The Story of recteq | Ray Carnes & Ron Cundy

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  • เผยแพร่เมื่อ 27 พ.ย. 2024

ความคิดเห็น • 92

  • @jayshaw20
    @jayshaw20 3 ปีที่แล้ว +6

    Love my RT-700! Proud to be a part of the fam!

  • @dikdark6831
    @dikdark6831 3 ปีที่แล้ว +2

    My 680 is still chugging along. Couldn’t be happier. Congrats to Ray, Ron and the rest of the RecTeq crew. The level of customer service you guys provide is second to none and is a big part of your success.

  • @blue_ta_que
    @blue_ta_que 3 ปีที่แล้ว +2

    I joined the RecTeq family 5 years ago. Started with an RT680 then I got the first editions of the Bullseye and Matador. I love them all. I can personally say after attending the recteq academy last month that this company is even better than you experience when dealing with them remotely from home. They are truly first class. What you see is what you get. These guys do not ham it up for the camera when doing social media videos. They are exactly the same on and off camera. The academy experience was better than I could have imagined, a memory I will have for a life time. The RecTeq crew is incredible and I thank them for making that experience so awesome. See y'all at the RecTeq.

  • @rnmike1569
    @rnmike1569 3 ปีที่แล้ว +2

    Absolutely love my 700 Bull affectionately known as The Beast! Thank you for all you do friends! I am a Pediatric Intensive Care Flight Nurse, your grill has kept my team fed on many occasions!

  • @chmiey
    @chmiey 3 ปีที่แล้ว +5

    You guys are amazing. I have both the Bull and the Bullseye, I can't be happier. When I just started out, had operational questions. Customer Service answered all my question. Call the spoke to Chef Greg on cooking questions. Greg and Jody answered a number of e mail questions and recipe request. Plus you daily infomercials are a great learning tool. Can't say enough. Thanks for being the best in all areas, and delivering what you promise

  • @rob4263
    @rob4263 3 ปีที่แล้ว +3

    Best pellet grill made in my opinion and the BEST customer service too. Hard to find that combination these days. Keep up the great work rec teq crew...and congrats on all your success.

  • @jimhealy8047
    @jimhealy8047 3 ปีที่แล้ว

    I’ve had my RecTec for about 10 years now and it is bullet proof! The most amazing part of this company is the customer service. Last year I had an issue with my smoker so I called and I believe Ray answered the phone, I told him my issue, he asked me to go to it and he had me run a few functions. He immediately knew that a part went bad so he overnighted a new one to me without any cost. This kind of service is unbelievable especially in these times. And oh, by the way, it is the greatest grill/smoker I have ever had and it’s still going strong. Amazing product and keep up the great work!

  • @joshpandh
    @joshpandh 3 ปีที่แล้ว +2

    Just got the 590 and its awesome. Built like a tank and customer service is outstanding. Congrats on the incredible growth of your company and I'm sure it's only going to grow more because of the core business model.

  • @jmault86
    @jmault86 3 ปีที่แล้ว +1

    Best company and product out there! Bought a 700 and quickly bought a 590 for our seasonal campsite. We rarely use our oven anymore. Smoking, grilling, baking, pizzas, etc...it ALL taste better on the RecTec!

  • @lawwdogg1digr
    @lawwdogg1digr 3 ปีที่แล้ว +1

    The 590 was the best purchase I’ve made in years! From learning about recteq while listening to the Glenn Beck radio show, to the great experience when ordering over the phone, to the smiles on the faces of family and friends, to the pride in preparing a great tasting, nourishing meal for for my family, to the ardent defending of recteq products on social media groups, I couldn’t be happier. Never stray from your core beliefs of Quality, Price and Customer Service and I’m with you for life! Thanks.

    • @ldarlener
      @ldarlener 3 ปีที่แล้ว +2

      I was so impressed when I chatted with them on the phone, I drove down to GA to get my husband an RT700 and a matador. 2 weeks later I drove back down to get myself a bullseye.

  • @arronbradford6858
    @arronbradford6858 3 ปีที่แล้ว +1

    I can’t believe the quality of this grill. The fact that when I tell people that I bought a recteq, and they have never heard of it blows me away! Time to increase that marketing budget boys!

  • @PuddlePirateProjects
    @PuddlePirateProjects 3 ปีที่แล้ว +2

    What a great story! Thank you so much for sharing. I love my RT-590!

  • @johnabbott8150
    @johnabbott8150 3 ปีที่แล้ว +2

    I have three of these grills and couldn’t be happier with them. The customer service is legendary and I always look forward to their new products !

  • @edpippin
    @edpippin 3 ปีที่แล้ว +1

    You guys have come a long way and built a great product and support team. Congratulations to Ray and Ron and kudos to the media guys for a great video.

  • @mattwendorf1110
    @mattwendorf1110 3 ปีที่แล้ว +1

    Got my 700 last week. The quality is off the charts!! I have told all my friends about you guys.

  • @gailguilliams1365
    @gailguilliams1365 3 ปีที่แล้ว +1

    We are looking forward to making many great family meals using our new Recteq. . . .my husband listens to talk radio and has heard Glenn Beck rave about how great your grills are so when our gas grill went out recently and I mentioned possibly getting a pellet grill this time, he didn't hesitate to say we needed to get a Recteq. Best of luck to you as you continue to build your dreams thru this company. As a small business owner ourselves, we love supporting small businesses and there's nothing more exciting than watching them be successful!

  • @dangerouslydeliciousbbq6097
    @dangerouslydeliciousbbq6097 3 ปีที่แล้ว +1

    An amazing story! Y’all are an inspiration and we love being part of the Recteq family!! I cannot wait to see what the future holds for this amazing company!! -Laura Parsons

  • @miahcollins4945
    @miahcollins4945 3 ปีที่แล้ว +2

    My Rt-680 is going strong with no problems what so ever 2 plus years later definitely worth every penny!!!!!

    • @recteq
      @recteq  3 ปีที่แล้ว +1

      We love to hear from our happy RT-680 owners! Thanks for being a longtime loyal member of the recteq family. 🤘🔥

  • @thundersnare
    @thundersnare 3 ปีที่แล้ว +2

    I absolutely love their products. I have an RT-700 and plan on buying a bullseye next. Their ribs and sauces I use on just about everything I eat! Wonderful company, outstanding customer service. I want to work for Ray and Ron some day!!

  • @Kasper623
    @Kasper623 3 ปีที่แล้ว +2

    This was a great video, love my Bull. Thanks guys. Keep up the great work

  • @dillonbogart139
    @dillonbogart139 3 ปีที่แล้ว +1

    Just got an RT590. Absolutely Love It! Amazing product and congrats on fulfilling your dreams! Your grill creation now has a home on my porch! 🍻

  • @rcwoody2
    @rcwoody2 3 ปีที่แล้ว +2

    Just purchased my new RT-700 Bull last week and can't wait to start smoking meat on it, I am a Traeger convert and do a lot of stick smoking also. Thank you recteq for such a great built product.

  • @gingerbeardman73
    @gingerbeardman73 3 ปีที่แล้ว +1

    Just ordered the 590 and awaiting its arrival in the next couple days. Researching and reading everyone’s comments about RecTec’s customer service was the tipping point on me deciding between the RecTec and the Traeger. Can’t wait to start cooking on my new 590.

  • @roberttaylor3890
    @roberttaylor3890 3 ปีที่แล้ว

    Love my RT-700! I moved from Grovetown, GA to Key West, FL and people here are like "holy *hit!" That "insert food here" is amazing! What kind of grill is that!

  • @FreeSpeech940
    @FreeSpeech940 2 ปีที่แล้ว +1

    You guys are awesome. I’m done with Louisiana and Traegers. I look forward to buying RC700 this Labor Day weekend from you guys and I have trust in your brand!

  • @roadking1062
    @roadking1062 3 ปีที่แล้ว +1

    Being back woods east tx. boy that would only buy charcoal or wood burners for decades, Recteq changed everything. 590 and the bullseye later, i love me some recteq grills

  • @rchuyck
    @rchuyck 3 ปีที่แล้ว +2

    They have hit it out of the park with outstanding products, RT-700 and superior customer service. My son in law has another brand of grill and when i mentioned the level of support i received at Christmas, he was blown away and is second guessing his grill choice. I am not for sure

  • @AMG19610
    @AMG19610 3 ปีที่แล้ว +2

    got my bullseye and my 590.love you guys.

  • @ollila-creations
    @ollila-creations ปีที่แล้ว

    Well you just got another customer, just bought the 1250 and it rocks.. Love that it is all stainless and don't have to worry about rust. I have been a Traeger buyer for some time looked for something different that wouldn't rust. It's sad they charge so much for there grill and its all rusted out. I saw a post about Recteq and had to look it up. Glad I did. So many good reviews, so I need to try. 3 days in and 3 cooks down. I love this grill. Thank you.

  • @JentleRain
    @JentleRain 3 ปีที่แล้ว +1

    Customer Service is second to none! Awesome company.

  • @smalltowntexasbbqburgersbr1391
    @smalltowntexasbbqburgersbr1391 3 ปีที่แล้ว +1

    My RT-700 is on the way and I couldn't be more excited. I'm ready to bring some of my old favorites to my new grill/smoker and do some stuff that thus far I've not seen on a Rec Teq. Should be up and smoking by March 1st! Thank y'all so much! - Mac

    • @truthtalker7774
      @truthtalker7774 3 ปีที่แล้ว +1

      My Bull just shipped yesterday. Can't wait!

  • @BRAND-ON-BARBEQUE
    @BRAND-ON-BARBEQUE 2 ปีที่แล้ว

    Great product guys. I had previously heard alittle about rectec but didn't know much. Yesterday I visited the Lehi location and was blown away. Funny thing was Ray came and talked to me right off the bat for quite some time and I didn't realize he was the co owner until they introduced him as such later. Ray is such a down to earth and chill guy to talk to about things which I wouldn't have expected an owner to be like and it was refreshing. All of your grills were very impressive and I can't wait to get one.

  • @prestonquinlan1053
    @prestonquinlan1053 3 ปีที่แล้ว +2

    I got the Bull in June 2020 & added the Bullseye in November 2020, unbelievable company & no better customer service!! Live in NW Ohio & I use the grills year round, very seldom use our oven!!

  • @billknolmayer2129
    @billknolmayer2129 2 ปีที่แล้ว

    Just purchased my 590 and can’t wait till it arrives,I’m like a little kid waiting for my Xmas present 🎁

  • @SFDearing1
    @SFDearing1 3 ปีที่แล้ว

    Heard about your company on 11/21/21 on Keep Your Daydream YT channel. Mark smoked a turkey on his RT1250 and I was hooked. Gonna be trying to figure out which grill fits our needs and look forward to pulling the trigger and the grill arriving at our home in Temple, TX. Really excited to do business with a made in America business. Thanks for all the info on your channel.

  • @aliciamccampbell5848
    @aliciamccampbell5848 3 ปีที่แล้ว

    Driving home with our new RT 700. George And the whole experience was wonderful!

  • @robertjason6885
    @robertjason6885 2 ปีที่แล้ว

    Very impressive..a great American story. It can't help but inspire confidence in those who choose to take the next step in their cook. I hope to be a customer sooner than later. Blessings to all there.

  • @papassmokehouse549
    @papassmokehouse549 ปีที่แล้ว

    Just bought my 1st recteq rt2500...go big or go home, so happy I did

  • @webersbbq
    @webersbbq 3 ปีที่แล้ว +1

    True American Success Story! Great products! Can’t wait to get my Bull 700 back,

  • @danmccarthy3029
    @danmccarthy3029 3 ปีที่แล้ว +1

    Respect. Love a story about a ground up development. I will be buying a few of you products soon. Gotta pay uncle Sam first. Keep the videos going. My family are fans

  • @gmjv-1227
    @gmjv-1227 3 ปีที่แล้ว +1

    Reping the Great Lakes Christmas Ale. Love it

  • @mtackett41
    @mtackett41 3 ปีที่แล้ว +1

    I love my RT590! I live in Ky and hope you can expand the academy offerings after the pandemic. I would love to come and hang out with you guys!

  • @AccentAlarms
    @AccentAlarms 3 ปีที่แล้ว +2

    I can't imagine how exciting this experience has been for you. I've been in awe of the growth in just the past 2-3 years that I've had my RT-700. Thank you so much for creating not just the amazing products, but more importantly for creating the RECTEQ Lifestyle and community. ❤

  • @BhBraaq
    @BhBraaq 3 ปีที่แล้ว +1

    Switching from Traeger. Ordered the 700. Can't wait to get it and support a company like this and have a grill with the quality mine has been lacking.

    • @sham9174
      @sham9174 ปีที่แล้ว

      both made in china. it's a lateral move.

  • @mscsm2946
    @mscsm2946 2 ปีที่แล้ว

    I can be honest when searching to replace my Bradley smoker and looking upgrade to a pellet smoker, I only knew what was at the big box stores. As being a small company my self that is a stainless steel distributor I can relate to you. Thanks for having a dream and growing. I will be buying a rec tech as I am saving up for the rt-1250, thanks and keep growing you guys will be a house hold name in no time.

  • @larrycelia6796
    @larrycelia6796 3 ปีที่แล้ว +1

    Bull, Matador. and Bullseye owner Couldnt be happier --Great company Great customer service

  • @hanktharipper10
    @hanktharipper10 3 ปีที่แล้ว +2

    Hey guys love my new reqtec 590 it the best ever. I seen u guys talking about have all the room for inventory. Well I wish u guys would restock the cover for my 590 smoker. I been checking the reqtec website daily and even emailed you guys. I just dnt want anything happen to my baby lol. Good stuff guys. Good luck

  • @davidwoods7360
    @davidwoods7360 3 ปีที่แล้ว +3

    Love my 700 and 340!

  • @davesager9253
    @davesager9253 3 ปีที่แล้ว +2

    You should be proud of yourselves I love both my grills and hope to add a 3rd one soon

  • @albertkoehler6056
    @albertkoehler6056 2 ปีที่แล้ว

    Did a lot of research the last 2 months on pellet grills. Always been a stick burner but my friends say they swear by their pellet grills...so I took a look. I almost went with either the new Weber EPX6 Smokefire Stealth or the Traeger Timberline 850. Heard some whispers about recteq so I thought I'd do a little research on your product too. Y'all changed my mind! I ordered the RT1250 2 days ago and it will be here Thursday. Looking forward to being impressed!!

  • @elliottgraphix2063
    @elliottgraphix2063 3 ปีที่แล้ว +1

    I love my cousins at RecTeq. The always treated me like family. But everyone from top to bottom. I told them I grill so much I have to buy a grill every year or every other year. They said my Bull will be the last I have to by. It was only true for a moment....but I have to have another RecTeq. Coming to get my Bullseye!

  • @jeffsmith350
    @jeffsmith350 3 ปีที่แล้ว +2

    Best customer service!

  • @TheSmolderingFlame
    @TheSmolderingFlame 3 ปีที่แล้ว +2

    Best Company on the planet!

  • @mikeamato9917
    @mikeamato9917 3 ปีที่แล้ว +1

    My 340 just arrived today. Got a deal on it that included...wait for it....260 lbs of pellets. I'll be picking up a packer brisket for this weekend. Hope I get it right!

    • @recteq
      @recteq  3 ปีที่แล้ว

      Welcome to the family! You got it!

  • @shareTNT
    @shareTNT 3 ปีที่แล้ว +1

    I have an rt700 and it has changed our lives. My wife now grills and I can spend more time with my boys while food is set on autopilot

  • @swensonjuj
    @swensonjuj 2 ปีที่แล้ว

    Great story and great smoker! Congratulations!!🎉

  • @cab1277
    @cab1277 3 ปีที่แล้ว +2

    Congratulations boys! The best pellet smoker on the planet.

    • @recteq
      @recteq  3 ปีที่แล้ว

      Thanks so much for the support! 🤘

  • @brianford1238
    @brianford1238 3 ปีที่แล้ว +1

    Most awesome company on the planet.

  • @ldarlener
    @ldarlener 3 ปีที่แล้ว +1

    This is a great video. Great story.

  • @devinduncan2830
    @devinduncan2830 3 ปีที่แล้ว +1

    I have the Bull 700 and the Bullseye 380. Is there a more iconic pair in all of grilling?

    • @recteq
      @recteq  3 ปีที่แล้ว

      Not that we can think of... LOL

  • @GettingAids1997
    @GettingAids1997 2 ปีที่แล้ว

    I remember getting my rectec in 2012. Ray back then would personally give out his cell phone for any questions lol. Really come a long way!! I have to ask though, what happened to the name!?

  • @SwaybackJack
    @SwaybackJack 3 ปีที่แล้ว +2

    Shoot yeah. Love my RT-590

  • @billwyko2392
    @billwyko2392 3 ปีที่แล้ว +4

    I own 6 different Recteq grills, including a 680 that is over 10 years old and still cooks like it did on day one. Every model of these grills over deliver, they stay dead on temp, they're loaded with the best technology and have more stainless steel than grills 3 times the price. These are not your hardware store tin cans, they are rock solid. Something else that's rock solid is their customer service. Since I've been a customer for over 10 years, I've come to know the people at Recteq, not because I had any problem but because they are there to help with recipes, rubs or even just to talk about a cook that went well. I own a small business, we deal with dozens of vendors. None of them have customer as superb as these guys. Ask yourself, do you want some tin grill from the hardware store, or do you want a grill built with solid stainless steel and unmatched customer service. Although you never know, maybe the guy in the gardening center does have a good Brisket recipe, you might get lucky. When it comes down to it, my oldest Recteq was solid steel material and is still going strong, all my other ones are stainless, they will likely outlive me. The tin cans at the box store might give you 3 or 4 good years if you really take care of it and maybe it'll stay within 20 degrees of the set temp. Bottom line, do it right or do it over, get a Recteq and never look back.

  • @mark71829
    @mark71829 3 ปีที่แล้ว +1

    Love. My 700. The customer service is the best

  • @banjobbqllc
    @banjobbqllc 3 ปีที่แล้ว +2

    Wow I’m so thankful for this story
    God has truly blessed you guys ❤️❤️❤️

  • @billygilbert7911
    @billygilbert7911 3 ปีที่แล้ว +1

    Thanks for providing me with a kick ass smoker!

  • @bosco2023
    @bosco2023 3 ปีที่แล้ว

    Getting ready to pull the trigger on a stampede. The Bull is just outside my budget since I want to buy a cover and front shelf hence buying the stampede. Do you guys happen to have any 680’s leftovers for sale?

  • @brainyhead1
    @brainyhead1 2 ปีที่แล้ว

    Awesome story Recteq!

  • @gregoryholliday6017
    @gregoryholliday6017 3 ปีที่แล้ว

    Just bought the BullsEye and didn't even know you were in Evans. My order won't have far to go! Brookhaven GA. Looking forward to RibEye!
    (Medium please).

  • @mooseman5837
    @mooseman5837 ปีที่แล้ว

    I bought the RT-1250 because my son said how well it was made and customer service like no other. I was putting together my grill on a Sunday night about 8PM. I had a question about a part and i thought i would call Monday during normal buisness hours but then i thought you know i'm going to test that second to none customer service my son was talking about. And you know what, they answered the phone right away and had the answer I needed. Thats when i knew i bought the right grill.

  • @MayoRopeRusty
    @MayoRopeRusty 3 ปีที่แล้ว +1

    Just smoked a tri tip @225. Juicy as hale!

  • @hanktharipper10
    @hanktharipper10 3 ปีที่แล้ว

    Yup I’m back Ray I just checked reqtec website and nope nothing yet Sr.

  • @Kernsy71
    @Kernsy71 3 ปีที่แล้ว +6

    Couldn’t be happier with my Bull!

  • @dontcare3657
    @dontcare3657 3 ปีที่แล้ว +1

    Love my bull!

  • @clinthunter1995
    @clinthunter1995 3 ปีที่แล้ว +1

    Great success story grills look awesome I bbq weekly love bbq food never have tried out pellet cooking I am going to have to start saving my pennies anyone want to upgrade on the bigger model and want to sell me a used one 😀

  • @rolandmoreno3526
    @rolandmoreno3526 2 ปีที่แล้ว

    Have a invite with friend to see company in a few weeks I’m old school bbq guy , hope they can make me a believer of smoke bbq

  • @citus44
    @citus44 ปีที่แล้ว

    I purchased an RT 340 ( REC TEC ) approx Jan 2019. Picked it up at the old store location, with the small shop where the grills were built across the parking lot. I purchased an RT 590 in 2022 at the new location. Congratulations on the expansion of the Rec Tec or Rec Teq products. My RT 340 is an awesome product, works flawlessly. The time of purchase between these 2 grills shows me a significant decline in product quality. ( the 590 works great but ) For example, the RT 340 works just like new, The RT 590 has had the Chinese made temp controller go bad, ( I did get a replacement under warranty but, the original RT 340 has never failed ) the grill cover failed after less than a year . ( cheap Chinese made cover )some research shows that most , if not all of the parts are Chinese manufactured. I still love the grills BUT... The REC TEC Grills were awesome The REC TEQ not as good. I still believe that the Rec Teq products quality are near ( highlight NEAR ) the top of all pellet smokers. I love my RT 590, the quality is just a bit less than the RT 340. Sometimes cutting the manufacturing cost to make more profit is a loss of product quality, and it shows. Chinese Parts. Signed, Retired ( 22 Yrs. ) Us Air Force.

  • @xtreamdad
    @xtreamdad 3 ปีที่แล้ว +3

    Keep doing great things

  • @hanktharipper10
    @hanktharipper10 3 ปีที่แล้ว

    Ok back again Ron and still no recteq 590 covers at all 3 months now and still nothing. I see u guys have time 700 covers. I’ll keep waiting and I’ll be back.

  • @hanktharipper10
    @hanktharipper10 3 ปีที่แล้ว

    Ok Ron I tried with Ray bout the 590 covers yup I just checked again and week later u guys are still out. I just refuse to use anything but the reqtec brand for my bad ass smoker dude. So come ooooooooooon guys let’s get them back in stock it’s been over a month now.🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏 like the Terminator said ILL BE BACK!!!

  • @chrissanders2043
    @chrissanders2043 ปีที่แล้ว

    Well I was gonna buy one till I saw that uga polo

  • @thebuyingseller
    @thebuyingseller ปีที่แล้ว

    Ray is a weird looking dude lol

  • @jeffsmith350
    @jeffsmith350 3 ปีที่แล้ว +1

    Love my bull!