Heading Up the Housekeeping Department at Waldorf Astoria

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  • เผยแพร่เมื่อ 24 ก.ย. 2024
  • Evelyne Raden, Executive Housekeeper at Waldorf Astoria Palm Jumeirah in Dubai, sits down with hosco.tv to talk about her path from Front Office to Housekeeping, and about what it’s like to manage 88 employees in a 319-room luxury hotel. Although her original passion was for Front Office, having worked as both an agent and as Front Office Manager, Raden says it was her curiosity about the “flip side of the coin” that led her to try out a position in Housekeeping. She discovered that she loved the department’s huge team, its many moving parts, and the coordination that she had to master to succeed as an Executive Housekeeper. She walks us through a typical day overseeing one of the hotel’s biggest and busiest departments, and she shares her position’s unique challenges and inspirations. According to Raden, to succeed as an Executive Housekeeper, one needs patience-and lots of it! To hear her discuss her favorite part about working on the hotel’s preopening, watch the full video.
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ความคิดเห็น • 53

  • @vindyaratnavibhushana8727
    @vindyaratnavibhushana8727 ปีที่แล้ว +1

    Great motivational session for all young hoteliers emphasising on the Importance of the Housekeeping Department which is sometimes overlooked by many. Thank you.

  • @ljiljagutic4217
    @ljiljagutic4217 3 ปีที่แล้ว +6

    Thank you for sharing your experience. It's nice to see that in the world housekeeping job is the same: hard work, responsibility , a good leader ...

  • @isabelarosemena9868
    @isabelarosemena9868 2 ปีที่แล้ว +2

    What a leader, I love her spirit 🎉😊

    • @zenzeleluckymtshali8433
      @zenzeleluckymtshali8433 ปีที่แล้ว

      yes my resignation innthree years that ,long yes exactly who died in which room

  • @rubanjoseph3229
    @rubanjoseph3229 7 ปีที่แล้ว +6

    Really great interview with madam Evelyn... fantastic explanations. 👏👏👏👏 inspiring. Thanks for upload.

  • @nasilimwelisselo2067
    @nasilimwelisselo2067 3 ปีที่แล้ว

    Am senior housekeeper, the job of the housekeeping supervisor is the same in all section of a company, be in a hotel, presidential houses, offices and public arsas. Just making sure every thing is put in an ordinary manner, the place is very clean to standards, no complaints in the plumbing, electrical section so that people using those facilities areas are happy.

  • @nicoleerkan0024
    @nicoleerkan0024 5 ปีที่แล้ว +7

    What kind of training is needed to be an executive Housekeeper . I’m currently a housekeeper at a nursing home almost 5 years but would like to be an executive Housekeeper like the lady in this video.

    • @DamnImWounded
      @DamnImWounded 5 ปีที่แล้ว +6

      I would suggest you apply at a hotel as a supervisor for housekeeping job. That way you can work your way up to being a manager. Working as a supervisor try to learn all the programs on the computer the cordinator or the manager uses. You can do it. I became a manager that way. Its called on the job experience. Good luck sister.

    • @dustkadoctor
      @dustkadoctor 4 ปีที่แล้ว

      👍

  • @jarujansongsakul8066
    @jarujansongsakul8066 5 ปีที่แล้ว +3

    awesome and can be inspired to young people

  • @abebechanie5868
    @abebechanie5868 4 ปีที่แล้ว +2

    I am very happy to watching this . How couid i get the exact job opportunity there? Can i get a tual contact ?

  • @SUNILGUPTA-le2mg
    @SUNILGUPTA-le2mg 5 ปีที่แล้ว +3

    Nice thanks

  • @VijayKumar-vj6wp
    @VijayKumar-vj6wp 6 ปีที่แล้ว +3

    inspired to watch this video

  • @sandeemovies833
    @sandeemovies833 5 ปีที่แล้ว +4

    Great job

  • @charlesloh612
    @charlesloh612 3 ปีที่แล้ว

    Thank you sharing also I working in Genting Resort Malaysia Guest Service Trainee Manager also in office Front first leearning training 3days can working at staff only

  • @apextashkent5237
    @apextashkent5237 3 ปีที่แล้ว +3

    Look at overall scores 1:54. This is failing hotel based on Hilton Standards. Overall service in Jan 68.6 😞 and this is five star hotel, pretty sad. Are you really reviewing this interview @hilton, #waldorf # Hiltonhotels

  • @GinaNalaza
    @GinaNalaza ปีที่แล้ว

    Mam how to apply

  • @nutritionbeastwilson297
    @nutritionbeastwilson297 7 ปีที่แล้ว +3

    She can catch it any day

  • @justinetayag1727
    @justinetayag1727 8 ปีที่แล้ว +22

    stop bobbing your head so much it's annoying

    • @lashonna3921
      @lashonna3921 7 ปีที่แล้ว +2

      LMAO my first thought!!!

    • @central5358
      @central5358 6 ปีที่แล้ว

      She was recently listening to dr dre 'keep the heads ringing' . I know you're bobbing ya head , Kos I can see you

    • @nicoleerkan0024
      @nicoleerkan0024 5 ปีที่แล้ว

      Justine Tayag 😆

    • @Aj-me8mo
      @Aj-me8mo 3 ปีที่แล้ว

      Death Row let me know you in the house "Biyyyyyyatch"

  • @dhisyangmangayan5380
    @dhisyangmangayan5380 3 ปีที่แล้ว +1

    iam working smana hotel al raffa dubai, UAE

  • @zenzeleluckymtshali8433
    @zenzeleluckymtshali8433 ปีที่แล้ว

    good morning..are my duty today what has happened and who to report to the situation..yes a call to head office

  • @princessmedina6930
    @princessmedina6930 7 ปีที่แล้ว +3

    who is the head of housekeeping?

    • @SUNILGUPTA-le2mg
      @SUNILGUPTA-le2mg 5 ปีที่แล้ว

      Is any future of mine in housekeeping

    • @adityapathak6904
      @adityapathak6904 4 ปีที่แล้ว +3

      Executive housekeeper. In this video, this lady is the housekeeping head in that hotel

  • @ayubaalim2201
    @ayubaalim2201 3 ปีที่แล้ว

    rules of efficiency.............my DREAMS from Somalia

  • @sunnysehjal3696
    @sunnysehjal3696 7 ปีที่แล้ว +4

    Hello

  • @kari76g
    @kari76g 4 ปีที่แล้ว +9

    I thought the one lady was a bobble head lol, and I bet she never cleaned rooms I hate people like that who dont know what its fully like then they expect you to clean a room in 30 minutes

    • @GinaNalaza
      @GinaNalaza ปีที่แล้ว

      Interested mam how to apply

  • @datostanley8915
    @datostanley8915 3 ปีที่แล้ว

    My first sister Evelyn Loh working at Genting Maxim Asistant Manager also she age 36 years old 1985 was born years me age 30 years old 1991 also

  • @SUNILGUPTA-le2mg
    @SUNILGUPTA-le2mg 5 ปีที่แล้ว +3

    I m completed a diploma of health sanitary inspector is any future of mine in housekeeping industry
    Now I m working in hospital as a housekeeping supervisor but by bad luck i had given resign bcoz of exam

    • @mohamedfouad697
      @mohamedfouad697 5 ปีที่แล้ว

      Lol ..im supervisior too .. But working in hotel😊

    • @dustkadoctor
      @dustkadoctor 4 ปีที่แล้ว

      👍

    • @FroxorF
      @FroxorF 3 ปีที่แล้ว

      @@mohamedfouad697 What you have to do as a supervisor?

  • @altioremknowledge
    @altioremknowledge 3 ปีที่แล้ว +1

    She is beautiful

  • @ประทีปอนุมาตย์-ล5ส
    @ประทีปอนุมาตย์-ล5ส 5 ปีที่แล้ว +1

    สวัสดีครับ 15/01/2019

  • @kasia4658
    @kasia4658 5 ปีที่แล้ว +13

    Yeeeeid she ever help with cleaning ? Do she know how to "make" the bed ? How to clean up entire room in time ?? 😁😅😆
    Real housekeeper supposed to be example how to work properly, not only delegate people but how to simple do it 😅

    • @Sijus.world.
      @Sijus.world. 5 ปีที่แล้ว +1

      Madam idont think so. Because she iz from frontoffice background..

    • @dustkadoctor
      @dustkadoctor 4 ปีที่แล้ว

      👍

    • @varunsharma3181
      @varunsharma3181 4 ปีที่แล้ว

      U r right ....👍

    • @idk2967
      @idk2967 3 ปีที่แล้ว +2

      It.s her job and responsability to supervize not her job to clean.

    • @bluehouseroots
      @bluehouseroots 5 หลายเดือนก่อน

      She’s not a a regular housekeeper, she’s the Executive housekeeper.

  • @stefanoslyras1187
    @stefanoslyras1187 7 ปีที่แล้ว +5

    Stop Moving your head !!!!

  • @comojuntardinheirofacil
    @comojuntardinheirofacil 3 ปีที่แล้ว

    Theres something on hers right shoulder that is not cool