HP ENVY x360 15.6" FULL HD 1920x1080p AMD Ryzen 5 4500U Re 2-in-1 Convertible Laptop 2020 (EE0013DX)

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  • เผยแพร่เมื่อ 9 ม.ค. 2025

ความคิดเห็น • 165

  • @normagissela9606
    @normagissela9606 3 ปีที่แล้ว +15

    I literally just bought it, and I wanted to know more about it. Thank you!

    • @GReviews
      @GReviews  3 ปีที่แล้ว +1

      Hope you enjoy it!

    • @cashbonanza963
      @cashbonanza963 3 ปีที่แล้ว

      I bought it and returned it immediately. The screen is a bit dim and the colors don't pop out. Also it get pretty hot. I got a dell inspiron and it's pretty much better in every way, styling aside.

  • @pinkymandel1530
    @pinkymandel1530 4 ปีที่แล้ว +10

    I literally just got this laptop a week ago. Great review. Hope to see your channel grow in the future.

    • @GReviews
      @GReviews  4 ปีที่แล้ว +1

      The more I use it, the more I love it. Thx for watching and supporting.

    • @makumyangel
      @makumyangel 3 ปีที่แล้ว +1

      I got my hp laptop 5 years ago and it is about to exploit 😎

    • @chiaracernoia9992
      @chiaracernoia9992 3 ปีที่แล้ว +2

      Do you own a 15 inch one? Hp has stated that the envy and the Spectre laptop are “15 inch laptops in a 14 inch body” thanks to the nearly borderless screens and I was wondering if it was true. I actually need a compact computer to use on the go and at uni but the 13 inch options looks a bit small to me although that might be cause I’m used to a 15 inch. Does it feel compact and light? How is it in tablet mode? I’d use it for note taking as well and I fear it might be too big and heavy in tablet mode

    • @pinkymandel1530
      @pinkymandel1530 3 ปีที่แล้ว

      @@chiaracernoia9992 it is a bit heavy for it's size, but I haven't used it in a writing
      ote taking capacity, so I wouldn't know.
      Also get ready for a lot of fingerprints on the screen 😂 but besides that it's a great laptop, screen colors are perfect for movies and sports, great speakers, and looks really good.

    • @paulbhatra2291
      @paulbhatra2291 3 ปีที่แล้ว

      @@pinkymandel1530 where can I 15 inch laptop of this model - Flipkart or Amazon ??

  • @edison2964
    @edison2964 4 ปีที่แล้ว +3

    Just got this laptop a couple of weeks back. Don’t regret one bit. Actually love it
    Got the 16GB Ram unit as that’s the only one available. Had some issues with the drivers in the beginning but now it’s fine.
    My only complaint is that it’s too bright for the minimum brightness especially in the dark hahaha

    • @GReviews
      @GReviews  4 ปีที่แล้ว +1

      Good to here. Thx for watching!

  • @louwilliams3872
    @louwilliams3872 4 ปีที่แล้ว +2

    Great review! Liked the product's finger print security, easy one hand lap top open and close feature, black finish pkg design, lighted keypad and speaker sound quality. I'm on board with this laptop !👍

    • @GReviews
      @GReviews  4 ปีที่แล้ว

      Thank you

  • @Brian11556
    @Brian11556 2 ปีที่แล้ว +1

    I'm planing to get the 2022 model and looking at the similar 2021 model has helped alot

  • @alex_zava
    @alex_zava ปีที่แล้ว +2

    Hey G, thanks for a great video. One quick correction, this particular leptop allow you to charge it via USB-C. I tested it using the USB-C charger from the HP XPS and also I tried it charging using the HP port replicator USB-C.

    • @GReviews
      @GReviews  ปีที่แล้ว +1

      After testing it, you can charge it with a USB-C cable but the adapter must be at least a 45 watt adapter.

  • @ramyachh
    @ramyachh 3 ปีที่แล้ว +6

    I see life goes on song playing ... and I click 😬 btw ...nice review ..✌🏻

    • @GReviews
      @GReviews  3 ปีที่แล้ว +1

      Thank for watching

  • @alexdavies7112
    @alexdavies7112 2 ปีที่แล้ว +1

    Thanks for the review! Great filming, editing and explanation!

  • @Benvenjtos
    @Benvenjtos 3 ปีที่แล้ว +2

    I wish envy has more laptops colors black silver and black wood

  • @josealvarez9451
    @josealvarez9451 ปีที่แล้ว +3

    Hey ive had this laptop for 2 years and was wondering what pen would you recommend for it? Im thinking of buying the HP MPP 2.0 Tilt Pen. Do you think it would work for this laptop?

    • @GReviews
      @GReviews  ปีที่แล้ว +1

      Yes, it should work fine.

    • @anacarolinamelosantos8960
      @anacarolinamelosantos8960 10 หลายเดือนก่อน

      Meu teclado fica desativado tida hora e normal?

  • @blakedescoteaux5121
    @blakedescoteaux5121 4 ปีที่แล้ว +1

    Good video boss keep up the good work

  • @joebotz1243
    @joebotz1243 3 ปีที่แล้ว +2

    Just getting back into computers learning comp TIA. I would be using it for that plus a little Photoshop maybe a game here and there. Would this be a good choice?

    • @GReviews
      @GReviews  3 ปีที่แล้ว +1

      definitely

    • @rafidhasan2650
      @rafidhasan2650 3 ปีที่แล้ว

      Same I will be doing compTIA

  • @larab7715
    @larab7715 3 ปีที่แล้ว +3

    hi i’m thinking about purchasing this laptop and was curious how long it takes for the laptop to load up from being turned off? my laptop i currently have takes about an hour at minimum and need something a lot faster for school. great video!

    • @GReviews
      @GReviews  3 ปีที่แล้ว +3

      From the off position about 15-18 secs. I usually don't turn it off completely and leave it on sleep/standby mode so I could simply use the fingerprint button and it is on the desktop screen in a sec.

  • @hayotkamchiev
    @hayotkamchiev 3 ปีที่แล้ว +3

    I want to get one but I read on the internet that it has a issues with mic and audio. For example, when you are video chatting on zoom, skype and etc. Can you please check it?

    • @GReviews
      @GReviews  3 ปีที่แล้ว +3

      I use it with my wife for Google Duo and Microsoft Teams for work conferences, works just fine since day one.

    • @hayotkamchiev
      @hayotkamchiev 3 ปีที่แล้ว +1

      @@GReviews thank you so much! I will get one today.

  • @sayuri-san8807
    @sayuri-san8807 3 ปีที่แล้ว +2

    Is it heating up or making a loud fan noise?

  • @Ryanthemusician
    @Ryanthemusician 3 ปีที่แล้ว +5

    Hello will this laptop be good for music production with a 32 GB Ram Upgrade?

    • @graciaHenry
      @graciaHenry 3 ปีที่แล้ว

      I want to say yes as I use it for video editing with Premiere Pro.

  • @penelope_scott
    @penelope_scott 3 ปีที่แล้ว

    Awesome review, thank you VERY much!!

  • @jasheeen5263
    @jasheeen5263 3 ปีที่แล้ว +1

    Do you think it would fit on an average school desk

  • @PoppyEve
    @PoppyEve 11 หลายเดือนก่อน +1

    What video editor are you using during the video? Thanks

    • @GReviews
      @GReviews  11 หลายเดือนก่อน

      I use Adobe Premiere Pro.

  • @simplysidnee16
    @simplysidnee16 3 ปีที่แล้ว +2

    Great review! Would you recommend this laptop to college students? Or do you have other recommendations?

    • @GReviews
      @GReviews  3 ปีที่แล้ว +2

      I do recommend this laptop. If a brought another, it would be the same brand and newer specs.

    • @simplysidnee16
      @simplysidnee16 3 ปีที่แล้ว +1

      @@GReviews Great. Thank you for your response!

  • @fat.unicorn
    @fat.unicorn 3 ปีที่แล้ว +2

    I'm curious, do you think genshin impact can be played on this ? I plan on getting the one on sale at hp

    • @GReviews
      @GReviews  3 ปีที่แล้ว

      That game when I look it up prefers more specs than what is on this laptop.

    • @bryanmorand1948
      @bryanmorand1948 3 ปีที่แล้ว

      Yes you can but put the game in 720p and that will run smoothly.

  • @sabrinamerrick1271
    @sabrinamerrick1271 3 ปีที่แล้ว +1

    What is the best way to clean the fingerprint smudges off the laptop's cover?

    • @GReviews
      @GReviews  3 ปีที่แล้ว +2

      microfiber cloth, for me I use disinfectant wipes

    • @sabrinamerrick1271
      @sabrinamerrick1271 3 ปีที่แล้ว

      @@GReviews thanks.

  • @mynameis.....9179
    @mynameis.....9179 2 ปีที่แล้ว +2

    Really Good Review

  • @2moons72
    @2moons72 2 ปีที่แล้ว +1

    My mic is one audio level but then my music is BLASTING YO! Then back to my mic....then my music is BLASTING YO!

  • @AkbarAliDatoo
    @AkbarAliDatoo 3 ปีที่แล้ว +1

    nice! bought it but wanted to know about gaming in this laptop

    • @GReviews
      @GReviews  3 ปีที่แล้ว +2

      I use it to play Stadia

    • @Alaa-bi2ex
      @Alaa-bi2ex 2 ปีที่แล้ว

      @@sarahwillis9300 i want to buy the ryzen 7 version any idea?

  • @sumitsasane4314
    @sumitsasane4314 4 ปีที่แล้ว +1

    Do they provide pen in the box ?
    I have ordered the laptop from Walmart !

    • @GReviews
      @GReviews  4 ปีที่แล้ว

      If you order directly from HP's website they have one that is exactly the same as this one but the model # is 15m-ee000. It is currently on sale and the only difference from mine is that it includes the stylist pen and it's a WiFi 5 instead of WiFi 6. Not sure if the one you are getting from Walmart includes pen.

  • @rockya6865
    @rockya6865 2 ปีที่แล้ว +2

    How is view angle when i use it in tablet mode?

    • @GReviews
      @GReviews  2 ปีที่แล้ว

      It pretty good, clear at even the side angles

  • @mattc1uk
    @mattc1uk 3 ปีที่แล้ว +1

    Is there much difference between this and the Intel i7 model? If so which is better?

    • @GReviews
      @GReviews  3 ปีที่แล้ว

      It's equivalent to the i5 mid range model.

    • @Aaron-gi1xg
      @Aaron-gi1xg 3 ปีที่แล้ว

      The Intel models are all silver and the Ryzen ones are black

  • @delex7529
    @delex7529 3 ปีที่แล้ว +5

    i literally came here to know more about the laptop i just purchased and i see that he played bts 😦😏😏

  • @spookywrld9997
    @spookywrld9997 ปีที่แล้ว +1

    Is this battery the same as the 2022 version? And if so where can I buy it?

    • @GReviews
      @GReviews  ปีที่แล้ว

      I'm not sure about that.

  • @ankushkar3364
    @ankushkar3364 3 ปีที่แล้ว +6

    lam watching this on the laptop

  • @maria-fk7pe
    @maria-fk7pe 4 ปีที่แล้ว +1

    for video editing and montage is it okay? i am a student not a professional but I've heard that this laptop is not color accurate

    • @GReviews
      @GReviews  4 ปีที่แล้ว +2

      Thanks for watching. I'm new the TH-cam/Editing scene. Also that's one of the things that attracted me to it is the unique color, looks different throughout the day.

    • @Nathanix321
      @Nathanix321 4 ปีที่แล้ว +1

      It depends. HP ships those laptops with 2 different 250 nits displays. The good one has a panel with a code that starts with A while the bad one has a code that starts with B. Can't remember the exact codes, sry.

  • @jaderose2453
    @jaderose2453 4 ปีที่แล้ว +1

    Question, my macbook broke and am wanting to switch back to Windows, im a graphic designer that uses photoshop and illustrator regularly do you think this is a good buy??

    • @GReviews
      @GReviews  4 ปีที่แล้ว +1

      Yes, I use it to edit videos on Premiere Pro, I would just up the memory to 16Gb

    • @jaderose2453
      @jaderose2453 4 ปีที่แล้ว +1

      @@GReviews ah perfect thanks for responding, I ordered it last night very excited for it to arrive!!

    • @GReviews
      @GReviews  4 ปีที่แล้ว

      @@jaderose2453 that's awesome, very excited for you. Glad I could help and thx for watching. Interested in hearing how it goes for you. Keep me posted.

    • @jaderose2453
      @jaderose2453 4 ปีที่แล้ว

      @@GReviews will do it should be coming tomorrow so will keep you posted for sure, very excited for it to come :)

    • @skeeter2653
      @skeeter2653 4 ปีที่แล้ว +2

      I have the 13.3” Ryzen 7 4500U, I fell in love so much, I just ordered the 15.6” Ryzen 5 4500U. I’m a heavy Microsoft office user, plus internet and videos, 8 gb seems way faster than any 8 gb intel I’ve ever owned.

  • @chrysa6028
    @chrysa6028 3 ปีที่แล้ว +1

    I like ur intro😆😆

  • @MindBodyRevolution77
    @MindBodyRevolution77 3 ปีที่แล้ว +2

    i ordered this laptop couple days ago for 16gb version, hopefully not disappointing :)

  • @xavier8445
    @xavier8445 4 ปีที่แล้ว +1

    how’s the heating on this thing? does it get hot and is the fan loud? great video btw

    • @GReviews
      @GReviews  4 ปีที่แล้ว +3

      Fan is quiet, usually don't even turn on it seems with light usage (email, web surfing), but when I watch TH-cam at 4K or using it to edit videos, it comes on at a high speed but it's not disturbing.

    • @xavier8445
      @xavier8445 4 ปีที่แล้ว +1

      G-Reviews ok thank you! already bought it and i put it on quiet mode so hopefully everything goes well.

  • @concordhim1416
    @concordhim1416 4 ปีที่แล้ว +2

    Is it good for gaming? Like overwatch, cod,.

    • @xavier8445
      @xavier8445 4 ปีที่แล้ว +1

      i’m wondering the same thing!

    • @GReviews
      @GReviews  4 ปีที่แล้ว +1

      I'm sure it is good for most gaming. I couldn't tell you exactly since I don't game the traditional way of having the games installed on the PC. I game with Stadia in which the processing happens externally. Other than that it works fine when I was playing Destiny on it.

  • @bhushankurlekar3707
    @bhushankurlekar3707 3 ปีที่แล้ว +1

    How’s this laptop in comparison with dell 7506

    • @GReviews
      @GReviews  3 ปีที่แล้ว

      Dell 7506 has better specs to start with and the limits are high from 4k resolution and high memory capabilities. Quality I can't speak on that as I have not experienced that Dell brand before.

  • @gurjotsingh7696
    @gurjotsingh7696 4 ปีที่แล้ว +1

    Are the hinges holding up?

    • @GReviews
      @GReviews  3 ปีที่แล้ว +1

      Yes they are. Thanks for watching.

  • @ShadrachAkparibo
    @ShadrachAkparibo 7 หลายเดือนก่อน

    Can it take a sim card

  • @vlk1
    @vlk1 2 ปีที่แล้ว +1

    Thanks for the video. May I know the ram size of this device?

    • @graciaHenry
      @graciaHenry 2 ปีที่แล้ว +1

      8gb

    • @vlk1
      @vlk1 2 ปีที่แล้ว

      Thanks

  • @zulyyamileth6901
    @zulyyamileth6901 ปีที่แล้ว +4

    Is this laptop good for photo editing ?

    • @GReviews
      @GReviews  ปีที่แล้ว +1

      Yes it is

  • @rayyanzaheer2807
    @rayyanzaheer2807 4 ปีที่แล้ว +1

    Is it good for programming/coding?? Answer please!

    • @GReviews
      @GReviews  4 ปีที่แล้ว +1

      Sorry for the late reply. I haven't used it for gaming but I have used it to edit video with Premiere Pro and it worked fine.

    • @lucarossi9055
      @lucarossi9055 3 ปีที่แล้ว

      I think its not you should to pick Intel core i7 and GeForce nvidia graphics

    • @withinXD
      @withinXD 3 ปีที่แล้ว

      @@lucarossi9055 nah, Intel + Nvidia is very expensive, AMD is better, more cheaper and worked nice

    • @drerri
      @drerri 3 ปีที่แล้ว

      @@lucarossi9055 do you even code?

    • @lucarossi9055
      @lucarossi9055 3 ปีที่แล้ว

      @@drerri go for MacBook Air m1

  • @oraibalshare7785
    @oraibalshare7785 4 ปีที่แล้ว +1

    What is the screen brightness numbers?

    • @GReviews
      @GReviews  4 ปีที่แล้ว

      250 nits

    • @JA22_09
      @JA22_09 4 ปีที่แล้ว +2

      @@GReviews Great review! Keep up the great work. I’m thinking of buying this laptop, but the only thing I’m worried about is the screen brightness. I watched other reviews and they say that 250 nits is quite poor. Even at max brightness the screen is still quite dim and highly reflective.
      Is this true? Or is this a minor issue that would affect that users that do professional photo and video editing. I’m mostly going to be using Word, Excel and generally surfing the web.

    • @GReviews
      @GReviews  4 ปีที่แล้ว

      you will be fine if you only use this indoor, I would not go out where there too much sunlight. If you're indoors, you will be fine.

  • @fishvalley7963
    @fishvalley7963 2 ปีที่แล้ว +1

    What's the screen colour gamut rate.

  • @supreme_007
    @supreme_007 3 ปีที่แล้ว +1

    What about battery performance?

    • @GReviews
      @GReviews  3 ปีที่แล้ว +2

      I have not put it to the extreme test but it is new and I have yet to see it hit 90% with the moderate use.

  • @thieryjefferson3944
    @thieryjefferson3944 3 ปีที่แล้ว +3

    I'm wondering about buying this laptop just wondering can this laptop handle light games?

    • @GReviews
      @GReviews  3 ปีที่แล้ว

      Yes, I use it currently with STADIA

  • @Ng-ne8yy
    @Ng-ne8yy 4 ปีที่แล้ว +1

    how about temperature? -tks

    • @Ng-ne8yy
      @Ng-ne8yy 4 ปีที่แล้ว

      i often use laptop for rendering ( HD and Full HD video - use Adobe Premier)

    • @GReviews
      @GReviews  4 ปีที่แล้ว

      I use it for Premiere Pro as well, works fine and I never turn it off (auto standby).

  • @its_fhn
    @its_fhn 4 ปีที่แล้ว +1

    yo man. could you please link the intro music ?

    • @GReviews
      @GReviews  4 ปีที่แล้ว

      It's from TH-cam's Audio Library of free music to use on the TH-cam Studio page. I can't link it but you can search the list with the Track Title: Beatles Unite, Artist: Rachel K Collier, Mood: Funky, Genre: Dance & Electronic.

  • @sambhavbegani1053
    @sambhavbegani1053 4 ปีที่แล้ว +1

    There are lot of models in hp envy x360 series
    With similar configuration , should i go for this model??? (I dont have to edit photo or video stuff)
    Any issues you faced with this model till now ?
    Touchscreen only work in tablet mode or in laptop mode also?
    HP ENVY x360 Convertible Laptop - 15z-ee000 touch it is priced now at $719 + taxes.(at hp website)(4500u. 8+256 nvme ssd)
    Is it worth to spend ??
    At which website i can get a best deal ??
    Hp is offering tilt pen with additional price of $30.
    Should i go for it? What the difference between them?
    Can i add internal hard disk or sata ssd ???

    • @GReviews
      @GReviews  4 ปีที่แล้ว

      Thanks for watching...
      QUESTION 1: If your are going to use it for just browsing/occasional gaming I would go for the 13z-ay000 touch model, slightly smaller screen, Ryzen 3 + comes with a stylist. However the model 15-ee0047nr is currently on sale at HP.com for $699 and is more of an upgrade to what I currently have plus double the memory at 16Gb and double storage of SSD at 512GB NVMe M.2.
      QUESTION 2: No issues at all. The more I use it the more I love it. I recently love however if my Wife is login in under her user name and I place my fingerprint on the reader and it swiftly switches the user instantly. What I wish I had gotten was the stylist for it, but I will wait until the stylist price drop first.
      QUESTION 3: Touch screen is always active even in laptop mode. However, the keypad gestures are pretty good for zooming and scrolling too and less fingerprint smudges on the screen.
      QUESTION 4: Refer to Question 1, I would pay $699 and get the 15-ee0047nr. I believe the 13z-ay000 touch starts with the Ryzen 3, you can upgrade to the Ryzen for a little more $$
      QUESTION 5: Currently HP.com has the better deals than like BestBuy.com, as supplies last, seem like they are out of stock of some models.
      QUESTION 6: For $30 for the tilt pen, I would get it. I checked the site and it's back up to $60. Difference is rechargeable battery, more precise for drawing and works with may other apps for the tilt pen.
      QUESTION 7: For the model that I had, which I believe it's the same for all the Envy 360 convertibles, they only have one slot for the NVMe M.2 SSD. You can't add a traditional hard drive disk or the 2.5 SSD, but you can replace for a bigger capacity NVMe M.2 SSD. Traditional HD or 2.5" SSD would have to be external due to it could not fit in the enclosure.

  • @Trap_Or_Die_84
    @Trap_Or_Die_84 3 ปีที่แล้ว +1

    Is the ram upgradable?

    • @GReviews
      @GReviews  3 ปีที่แล้ว +1

      Yes, up to a total of 64Gb

  • @ANDRES15769
    @ANDRES15769 3 ปีที่แล้ว

    the screen is good? I live in a sunny country

    • @ANDRES15769
      @ANDRES15769 3 ปีที่แล้ว

      can you upgrade the RAM in this laptop?

    • @mahirmuktadir7267
      @mahirmuktadir7267 3 ปีที่แล้ว

      Screen is 250 nits, will do fine indoors however outside forget about it, but i believe you can customise it and change too 400 nits before you buy, you can do that with the RAM too other wise you'll have to do RAM manually

    • @mahirmuktadir7267
      @mahirmuktadir7267 3 ปีที่แล้ว

      I ordered my laptop yesterday but i couldn't customise, maybe coz im from UK, but the US website it allows you too do it

  • @Marv1699
    @Marv1699 3 ปีที่แล้ว +2

    Price?

    • @GReviews
      @GReviews  3 ปีที่แล้ว +1

      Was on sale at Bestbuy for $779

    • @Edward_Gonzalez_777
      @Edward_Gonzalez_777 2 ปีที่แล้ว +2

      Or you can buy it open box for $496

  • @imanifrizzell9188
    @imanifrizzell9188 9 หลายเดือนก่อน +1

    Can it run windows 11 Pro

    • @GReviews
      @GReviews  9 หลายเดือนก่อน

      I don't see why it wouldn't

  • @КотБегемот-т7ч
    @КотБегемот-т7ч 3 ปีที่แล้ว

    Its very weird, because my x360 4700U can not play 8k smoothly.

    • @GReviews
      @GReviews  3 ปีที่แล้ว

      Is that with you internet performing well at the time?

  • @WillAlonzoF1
    @WillAlonzoF1 ปีที่แล้ว +1

    Better this or MacBook Air m2?

    • @GReviews
      @GReviews  ปีที่แล้ว

      Can't go wrong with a Mac, however I'm more of a PC guy.

    • @hendraariwijaya
      @hendraariwijaya ปีที่แล้ว +2

      i love mac, and love the retina. but this hp screen has a good screen look like retina.. and i bought already this hp envy and im happy with this

  • @jonatansuarez
    @jonatansuarez 2 ปีที่แล้ว +2

    how much can I upgrade the raM?

    • @graciaHenry
      @graciaHenry 2 ปีที่แล้ว

      Up to 64gb

    • @jonatansuarez
      @jonatansuarez 2 ปีที่แล้ว

      @@graciaHenry great thanks do you think worth buying the amd 4500U or 5700U with 12 Gb Ram? Thanks

    • @graciaHenry
      @graciaHenry 2 ปีที่แล้ว

      @@jonatansuarez can't go wrong with more

    • @haydarjasim6766
      @haydarjasim6766 ปีที่แล้ว

      @@graciaHenry32gb on the website

  • @adityaverma6116
    @adityaverma6116 3 ปีที่แล้ว

    isn't it available in india?

    • @GReviews
      @GReviews  3 ปีที่แล้ว

      I'm not sure.

    • @lilacx3439
      @lilacx3439 3 ปีที่แล้ว

      Check out in Amazon .it's cheaper then the official website . Or else for additional security u can have it from the official website. However Amazon provides black colored for India and website has pale golden model.

    • @adityaverma6116
      @adityaverma6116 3 ปีที่แล้ว

      @@lilacx3439 have you got it from amazon?

  • @padams82
    @padams82 ปีที่แล้ว +2

    As an owner of two defective 15.4" envy x360 laptops, I cannot recommend this product.
    I purchased my first in December, used it for about 8 weeks, and out of nowhere, the screen flipped upside down as if it was in tablet mode. I attempted to reboot it, but the computer never came back on. No LED indicators, no signs of life.
    Long story:
    Since it was still under warranty, I called the support center and spent about two hours on the phone before they asked me to send it to their service center for a repair. Two weeks later, I received it back, tried to turn it on, and nothing happened. It was as if the service center did nothing but forward it straight back to me. I sent it back a second time (after another 2 hour call). A week passed, and the tracking information showed that it had never been received. I called them, waited on the phone for the default hour or so, and was assured that they'd received it but the tracking information hadn't been updated. Three weeks passed, and the tracking information never showed received. And I hadn't received any update from HP. Once again, I spent an hour waiting to get someone on the phone, and I finally reached someone who spoke clear English. I asked what happened. The representative said he had "no visibility or contact" with the service center it was shipped to. I asked how it was possible their own service center couldn't contact the other service center. He said he didn't know but that it's always been like that.
    I received my laptop back about 10 days later in the same condition I'd sent it in the first two times. I got back on the phone explaining how I wouldn't send it in again and that I'd like a replacement or refund. They said they couldn't rebuild it but would send me a similar laptop. They sent me a refurb with slightly better specs. I received it today. Guess what happened when I tried to turn it on. Blank screen (I can't make this up). This replacement/refurb has a different problem than my original. My original shows no signs of life, whereas the replacement unit shows LED power indicators and makes boot noises.
    Short story:
    Due to my experience with HP, this product, their service center and their escalation department, I will say that I have no confidence in this company, so buyer beware. HP makes most of its profits from big companies: defense contractors and so forth. So a single individual like myself is not on their radar. If your product works, great. If not, good luck beating the odds!

    • @GReviews
      @GReviews  ปีที่แล้ว +2

      That's crazy, I sorry to hear that.

  • @Elhesbek
    @Elhesbek 2 ปีที่แล้ว +1

    Hi friend
    I can Update this HP Memory Ram?I can update Memory Ram?

    • @graciaHenry
      @graciaHenry 2 ปีที่แล้ว

      Yes you can

    • @jonatansuarez
      @jonatansuarez 2 ปีที่แล้ว +1

      @@graciaHenry how much can I upgrade the raM?

    • @graciaHenry
      @graciaHenry 2 ปีที่แล้ว

      @@jonatansuarez up tp 64gb

  • @sabbirhussain2377
    @sabbirhussain2377 3 ปีที่แล้ว +1

    Battery life??

    • @GReviews
      @GReviews  3 ปีที่แล้ว

      We traveled to Orlando for a week, never charge it but was with light use.

  • @fernandofernando7586
    @fernandofernando7586 2 ปีที่แล้ว

    Screen Oled?

  • @pioneer_1148
    @pioneer_1148 3 ปีที่แล้ว +4

    "This will be a quick reveiw"
    Proceeds to waste the first minute with a crap joke, trying to sound cool and an overly long intro

    • @GReviews
      @GReviews  3 ปีที่แล้ว +19

      Thanks for watching!!!