Watching this as I am riding the Shinkansen to Kyoto, also I thank you profusely for all the great insights and advice from your channel. I have spent 8 days in Tokyo and now am going to spend 7 days in Kyoto. Thank you so much for everything.
Thanks for all the info Kenchan! I'm headed to Japan in March and will be going to Tokyo, KOBE, Osaka, Kyoto, and Okinawa, so this information is super helpful! Much love from Canada!
Great video Kengo-San! A very useful breakdown of the different ticket types and some of the discounts available. With the changes to the JR Pass price my next trip may well need to include booking individual tickets so this is a useful guide 👍
Your train journey vlog is a delightful virtual experience. I absolutely love train travel, and your videos capture the essence beautifully. Like and support from Bangalore.
Thank you for watching and your message from Bangalore. I'm glad to hear you liked my train vlog. I like train too so I'd like to post more in the future. :)
Hi, thanks for putting this video together! I just booked a Hokuriku arch pass through JR West and just wondering if you know how to reserve Shinkansen seats online? I only see instructions for doing it at the ticket machine but we arrive in Japan 1 day before I head to Kanazawa and I think that might be too late to book seats Keen to hear your thoughts!
Akeome Kengo-san 🎉 (I feel like Ive said it before but I forgot 😅). Great info as usual. Sharing this video to a friend who will have a family trip this summer.
Hey Kenchan, boarded my first Shinkansen ride bounding to Kyoto. Thanks to your guide! One suggestion, it seems like upon passing through the shinkansen gate, on top of the printed Shinkansen ticket, the IC card needs to be scanned as well? I was bound from Tamachi station and my wife handed the IC card to the official by the shinkansen gate and she just scanned our cards while helping us through. Could you add this step into the guide so friends riding for first time will have the IC cards ready and not disturbing the commuting crowd - especially during morning rush hour. 😂 Thanks !
I was in Japan in November, I toke the Shinkansen to Kyoto for a day trip to see the Imperial Place and Gion/ pontocho area. Absolutely beautiful nature and architecture. I'm already thinking about going back again around the same time this year! Love all your Videos Ken- chan! Ticket one way was almost $100 usd kind of expensive.
Thank you for the information it was very helpful! I tried to book on EX and also had the credit card issues you mentioned at the end of the video. We are headed from Tokyo to Kyoto in end of March, I think I will end up booking on Klook but I am worried for booking reserved seat with large bags. I heard it is possible klook reserves seats not sitting next to each other.
Could you try JR West reservatoin? e5489.jr-odekake.net/e5489/ibpc/CBTrainEntryExternalPC?LANG=en If you type destination and choose seats with oversized luggage, you can choose seats from seat map. No discount like EX but no worry to be separated from your partner.
Hello Kenchan , thanks for your videos. We we travel from Hiroshima to Tokyo , the two seats it´s the best place to see the Fuji Mountain ? We will buy the tickets in -EX , we will calculate between 28 and 21 days for the descount. Your explanations are very clear.
Thank you so much for the very informative video. If I booked shinkansen tickets on the smartex app, can I link my Welcome suica card to the e-tickets?
Great video again Ken chan! I saw your other video about the smart ex website for shinkansen tickets. Tried purchasing online before I came to Japan last month but for some reason my credit cards were not accepted so I had to buy from klook instead but cant choose seats. Wondering if you know which cards they accept? i have an amex and visa FYI
Kenchan, thank you so much for this video. We will be going to the Hokkaido snow festival and Nagano to see the snow monkeys, and was just going to buy train tickets as we went along. The JR East-South Hokkaido Rail pass is a perfect fit for our trip. We will save a good deal of money! Do you think we should buy the pass online or just buy it at Haneda Airport when we arrive?
The South Hokkaido Pass is not covering Nagano area (only up to Karuizawa) so you might be able to combine 2 passes or add tickets depending on your itineraries. You might want to purchase online and reserve seats for better seating. Thank you for watching:)
Thank you Kenchan for your detailed explanation. Sorry if I missed out. May I ask how would it goes if I were to purchase through EX app for 2 persons and want to use the QR code directly at the gate instead of printing physical ticket? Do I pass my phone with the QR code to the 2nd person after I past the gate? Thank you for any guidance.
Hello. Thank you for watching. You can send the QR code by email to another person. " If you reserve two or more seats, you need to send QR-Tickets to others by e-mail. Then others add his/her QR-Ticket as following." More in detail on this page on the bototm. smart-ex.jp/en/entraining/qr/
Thank you Kenchan, just want to ask, can i buy ticket in ticket counter in Tokyo station, 3 days before travel going to ShinOsaka? I will try Kodama shinkansen. Thank you and more power to your channel.
Thanks for the informative video. I will be travelling from Hakone-Yumoto to Naganoharakusatsuguchi which will require three transfers. From Hakone-Yumoto to Odawara on Tozan line; Odawara to Shinagawa on Kodama; Shinagawa to Urawa on JR Ueno; Urawa to Naganoharakusatsuguchi on Kusatsu Shima train. Can you advise how I should go about buying my tickets? Should I book online or would I be able to purchase the tickets for Kodama train from Odawara to Shinagawa at Hakone-Yumoto station?
I did have a question, though- there's no way to use a digital suica to put the ticket on and not have to go pick up tickets, is there? I see you can do it with a physical card but probably not digital cards, right?
Hi Kenchan , very nice video . Can you please answer my question. I am not buying JR pass as my travel is only from Tokyo to shin osaka and from here I will travel to Kyoto and nara. I will return from shin Osaka to Tokyo. Can I buy shinkasen nozomi ticket 6 days ahead of my travel from Tokyo to Shin osaka in the Tokyo station JR office and like wise osaka to Tokyo . Appreciate your guidance
Hello thanks for this, I've just registered and entered my IC card info, does it mean that when I buy ticket I can automatically just tap my IC card or there is another step needed? Thank you
Thank you for watching. After you make a reservation, a button to connect IC card comes up on your reservation page. It’s just one of two clicks if you registered info already. Then you can tap IC card at the gate.
Hello! i have heard that it is better to buy shinkansen ticket INSIDE the station on the shinkansen ticket office for cheaper price (around 820-1000 yen?) for osaka - kyoto rather than buying it outside the gate from the machine, is it true?
I haven't heard about that. Basically you cannot enter the gate without purchasing the tickets, so maybe it's for connection or something? From Osaka to Kyoto, it's cheaper to take regular JR train. It's less than 30 min and takes you to directly to Osaka station, while you have to change if you take Shinkansen.
This is so very helpful -- thank you. Can I buy Kyoto to Mishima or Odawara through JR West even though the operator is JR Central for that area? I was unable to get any credit card to work with SmartEx. Some people report having success so it would be very helpful to know what cards they were using or what they did differently. What happens is that you start the registration process but as soon as you type in your card info and hit Verify, it says "Since card could not be verified you must start over" and then puts up a page of Japanese text.
Ohh I'm sorry it didn't work. Yes, you can purchase on JR West site too. EX discount is not available for Kyoto-Mishima anyway, so JR West site is good. Does JR West site works with the same card?You can type station name here. e5489.jr-odekake.net/e5489/ibpc/CBTrainEntryExternalPC?LANG=en It seems many travelres have the same issue with EX while some people have no problem. I'd like to ask the question in TH-cam community which card from which country worked.
Hi! I'm not sure if you are able to assist me. We are arriving at HND on a Sunday at 5:00 am and will be traveling to Gotemba Station. Can you recommend the most accurate website to check times and tickets? I searched online but there is so much information and I'm not sure what's accurate. Thank you!
Hi! I have a few questions. I would like to purchase my tickets from EX and link them to my ICOCA. But understand EX only covers the Shinkansen fares. Taking the case from 11:52 in your video for example, can I just tap my ICOCA to cover the extra fare since I already linked my Shinkansen ticket to my card? Will it auto deduct the amount from my card? Do I have to separately purchase train tickets for the extra stations? Also, can I purchase multiple tickets and trips (for different dates) from EX and link to my card at the same time?
Yes. Exactly! You just need one IC card in that case. You can go directly between Shinkansen and other JR lines with that Icoca. Yes you can link multiple reservations to your one IC card. Thank you for watching.
Hi there! Thanks for sharing. My question may be off track a bit from your subject but I need help/confirmation from a local like you. I am planning my trip in April (most likely from Osaka int’l airport) to Takayama-Kamikochi-Shirakawago-Kanazawa-kurobe alpine route-Matsumoto-Osaka. In my case, should I get 5-day Alpine-Takayama-Matsumoto Tourist Pass on top of JR card? I still have my suica & JR card with me from my previous visits couple of years ago. My duration of stay about 8 days. Thxs for your advice in advance.
Yes, you can. Only train you cannot hop on even though you can get on is, Shinkansen / Limited express that you need reservation. The Shinkansen shown "All Reserved" on the map @20:23 of this video, you need reservation.
We are a group of 3, I bought ticket from Klook as I wanted to book ahead since we will come on the golden week. We got the ticket but the reserved seats are all separated. Do you know how we can rebook our reserved seats so we can be seated together??
Oh wow. I'm not sure why but that happens on the JR sites too if there is no more seats available. On some dates on Golden Week, you cannot find 2 people together anymore. I talked about in the recent update video. If you go to the counter at the station when you have time, you might be able to change (not sure detailed agreement with Klook) but it might be difficult to get seats for 3 on some dates.
@@tokyokenchan Thanks for your reply! I book it through Klook that’s why i don’t have a choice of seats. I tried to book through Smart Ex, but they won’t accept my Master card! So I was frustrated and ending up book with Klook! Regret doing that! 😬
Hello, I’m planning to buy Shinkansen from Tokyo to Kyoto. I’m buying the ticket on the JR West website. Can I collect the ticket from a ticket machine in Tokyo station?
Hi, I'm going to buy 2 tickets through the EX website and I would like to use the suica card. My account EX only accepts 1 IC number. How to include the second IC number?
Hi. You can assign another IC card from the reservation screen. The screen ask you how you get on, and either assign IC card (new one or registered in your account one) or get on with QR code, issue tickets.
Hi, Kenchan. My family and I are traveling to Japan this July. We are based in the UAE and so I was planning to book tickets in advance. I tried to create an account with Smart-ex but my credit cards (Visa and Mastercard) are getting declined. Is there any other way I can book tickets in advance other than this platform?
Hello. In that case, you can use JR West site (no discount, but you can choose seat from seat map) or other agencies such as Japan Bullet Trains or Klook (there is some agency fees). All links are in the description of this video.
Yes, There is a JR counter at T3 of Haneda Airport next to the monorail ticket gate. If you are using EX, you can just get on with QR code on your phone. No need to collect tickets.
Thank you for your help. Apparently, I can’t use EX so i have booked Shinkansen from Klook with nozomi line with reserved seats. Can i still redeem tickets from JR counter at HND airport and choose the seats with luggages?
Watching this as I am riding the Shinkansen to Kyoto, also I thank you profusely for all the great insights and advice from your channel.
I have spent 8 days in Tokyo and now am going to spend 7 days in Kyoto.
Thank you so much for everything.
Oh finally, you are in Japan now! Glad you enjoyed your Tokyo stay. I hope you have a great time in Kyoto. :) Thank you for watching.
Wow 7 days in Kyoto, you'll be able to do so much! Definitely try some shabu shabu at Yamafuku, or Masayoshi for a delicious steak 😋
@@tokyokenchan You're Welcome, I definitely will come back again but this time I'll go eastward to Hokkaido someday in the near future.
@@Omni0404 Thank you, I'll try them when I get there because I have yet to try Yakiniku or Shabu Shabu places yet.
Thank you for pointing out what those symbols are on the train station map - such a useful tip!
Thanks for all the info Kenchan! I'm headed to Japan in March and will be going to Tokyo, KOBE, Osaka, Kyoto, and Okinawa, so this information is super helpful! Much love from Canada!
Thank you for your message from Canada. That's a great travel itinerary. I hope you have a great time in Japan. :)
Great video Kengo-San!
A very useful breakdown of the different ticket types and some of the discounts available.
With the changes to the JR Pass price my next trip may well need to include booking individual tickets so this is a useful guide 👍
Thank you Jamie san! I have to learn to make videos shorter, but I’m glad it was useful. :)
Thank you for making the best Japan travel videos 🚝😊
You are putting a great effort and I’m sure many people are extremely grateful 🙏
Thank you so much for watching and your kind message. I hope it is helpful. :)
Arigato gosaimasu Kenchan ! Your Video was very useful.
I’m looking forward to travel to Japan ❤
Thank you for watching! I wish you the best trip to Japan. :)
Good work brother Ken! Watched all your videos and really help me understand for my free and easy trip planning in Japan
Thank you for your message. I'm glad if my videos were helpful for your travel planning. Have a great trip!
Kengo, Enjoy your informative videos, we plan to visit in June and I find your content helpful and easy to listen to!
Thank you for your good videos.
Thank you for your message. I’m glad it was easy to watch:)
Thank you for such a complete and clear explanation.
Thank you for watching. :)
Thank you, Kenchan. Your presentation is great, informative and helpful, as always.
Thank you for watching and your feedback. I really appreciate your message.
Your train journey vlog is a delightful virtual experience. I absolutely love train travel, and your videos capture the essence beautifully. Like and support from Bangalore.
Thank you for watching and your message from Bangalore. I'm glad to hear you liked my train vlog. I like train too so I'd like to post more in the future. :)
Thank you for putting so much effort making this very insightful video!☺️❤
Thank you so much for watching and your kind comment! :)
Very well explained with in depth details just as I like it thank you !!!
Hi, thanks for putting this video together! I just booked a Hokuriku arch pass through JR West and just wondering if you know how to reserve Shinkansen seats online? I only see instructions for doing it at the ticket machine but we arrive in Japan 1 day before I head to Kanazawa and I think that might be too late to book seats
Keen to hear your thoughts!
Thank you! I love that you gave a lot of extra information to help.
Thank you! I worried if it's too much information but I'm glad it was helpful. :)
Akeome Kengo-san 🎉 (I feel like Ive said it before but I forgot 😅). Great info as usual. Sharing this video to a friend who will have a family trip this summer.
Akeome! I think we both said many times. haha. Thank you for watching and your message always. I really appreciate it. 😄
Great video and even better advice. Makes train travel so easy 🙌🙌
I'm glad to hear that. Thank you for your message. :)
Exactly what I needed to know, thank you very much Kenchan.
I’m glad I could cover what you needed to know. Thank you for watching. :)
perfect explanation, thanks a lot :) thats what i was looking for
Thank you for watching! I'm glad it was useful.
Aloha Kengo-san! Great video as always…
Thank you for watching Lilly san!😄
Hey Kenchan, boarded my first Shinkansen ride bounding to Kyoto. Thanks to your guide!
One suggestion, it seems like upon passing through the shinkansen gate, on top of the printed Shinkansen ticket, the IC card needs to be scanned as well?
I was bound from Tamachi station and my wife handed the IC card to the official by the shinkansen gate and she just scanned our cards while helping us through.
Could you add this step into the guide so friends riding for first time will have the IC cards ready and not disturbing the commuting crowd - especially during morning rush hour. 😂
Thanks !
I was in Japan in November, I toke the Shinkansen to Kyoto for a day trip to see the Imperial Place and Gion/ pontocho area. Absolutely beautiful nature and architecture. I'm already thinking about going back again around the same time this year! Love all your Videos Ken- chan!
Ticket one way was almost $100 usd kind of expensive.
Wow you did a day trip to Kyoto! That's great you could enjoy the trip on Shinkansen and Kyoto. Thank you for watching and your message. :)
Thank you for the information it was very helpful! I tried to book on EX and also had the credit card issues you mentioned at the end of the video. We are headed from Tokyo to Kyoto in end of March, I think I will end up booking on Klook but I am worried for booking reserved seat with large bags. I heard it is possible klook reserves seats not sitting next to each other.
Could you try JR West reservatoin? e5489.jr-odekake.net/e5489/ibpc/CBTrainEntryExternalPC?LANG=en If you type destination and choose seats with oversized luggage, you can choose seats from seat map. No discount like EX but no worry to be separated from your partner.
@@tokyokenchan thank you for the great tip! I will definitely try it and hopefully it works 😊
@@tokyokenchan I was able to reserve on JR West with Canadian credit card for the seats I was looking for. I really appreciate your help!
Hello Kenchan , thanks for your videos. We we travel from Hiroshima to Tokyo , the two seats it´s the best place to see the Fuji Mountain ? We will buy the tickets in -EX , we will calculate between 28 and 21 days for the descount. Your explanations are very clear.
Hello, thank you for watching. Yes, the seat D and E are the Mt.Fuji side. :)
Thank you for the guide!
Thank you for watching!
Thank you for a lot of useful information!
Thank you for watching!
Thanks for the video as always Kenchan!
Thank you Ryuga san! :)
Thank you so much for the very informative video. If I booked shinkansen tickets on the smartex app, can I link my Welcome suica card to the e-tickets?
Great video again Ken chan! I saw your other video about the smart ex website for shinkansen tickets. Tried purchasing online before I came to Japan last month but for some reason my credit cards were not accepted so I had to buy from klook instead but cant choose seats. Wondering if you know which cards they accept? i have an amex and visa FYI
Do you think you can try JR West reservation? I don’t have that information.
@@tokyokenchan will do when i visit again, thank you
Very useful video, Ken!!! I love your videos.
Thank you for watching Ron san!
Kenchan, thank you so much for this video. We will be going to the Hokkaido snow festival and Nagano to see the snow monkeys, and was just going to buy train tickets as we went along. The JR East-South Hokkaido Rail pass is a perfect fit for our trip. We will save a good deal of money! Do you think we should buy the pass online or just buy it at Haneda Airport when we arrive?
The South Hokkaido Pass is not covering Nagano area (only up to Karuizawa) so you might be able to combine 2 passes or add tickets depending on your itineraries. You might want to purchase online and reserve seats for better seating. Thank you for watching:)
@tokyokenchan thank you! Looking forward to your future videos!
Thank you Kenchan for your detailed explanation.
Sorry if I missed out. May I ask how would it goes if I were to purchase through EX app for 2 persons and want to use the QR code directly at the gate instead of printing physical ticket?
Do I pass my phone with the QR code to the 2nd person after I past the gate?
Thank you for any guidance.
Hello. Thank you for watching. You can send the QR code by email to another person. " If you reserve two or more seats, you need to send QR-Tickets to others by e-mail. Then others add his/her QR-Ticket as following." More in detail on this page on the bototm. smart-ex.jp/en/entraining/qr/
@@tokyokenchan thank you Kenchan for your replies ! Will check it out.
Well I leant a lot! Arigato Gozaimasu.
Thank you for watching!
Thank you Kenchan, just want to ask, can i buy ticket in ticket counter in Tokyo station, 3 days before travel going to ShinOsaka? I will try Kodama shinkansen. Thank you and more power to your channel.
Yes, you can. Some counters sells only tickets for the day, but you can purchase 3 days before. Platt Kodama?
@@tokyokenchan yes, i will choose Kodama Shinkansen going to Osaka, is the fare of Kodama ,almost the same of highway bus? Thank you very much.
Thanks for the informative video. I will be travelling from Hakone-Yumoto to Naganoharakusatsuguchi which will require three transfers. From Hakone-Yumoto to Odawara on Tozan line; Odawara to Shinagawa on Kodama; Shinagawa to Urawa on JR Ueno; Urawa to Naganoharakusatsuguchi on Kusatsu Shima train. Can you advise how I should go about buying my tickets? Should I book online or would I be able to purchase the tickets for Kodama train from Odawara to Shinagawa at Hakone-Yumoto station?
I did have a question, though- there's no way to use a digital suica to put the ticket on and not have to go pick up tickets, is there? I see you can do it with a physical card but probably not digital cards, right?
Hi Kenchan , very nice video . Can you please answer my question. I am not buying JR pass as my travel is only from Tokyo to shin osaka and from here I will travel to Kyoto and nara. I will return from shin Osaka to Tokyo.
Can I buy shinkasen nozomi ticket 6 days ahead of my travel from Tokyo to Shin osaka in the Tokyo station JR office and like wise osaka to Tokyo . Appreciate your guidance
Hi. Yes, you definitely can purchase your ticket 6 days before your travel date at the JR counters at Tokyo and Shin-Osaka. :)
Hi. Yes, you definitely can purchase your ticket 6 days before your travel date at the JR counters at Tokyo and Shin-Osaka. :)
@tokyokenchan thanks a lot kenchan for your timely response. Any link where I can check cost of ticket , pls share thanks 😊
You can type station name and find out here. japantravel.navitime.com/en/area/jp/route/ 👍@@sathya-enjoy_lifetothefullest
@@tokyokenchan awesome 👏 this was very useful I got the cost details .. arrigato
Hello thanks for this, I've just registered and entered my IC card info, does it mean that when I buy ticket I can automatically just tap my IC card or there is another step needed? Thank you
Thank you for watching. After you make a reservation, a button to connect IC card comes up on your reservation page. It’s just one of two clicks if you registered info already. Then you can tap IC card at the gate.
can i use my WISE debit card to purchase tickets at the ticket vending machine in Tokyo?
Can icoca card used be to pay the fare on Shinkansen?
Is it online ticket cheaper than the ticket purchased in person at the counter? Or they’re the same price ?
Hello! i have heard that it is better to buy shinkansen ticket INSIDE the station on the shinkansen ticket office for cheaper price (around 820-1000 yen?) for osaka - kyoto rather than buying it outside the gate from the machine, is it true?
I haven't heard about that. Basically you cannot enter the gate without purchasing the tickets, so maybe it's for connection or something? From Osaka to Kyoto, it's cheaper to take regular JR train. It's less than 30 min and takes you to directly to Osaka station, while you have to change if you take Shinkansen.
@@tokyokenchan I see, thank you for your reply! I am hoping to do daytrip to Kyoto from osaka sometime in november! :)
Thanks for the video
Thank you for watching!
This is so very helpful -- thank you. Can I buy Kyoto to Mishima or Odawara through JR West even though the operator is JR Central for that area? I was unable to get any credit card to work with SmartEx. Some people report having success so it would be very helpful to know what cards they were using or what they did differently. What happens is that you start the registration process but as soon as you type in your card info and hit Verify, it says "Since card could not be verified you must start over" and then puts up a page of Japanese text.
Ohh I'm sorry it didn't work. Yes, you can purchase on JR West site too. EX discount is not available for Kyoto-Mishima anyway, so JR West site is good. Does JR West site works with the same card?You can type station name here. e5489.jr-odekake.net/e5489/ibpc/CBTrainEntryExternalPC?LANG=en It seems many travelres have the same issue with EX while some people have no problem. I'd like to ask the question in TH-cam community which card from which country worked.
which website should I use to buy Shinkansen from Tokyo to Niigata? thank you
You can use JR East Reservation (official train site), or Japan Bullet Train (agency). Links are in the description of this video.
Hi, How many pieces of luggage allow per traveler on the train? Is one carry on suit case and one personal bag pack allow?
Yes, you can bring in up to 2 suitcases or luggages (max 250cm total dimention) + personal belongings usually.
Hi! I'm not sure if you are able to assist me. We are arriving at HND on a Sunday at 5:00 am and will be traveling to Gotemba Station. Can you recommend the most accurate website to check times and tickets? I searched online but there is so much information and I'm not sure what's accurate. Thank you!
Hi. I'm recommending this site. japantravel.navitime.com/en/area/jp/route/ I hope you have a great tirp. :)
Hi! I have a few questions.
I would like to purchase my tickets from EX and link them to my ICOCA. But understand EX only covers the Shinkansen fares. Taking the case from 11:52 in your video for example, can I just tap my ICOCA to cover the extra fare since I already linked my Shinkansen ticket to my card? Will it auto deduct the amount from my card? Do I have to separately purchase train tickets for the extra stations?
Also, can I purchase multiple tickets and trips (for different dates) from EX and link to my card at the same time?
Yes. Exactly! You just need one IC card in that case. You can go directly between Shinkansen and other JR lines with that Icoca. Yes you can link multiple reservations to your one IC card. Thank you for watching.
@@tokyokenchan thank you!
Also, if you buy through Klook, can you do exchanges or get refunds?
Hi there! Thanks for sharing. My question may be off track a bit from your subject but I need help/confirmation from a local like you. I am planning my trip in April (most likely from Osaka int’l airport) to Takayama-Kamikochi-Shirakawago-Kanazawa-kurobe alpine route-Matsumoto-Osaka. In my case, should I get 5-day Alpine-Takayama-Matsumoto Tourist Pass on top of JR card? I still have my suica & JR card with me from my previous visits couple of years ago. My duration of stay about 8 days. Thxs for your advice in advance.
Hi if I have a JR pass can I just hop on without physically buying a ticket?
Yes, you can. Only train you cannot hop on even though you can get on is, Shinkansen / Limited express that you need reservation. The Shinkansen shown "All Reserved" on the map @20:23 of this video, you need reservation.
@@tokyokenchan thanks a lot
Superb
!!
We are a group of 3, I bought ticket from Klook as I wanted to book ahead since we will come on the golden week. We got the ticket but the reserved seats are all separated. Do you know how we can rebook our reserved seats so we can be seated together??
Oh wow. I'm not sure why but that happens on the JR sites too if there is no more seats available. On some dates on Golden Week, you cannot find 2 people together anymore. I talked about in the recent update video. If you go to the counter at the station when you have time, you might be able to change (not sure detailed agreement with Klook) but it might be difficult to get seats for 3 on some dates.
@@tokyokenchan Thanks for your reply! I book it through Klook that’s why i don’t have a choice of seats. I tried to book through Smart Ex, but they won’t accept my Master card! So I was frustrated and ending up book with Klook! Regret doing that! 😬
Hello, I’m planning to buy Shinkansen from Tokyo to Kyoto. I’m buying the ticket on the JR West website. Can I collect the ticket from a ticket machine in Tokyo station?
Hello. Yes, you can receive in stations in Tokyo. There is a detailed information here. www.westjr.co.jp/global/en/howto/train-reservation/receive/
Hi, I'm going to buy 2 tickets through the EX website and I would like to use the suica card. My account EX only accepts 1 IC number. How to include the second IC number?
Hi. You can assign another IC card from the reservation screen. The screen ask you how you get on, and either assign IC card (new one or registered in your account one) or get on with QR code, issue tickets.
This registration doesn't work on most Credit cards. Tried it with atleast 4 credit and debit cards
Hi, Kenchan. My family and I are traveling to Japan this July. We are based in the UAE and so I was planning to book tickets in advance. I tried to create an account with Smart-ex but my credit cards (Visa and Mastercard) are getting declined. Is there any other way I can book tickets in advance other than this platform?
Hello. In that case, you can use JR West site (no discount, but you can choose seat from seat map) or other agencies such as Japan Bullet Trains or Klook (there is some agency fees). All links are in the description of this video.
@@tokyokenchan Thanks Kenchan!
Can i collect the tickets from machine at HND airport? My destination is Osaka i’m about to book the tickets.
Yes, There is a JR counter at T3 of Haneda Airport next to the monorail ticket gate. If you are using EX, you can just get on with QR code on your phone. No need to collect tickets.
Thank you for your help. Apparently, I can’t use EX so i have booked Shinkansen from Klook with nozomi line with reserved seats. Can i still redeem tickets from JR counter at HND airport and choose the seats with luggages?