Godox Firmware Update Troubleshoot and Checklist

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  • เผยแพร่เมื่อ 8 ก.ค. 2024
  • If you ran into any issues while updating the firmware on your Godox flashes, this troubleshoot guide and checklist may help you. Keep watching to learn how.
    0:00 Intro
    1:05 Update Troubleshooting
    1:39 - Switch Cable
    2:43 - Remove Batteries
    3:15 - Discharge the Flash
    3:39 - Reset Flash
    6:31 - Run Installer as Administrator
    7:24 Firmware Update Checklist
    10:35 Summary and Outro
    You can find the checklist at:
    mailchi.mp/c0066bf2fd45/godox...
    The gear I updated with the mentioned checklist is the following:
    Godox TT685/Flashpoint R2 TTL Zoom
    adorama.rfvk.net/o37Rg
    Godox TT350/Flashpoint R2 TTL Zoom-mini
    adorama.rfvk.net/WaoWX
    Godox X1T/Flashpoint R2 TTL Transmitter
    adorama.rfvk.net/z37gm
    Godox XPro/Flashpoint R2 Pro Transmitter
    adorama.rfvk.net/9vreE
    The USB cables I recommend are:
    amzn.to/2W9mPbB (Micro USB)
    amzn.to/3AHiPgF(USB - C)
    You can also find me at:
    www.alexsilva.photography/
    / alex-silva-photography
    Make sure you subscribe to the channel!
    DISCLAIMER: Links included in this description might be affiliate links. If you purchase a product or service with the links that I provide I may receive a small commission. There is no additional charge to you! Thank you for supporting this channel so I can continue to provide you with free content every week!

ความคิดเห็น • 35

  • @RogersPhotographyGuilford
    @RogersPhotographyGuilford ปีที่แล้ว +5

    In my case it wasn't the cable, firewall or anything computer related preventing the update(s). It was the actual Godox install package. It was corrupt on their site. Instead I used the Adorama Flashpoint series updater and it worked perfectly for my V860iin and Xpro transmitter. In case you aren't aware: Adorama brand flashes are just Godox rebranded and all of their accessories and updates are compatible with each other.

  • @natekimphoto
    @natekimphoto 2 ปีที่แล้ว +1

    Thanks so much for this video! You saved my life! My Godox V1 failed while I was updating new firmware. After that, the flash was bricked, I couldn't turn it off. I followed your guide for "Reset Flash", and I could finish the update! And it's working now! Thanks!

    • @kanyshamiltonmiles
      @kanyshamiltonmiles หลายเดือนก่อน

      Hello My flash won't turn on after the update do you know how I can fix this

  • @howardlouik8353
    @howardlouik8353 9 หลายเดือนก่อน

    A big thanks. Finally able to connect using a USB Type A to USB-C cable via dongle adapter to my 14" M1 Max MBP.

  • @norbinw
    @norbinw ปีที่แล้ว +2

    I tried to update AD400 but I can't seem to connect it to a laptop, nor mac nor Windows, even with an expensive tether tool cable.. Will try to "reset" flash. But so far, Godox seems trash with support. They don't even mention you have to remove batteries before update, not to mention the typos in a 5 button app.. Just horrible.

  • @adriantewee
    @adriantewee ปีที่แล้ว

    THANKYOU! i use tt350 and the soft reset did the trick!

  • @phmarianofarias
    @phmarianofarias 11 หลายเดือนก่อน

    Thank you so much !!!! It helped me a lot to update my flashes.

  • @user-oi3dl3ml9g
    @user-oi3dl3ml9g 5 หลายเดือนก่อน

    Sir, You save my life.
    Remove the battery.

  • @daveygee434
    @daveygee434 หลายเดือนก่อน

    I have two V1N Round headed flashes. Plugged one in, updated. Great. Plugged the second in, burning smell. Dead. Flash now in the bin. Great!!!! :(

  • @learnwithprefixhost7979
    @learnwithprefixhost7979 ปีที่แล้ว

    Hi Alex,
    My godox v860ii
    Is showing E5 error, can this be fixed by updating the firmware?...
    If so where do I download the installer and the firmware

  • @sadamisah6679
    @sadamisah6679 ปีที่แล้ว

    Hello Alex, I tried updating the firmware for my ad200 but it won't TURN ON (using my Mac) Please any idea on how to restart it to normal?

  • @maritalmoments6715
    @maritalmoments6715 ปีที่แล้ว

    My godox v86011 c is not firing there no issue of tube
    What's the solution?

  • @diegot79
    @diegot79 2 ปีที่แล้ว

    Hi ! I bought the version 2 of the tt685 c . Do you know if is a firmware update for it? . I use it on a canon R6 and some times error70 appears on my camera. Think that the problem could be the flash . The actual version of firmware on my tt685ii c is the V1.1 .

    • @alexsilva_co
      @alexsilva_co  2 ปีที่แล้ว

      Hi there! I don't think there's a newer firmware for the TT685II yet. I have heard that Godox flashes are not playing well with Canon R5 and R6, but Godox has not offered a solution, AFAIK :-(

  • @kassiosilvaphotography
    @kassiosilvaphotography 8 หลายเดือนก่อน

    Hi Alex, do you have the Firmware 1.2 for the Godox V1N or Flashpoint R2 (Nikon)? I want to downgrade my V1N Firwmare (currently v1.6) - Thank you :)

  • @parthapratimsaha4483
    @parthapratimsaha4483 ปีที่แล้ว +1

    Thanks for your advice. But while installing the Godox G1 software, it is observed that the driver is not installed.

    • @hannahh3642
      @hannahh3642 ปีที่แล้ว +1

      mine too, have you found a fix?

    • @parthapratimsaha4483
      @parthapratimsaha4483 ปีที่แล้ว

      @@hannahh3642 Yes, its works only with Windows 7....... not with the higher versions. But Godox G2 software works perfectly with Windows 10 or 11

  • @joseluislopez7862
    @joseluislopez7862 8 หลายเดือนก่อน

    Hi, I need help, by mistake I uploaded the wrong firmware to a Pentax v860III P and it is not on the page, now it shows me error 9 firmware

  • @ThierryAZIMUTTT
    @ThierryAZIMUTTT 2 ปีที่แล้ว

    j'ai mis à jour mon 350s de V1 à V1.8 et ça me fait une ERREUR E9 avec voyant ROUGE AV allumé. J'ai remis la V1 et tout est normal. Une idée du problème?
    Merci!

    • @alexsilva_co
      @alexsilva_co  2 ปีที่แล้ว

      L'erreur E9 signifie généralement que vous avez installé le formware pour un autre appareil. Utilisez-vous V350 ou TT350 ?

  • @PauloParreira
    @PauloParreira 2 ปีที่แล้ว +1

    I just broke my AD200Pro after firmware upgrade. All the process went well, after "operation successful" the flash won't turn ON 🙁
    Yes, I removed the batterie and turn on for discharge, then I connected to computer.

    • @danahadi3411
      @danahadi3411 2 ปีที่แล้ว

      I have the same problem with my x2t Sony trigger and I am so pissed

    • @alexsilva_co
      @alexsilva_co  2 ปีที่แล้ว +1

      I'm sorry about your experience. Looking for information about your case I found out that, apparently there are two versions of the Ad200Pro flash, the regular and the A version, each one with a different firmware to update. Look for the FCC label on the bottom of the unit, if you see a text that says "Version A" next to the triangle with exclamation mark, you have the A version.
      You can find the corresponding firmware in this page: godox.com/support/search/?keyword=ad200pro

  • @gabinofotografia1677
    @gabinofotografia1677 5 หลายเดือนก่อน

    Can HSS be used in that mode?

  • @myuziq
    @myuziq 2 ปีที่แล้ว

    Hi Alex, what's the workaround for Mac users? As far as I can tell Godox doesn't support Mac users... I have a Bootcamp Mac that runs Windows for this purpose but apparently USB doesn't work when I'm running Windows on it... Thank you and I appreciate your time!

    • @alexsilva_co
      @alexsilva_co  2 ปีที่แล้ว

      What I have read is that you can use a virtual machine with Windows 7, 8 or 10, and then enable a USB port on the virtual machine. In order to run a virtual machine you can use Virtual Box or Parallels.

    • @myuziq
      @myuziq 2 ปีที่แล้ว

      @@alexsilva_co ah good to know. I’ll try it one day. Thank you for responding!

  • @mtnbikerJoe
    @mtnbikerJoe ปีที่แล้ว +1

    Thank you! I had to use a USB A to USB C for my X2T. A much more expensive USB C to USB C cable would not work

  • @SaarStromer
    @SaarStromer ปีที่แล้ว

    For me it was the tipp with removing the batteries, then it worked right away.

  • @dexterbrown
    @dexterbrown 3 หลายเดือนก่อน

    I noticed you stopped responding in comments so Im taking a long shot here. My process to update V1 has been frustrating. Im trying everything and nothing is working. Updating firmware shouldn't be this hard. I used USB C and USBC to USB A cable, I used thunderbolt usb C cable. Did all the other steps you mentioned and nothing is working. How?

  • @bernardomontanez7537
    @bernardomontanez7537 8 หลายเดือนก่อน

    Have you ever encountered a E5 on your godox?

  • @beatemeyer1352
    @beatemeyer1352 2 ปีที่แล้ว +2

    I know, this is not exactly the right place, but what can I do?
    I tried a firmware update on my x-pro N, something went wrong. I am not able to switch the pro on again.
    Is there anything possible to save the pro ,or is it completely damaged?

    • @danahadi3411
      @danahadi3411 2 ปีที่แล้ว

      i have the same problem what should I do please !