Some insights from a productive chat with a new cleaning company for our latest SA property! 🧹🛋️

Here’s what we discussed:
1. Cost of Clean: A set price keeps things clear and simple. Some times a property will be left very clean and tidy and sometimes not. We prefer cleaners to charge a set price each time, so that we know where we stand. It removes the temptation for cleaners to invoice for more hours than the clean actually took to then to do it!
2. Maintenance: Cleaners should be happy to flag any maintenance tasks that need to be done.
3. Cleaners should be happy to change light bulbs, replenish toiletries, tea/coffee and milk sachets. All of these things should be kept in a cleaning cupboard that’s only accessible by our team and the cleaners.
4. Flagging Issues: Cleaners should alert us to potential problems that guests might complain about. This could be anything from a pillow that needs replacing, or a noisy extractor fan!
4. Photo Proof: They should send photos to confirm their work is done.
5. Reporting Cleaning issues: If there is an issue spotted by us or our meet and greet team, a photo of it will be taken and sent to the head of the cleaning company to allow them to address the issue.
It’s crucial to clarify roles, responsibilities, and pricing during the negotiation phase to avoid any incorrect assumptions or for extra costs to be added by the cleaners at a later date! 📝🤝
Here’s to your success in Serviced Accommodation! 💪
Remember: Your Future Needs YOU! 🫵
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