The bad part is the support took it longer than expected to respond. I can't find printer show on the Select Printer option --thinking of return the product (Siser Remeo)
HELP!!!!! I Just purchased my machine, I did the setup, registered and got LDS Pro, for some reason I can't get a canvas to design on there is a popup to purchase vinyl, but no screen to design with all the tools etc. do I need to reinstall? I am on a Mac... totally confused, the machine does look nice would love to be able to use it
I purchased my Romeo about 3 weeks ago, and the Pro software. I have learned so much fro the different tutorials I've watched on TH-cam. However, after I setup my art board and printer settings for print and cut, once the design has been set, the mat is now blank, and no print options are anything. I just did the Mac update, and this software is still doing the same. It wasn't doing this a couple days ago when I was doing print and cuts.
@SiserNorthAmerica Patrick. I have been having major issues for the past couple of days.. since Wednesday this past week to be exact. I purchased my juliet on October 6, and ever since, I must have had to calibrate around 10 times or so.. nevertheless, it would work, letting me get back to my projects with precise cuts.. I love it when it's good. But just this past Wednesday, it's been downhill for me. No matter how many calibrations, firmware update and cleaning of lens.. i get no consistency in my cuts.. I'm actually typing and calibrating at this moment.. i did contact your team, but i have to wait until Monday for them to contact me back. I did send videos of my calibration and the aftermath of my attempted projects.. need help Pat!
It's like design space and a watered-down silhouette studio
Thank you for the kind feedback!
I’ve been wondering where the sticky note portion was!! Thank you!
The bad part is the support took it longer than expected to respond. I can't find printer show on the Select Printer option --thinking of return the product (Siser Remeo)
If you are still haven’t difficulty please reach out to info@siserna.com for a faster response
I regret buying the Siser Juliet, I can't open the windows program,it says can't connect to printer. I guess IL go back to Cricut
Or you could simply reach out to our support team at support@siserna.com and we can work with you to teach you how to use the machine 😊
HELP!!!!! I Just purchased my machine, I did the setup, registered and got LDS Pro, for some reason I can't get a canvas to design on there is a popup to purchase vinyl, but no screen to design with all the tools etc. do I need to reinstall? I am on a Mac... totally confused, the machine does look nice would love to be able to use it
Reach out to our support team at support@siserna.com and we will get you up and running in no time 😊
This is interesting. Can you please send us an email to support@siserna.com and we will take a look to see how we can help.
@@SiserNorthAmerica it’s working now thank you
how do i delete a file that I saved in LDS
When you save a file in LDS it stores locally on your computer. You will have to go to your computer file manager and delete it from there 👍
@@SiserNorthAmerica yes i did that but its still in my lds library
Is this software only for Romeo
The Software is for Rome and Juliet :)
How much is the software?
The basic software is free and the paid subscription is $8.99 per month USD
I purchased my Romeo about 3 weeks ago, and the Pro software. I have learned so much fro the different tutorials I've watched on TH-cam. However, after I setup my art board and printer settings for print and cut, once the design has been set, the mat is now blank, and no print options are anything. I just did the Mac update, and this software is still doing the same. It wasn't doing this a couple days ago when I was doing print and cuts.
There is a new update that corrected this issue with MAC
@@SiserNorthAmerica I’ve done the Mac update. I can now see my art work, but now after selecting my printer settings the program completely shut down.
Is patrick reading these comments ?
I can not confirm or deny who is behind the Siser TH-cam 😉
@SiserNorthAmerica
Patrick. I have been having major issues for the past couple of days.. since Wednesday this past week to be exact. I purchased my juliet on October 6, and ever since, I must have had to calibrate around 10 times or so.. nevertheless, it would work, letting me get back to my projects with precise cuts.. I love it when it's good. But just this past Wednesday, it's been downhill for me. No matter how many calibrations, firmware update and cleaning of lens.. i get no consistency in my cuts.. I'm actually typing and calibrating at this moment.. i did contact your team, but i have to wait until Monday for them to contact me back. I did send videos of my calibration and the aftermath of my attempted projects.. need help Pat!
@@bryanwizz4293 Send us an email to support@siserna.com and we can take a look!