Hi Ruby, thanks for the video. It was very helpful as I am now wondering about my next week’s trip. My flight will be arrived in T2, noting that the Aerotel is located in T1, do I have to go pass the immigration? And my next flight will be from T3.. is it all interconnected within the immigration? Thanks!!
Hello Bagus, from t2-t1 no immigration cause you won’t have to exit the airport. You just need to find the train station going to T1. Are all your flights with the same airline? Cause with me it was the same airline so I didn’t have to pass thru immigration because when I was in Australia they checked me straight thru until my final Destination. So, i already have my boarding passes.
Thanks, Ruby. Yes my flights are from the same airline. Glad that i dont have to pass the immigration to go to Aerotel. And by mean, Aerotel is located within the immigration area/airside right?😅 i’m going to travel with baby so i’m pretty anxious to think about such details haha
@@bagusmahendra21 sorry for the late reply. Yes you don’t have to go out or pass thru immigration. Its inside the terminal. Near Starbucks. Don’t go out. Once landed take the train to t1. Then ask help desk where Aerotel is. Good luck!
Can you stay at this hotel if you are not in transit, but rather travelling outbound? Since to get into the place you need to clear immigration and into the departure side. Also, what about the luggages for checkin whereby some airlines may not be opening their counters until at least 2-3 hours before the flight.
Hello I emailed them and this was the response. Greetings from Plaza Premium Group! Please take note that our Aerotel Singapore are located inside the airport transit area / air side. For departures passengers have to pass through immigration to reach our Aerotel. We advised that you may check with the airport authority first before make any reservation. Aerotel Singapore would not able to know what time the counter open for departures passengers and what time airport authority allow you to access the restricted area. For example , some departures passengers are allow to access the restricted area before 3 hours of their flight. Hence we would suggest you to reconfirm with the related airline or airport authority. You may reach Changi Airport authority via + 65 6595 6868
Thank you. Best regards, Ezatul Hanani (Hani) Customer Relations Team
Are you just transferring to another terminal? If so, You don't need a visa for Singapore if you're changing terminals at Changi International Airport and staying in the transit area, even if you're on the same airline. This is because the airport's terminals are connected, so you can move between them easily without going through immigration.
For this room only two. But they have a family room with two bedrooms (4 single beds), a large living area and a private bathroom with a shower, fresh towels, hairdryer and complimentary toiletries. There's also a 42” large-screen TV, complimentary coffee and tea, and pillow options so that everyone is well rested and ready for the rest of the trip.
Its checked in all thru as long as it’s the same airline (Singapore airlines and Scoot) both in the same company. So, I was just bringing my hand carry luggage.
Thanks for the video I’m staying here next week. They only let you stay more than 6 hours if you book the double room now. I will use a new bed every 6 hours 😂
Hi miss… I have a question and hope you don’t mind to answer it for me. I’ll have a trip w my friend to Singapore, and take a night flight to SG arrive in SG by 22:40 . We aren’t planing to go out till next morning, do you think that’s allow? Thank you!
Hello Ms. Madeleine, I emailed Changi airporr customer service. Please see above reply. Dear Ms. Ruby, Thank you for your enquiry sent on 11 September 2022. Please be advised that arriving passenger are required to clear the arrival immigration upon arrival. I hope that the information provided clarifies your enquiry. Please do not hesitate to contact us if you have any further questions. Thank you. Yours sincerely, Shawn Ker Changi Contact Centre
Hello I emailed them and this was the response. If you’re not transiting. Greetings from Plaza Premium Group! Please take note that our Aerotel Singapore are located inside the airport transit area / air side. For departures passengers have to pass through immigration to reach our Aerotel. We advised that you may check with the airport authority first before make any reservation. Aerotel Singapore would not able to know what time the counter open for departures passengers and what time airport authority allow you to access the restricted area. For example , some departures passengers are allow to access the restricted area before 3 hours of their flight. Hence we would suggest you to reconfirm with the related airline or airport authority. You may reach Changi Airport authority via + 65 6595 6868
Thank you. Best regards, Ezatul Hanani (Hani) Customer Relations Team
You do not need a visa for tourist or business visits up to 90 days in Singapore. Are you staying overnight only? But you still have to pass thru immigration to get out and check in the hotel outside the airport. I recommend to have a copy of you hotel booking.
Great video
Thanks for the video. Have booked to stay here for 12 hours in Oct. Was keen to see what it was like! 👍🏻
It’s my pleasure 🙂 Enjoy your stay.
My stay 17 hours pls send hotel price
An excellent video well done
I LOVE your nail polish, Do you know what color it is?
It’s Rimmel London Danny Boy Blue.
Nicely done video thanks
Hi Ruby, thanks for the video. It was very helpful as I am now wondering about my next week’s trip. My flight will be arrived in T2, noting that the Aerotel is located in T1, do I have to go pass the immigration? And my next flight will be from T3.. is it all interconnected within the immigration? Thanks!!
Hello Bagus, from t2-t1 no immigration cause you won’t have to exit the airport. You just need to find the train station going to T1. Are all your flights with the same airline? Cause with me it was the same airline so I didn’t have to pass thru immigration because when I was in Australia they checked me straight thru until my final
Destination. So, i already have my boarding passes.
Thanks, Ruby. Yes my flights are from the same airline. Glad that i dont have to pass the immigration to go to Aerotel. And by mean, Aerotel is located within the immigration area/airside right?😅 i’m going to travel with baby so i’m pretty anxious to think about such details haha
@@bagusmahendra21 sorry for the late reply. Yes you don’t have to go out or pass thru immigration. Its inside the terminal. Near Starbucks. Don’t go out. Once landed take the train to t1. Then ask help desk where Aerotel is. Good luck!
Can you stay at this hotel if you are not in transit, but rather travelling outbound? Since to get into the place you need to clear immigration and into the departure side. Also, what about the luggages for checkin whereby some airlines may not be opening their counters until at least 2-3 hours before the flight.
Hello I emailed them and this was the response.
Greetings from Plaza Premium Group!
Please take note that our Aerotel Singapore are located inside the airport transit area / air side.
For departures passengers have to pass through immigration to reach our Aerotel. We advised that you may check with the airport authority first before make any reservation. Aerotel Singapore would not able to know what time the counter open for departures passengers and what time airport authority allow you to access the restricted area. For example , some departures passengers are allow to access the restricted area before 3 hours of their flight. Hence we would suggest you to reconfirm with the related airline or airport authority. You may reach Changi Airport authority via + 65 6595 6868
Thank you.
Best regards,
Ezatul Hanani (Hani)
Customer Relations Team
@@RubyWonders thank you so much ^_^
@@joshk6929 you’re welcome!
Hi Great video... Can you please tell me if we need transit visa in singapore airport
Are you just transferring to another terminal? If so, You don't need a visa for Singapore if you're changing terminals at Changi International Airport and staying in the transit area, even if you're on the same airline. This is because the airport's terminals are connected, so you can move between them easily without going through immigration.
Can you have 4 people in the room.?
For this room only two. But they have a family room with two bedrooms (4 single beds), a large living area and a private bathroom with a shower, fresh towels, hairdryer and complimentary toiletries. There's also a 42” large-screen TV, complimentary coffee and tea, and pillow options so that everyone is well rested and ready for the rest of the trip.
What happens with your checked bags while you stay at the hotel,
if you are continuing on to your destination the next day?
Its checked in all thru as long as it’s the same airline (Singapore airlines and Scoot) both in the same company. So, I was just bringing my hand carry luggage.
Thanks for the video I’m staying here next week. They only let you stay more than 6 hours if you book the double room now. I will use a new bed every 6 hours 😂
You’re welcome! Haha enjoy the two beds! 😂🤣
Can u visit the jewel from here?
You have to pass thru immigration to be able to go there.
Hi miss… I have a question and hope you don’t mind to answer it for me. I’ll have a trip w my friend to Singapore, and take a night flight to SG arrive in SG by 22:40 . We aren’t planing to go out till next morning, do you think that’s allow?
Thank you!
Hello Ms. Madeleine, I emailed Changi airporr customer service. Please see above reply.
Dear Ms. Ruby,
Thank you for your enquiry sent on 11 September 2022.
Please be advised that arriving passenger are required to clear the arrival immigration upon arrival.
I hope that the information provided clarifies your enquiry. Please do not hesitate to contact us if you have any further questions. Thank you.
Yours sincerely,
Shawn Ker
Changi Contact Centre
@@RubyWonders thank you!
@@madeleinecs you’re welcome.
Hello, do you have to go through airline check in and immigration prior to check in in the aerotel?
Hi! Yes you do. Aerotel is inside the terminal. I was transiting from Adelaide, Australia to the Philippines.
Hello I emailed them and this was the response. If you’re not transiting.
Greetings from Plaza Premium Group!
Please take note that our Aerotel Singapore are located inside the airport transit area / air side.
For departures passengers have to pass through immigration to reach our Aerotel. We advised that you may check with the airport authority first before make any reservation. Aerotel Singapore would not able to know what time the counter open for departures passengers and what time airport authority allow you to access the restricted area. For example , some departures passengers are allow to access the restricted area before 3 hours of their flight. Hence we would suggest you to reconfirm with the related airline or airport authority. You may reach Changi Airport authority via + 65 6595 6868
Thank you.
Best regards,
Ezatul Hanani (Hani)
Customer Relations Team
Hi. Are you Plant-based, vegetarian or vegan? Thank you
hi ruby that was nice video. may be you need to try to stay in Aerotel Sydney airport
Hi Irfan, thank you. I actually saw Aerotel Sydney last week. I didn’t know they have one there. Maybe I’ll try it next time. 🙂
@@RubyWonders we have just opened last Wednesday anyway , but great video. ❤️
@@irfanrichard6483 cheers! Looking forward to stay there. ☺️
Hi sis tanung ko lang do u pay with your credit card?or debit card?Wla kasi akong credit card.
Hello sis, debit card ko ginamt k.
@@RubyWonders thanks sis,nag book na ako ng hotel for 12hr.19hr kasi layover ko.
@@Shiemarie00 you’re welcome sis! Enjoy your stay! 💛
You should go back to aerobar again.. it has changed to a whole new look
Wow really? Will do on my next travel or layover there. Thanks
Do they let four people stay in one room?
Hi Patrick, Yes they have a family room and a double plus room.
Dont you have a double plus room?@@RubyWonders
Hi Ruby just want to ask if you pass immigration after landing. Thank you
Hello Sejio! No, I didn’t.. Once I got off the plane, I took the train straight to terminal 3. You’re welcome!
Thank you again Ruby that’s very helpful. We have a reservation on August going to cebu with 16 hours layover in Singapore. Appreciate it. 🙂
@@sejio5194 God Bless your trip & enjoy your holiday! 🙏🏻💛😊
I wished that there was Jollibee in Singapore Airport...
That would be great!
@@RubyWonders And as a Singaporean-filipino, I would agree that Jollibee is the world's best fast food chain!!!
@@talentlesszephyr_yt we still don’t have Jollibbee here in Australia 😔
Madam, kelan po ba pwede mag book? Am trying to book now. For our flight sa june but it’s not letting me :(
Try nio po iiemail. hello.sin@myaerotel.com . So far ngreply sila after a day
Try nio dn po sa hotels.com kakacheck k lng mern nmb available.
@@RubyWonders omg sold out sila for our dates :(
@@jemaedenramos5472 aww try nio po ung Ambassador Transit hotel kasonsa t3 sya.
@@jemaedenramos5472 eto pong
Plaza Premium Lounge (International Departures, Terminal 1) pero lounge lng sya.
Do we need visa if I booked my hotel outside the Airport?
You do not need a visa for tourist or business visits up to 90 days in Singapore. Are you staying overnight only? But you still have to pass thru immigration to get out and check in the hotel outside the airport. I recommend to have a copy of you hotel booking.
Magkanu po hotel mam 14hourse kc layover ko dyan
Ung binayaran k po 12hrs is $341.33 sgd. Depende dn po kasi cgro kung weekday or weekend. They go by every 6 hrs po
@@RubyWonders kinukuha pa po ba ang bagahe sa singapore airport pag mahaba ang lay over o hindi napo slamat po
@@aprildelrosario7736 pg connecting flight po nde na. Check in all the way na at pg same airline company.
@@RubyWonders galing po ako qatar to singapore tpos mula singapore to manila jet star po airlines diko npo kaya kunin baggage ko
@@aprildelrosario7736 san po kayo ngbook? Singapore airlines po b?