Verisure exposed on BBC Watchdog for misleading consumers.
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- เผยแพร่เมื่อ 30 พ.ค. 2023
- Verisure Exposed on BBC watchdog with secret filming to expose misleading saleman and scare tactic pressure selling techniques.
Verisure hit the headlines AGAIN for misleading consumers and mis-selling their products.
Verisure say their system keeps thieves out. What a joke as they are the thieves 😂😂😂
Brilliant 😊😊😊😊a
This is very alarming and definitely NOT very reassuring 😢
😂🤣💀
I’m a MPO & I’ve attended lot of Verisure break-ins and you’re right they are absolutely shite 🤣😂🤣💀
The most dishonest sales person I ever interacted with was a verisure rep in a Costco store, an utter liar and the lies I heard him spouting to an elderly couple were disgusting.
Verisure are NOT accredited either. They are not SSAIB or NSI Accredited and you will NOT be insured with this system.
Also none of there employee's are Police vetted and you could be letting a criminal in your home.
Yes correct, and a shame that Watchdog didn't highlight this but getting them exposed on there for misleading is a good start.
@@MorseDigitalSecurityUk now all we need is the NSI to release a press statement to say that they are not NSI Accredited.
No one more corrupt than the police soooooo
They are NSI accredited you can check that yourself
@@cryptoman206 😂 Wrong, no they are not. Only their seperate ARC is. Big difference, their kit is non compliant for UK market.
The same tricks double glazing companies have been up to for years. Never go with big companies that advertise on television. Find someone local with a good reputation.
@@TedJones-yi3yq not with my track record of DIY ;)
Love it, love seeing nefarious shysters being exposed
I remember when double glaze salesmen used to be the same, trying to pressuring you into a sale. Many years ago I had to call the police to have a sales rep removed from my house at 11. O'clock at night. He told me he wouldn't leave untill I paid the £13,000 he needed to fit the windows. A few weeks later I did the job myself for around £3,000. These sales people are just scum of the earth, and will do everything to achieve a result.
Even the big boys try it on. I was quoted a cost of "around" £3000 to £3500 to have a new replacement combi boiler supplied and installed by British Gas around 6 to 7 years ago. The boiler was a well known popular make. I went and bought the boiler myself from a local plumbing supplier for £1100, and paid a local plumber (who I had used previously) £600 to fit, test and commission it, along with slightly re-routing some of the boiler pipework and additionally fitting one of those inline magnetic filter things.
The same as car salesman
Not many sales people trying to defend themselves here as they know its true, thieves the lot of them.
Let’s talk about vaccines and the bbc lies as their seemingly endless legion of peadophiles is exposed
Hi , my ex pal used to work for a double glazing firm he used to brag that he wouldn’t leave a prospects house unless they called the police , most customers were too polite to tell them to F off earlier ,relying on his good manners which he did not have
My cousin had one of these systems fitted, cameras all around, inside and out, he was at my house one day when his phone app for this system alerted him to somebody at his front door, now he'd been at my place for just over an hour by this time so he checks to see who or what is at his house, the alert was showing it was himself an hour ago leaving to come to my house, totally shite system and he made them take it out the next day.
Lol sounds like his cam has wifi issues
@@cryptoman206 no, just Verisure system is utterly hopeless, he now has a cheap doorbell camera fitted and that works perfectly.
They are not bothered about the alarm system, they just want that monthly DD could tell they were scammers from the very first bombardment of adverts.
Well yes everything with a monthly dd is the way to go in any business as China makes all the hardware so thanks to Thatcher we no longer make anything ❤️
@@censorshipBS 👍 Not just the Iron Lady, all successive governments have and still are playing their part in making sure England is a 3rd world country. ✌🏻
@@censorshipBS dinosaur speaks.... get a life FFS.
I was considering using this company. No more. They seems to be liars.
I have a Verisure Alarm Kit, and it serves me surprisingly well. Their monitoring system is actually pretty modern. The fact that they are big is not necessarily a bad thing, since they have hundreds of professionals at your disposal in case you need the monitoring service. What people don't understand is that Verisure is a service, not a retailer. They sell the monitoring service, and the alarm kit is the means for it.
Don't blive everything you see on tv
I have the system just like millions of other and love it
If that guy in the secret filming came into my home and started spouting that nonsense he'd be out the door in 30 seconds
For sure, my elderly mum was hassled for 3 consecutive days for double glazing, until I answered the door on the fourth day. Ex soldier. That's all I'll say 😂
@@tomosa6880 Anyone who prays on the elderly or kids is the lowest of the low
I don't even allow them through the front door, one salesman stood outside my door for 5 minutes untill he got the message
This is a great system if you want to watch people breaking into your property. The police wont do anything about it but at least you will know in real time its happening. Infact you can be verisure ❤😂
My camera's picked up trespassers trying to enter my outbuildings and the police were there in 15 minutes.
@@keithrose6931 do you live in a Police Station?
See what you did there 😂
😂👍
Are you a Page 3 lovely?
Thank you for making this video and putting it out there . 🙏💖
They are not accredited to the security industry.
Decent security companies are members of either SSAIB or NSI.
I have tried to advise people of this for a good few years.
Maybe now, the public will sit up and take notice.
An alarming company .....
lol
I tried to get quote on line all they wanted was to send salesman out ,don't like to be pressured at home so refused .
I understand your concerns however any company that does things properly does need to asses your requirements and the property to design a system that meets your neeeds this cant be accuratly done over the phone, there should be no pressure sales and when I carry out a survey I ask what they want, check the property to plan the installation and assess what I think would best meet their needs,
I leave explaining they will have a quotation by the end of the day, showing the full installation, what they will get and the full cost to them. It will also show what any future maintenance requirements the system should have and what that would cost if they choose to take it up. The quote is guaranteed for 30 days, once I confirm they have recieved the quote I do not contact again unless the come back to book an installation.
If you work responsibly as many companies do you should get a fair assessment but always get more than one quote.
For context I run an alarm company (operating since 2008) and have been in the industry since 1993
Get a DIY system that informs you when activated so YOU act on the information. Wireless cameras that send real time images to your phones are equally invaluable.
The sales tactics are not too dissimilar to the double glazing industry.
I sent an email enquiry when I saw their TV as. The phone rang in less then a minute trying to push a rep appointment on me. I put them off but they harassed me for weeks being very pushy for a rep appointment. I saw that as a big red flag. I never deal with pressure sales tactics or consumes that want to sell a rep out for a up selling push instead of just a surveyor to do a quote. They eventually left me alone. Horribly, pushy, mercenary - big nope!
Amazing, paying crooks to monitor your home.
A copy of the terms and conditions,, after you sign the contract? 🤣😂😅😂.
You couldn't make it up! Absolute shisters
Verisure should place their equipment on police stations, that way they wont have to bother monitoring activity.
And their adverts are crap.
Cringeworthy.
As well as not being accredited and having awful sales techniques their adverts are crap - someone should be shot for that too. They are good at getting people's money though.
They are not accredited so be very careful before signing documents.
Verishite! Period!
Yep! Veri veri shite
sales people on a comission will ALWAYS use dirty tactics to make a sell. Cut out comission and you might get decent sales reps.
The Safestyle of the security industry
Absolutely agree with this comment.
I banned SS from my property, cowboys,
Forward this million times,
No one reads T&C's and the important information will be buried in pages of rambling. Companies should be obliged to make clear what they are actually selling. I get the feeling that verisure will be the next PPI.
You only have to watch their TV advertisements to know that there is something very dodgy with this outfit. My advice to this company is don't take your customers as dickheads.
Most of their customers are quite possibly dickheads though for signing up to this rental scheme..🤔
Their ads always seemed like something the teams on The Apprentice would come up with.
If they didn't treat their customers like dickheads they'd be out of business
I paid £299.99 for mine & it was £39.00 per month all so they tried to charge me two months after I cancelled they took the stuff back & tried to charged for that also they are scammers in my eyes I was tied in for 3 years contract which they did not tell me about that
Report them to trading standards, it needs as many people as possible to report this behaviour, they are absolute con artists and have already had huge fines and court cases against them.
@@MorseDigitalSecurityUkmay I have link to trading standard please ?
It's obvious to me this company is a franchise.
Vacuum cleaners, double glazing - the door to door market for those peaked long ago. The salesmen have to find something else to bamboozle the mugs with.
Its simple DO NOT GO TO VERISURE .
I have long maintained that Verisure's TV adverts are also an absolute disgrace. Their favourite slogan on ALL of their TV ads is 'Install NOW', which is a bit like an 'order' or a 'demand' - rather than an invitation to get a quotation. Their TV adverts should be totally banned imo. WHAT is our Adverticing Standards Authority doing? Nothing - that's what.
I had an incident at my house. Police were involved.
It was the police officer told me about verisure, as he had their system on his property.
So I went ahead, £400 to buy and fit the equipment. £33 a month after equals to a pint and a half of beer a week. All shows up on my phone. Touch wood all ok at the moment and I've peace of mind.
240v through the window and door frames are much more effective in deterring thieving bastards.
Survivors can be introduced to Mr Estwing.
Life imprisonment for you though. Worth it?
You only have to see their totally phoney adverts on TV to see that this is a dodgy company. Their Ads are so bad they're hilariously funny...
Some of them reminded me of dodgy Dutch porn films back in the 70's!
Verisure ads aren't that good !! ;)
I've literally just had a home-visit quote with them 20 minutes ago. The guy seemed nice but as somebody who used to work in commission based sales myself (as he said he did when we were talking), I knew to look for certain tactics.
He seemed alright in general but definitely gatekeeped the price until the final minute, put every effort in to trying to engage me and get me trusting him, then did the 50% price trick that we saw in this video. There was also the 'call to action' trick that we saw here where he told me to act today because the 'discounts' apparently aren't available all the time.
The scare-mongering stories of neighbours getting tied up in their homes etc was also something he did, although it was less full on than it was by the rep in this video.
Lol. Verisures comment to BBC Watchdog. We shall now make sure all sales reps complete training. / One word, UNBELIEVABLE. 😂. Why would you have un fully trained staff selling home security in the first place . That begs my next question are they all vetted and police checked properly ?
Staff are definitely not vetted, they are not accredited so dont need to be for their purposes, the staff turn around on the kids they employ is so high it would cost them a small fortune to vet everyone to BS7858
Another “Lessons will be learned” get out clause.
Their current alarm advert (10.9.23) BLATANTLY LIES; suggesting a Verisure employee will attend your home after a possible break in (golf ball hitting the patio window) and wait there until the issue is resolved!!!. This is deliberately misleading to potential customers. How does this get past the advertising standards people?
I knew this company was dogy first time I saw their advertising. I send an rep out to give you a quote that was the clue
I asked them if the sales team was from safestyle, he wasn't happy. We went local.
Very wise
only use NSI or SSAIB accredited firms
Wow obviously scammers.
So,basically just another pressure sale operation. Like the hundreds that have been on watchdog,for decades. This one is for home security. They have had rogue traders,builders,double glazing,loads. I guess they all trade that way.
sounds like the 80s double glazing scene.
Their naff adverts were enough to put me off this company.
BBC's 'Watchdog' should try and 'see how the BBC salesmen conduct themselves when knocking on people's doors' to try and mislead people into pay the TV tax. Provided you do not watch ANY live broadcasts or operating BBC Iplayer then you do not need a licence. And for the case in hand here, if someone quotes you £1300 for (any) job but then you haggle it down to half then ask yourself how the heck can they suddenly 'lose' half the original quote. Or in other words, you are being taken for a ride.
In the 23 years of living, I’ve never had or seen a bbc salesman, or heard any friends or family. Must be in dodgy areas only
The old Double Glazing sales talk
Time limits
Major discounts etc
The latest Verisure advert gets me. They've spent months of endless very bad adverts, saying installing their system would keep houses safe. Their now telling us houses can still be broken into, so they're trying to flog another level of security with their zero vision.
Verisure are con artists as a trained alarm engineer myself their equipment isn't worth anything as cheap rubbish like adt ,ring ,boundary etc
What would you say are the best ones in the UK, then?
@@STOPLISTENANDTHINK I would look at either a texecom or orisec system they are much more reliable and a proper system
All my houses were robber where I lived as a renter. All good: own noting, don't lose anything.
Help, I'm surrounded by crooks. A verisure engineer lives near me and the owners of Life Comfort Products round the corner, were jailed for simiar practices, on release despite allegedly being bankrupt they were still driving their top end RangeRovers.
I was told there was a voucher left for a discounted system, free shock pads etc and a much lower price than what it actually was! The "Free " shock pads were in fact £3 each per month and the entire system would cost two times more than they initially stated, which per year would cost several hundreds of pounds more than if I actually had a break in at my shop !
Well is it just me or am i the only one that is happy with verisure
Less than £110 of very cheap detectors and a very poor control panel. Like ADT, it’s all marketing. The units are wireless, which is no where near as good as hard wired.
Let’s hope their alarms are better than their ridiculous tv ads.
I am also badly affected by their scam. I am happy to go to the court if required.
How many times over the years have we fallen for scam artists like these. They employ people who quite frankly couldn't get a job as a BBC licence salese[erson to come to your door and sell you bulls---t.
I’m in the electronic fire and security industry. Please get a few quotes from local companies. There are various wireless systems available on the market.
Did the e ustomsrget the kit back and installed?
Just checked they are not NSI approved, always use an NSI or SSAIB Company
The current advert showing a security guard inspecting a golf ball is a pack of lies and should be banned.
Veryshite
Their advert put me off.
The disgusting amount was the £45 a month monitoring costs or £540 a year that is just far too much for what is on offer.
for what the cost is going to be just to fit the sensors etc I bet you can buy a very easy to fit and good quality system yourself.
The price just does not see value for money at all.
It would be better to say we fit the system free and you pay the £45 a month but to have to pay upfront and then pay a very high monthly that is a pure RIP off.
Its the old UPVC replacement windows tactic from years ago.
Not very sure now lol . The tv ads actors are amateurs as well wnkrs 😅😅😅
Happened to me same thing was told cancel.anytime alarm system is mine. And pressure sales aswell went with simplisafe. Well better
My Verisure System Is Fine And My Honest Review: It Told Me. About The Tamper And When I Accidentally Set It Off, They Told Me To Be Honest I Hope They Improve The Product Like The Siren Tone. (I Have The Voicepad Product Which Is The Bigger Keypad)
Am I glad I checked this crowd out as I was thinking of getting a verisure alarm but they can feck off and scratch now
All that for a Arlo system you can buy yourself for less than that mugs
Yet another of these companies that surface from time to time and bring the industry into direpute the Last one SAS Security played much the same game and ripped its customers off on frightening them into spending fortunes.
Never feel for that companys b's
I cant believe people are surprised by these sales tactics, been around for years, double glazing, solar panels,conservatories, extensions..e.t.c.
I will stick with the Amazon video ring doorbell, the comments have been very very helpful and have saved me a lot of potential grief, Thanks
Now do Simplisafe!
Not veri sure - first they forged my signature, very unsuccessfully, and that was just the beginning.
Same here, I bought two systems for my home and business paying a total of over £1000 which turned out to be after two years of contract and the total amount I paid was just for the installation of two cameras, sensors on 6 windows and two smoke and configuration devices which took a maximum of two hours each at the home and the business. How is it possible that this company still exists!!!
Shocking company
Its odd they put the blame on staff to retrain when caught out with their scam...would not buy an AA battery off this company.
Verisure also makes fake reviews on Internet.
Give it another year this company will likely go into liquidation just like boundary!
Can discuss with this owner from this company 😌 Thank you .
Their adverts use scare tactics in the same way,,,,any vulnerable person would believe everything said on these adverts & feel frightened after just seeing these ads alone!
Sadly I am also having the same issue, absolute scammers
They should be investigated and fined over their terrible, unimaginative and cheesy TV adverts, they're unbelievable too 😂😂
So funny that he describes this month's special offer 03:42 "as half-price, so that's 50% off" 🤔😂 just in case his customer couldn't work it out..🤣🤣
Verisure / Notsosure.
All these type are a con. Buy a dog
Good old tried and tested locks and comman since is all you need
To top it all their adverts are tripe
Every Verisure TV Advert I've ever seen makes me howl.
They are so silly & amateurish.
We have Women gossiping about a break in & stupid men being pushed into installing a Verisure Alarm.
That might happen in Verisure's version of The World, but it doesn't happen in mine.
😂
Its not Verisure all the door call company's are at it, so make sure you are aware of this before letting any sales person in your house
These people use fear based advertising witch i thought was banned in Britain
Biggest scammers in business don’t ever use these cowboys!! False advertising they should be closed down!!
Rip Off this company really is.
They came to me the other day and used exactly the same tactic shown in the video...still...
Will be interesting what happens tomorrow so far they have told me after 1 year the equipment is mine and works like a bell box system it seems to me they are still the same as this video but will find out tomorrow and will check the t and c
Except it doesnt have a bell box on the system - just a shiny badge outside!!! From our experience when ripping them out for a proper system they normally stop the app from working if you cancel.
Well a towel was speaking and trying to sell it u Instant lie
My next door neighbour has a veryshure alarm the placed his door camera facing directly facing my drive and not looking up his drive .I complained to Very shure and told me it was my neighbours problem and refused to do anything about it
@@Bercilakdehautdesert-mv3in No What you don't know ia its not pointing UP his drive its pointing across mine and into my Drive and garden. not his.
Your neighbour is NOT permitted to record your property without your expressed permission. Their CCTV is fixed, not roaming like google street view or private auditor, and should not see beyond their own boundaries. And there could also be an issue with any sound recording. Take the previous advice and contact the information commissioner's office. Verisure should know the regulations when fitting this equipment, it's Verisure though so perhaps it doesn't work anyway. Who knows.
Ring system is cheaper and better
Anyone who believes there amatuerish moronic adverts should think twice about what they offer.
Vote for the worst ad ever!