I had purchased the sofa and Dining table set on 24.6.2019 for my personal use. It is covered with the Guarantee for 36 months . After some time the leather started cracking . I contacted customer care of Papperfy and I also wrote e-mail . Customer care person of Papperfry called me and demanded photos of product. After sending photos I got reply from the Pepperfry that , the damage due uses of product, therefore they can not do anything. How can Papperfy say that , the leather is cracked due uses. Using sofa was main purpose to purchase . If the leather is getting cracked means they have used the lower quality product and cheated me .
They didn't cheat on you You should've asked the material is it real or synthetic leather instead And buy a more expensive one if you want it to be long lasting
Worst website .Do not order anything .worst furniture . Not replacing or refunding the amount
I had purchased the sofa and Dining table set on 24.6.2019 for my personal use. It is covered with the Guarantee for 36 months .
After some time the leather started cracking . I contacted customer care of Papperfy and I also wrote e-mail .
Customer care person of Papperfry called me and demanded photos of product. After sending photos I got reply from the Pepperfry that , the damage due uses of product, therefore they can not do anything.
How can Papperfy say that , the leather is cracked due uses. Using sofa was main purpose to purchase . If the leather is getting cracked means they have used the lower quality product and cheated me .
They didn't cheat on you
You should've asked the material is it real or synthetic leather instead
And buy a more expensive one if you want it to be long lasting
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