yes just a couple of days ago I contacted you, since, my old device screen failed, Now I have to buy new Nano Plus and will recover it with old phfrase, thanks for everything
What a jolly nice chap you are, Rex - I'm an XRP maxi - love your, and the app's, reference to XRP as 'Ripple'. makes me giggle every time when I hear that term. In my opinion, once much more widely adopted, XRP will once again be commonly accepted as Ripple (or Ripples) rather than XRP. XRP just doesn't roll as nicely as Ripple does. Runs on Ripple. What a wonderful tag line that is.
Thank you so much my friend i haven't used my nano for ages and plugged it in and tried to update it and then it started to ask for new pass codes and phrases i thought i lost the lot but for your step by step video i managed to sort it out . Made my day if knew you id but you a bottle of wine . Thanks again . Also when i opened the bitcoin app it says about transferring to a segwit address but i wasn't to to play around with that , Do you have a video on how to switch to segwit ? Thanks , top man ...
Constructive feedback suggestion : When explaining the buttons on the Nano it would help the novice if you use one finger clearly or when needed use two fingers ! It is confusing not knowing one or two finger clicks are needed ... Thanks for helping us understand trans versing the Nano - S
Thanks for the video. I stored some Neo and XLM on my Nono S all the way back in 2018. I’ve been trying to acces the wallet for a while now but it keeps giving a can’t connect messsge. I’ve tried everything suggested by Ledger but nothing working. Can I reset the Ledger I have in some way to see if that works. Many thanks.
What if i accidentally configure as a new device, but i didn't mean to, and it gives me a new recovery phrase after updating my nano S? Do I lose my crypto previously stored?
Thank you thank you thank you so much. I delete my extension metamask. I lost my account and I don't know how to recover my account. This tutorial help me recover my account.
Hi Rex, Thank you for your videos. Very good Info and helpful.. What about if one of the buttons on the Nano Ledger is not working? I cant even put in my pin. My left button is not working. Any help or advise is very appreciated. Thanks Dad!
Hello Rex. Is it possible to withdraw bitcoins from a paperwallet using the ledger nano? I have seen a lot of videos saying that all software realated wallets are potentially compromised therefore the best way to handle your coins is by the use of a hardware wallet. If that is true, how can a take the bitcoins out from a paper wallet without using a software wallet and only with a hardware wallet?
tell you what sir, the fact that you created a table of content for your video, compelled me to subscribe right from the get go....now I get to call you dad, ha! (In my best Arnold S. accent, I tell you...) I look to you as my fadher, and I will come to you for advices. (ther were no mispellings, that were not intended..) yeah I guess I over say things to just trying to put a little light in your day! take care and, thanks for be you
one note....I lost 1.5K ripple.....not sure how I messed that up or what to do about. I used the ripple wallet in chrome on my ledger. I did a restore on the ledger but nothing came back....I hav eno clue was about to chalk it up as a stupid error on my part? i just don't know where i went wrong .....the wallet asks for a recovery seed but that doesn't return anything? I have a T,B,I, disability? traumatic brain injury.....any ideas? if you do. please sed me an email to:ijb3@me.com or ijb3@comcast,net, thanks much daddio :) ira
After you restore the ledger using the 24 word recovery phrase It's gonna be blank basically . But when you go and add the Ripple app and then add a Ripple account in Ledger Live it should find your old wallet. Good luck!
Rex, brilliant info well delivered, thank you. Is it possible to recover to a specific date? reason for asking is that on the reset/recovery it returned to when i had nothing on it, like it was new when what i actually wanted was to see what crypto i had on it? Hope you understand my message....thanks again.
Perhaps you have done a reset and have a newer 24 word recovery phrase laying around? some people try to "recover" and end up "setting up as new" here is a more recent video on recovery: How to Restore a Ledger Nano X Hardware Wallet from your 24 Word Backup Phrase (Latest Version 2021): th-cam.com/video/iaPzg2mg9aQ/w-d-xo.html
Thank you so very much for replying Rex, you're so kind. My problem is that i have restored my nano s but then i have to reload the apps, i was thinking that the nano s would remember what i had on it after i restored it with my 24 word password, unfortunately it doesn't, perhaps i should try on another nano s?
Helpful video. I still don't get how a recovery seed phrase created before adding private keys can restore them on new device. How is the backup seed used to find the private keys to be recovered to the device?
The seed phrase restores the private keys which point to an address on the block-chain. That address on the block-chain contains the current balance and transaction history. It's like setting up a P.O. box. Even thorough you set it up last year when it was empty, it will still contain all of the mail you received since then.
Hello Rex Interesting device! Very well presented. Can the old style 24 word seed from old version Electrum Bitcoin wallet be used to restore directly on Ledger Nano S? Will this cross wallet restore affect the original wallet content? Thank you in advance for your advice.
Rex great video. I really need your help. My 24 word phrase is not working but my 12 word phrase is working? I see my coins on the blockchain but not in my wallet. Does support offer help with this type of issue?
Brilliant video, I saw a comment below about doing erc-20 tokens, that would be handy to know too. I got some ETN (electroneum) that I would like to put on the nano, is that possible?
Enjoyed your video and it was easy to follow your steps. I'm very concerned that my Nano app is corrupted and worried about resetting it. I purchased another Nano to try the reset you're describing. Should I be concerned? I'm leaning towards the recovery phrase will get me back onboard to view my wallet.
Yes the recovery phrase will always allow you to recover all of your wallets and balances. But if the first Nano S seems sketchy, I would try to get a replacement. You should be able to restore all of you wallets on the new one in the meantime. Hopefully you will end up with two good ones! ledger.zendesk.com/hc/en-us
My nano displays "Ripple", but what application are you using to see the wallet on my laptop? I keep getting the blank intro screen. What am I doing wrong?
I'm considering purchasing one! it is currently out of stock on Ledger's site. And don't buy the one on Amazon. Someone is selling one with the steel 24-word holder only and not the 2 Ledger Nano S's. I think it is a cool solution.
Hi I recently forgot my pin code but on reset I mistakenly hit new set up is all my data currency whipped out with the new setup any help would be greatly appreciated . I wish I observed your video first?
Thanks for sharing. How Can I transfer from Ledger Nano S device to another Nano S device without restoring? I have extracted the primary key from current Nano S device and imported it to an online app. For security purpose, I need to stop using the current Nano S device and transfer to a new Nano S device. If i do restore, I assume the primary key would keep the same. Could you please advise on how to transfer to a new device?
Is it a security problem if someone else gets possession of my xpub keys (extended public keys) from out of the Ethereum wallet in ledger. And could it compromise the assets in other wallets in ledger live as well ?
Hello Rex, Thanks for all your videos which are very helpful but I still can't get my crypro amounts to show up on my nano s. I bought my 1st nano s Dec/2017, loaded some BTC and ETH then left it alone for a year, did not do any updates during that time as well. The original recovery phrase would not open, so I bought another nano s. I had saved the recovery phrase on a spreadsheet and today I noticed I had 2 sets of recovery phrases. I tried the original phrase on both and they did not work. The 2nd set of phrases worked on the old and new nano s and it opened. Following your lead, I completely removed ledger live from my laptop and re-installed it. Removed and reinstalled BTC and ETH accounts but still no crypto balance. Not sure what I am doing wrong but everything looks good except I have no crypro showing in my accounts.. Thank you in advance for any new direction you have. Tony
Great videos. I was able to set up the nano x by watching your video. Steps were very clear. I am trying to set up backup on the nano s which I did up to 12.26 time stamp. I don't understand the steps that follow to confirm if the crypto on my nano x is accessible on the nano s. I am using the nano s with my phone and cable. Can you assist me to complete. Thanks.
That is a good idea. It will keep it from fading. Be sure and store it in a safe place. It is also not a bad idea to keep a copy somewhere off-site in case of fire or flood.
@@CryptoDad rex, what about a safety deposit box? I looked it up and the contents of safety deposit boxes are not insured. So what is the possible safest place to store the 24 word sees
Hey.. if you could share your knowledge about ICO and investing in ICOS, would be very helpful :). I would like to learn. Thankful to you, for being the guide. As you are calm and cool he he this phrase is for you " Keep calm, LIVE CRYPTO LIFE!!! " :D Cliched!!! hahaha
Hi Rex, i didn't use my Ledger nano S for almost 2 years. Chrome applications replaced with Ledger Live. . When i tried to connect, there was connection issues. I restored my nano s with 24 words recovery but unfortunatly didn't help. I after bought a new nano x and restored with 24 words recovery. I stil can't view my coins. I did almost everything. I have watched all your videos. What do you recommend?
I'm wondering how the Ledger Nano products and Trezor products aren't just scams. I was able to take that seed phrase over to electrum and transfer money out of the Ledger account with no hardware.
Thank you for the help! I tried to repair my nano S after "MCU is not geniune" i followed the steps to repair but on ledger live it instructs "open the manager and click update firmware" but when i go to the device to do that it gives me no option to update, it just goes to settings and shows me my current version (S E 1.3.1 and MCU 1.6) and if i click "reset all" it just brings me back to step 1. any help would be appreciated. thank you
@Rex Kneisley could you do a video on how to move an ERC-20 token into your Ledger Nano S using MyEtherWallet? I've been trying to find a good video on that and I can't find one. If you have Tron that would be even better!!! Thanks and love your videos!
Maybe the most stupid question but still.. it’s been from 2015 i’ve stored on my nano ledger, tried to open it few days ago but nano ledger is broken so bought new one, but how you know which crypto you had? Cause i know there are non default coins on it but don’t remember which ones cause it’s been such a long time?!... i have everything (password and 24 recovery phrase).
"if your ledger nano s came with a pin code or a recovery phrase, it's not safe to use and you should contact ledger support. only use a recovery phrase that your device displayed when it was set up." -this message scares me, and I'm too afraid to do anything while I send my old PC to the shop. I have my 24-word seed phrase. My ledger nano s let me set up my own pin code, but I don't remember how/where I got the 24-word seed phrase when I set everything up years ago.
Hello Sir I've been watching your stuff whenever i need I have a question what if I my wallet is lost or is broken or is gone faulty. Is there any backup
Hi Crypto Dad, my Nano S got stuck in Update Mode during Firmware update. Following 'repair' instructions on Ledger Live did not work. I'm weary of reseting the original as it is stuck in 'Update' mode. Should i order a new Nano S instead?
Hi Rex - cheers for the vids great stuff indeed! Could you tell me I'm stuck for a month already trying to update my firmware I've tried everything in the known universe still stuck :( When I plug in holding the left button down it typically goes to Bootloader on the screen then in the manager "restoring MCU" and then to installing firmware in the manager then "Unable to install firmware" in the manager and on the Nano screen reads "Update" That's where it stays and nothing happens for hours. Have tried maybe 100 times - beginning to dream about this little gizmo growing claws and laughing out loud :-) So my question is can I just somehow reset the little rascal and do the entire recovery thing? Start over basically. Problem is when I plug it in without pressing down the left button it goes straight to Update and does not change or do anything no matter what - it's just stuck there. Is there a way to wipe it clean and start over? Thank You!
Help!!! hi, I've been recently having trouble moving my bitcoin from coinbase pro to my Nano S.. Every time I try this, the funds are automatically moved from Coinbase Pro to Coinbase, instead of Ledger. I just clicked on "About" on Nano S, it says Ledger Live version 1.13.2. (How did it go from Nano S to Ledger Live??!!!) I'm confused, please help! And can you do a video on how to update to this version
I have a question Rex I have several Nano S ledger. One of them is on ledger live the other is on Chrome the one that is on Chrome the bitcoin wallet is empty with no Operations that any was sent to that wallet when i know i sent bitcoin to that wallet the same with Ripple wallet??? My ETH is still on there and my LTC is still on there. What do i need to do . I used my other nano Ledger s that I use for ledger live and everything is there.
Hi, I am having several problems with my Ledger wallet and the technical support is terrible. I am wondering if you offer any consultation for some of my questions. DO you have an email that I can contact you?
i reset my ledger to update and one of the phrases doesn't show up when i type it in? i triple checked it when i set up the device and wrote it on the card, what are my other options to restoring device to access crytpo?
i lost my ledger nano s. i dont have money to buy new one. i have some erc20 tokens on my ledger. how can i get them to mew/meta mask or any other online eth wallet only with 24 words recovery phase?
Hi Rex, i am learning a lot from watching your video's, very grateful that you make these video's. I am having some trouble with my nano s lately. i hope you can help me with that. first there was a code 28 problem , but that is solved and now suddenly when connecting i get that welcome sign where i am told to configure the device. i allready have coins on the nano s and it is asking me to configure again, it is a old device i used many times before. what can i do to get it working properly and acces my coins again ? please help !
A R , Well if it’s an older device and you’re having trouble, you might want to just disconnect and reconnect a few times to see if it works eventually. And if you’re continuing to have issues I would suggest purchasing a new ledger nano S and restoring from your 24 word recovery phrase of your original device. This will effectively transfer all of the wallets on to your new ledger which hopefully will be trouble-free.
@@CryptoDad it;s not so old, i bought it in 2018. I have 2 options on it, 1 configure as new device. 2 restore configuration. is it not possible to get it working again ? i do have my recovery seed. I have tried disconnecting and connecting but it starts like it is being used for the first time
A R , Well if it’s giving you those two options you should definitely restore from your 24 word recovery phrase. Maybe you accidentally entered the pin incorrectly three times? That will cause it to go into initialization mode
@@CryptoDad no i didn't entered a wrong pincode. I was scrolling through the apps on the nano when suddenly it started to flicker and got black, i disconnected it and then connected it again only to see a welcome sign and those two options on it. normally it would go straight to asking my pincode. i am worried i might do something wrong and mess it up even more than it already is
A R , Well if that’s the case then I stick to my original advice which is you should buy a new ledger and restore it using your original 24 word recovery phrase. Sounds like it’s defective
Start over, and use your 24 word seed to restore. It can be reset multiple times but the recovery phrase will always work to restore all of your wallets.
I forgot my password, and my ledger has reset itself. I have my recovery phrase. Will i need to get a new device to restore or can i use the one i already have? Thank you
Thanks you for the video. I forgot my PIN and it made me reset with a new 24 word pass phrase and didnt prompt me for my old 24 word phrase. Now I no longer have access to the private keys from my old addresses? Help I am freaking out.
you configured the device as new. reset your ledger again and hit the X for the restore option when it asks you if you want to configure as a new device.
what will happen to the stolen/lost ledger if i restore the 24 word recovery phrase into a new ledger nano? will the old stolen ledger wipe itself so the thief won't get any possible access to my wallets?
I moved my crypto from my desktop to the Nano S. Everything went ok. I then tried to do the firmware update and it didn't go smoothly at all. It froze on update for hours. I found it was a driver issue on the pc. Cleared that up and the update went to processing. In a few minutes it asked me for my pin. I entered the pin and but made a mistake halfway through. It then asked for recovery. I entered my 12 words and it came back invalid. Now when I try to sign on to it, it say welcome as if I'm a new user. I now have my Nano S, my 8 digit pin and my 24 word seed but no access to my crypto. Questions, are my coins still safe in my wallet? Anyone know how Nano can go about straightening this mess out?
Hi Rex i have an issue when i try to update my nano. It stay in update and don t move. I try to push left button my ledger live can t recognize nothing and i see only on ledger update
One of my Ledger Devices (NanoS) stopped working, I restored a new device (NanX) using my existing 24 word passphrase, now there are 0 accounts ( blank ) showing on this device, what can I do now ?😓
Hi Rex, just so I’m crystal clear-if I’ve forgotten my pin and I enter it incorrectly 3 times to get to the recovery option, doing so does not erase the cryptocurrency on my Ledger? (Because it’s not really on my Ledger in the first place?) Thx for conformation. I obviously don’t want to restore Ledger and in doing so erase crypto.
Shawn M. Gross, That is correct the cryptocurrency is not “on your ledger” it is on the Blockchain. Your ledger stores the private key that controls the address on the Blockchain. And when you enter your pin incorrectly three times it will reset the device. So effectively your master private key is erased. But it can always be restored with your 24 word recovery phrase. So as long as you have that, your cryptocurrency is safe. In fact that 24 word recovery phrase can also be used to restore to other types of wallets as well.
I restored my Ledger Nano 5 wallet from the private security key, then on Ledger Live deleted my Etherium App, reinstalled it and the small bit of ETH I had does not now show up on Ledger Live. How do I get them back?
Dad, I'm trippin...I just did the new firmware update but my pc is Windows 7 so I had to use my daughter's laptop Windows 10. Update worked, showed good in settings. I went back to my Windows 7 and deleted and reinstalled my apps, manager, btc, ltc, eth. But it won't open manager properly....it says to connect device, I do, and do again, again...nothing. Then all of a sudden after removing the nano s it gives me the Welcome Screen and wants recovery seed. I followed the beginning steps and put in first recovery word and stopped because I was worried I may be compromised...because before that happened it said, "MC firmware not genuine" (MCA, I THINK). So I turned off pc and unplugged nano after. Why would it want to reset? BTW, I did what you did at beginning: where I said recover existing nano/acct. However, before doing all that I checked on my daughter's laptop for each crpto I have and all were there and accessible.... Do you know why it would say "firmware not genuine?" Do I need to update my Windows 7?? Please help pops! I am so worried....
Is recovery phrase ever expire?I have ledger nano s 1.2 and I never updated can i still update?if not can I restore it in a new device by using my recovery phrase.Please let me know I will be really appreciate.
Dennis W , I never had any problems with that with the Ledger S, and I’ve had mine a couple of years. It doesn’t have a battery it works off power only. The ledger nano X is different. It does have a battery. Similar to a watch battery. I don’t know if there’s anyway to replace it. But I believe it’s rechargeable.
Please, I got a new laptop and simply want to access the XRP I have on a nano S. I cannot figure how to do this. I don't know where on your video you are addressing this. This is not a new nano S. How do I access what is on my nano S? I have followed all the instructions, put in my 24 words and there is nothing on the laptop screen or on the nano S. I have downloaded the LedgerLive app on to my laptop. I cannot ask a question to the help desk because I cannot access the firmware type. Can you help at all?
All you need to do is install ledger live on the new laptop. when you first launch it, choose the "initialized device" option. You will need to re-add all of your accounts. check out this video. it is closer to what you are attempting to do: Using Ledger Live with Your Ledger Nano S th-cam.com/video/XVSTZ7DwB8Q/w-d-xo.html
yes just a couple of days ago I contacted you, since, my old device screen failed, Now I have to buy new Nano Plus and will recover it with old phfrase, thanks for everything
What a jolly nice chap you are, Rex - I'm an XRP maxi - love your, and the app's, reference to XRP as 'Ripple'. makes me giggle every time when I hear that term. In my opinion, once much more widely adopted, XRP will once again be commonly accepted as Ripple (or Ripples) rather than XRP. XRP just doesn't roll as nicely as Ripple does. Runs on Ripple. What a wonderful tag line that is.
Rex, thank you so much for you time and effort working this out for us that are new to crypto. it is very much appreciated
Thanks for your very clear instructions
Who's your daddy? Crypto Dad is king! Keep up the nice work.
Good job Dad! Very useful information. Thank you for posting.
this video is really well explained , you are the real teacher !
Thank you so much my friend i haven't used my nano for ages and plugged it in and tried to update it and then it started to ask for new pass codes and phrases i thought i lost the lot but for your step by step video i managed to sort it out . Made my day if knew you id but you a bottle of wine . Thanks again . Also when i opened the bitcoin app it says about transferring to a segwit address but i wasn't to to play around with that , Do you have a video on how to switch to segwit ? Thanks , top man ...
Constructive feedback suggestion : When explaining the buttons on the Nano it would help the novice if you use one finger clearly or when needed use two fingers ! It is confusing not knowing one or two finger clicks are needed ... Thanks for helping us understand trans versing the Nano - S
Oh man thank you I thought I lost everything
Thanks for the video. I stored some Neo and XLM on my Nono S all the way back in 2018. I’ve been trying to acces the wallet for a while now but it keeps giving a can’t connect messsge. I’ve tried everything suggested by Ledger but nothing working. Can I reset the Ledger I have in some way to see if that works. Many thanks.
Perhaps you can get a new device and restore from your 24 word recovery phrase. Then try again.
CryptoDad, can we use this same process to have an extra backup nano - (two nanos with the same info) incase one gets damaged, i’ll have a back-up?
Your video saved my assets, Thumbs up!
Thank you so much for this amazing video. Very useful and easy to follow.
What if i accidentally configure as a new device, but i didn't mean to, and it gives me a new recovery phrase after updating my nano S? Do I lose my crypto previously stored?
Yes 1 FD 2 is right. Restore from your original 24 word phrase
Wow I have just done this ,just nearly had a mental break down thinking I'd lost my btc
those Time Stamps in your video (0:48) would have been nice if they had been part of the descriptions itself.
thanks crypt dad you are a live safer I was afford all my coins were gone
Thank you thank you thank you so much. I delete my extension metamask. I lost my account and I don't know how to recover my account. This tutorial help me recover my account.
Hi Rex, Thank you for your videos. Very good Info and helpful.. What about if one of the buttons on the Nano Ledger is not working? I cant even put in my pin. My left button is not working. Any help or advise is very appreciated. Thanks Dad!
Hello Rex. Is it possible to withdraw bitcoins from a paperwallet using the ledger nano?
I have seen a lot of videos saying that all software realated wallets are potentially compromised therefore the best way to handle your coins is by the use of a hardware wallet. If that is true, how can a take the bitcoins out from a paper wallet without using a software wallet and only with a hardware wallet?
Crypto dad . I really would like your help on the side on the topic.
tell you what sir, the fact that you created a table of content for your video, compelled me to subscribe right from the get go....now I get to call you dad, ha! (In my best Arnold S. accent, I tell you...) I look to you as my fadher, and I will come to you for advices. (ther were no mispellings, that were not intended..) yeah I guess I over say things to just trying to put a little light in your day! take care and, thanks for be you
Thanks for the vote of confidence!
one note....I lost 1.5K ripple.....not sure how I messed that up or what to do about. I used the ripple wallet in chrome on my ledger. I did a restore on the ledger but nothing came back....I hav eno clue was about to chalk it up as a stupid error on my part? i just don't know where i went wrong .....the wallet asks for a recovery seed but that doesn't return anything? I have a T,B,I, disability? traumatic brain injury.....any ideas? if you do. please sed me an email to:ijb3@me.com or ijb3@comcast,net, thanks much daddio :)
ira
After you restore the ledger using the 24 word recovery phrase It's gonna be blank basically . But when you go and add the Ripple app and then add a Ripple account in Ledger Live it should find your old wallet. Good luck!
Excellent as always Rex
Rex, brilliant info well delivered, thank you. Is it possible to recover to a specific date? reason for asking is that on the reset/recovery it returned to when i had nothing on it, like it was new when what i actually wanted was to see what crypto i had on it? Hope you understand my message....thanks again.
Perhaps you have done a reset and have a newer 24 word recovery phrase laying around? some people try to "recover" and end up "setting up as new"
here is a more recent video on recovery:
How to Restore a Ledger Nano X Hardware Wallet from your 24 Word Backup Phrase (Latest Version 2021): th-cam.com/video/iaPzg2mg9aQ/w-d-xo.html
Thank you so very much for replying Rex, you're so kind.
My problem is that i have restored my nano s but then i have to reload the apps, i was thinking that the nano s would remember what i had on it after i restored it with my 24 word password, unfortunately it doesn't, perhaps i should try on another nano s?
Helpful video. I still don't get how a recovery seed phrase created before adding private keys can restore them on new device. How is the backup seed used to find the private keys to be recovered to the device?
The seed phrase restores the private keys which point to an address on the block-chain. That address on the block-chain contains the current balance and transaction history. It's like setting up a P.O. box. Even thorough you set it up last year when it was empty, it will still contain all of the mail you received since then.
i was flapping like a nutter thanks to you i solved my missing lite coin thanks for the vid as id of never sorted it out thanks again
Do you have to use the same computer every time to log in to access you crypto?
Hello Rex
Interesting device! Very well presented.
Can the old style 24 word seed from old version Electrum Bitcoin wallet be used to restore directly on Ledger Nano S? Will this cross wallet restore affect the original wallet content?
Thank you in advance for your advice.
Hi Rex
Do u think the nano S usb port can be faulty?
I heard you can restore Ledger wallet into tresor wallet please do that vodeo next 😊
thanks for making this video
Do you need to have it plugged in and connected to ledger live to set it up? Or can you set up your seed word off line?
What is the answer to this question??
*clemshack* on !G finally got a recommendation from me🌟🌟🌟
Rex great video. I really need your help. My 24 word phrase is not working but my 12 word phrase is working? I see my coins on the blockchain but not in my wallet. Does support offer help with this type of issue?
Had same issue. I almost lost my coins. I contacted *Unbitcoin* on lnstagram and he helped me.
Thank you 🙏🏻
Hello Crypto Dad can you make a video on how to get the private key from the Nano ledger S ?
Brilliant video, I saw a comment below about doing erc-20 tokens, that would be handy to know too. I got some ETN (electroneum) that I would like to put on the nano, is that possible?
Enjoyed your video and it was easy to follow your steps. I'm very concerned that my Nano app is corrupted and worried about resetting it. I purchased another Nano to try the reset you're describing. Should I be concerned? I'm leaning towards the recovery phrase will get me back onboard to view my wallet.
Yes the recovery phrase will always allow you to recover all of your wallets and balances. But if the first Nano S seems sketchy, I would try to get a replacement. You should be able to restore all of you wallets on the new one in the meantime. Hopefully you will end up with two good ones!
ledger.zendesk.com/hc/en-us
My nano displays "Ripple", but what application are you using to see the wallet on my laptop? I keep getting the blank intro screen. What am I doing wrong?
saved my life
What are your thoughts about the cyrptosteel???
I'm considering purchasing one! it is currently out of stock on Ledger's site. And don't buy the one on Amazon. Someone is selling one with the steel 24-word holder only and not the 2 Ledger Nano S's.
I think it is a cool solution.
THANK YOU
Hi I recently forgot my pin code but on reset I mistakenly hit new set up is all my data currency whipped out with the new setup any help would be greatly appreciated . I wish I observed your video first?
I had similar issues but *Spantools1* on ¶πstagram fixed mine
Thanks for sharing. How Can I transfer from Ledger Nano S device to another Nano S device without restoring? I have extracted the primary key from current Nano S device and imported it to an online app. For security purpose, I need to stop using the current Nano S device and transfer to a new Nano S device. If i do restore, I assume the primary key would keep the same. Could you please advise on how to transfer to a new device?
Is it a security problem if someone else gets possession of my xpub keys (extended public keys) from out of the Ethereum wallet in ledger. And could it compromise the assets in other wallets in ledger live as well ?
Hello Rex, Thanks for all your videos which are very helpful but I still can't get my crypro amounts to show up on my nano s. I bought my 1st nano s Dec/2017, loaded some BTC and ETH then left it alone for a year, did not do any updates during that time as well. The original recovery phrase would not open, so I bought another nano s. I had saved the recovery phrase on a spreadsheet and today I noticed I had 2 sets of recovery phrases. I tried the original phrase on both and they did not work. The 2nd set of phrases worked on the old and new nano s and it opened. Following your lead, I completely removed ledger live from my laptop and re-installed it. Removed and reinstalled BTC and ETH accounts but still no crypto balance. Not sure what I am doing wrong but everything looks good except I have no crypro showing in my accounts.. Thank you in advance for any new direction you have. Tony
Hi Rex. How can I fix my balance? It's not correct my value amount. Thanks.
I bought a ledger nano s at a consignment store inside it has the pin and 24 word phrase. How do I find out if there is any crypto stored on it?
Great videos. I was able to set up the nano x by watching your video. Steps were very clear. I am trying to set up backup on the nano s which I did up to 12.26 time stamp. I don't understand the steps that follow to confirm if the crypto on my nano x is accessible on the nano s. I am using the nano s with my phone and cable. Can you assist me to complete. Thanks.
Great vid.
Do you recommend laminating the the recovery sheet?
That is a good idea. It will keep it from fading. Be sure and store it in a safe place. It is also not a bad idea to keep a copy somewhere off-site in case of fire or flood.
@@CryptoDad ok
@@CryptoDad rex, what about a safety deposit box? I looked it up and the contents of safety deposit boxes are not insured. So what is the possible safest place to store the 24 word sees
i did the same thing....its actually a smart idea....greater chance of it not gettomg lost or liquid damage
I have a new Nano S, should I update then install ?? or install then update.
Thank you
I hope I don't need it. Thank you very much for your valuable information.
Hey.. if you could share your knowledge about ICO and investing in ICOS, would be very helpful :). I would like to learn. Thankful to you, for being the guide. As you are calm and cool he he this phrase is for you " Keep calm, LIVE CRYPTO LIFE!!! " :D Cliched!!! hahaha
great vid, just bought a ledger through your link!
Jeremy Quinn, You’re the best!
@@CryptoDad follow me back on Twitter!
I lost/fogot my Ledger Nano S pin code. Would I loose all my coins/currency if I restore a new pin??? Thank you!
Hi Rex, i didn't use my Ledger nano S for almost 2 years. Chrome applications replaced with Ledger Live. . When i tried to connect, there was connection issues. I restored my nano s with 24 words recovery but unfortunatly didn't help. I after bought a new nano x and restored with 24 words recovery. I stil can't view my coins. I did almost everything. I have watched all your videos. What do you recommend?
same thing happen to me, can't connect.....hopefully you get it working. If you find out anything let me know. thanks
This is incredible information, thank you so much for this valuable free info!
I'm wondering how the Ledger Nano products and Trezor products aren't just scams. I was able to take that seed phrase over to electrum and transfer money out of the Ledger account with no hardware.
Thank you for the help! I tried to repair my nano S after "MCU is not geniune" i followed the steps to repair but on ledger live it instructs "open the manager and click update firmware" but when i go to the device to do that it gives me no option to update, it just goes to settings and shows me my current version (S E 1.3.1 and MCU 1.6) and if i click "reset all" it just brings me back to step 1. any help would be appreciated. thank you
I recommend *Unbitcoin* on lnstagram. Trust me he's a genius
@Rex Kneisley could you do a video on how to move an ERC-20 token into your Ledger Nano S using MyEtherWallet? I've been trying to find a good video on that and I can't find one. If you have Tron that would be even better!!! Thanks and love your videos!
I'm working on that. I need to play catch-up on ERC-20 info.
Maybe the most stupid question but still.. it’s been from 2015 i’ve stored on my nano ledger, tried to open it few days ago but nano ledger is broken so bought new one, but how you know which crypto you had? Cause i know there are non default coins on it but don’t remember which ones cause it’s been such a long time?!... i have everything (password and 24 recovery phrase).
"if your ledger nano s came with a pin code or a recovery phrase, it's not safe to use and you should contact ledger support.
only use a recovery phrase that your device displayed when it was set up."
-this message scares me, and I'm too afraid to do anything while I send my old PC to the shop. I have my 24-word seed phrase. My ledger nano s let me set up my own pin code, but I don't remember how/where I got the 24-word seed phrase when I set everything up years ago.
Hello Sir I've been watching your stuff whenever i need
I have a question what if I my wallet is lost or is broken or is gone faulty.
Is there any backup
The backup is the recovery words
@@carlavv5302 how are the private keys restored though..?
@@stephenbrennan1903 sorry that I don't know.
Can I use the 12 words recovery phrase if I have a 24 words recovery phrase?
What if you use another computer? I can see the coins but no currency and there seems to be no way I can restore it.
Hey what happens if the ledger company goes out of business? Can u still get ur bitcoin witb your 24 word seed?
Please make a detailed video that how one can recover their BTC & ALTS without nano ledger nano S? How to make a back up?
Hi Crypto Dad, my Nano S got stuck in Update Mode during Firmware update. Following 'repair' instructions on Ledger Live did not work. I'm weary of reseting the original as it is stuck in 'Update' mode. Should i order a new Nano S instead?
Bro i am facing same problem
Have you got solved with your problem
If yes please send me your mail id
Great video
What font is that you used @0:30
If I restore my ledger will I get back my Planets tokens that I lost after opting out on MyAlgo wallet?
Hi Rex - cheers for the vids great stuff indeed! Could you tell me I'm stuck for a month already trying to update my firmware I've tried everything in the known universe still stuck :( When I plug in holding the left button down it typically goes to Bootloader on the screen then in the manager "restoring MCU" and then to installing firmware in the manager then "Unable to install firmware" in the manager and on the Nano screen reads "Update" That's where it stays and nothing happens for hours. Have tried maybe 100 times - beginning to dream about this little gizmo growing claws and laughing out loud :-) So my question is can I just somehow reset the little rascal and do the entire recovery thing? Start over basically. Problem is when I plug it in without pressing down the left button it goes straight to Update and does not change or do anything no matter what - it's just stuck there. Is there a way to wipe it clean and start over? Thank You!
How long ledger nano S device can be used without any problem? My device has no screen output after 1 year +. Maybe need to buy a new one and restore.
You can replace the SCREEN and drive on. It''s alot cheaper than buying another ledger. And it's EASY to replace the screen.
Help!!! hi, I've been recently having trouble moving my bitcoin from coinbase pro to my Nano S.. Every time I try this, the funds are automatically moved from Coinbase Pro to Coinbase, instead of Ledger. I just clicked on "About" on Nano S, it says Ledger Live version 1.13.2. (How did it go from Nano S to Ledger Live??!!!) I'm confused, please help! And can you do a video on how to update to this version
I have a question Rex I have several Nano S ledger. One of them is on ledger live the other is on Chrome the one that is on Chrome the bitcoin wallet is empty with no Operations that any was sent to that wallet when i know i sent bitcoin to that wallet the same with Ripple wallet??? My ETH is still on there and my LTC is still on there. What do i need to do . I used my other nano Ledger s that I use for ledger live and everything is there.
Hi, I am having several problems with my Ledger wallet and the technical support is terrible. I am wondering if you offer any consultation for some of my questions. DO you have an email that I can contact you?
Is it possible to recover crypto from a wallet to a completly different wallet with the recovery phrase?
Yes.
hey DaD can I back up my ledger fund from nano S to X?
Use *Alfred_hack*o 1G he will help you
i reset my ledger to update and one of the phrases doesn't show up when i type it in? i triple checked it when i set up the device and wrote it on the card, what are my other options to restoring device to access crytpo?
I had same problem but *Unbitcoin* on lnstagram helped me. Now I cna access my cryptocurrencies.
i lost my ledger nano s. i dont have money to buy new one. i have some erc20 tokens on my ledger. how can i get them to mew/meta mask or any other online eth wallet only with 24 words recovery phase?
Hi Rex, i am learning a lot from watching your video's, very grateful that you make these video's.
I am having some trouble with my nano s lately. i hope you can help me with that. first there was a code 28 problem , but that is solved and now suddenly when connecting i get that welcome sign where i am told to configure the device. i allready have coins on the nano s and it is asking me to configure again, it is a old device i used many times before. what can i do to get it working properly and acces my coins again ?
please help !
A R , Well if it’s an older device and you’re having trouble, you might want to just disconnect and reconnect a few times to see if it works eventually. And if you’re continuing to have issues I would suggest purchasing a new ledger nano S and restoring from your 24 word recovery phrase of your original device. This will effectively transfer all of the wallets on to your new ledger which hopefully will be trouble-free.
@@CryptoDad it;s not so old, i bought it in 2018.
I have 2 options on it, 1 configure as new device. 2 restore configuration.
is it not possible to get it working again ? i do have my recovery seed. I have tried disconnecting and connecting but it starts like it is being used for the first time
A R , Well if it’s giving you those two options you should definitely restore from your 24 word recovery phrase. Maybe you accidentally entered the pin incorrectly three times? That will cause it to go into initialization mode
@@CryptoDad no i didn't entered a wrong pincode. I was scrolling through the apps on the nano when suddenly it started to flicker and got black, i disconnected it and then connected it again only to see a welcome sign and those two options on it. normally it would go straight to asking my pincode. i am worried i might do something wrong and mess it up even more than it already is
A R , Well if that’s the case then I stick to my original advice which is you should buy a new ledger and restore it using your original 24 word recovery phrase. Sounds like it’s defective
I entered my pin wrong 3 times. after I follow your step in a new Nano Ledge. How i recover my coins? Thanks for your help.
Start over, and use your 24 word seed to restore. It can be reset multiple times but the recovery phrase will always work to restore all of your wallets.
I forgot my password, and my ledger has reset itself. I have my recovery phrase. Will i need to get a new device to restore or can i use the one i already have? Thank you
Hey AgentRK you enter the pincode wrong 3 times and the wallet erases everything. Then you just restore it how he does in this video.
Thanks you for the video. I forgot my PIN and it made me reset with a new 24 word pass phrase and didnt prompt me for my old 24 word phrase. Now I no longer have access to the private keys from my old addresses? Help I am freaking out.
you configured the device as new. reset your ledger again and hit the X for the restore option when it asks you if you want to configure as a new device.
what will happen to the stolen/lost ledger if i restore the 24 word recovery phrase into a new ledger nano? will the old stolen ledger wipe itself so the thief won't get any possible access to my wallets?
That's what the pin code is for....
Better pray nobody has your pin. No other human being knows my pin.
I moved my crypto from my desktop to the Nano S. Everything went ok. I then tried to do the firmware update and it didn't go smoothly at all. It froze on update for hours. I found it was a driver issue on the pc. Cleared that up and the update went to processing. In a few minutes it asked me for my pin. I entered the pin and but made a mistake halfway through. It then asked for recovery. I entered my 12 words and it came back invalid. Now when I try to sign on to it, it say welcome as if I'm a new user. I now have my Nano S, my 8 digit pin and my 24 word seed but no access to my crypto. Questions, are my coins still safe in my wallet? Anyone know how Nano can go about straightening this mess out?
Hi Rex i have an issue when i try to update my nano. It stay in update and don t move. I try to push left button my ledger live can t recognize nothing and i see only on ledger update
One of my Ledger Devices (NanoS) stopped working, I restored a new device (NanX) using my existing 24 word passphrase, now there are 0 accounts ( blank ) showing on this device, what can I do now ?😓
Cool stuff!!! Rex, Thank you!!! Cute kids :D :)
Hi Rex, just so I’m crystal clear-if I’ve forgotten my pin and I enter it incorrectly 3 times to get to the recovery option, doing so does not erase the cryptocurrency on my Ledger? (Because it’s not really on my Ledger in the first place?) Thx for conformation. I obviously don’t want to restore Ledger and in doing so erase crypto.
Shawn M. Gross, That is correct the cryptocurrency is not “on your ledger” it is on the Blockchain. Your ledger stores the private key that controls the address on the Blockchain. And when you enter your pin incorrectly three times it will reset the device. So effectively your master private key is erased. But it can always be restored with your 24 word recovery phrase. So as long as you have that, your cryptocurrency is safe. In fact that 24 word recovery phrase can also be used to restore to other types of wallets as well.
So I lose my Stellar ? Can it be found on Stellar ?
I restored my Ledger Nano 5 wallet from the private security key, then on Ledger Live deleted my Etherium App, reinstalled it and the small bit of ETH I had does not now show up on Ledger Live. How do I get them back?
can you show how i recover it without a new device. so if i want make it just with like a normal wallet from the internet
Will I lose my coins if i reset my pin code? Do I choose to restore my device? I have my 24 word phrase written down.
Hi, yes I'm trying to restore myLedger Nano s and typing in my recovery phrase and my second word dosen't show up...What do you suggest I do?
life saver
I keep getting an error when I try to connect ledger nano x to metamask. What do I do?
Dad, I'm trippin...I just did the new firmware update but my pc is Windows 7 so I had to use my daughter's laptop Windows 10. Update worked, showed good in settings. I went back to my Windows 7 and deleted and reinstalled my apps, manager, btc, ltc, eth. But it won't open manager properly....it says to connect device, I do, and do again, again...nothing. Then all of a sudden after removing the nano s it gives me the Welcome Screen and wants recovery seed. I followed the beginning steps and put in first recovery word and stopped because I was worried I may be compromised...because before that happened it said, "MC firmware not genuine" (MCA, I THINK). So I turned off pc and unplugged nano after.
Why would it want to reset?
BTW, I did what you did at beginning: where I said recover existing nano/acct.
However, before doing all that I checked on my daughter's laptop for each crpto I have and all were there and accessible....
Do you know why it would say "firmware not genuine?" Do I need to update my Windows 7??
Please help pops! I am so worried....
don't worry. just a glitch. check out this guide:
support.ledgerwallet.com/hc/en-us/articles/360001565833-What-if-the-MCU-is-not-genuine-
Is recovery phrase ever expire?I have ledger nano s 1.2 and I never updated can i still update?if not can I restore it in a new device by using my recovery phrase.Please let me know I will be really appreciate.
If the Nano is stored away or used infrequently and the charge drops will it recover when plugged back in okay?
Dennis W , I never had any problems with that with the Ledger S, and I’ve had mine a couple of years. It doesn’t have a battery it works off power only. The ledger nano X is different. It does have a battery. Similar to a watch battery. I don’t know if there’s anyway to replace it. But I believe it’s rechargeable.
Please, I got a new laptop and simply want to access the XRP I have on a nano S. I cannot figure how to do this. I don't know where on your video you are addressing this. This is not a new nano S. How do I access what is on my nano S? I have followed all the instructions, put in my 24 words and there is nothing on the laptop screen or on the nano S. I have downloaded the LedgerLive app on to my laptop. I cannot ask a question to the help desk because I cannot access the firmware type. Can you help at all?
All you need to do is install ledger live on the new laptop. when you first launch it, choose the "initialized device" option.
You will need to re-add all of your accounts.
check out this video. it is closer to what you are attempting to do:
Using Ledger Live with Your Ledger Nano S
th-cam.com/video/XVSTZ7DwB8Q/w-d-xo.html
Can you please help! I’m trying to restore my ledger nano S but as soon as I plug it in my pin code screen comes out.