but I can’t pair the remote with that Any advice Thanks
Thanks for watching. Is the remote you purchased a Marantec brand remote? On the back of the remote you should see Model: Digital 382 2-Channel printed on it. There are knock-off remotes from China being sold on Amazon that aren't real Marantec remotes. We've heard from people who have bought these knock-off remotes and then had problems either programming them to the operator or using them to program a Marantec keypad.
Did exactly what you said and when I press the remote button the panel does not flash. The door either opens or closes. I do not want to clear settings because my #1 door is already working. I’m trying to set up my second door.
Make sure you have a new battery in the remote and the visor clip is removed. The keypad needs to receive a strong signal from the remote & it sounds like it's not doing that. Also, use the flat backside of the remote when moving it around in front of the keypad instead of the nose or tip of the remote and you may project a stronger signal. If none of that works then I'd recommend that you open the remote. Use a dime to separate the two halves of the remote and open it. Inside you'll see two small buttons on the green logic control board. Choose the button you wish to use to program and use the green logic control board without the remote case to program the keypad. This will give you the strongest signal to program the keypad. Good luck. - Brian
Did the keypad pick up the code from the remote before you entered your PIN during programming? If you haven't done so we suggest putting a brand new battery in the remote before programming the keypad. Also remove the visor clip from the remote. If that doesn't work then open the remote. Inside you'll see the green circuit board. On the circuit board is the small remote button. Use that button (with the case of remote off) during the programming. Sometimes the case of the remote itself can cause interference.
@@Garagedoorzone You're implying that the plastic case on the remote is interfering with transferring the code to the keypad? It will open the door from several hundred feet away with the plastic on it but it won't work a couple inches from the keypad?? ok.
@@gymratt88 We offer suggestions that have worked for us. Other users have also found this to work in some instances. It may or may not be helpful but it's worth a shot if nothing else seems to be working.
Is your remote 315MHz frequency? It's printed on the back of the remote and needs to be 315MHz to be compatible with the M13-631 model keypad. If it is 315MHz frequency, did you put a new battery in the remote? The keypad needs a strong signal from the remote during the programming process. You may need to repeat the programming steps a few times until the keypad recognizes the remote. The garage door opening/closing is normal during the programming process. If you don't want that to happen you can move further away from the garage so it doesn't receive the signal from the remote during the programming process.
I need to change the keypad code, but pushing the number 3 for any amount of time doesn't make the 2 little red lights blink. It is working fine, but reprogramming isnt possible.....any ideas on why that might be?
You could try clearing out the code on the keypad & put fresh batteries in the keypad and your remote. Then try programming the keypad again. If you go to the 6:00 minute mark of the video we go thru the steps for clearing out the keypad codes. - Brian
I had a new Chamberlain garage door opener installed and I am trying to get the marantec Keypad programmed to work with this new opener but I do not think they are compatible.?? Hoping they are and I am doing something wrong.
No, the Marantec keypad is not compatible with the Chamberlain garage door operator. You would need the 878MAX Liftmaster/Chamberlain Wireless Keypad found here www.garagedoorzone.com/878MAX-Liftmaster-Wireless-Keyless-Entry-Keypad_p_351.html
So i have marantec, I can successfully program the door opener. But when i put the pin it gives 2 flashing light, bought a new door opener and does the same when programing the new opener. Am i missing something?
I'm not sure entirely what you are explaining other than having trouble programming the keypad and remote? If you want to email us at TH-cam@GarageDoorZone.com we go over your issue further and possibly offer solutions. Thanks - Brian
Good video, but I am stuck. I cleared the codes, hold enter and put in batteries and release enter, which works with lights blinking fast, but every time I put the batteries in the keypad and try to reprogram this happens: I press and hold the 3 and the lights do not come on solid, the lights either don't come on or they blink slow. I cannot get the lights to go solid to go into programming mode. Have you heard this problem before? Is keypad just dead. I did program it about 5 months ago and it worked.
The slow blinking lights sounds more of what happens when changing an existing pin. Maybe the keypad isn't clearing properly. Try following the instructions for Changing an Existing Pin number and see if that works. You can download the written instructions if you don't have them here: support.garagedoorzone.com/m13-631-keyless-entry-instructions.html
@@Garagedoorzone Yeah, didn't work, but your right it is stuck in the change existing pin mode I think. I think its time to just get a new one. Changed batteries and tried it all. thx for the reply man.
It doesn't sound like the keypad recognized the remote during the programming process. You'll need to repeat the programming procedure until it does. It may take a few attempts.
Our builder put the Marantec opener in, so we ordered this keypad. It is in our second home in a different state. I tried at least a dozen times to program this keypad and it just wouldn’t work. I actually sent it back. I don’t know what the issue was. The opener is only 2 years old. I really want the convenience of the keypad, I might just reorder it and try it one more time. The only thing that I didn’t do was put a new battery in the remote but it was opening and closing the door just fine.. 🤷🏻
Even though the remote works the operator without issue doesn't mean that the signal is strong enough for programming the keypad. Installing a fresh battery in the remote is the #1 tip we can give. The keypad needs to have a strong signal coming from the remote during the programming process. We would also recommend that you remove the metal visor clip from the back of the remote. This helps eliminate the possibility of the visor clip causing any interference.
@@Garagedoorzone Thanks for getting back to me. I feel a little silly reordering the keypad again but what the hell. We are going back to the house for Easter, so I am going to give it another go with a new battery in the remote. I did forget to mention, I did remove the metal visor clip. Hopefully it was just the weak battery. I’ll let you know, the first week of April! 😂. Thanks again!
If it's not opening the garage door (but your remote will still open the door) then it's not programmed and you should go through the programming steps again.
We recommend that you first clear out all of the codes from the keypad. You can do that by following the instructions in the video at the 6:03 mark here: th-cam.com/video/Gu4wnfu9gRU/w-d-xo.htmlsi=bObbQl-MkapL18iM&t=363 Then go back to the 3:24 mark in the video and program the PIN code you want into the keypad. You'll find those instructions here: th-cam.com/video/Gu4wnfu9gRU/w-d-xo.htmlsi=cFADSkXRhj7LMxXU&t=204 We hope this helps. - Brian
The video is longer than we anticipated but we wanted to cover and answer some of the most popular questions we receive. We did put chapters in the video for each topic we cover so you can skip ahead to the particular one you are interested in.
If you've confirmed that you have a 315MHz frequency remote & tried a new battery in the remote and you're still having trouble then you may want to take your remote & keypad to your local Marantec dealer and see if they can program the keypad for you. You could also call a technician to come to your home & program the keypad.
no pro here... bought a house with a marantec opener and so far and by a long, long way, the worst home product ever. I cannot wait to uninstall this opener.
DIck take this video down. You forgot to mention that you have to hold the handheld remote at the number 3 and slowly move down toward the number 9 or you'll never see the lights flash. I tried your way for a half hour before another video mentioned that important point.
Thanks. My keypad stopped working after several years because the batteries died. After replacing the batteries, I tried multiple times to reprogram without success. Then I watched your video, which was very clear, and I was able to program the Marantec keyless entry keypad. I think removing the metal clip is what was the difference. Thanks again for your video!
We're glad that you found the video helpful. Thanks for watching!
Thank you so much! We’ve had our house for 3 years and couldn’t get the keypad to work. Didn’t want to waste money calling the garage people to come fix it for us. Thanks for saving us money! Super simple and informative video.
We're glad that you found the video helpful and thank you for watching!
Appreciate the video! Mine worked but it took awhile. I would hit the 3, wait for the lights, then pressed the remote and moved it around, but the Marantec always turned off at that point as it wasn't receiving a strong enough signal apparently. After about 5 tries, I realized this and simply propped the remote open a bit to allow a stronger signal. Luckily, this worked first time (or 6th for the pessimists out there)!
Thanks for sharing
Your suggestion worked. I took the remote out of its case, cleared the key pad then put in the new pin. This worked twice in a row.
I forgot my code and used your keypad 3 + remote connect and was able to reset the code. Well done. Thank you.
Thanks for watching! We're glad that you found the video helpful.
Thank you for your video. I followed your instructions to reprogram the keypad, but it didn’t work at first. After rewatching your video a couple of times, I noticed you mentioned using the top button of remote to reprogram it. I realized I had been using the lower button, which is why it didn’t work. Then, I watched another one of your videos explaining how the remote works, and now I understand the difference between the two buttons. Thanks!
We're glad that you found the video helpful. Thanks for watching!
Y’all saved me a $200 repair visit. Great video.
We're glad we were able to save you some money. Thanks for watching!
I was thinking my remote battery needed replacing so I opened the remote to see a small chip board about 1.3 inches square with the battery being on the back side of the board. I used the chip board with out the remote cover and it worked as advertised. I wouldn’t have thought that the remote cover would have been a problem, but it was for programming. Good little remote pad, works well.
That's a good tip. That is why we always recommend replacing the battery in the remote and removing the visor clip from the remote. There has to be a strong signal from the remote to the keypad and it doesn't take much to interfere with the programming.
You helped me out so much today (and this video is so well chaptered) that I had to come back tonight to give you a like. Thank you!
Thanks for the comment and watching! We're glad that you found our video helpful.
Thank You, I Love You! I didn't know how to donate, so I just went to your website and bought one of your Keychain Remotes.😘
Thanks, that's kind of you. We hope that you found the video informative.
Thank you so much for the detailed tutorial. We finally got ours to work again thanks to your video. We had to clear out the pins completely then it finally worked. Thank you, great job!
Thanks for watching! We're glad to hear that you found it helpful.
Our remote and keypad were working fine these past 3 months: we bought the house at the end of 2022. Came back from a morning walk and the keypad would not open the garage door. I followed your video and replaced the 2 batteries with known good. The keypad lights only come on with the light button. Holding in #3 does not flash the programming lights and the programming lights will light up during my random button pressing. Randomly pushing buttons will light up all buttons for a few second. I take this to mean my batteries are good but there is some other issue. Do the magnets on the slider have any part of the logic? I think my keypad is duff.
It's hard to say what might be wrong. The magnets on the lid have nothing to do with the programming or memory of the keypad. It's possible the keypad has failed and needs replaced. Before you do that though you might want to try clearing the memory of the keypad and reprogramming it. When you do, try programming a different PIN number into the keypad.
If you're not aware of how to erase the memory of the keypad here are the instructions:
1. Remove both of the batteries
2. Press & HOLD the Enter button on the keypad. Keep holding the Enter button until the process is over.
3. While holding the Enter button insert the batteries.
4. Once the batteries are installed release the Enter button. The lights on the keypad should flash & go out indicating that the keypad memory has been cleared.
Thank you so much this was so helpful I had watched 5 other videos before we figured it out and the chapters were the key we are very grateful for this video
We're glad that you found the video helpful. Thanks for watching!
My wireless keypad is flashing red in the middle two lights. The door opener and the remotes work fine. I changed the batteries. Is my wireless keypad failing?
Excellent instruction! Took about 1 minute to get it going.
Thanks for watching! We're glad that you found the video helpful.
FINALLY got around to reprogramming my garage doors. Your video was easy to understand and worked perfectly. Thank you.
We're glad you found the video helpful. Thanks for watching!
When I press and hold the button on the transmitter, the garage door opens / closes but the keypad doesn’t recognize its signal. What do you suggest? I assume the signal is strong enough because it’s controlling the door.
Even if the remote opens/closes the door we still recommend that you put a new battery in the remote for programming the keypad. Also make sure to remove the visor clip from the remote so it doesn't cause any interference.
This is my problem. They all have fresh new batteries. All that happens is it opens and closes the garage and the lights never blink.
Thanks for the detailed vid! Would have never thought my programming issues were the batteries :)
Glad we could help. Thanks for watching!
Thank you so much! This video was so so helpful. You literally saved me from punching a wall.
We're glad you found the video helpful (and didn't punch a wall) 😄 Thanks for watching.
Great explanation except I don't have any remotes to program it. I only have the overhead motor which has a little display in it. Can you program it without a remote?
Hi Ann
You can program the keypad into the operator without using a remote ONLY if you plan on using the keypad to open & close the door and don't plan on using a remote or the buttons in your vehicle. Follow the instructions in the operator manual for programming a remote into the operator and when it gets to the part in the instructions where you have to press the remote button enter your 4 digit PIN number and then the Enter button instead. If you ever get a remote then you'll need to reprogram the keypad. You can email us if you have any other questions: TH-cam@GarageDoorZone.com
I have the opening button on my garage wall that I use to open it and a keypad outside the garage. If I understand you correctly I can still use the garage opener button on my wall and then I could use my numeric keypad but not an additional remote that would clip into my car.
@@Diego_SanCA If you program the keypad directly into the opener then you can use it and the wall station. If you do happen to get a remote then you would program the remote into the opener and then use that remote to program the keypad (like the instructions shown in the video).
Very helpful video that visually walked through what the printed instructions said. I replaced the battery in the remote and the keypad, followed the steps, but the code never saved. After typing in the 4-digit code and pressing never, nothing happened. After 5 seconds, the 2 LED lights in the middle starting blinking every 2 seconds. Any idea what that means?
Do the two center LED lights just start blinking on their own? If so, that's strange. Normally if you enter a 4 digit PIN number that has not been programmed into the keypad & press Enter then those 2 center lights will blink rapidly for a couple of seconds and go out. But if you put in a PIN number that has been programmed into the keypad & press Enter then those 2 center lights will blink slowly for about 30 seconds.
I have the same issue as you. The lights keeping blinking every 2 seconds after I enter the code. Do you know if there are any off brand garage door keypads that I can try instead of using Manantec brand?
@@happyviewer1 No there aren't. The "universal" keypads on the market aren't really universal as they only work with a handful of manufacturers. Have you tried clearing out the keypad and reprogramming the PIN number back into the keypad?
I just figured it out. I used a completely different pin and it worked. I guess holding down the number 3 to reprogram my keypad didn’t clear out the old codes.
@@happyviewer1 👍Good to hear. Glad you got it working. To clear out the codes you need to remove & reinstall the batteries (see the end of the video for full instructions).
Thanks for the video. I recently purchased a new keypad the other one wore out. I got the remote to work but not the key pad. The keypad does not seem to be connected to the main unit or something.
Did you follow the instructions in the video? What does the keypad do when you try to program it? Do the lights on the keypad come on? Do you have a 315MHz frequency Marantec remote?
Thanks for your video
I need your help cause I have a martin dc2500e garage door opener which it’s keypad and remote don’t work I bought a remote which is the same thing in your video and I paired it whit my garage door opener then I bought a marantec m13-613 keypad but I can’t pair the remote with that
Any advice
Thanks
Thanks for watching. Is the remote you purchased a Marantec brand remote? On the back of the remote you should see Model: Digital 382 2-Channel printed on it. There are knock-off remotes from China being sold on Amazon that aren't real Marantec remotes. We've heard from people who have bought these knock-off remotes and then had problems either programming them to the operator or using them to program a Marantec keypad.
As my father used to say FOLLOW THE DIRECTIONS. If you do just what he says, in the right order, it will work great.
👍Thanks for watching!
The 2 lights blink slowly . That’s all it ever does. Why can’t I program it?
Same thing here
Did exactly what you said and when I press the remote button the panel does not flash. The door either opens or closes. I do not want to clear settings because my #1 door is already working. I’m trying to set up my second door.
Make sure you have a new battery in the remote and the visor clip is removed. The keypad needs to receive a strong signal from the remote & it sounds like it's not doing that. Also, use the flat backside of the remote when moving it around in front of the keypad instead of the nose or tip of the remote and you may project a stronger signal. If none of that works then I'd recommend that you open the remote. Use a dime to separate the two halves of the remote and open it. Inside you'll see two small buttons on the green logic control board. Choose the button you wish to use to program and use the green logic control board without the remote case to program the keypad. This will give you the strongest signal to program the keypad. Good luck. - Brian
Finally got it to work on the third try. Moving the board from the middle numbers to the bottom numbers did the trick. 0:09 Thanks for all your help!
@@johnbrickman7644 Thanks for the update. Glad to hear that you got it working.👍
The reset trick isnt working for me. No matter what code I put in, the 2 lights just flash.
Did the keypad pick up the code from the remote before you entered your PIN during programming? If you haven't done so we suggest putting a brand new battery in the remote before programming the keypad. Also remove the visor clip from the remote. If that doesn't work then open the remote. Inside you'll see the green circuit board. On the circuit board is the small remote button. Use that button (with the case of remote off) during the programming. Sometimes the case of the remote itself can cause interference.
@@Garagedoorzone You're implying that the plastic case on the remote is interfering with transferring the code to the keypad? It will open the door from several hundred feet away with the plastic on it but it won't work a couple inches from the keypad?? ok.
@@gymratt88 We offer suggestions that have worked for us. Other users have also found this to work in some instances. It may or may not be helpful but it's worth a shot if nothing else seems to be working.
so when i do what you said, I hold 3 and when i push the remote, the door lifts and the lights never flash, ideas?
Is your remote 315MHz frequency? It's printed on the back of the remote and needs to be 315MHz to be compatible with the M13-631 model keypad.
If it is 315MHz frequency, did you put a new battery in the remote? The keypad needs a strong signal from the remote during the programming process.
You may need to repeat the programming steps a few times until the keypad recognizes the remote.
The garage door opening/closing is normal during the programming process. If you don't want that to happen you can move further away from the garage so it doesn't receive the signal from the remote during the programming process.
I need to change the keypad code, but pushing the number 3 for any amount of time doesn't make the 2 little red lights blink. It is working fine, but reprogramming isnt possible.....any ideas on why that might be?
You could try clearing out the code on the keypad & put fresh batteries in the keypad and your remote. Then try programming the keypad again. If you go to the 6:00 minute mark of the video we go thru the steps for clearing out the keypad codes. - Brian
What can I do to check and see whether my Marantec keypad is functioning properly? (I think it may be broken)
Did it just stop working all of a sudden? Do your remotes still work? Have you tried replacing the batteries in the keypad? - Brian
I had a new Chamberlain garage door opener installed and I am trying to get the marantec Keypad programmed to work with this new opener but I do not think they are compatible.?? Hoping they are and I am doing something wrong.
No, the Marantec keypad is not compatible with the Chamberlain garage door operator. You would need the 878MAX Liftmaster/Chamberlain Wireless Keypad found here www.garagedoorzone.com/878MAX-Liftmaster-Wireless-Keyless-Entry-Keypad_p_351.html
@@Garagedoorzone thanks so much!
Thank you! You made it so easy for me 😊
Glad it helped! Thanks for watching.
So i have marantec, I can successfully program the door opener. But when i put the pin it gives 2 flashing light, bought a new door opener and does the same when programing the new opener.
Am i missing something?
I'm not sure entirely what you are explaining other than having trouble programming the keypad and remote? If you want to email us at TH-cam@GarageDoorZone.com we go over your issue further and possibly offer solutions.
Thanks - Brian
Good video, but I am stuck. I cleared the codes, hold enter and put in batteries and release enter, which works with lights blinking fast, but every time I put the batteries in the keypad and try to reprogram this happens: I press and hold the 3 and the lights do not come on solid, the lights either don't come on or they blink slow. I cannot get the lights to go solid to go into programming mode. Have you heard this problem before? Is keypad just dead. I did program it about 5 months ago and it worked.
The slow blinking lights sounds more of what happens when changing an existing pin. Maybe the keypad isn't clearing properly.
Try following the instructions for Changing an Existing Pin number and see if that works. You can download the written instructions if you don't have them here: support.garagedoorzone.com/m13-631-keyless-entry-instructions.html
@@Garagedoorzone Yeah, didn't work, but your right it is stuck in the change existing pin mode I think. I think its time to just get a new one. Changed batteries and tried it all. thx for the reply man.
Super helpful! Thank you.
👍Thanks for watching. We're glad that you found it helpful.
I follow this when i try to open the garage door the lights flash and all the lights come on. Then the two lights just flash. Thoughts?
It doesn't sound like the keypad recognized the remote during the programming process. You'll need to repeat the programming procedure until it does. It may take a few attempts.
@@Garagedoorzone thank you! Now it works with 1234 but won't reprogram to another code
Our builder put the Marantec opener in, so we ordered this keypad. It is in our second home in a different state. I tried at least a dozen times to program this keypad and it just wouldn’t work. I actually sent it back. I don’t know what the issue was. The opener
is only 2 years old. I really want the convenience of the keypad, I might just reorder it and try it one more time. The only thing that I didn’t do was put a new battery in the remote but it was opening and closing the door just fine.. 🤷🏻
Even though the remote works the operator without issue doesn't mean that the signal is strong enough for programming the keypad. Installing a fresh battery in the remote is the #1 tip we can give. The keypad needs to have a strong signal coming from the remote during the programming process. We would also recommend that you remove the metal visor clip from the back of the remote. This helps eliminate the possibility of the visor clip causing any interference.
@@Garagedoorzone Thanks for getting back to me. I feel a little silly reordering the keypad again but what the hell. We are going back to the house for Easter, so I am going to give it another go with a new battery in the remote. I did forget to mention, I did remove the metal visor clip. Hopefully it was just the weak battery. I’ll let you know, the first week of April! 😂. Thanks again!
Very helpfull. Thank you very very much
We're glad that you found it helpful. Thanks for watching!
can you program a keypad without the remote? my original keypad went out, ordered a new one and cant find the remote.
Unfortunately no. You need a remote that is programmed to the operator in order to program the keyless entry.
@@Garagedoorzone thanks for the fast reply
Thanks for the instruction to program my M13! The instruction did not say to press enter twice after you enter your pin. It was very frustrating!
Thanks for watching. We're glad that you found the video helpful. - Brian
Ty
👍
Thanks so much!
Thanks for watching!
How do you do without the remote?
You need a remote that is already programmed into the operator in order to program the keypad.
Thanks bro!
Great instructions. But it doesn’t work. The lights don’t blink when I press3
Ok so it’s now programmed but it’s still not opening or closing the garage
If it's not opening the garage door (but your remote will still open the door) then it's not programmed and you should go through the programming steps again.
how do I reset code
We recommend that you first clear out all of the codes from the keypad. You can do that by following the instructions in the video at the 6:03 mark here: th-cam.com/video/Gu4wnfu9gRU/w-d-xo.htmlsi=bObbQl-MkapL18iM&t=363
Then go back to the 3:24 mark in the video and program the PIN code you want into the keypad. You'll find those instructions here: th-cam.com/video/Gu4wnfu9gRU/w-d-xo.htmlsi=cFADSkXRhj7LMxXU&t=204
We hope this helps. - Brian
If you have adhd, I recommend playing it at 1.5x the speed 😁
The video is longer than we anticipated but we wanted to cover and answer some of the most popular questions we receive. We did put chapters in the video for each topic we cover so you can skip ahead to the particular one you are interested in.
I'm still unable to reprogram mine.
If you've confirmed that you have a 315MHz frequency remote & tried a new battery in the remote and you're still having trouble then you may want to take your remote & keypad to your local Marantec dealer and see if they can program the keypad for you. You could also call a technician to come to your home & program the keypad.
Pressing3 does not work
no pro here... bought a house with a marantec opener and so far and by a long, long way, the worst home product ever. I cannot wait to uninstall this opener.
DIck take this video down. You forgot to mention that you have to hold the handheld remote at the number 3 and slowly move down toward the number 9 or you'll never see the lights flash. I tried your way for a half hour before another video mentioned that important point.