Always send a small amount to a new wallet, then factory reset it and restore from your backup to make sure you get everything right and funds are there, only then use it.
Great video, very helpful, thank you. Quick question, can you setup a passphrase wallet after or if you have already setup a standard wallet? Or do you have to remove funds, reformat and start over?
Hi, thank you! You can set up a passphrase wallet even if you already have a standard wallet. Just note that the Passphrase Wallet is a completely new wallet, it exists in parallel with the Standard Wallet. So if you want your coins to be passphrase-protected, you will need to send them from the standard wallet to the passphrase-protected wallet. I hope that's clear now, but let us know if you have any questions or if anything is unclear!
I received the message "your passphrase have alredy been discovered" inside the trezor hardware. my funds are intact, but should i be worried? not sure exactly what happened.
Your passphrase is tied to your wallet backup (aka seed). This means that you can restore your passphrase wallet to a new Trezor using your wallet backup and passphrase. This applies to all Trezor models, all are compatible ✌️
Hi, the answer is no. The wallet backup (aka seed) and the passphrase are two different things. If you are using a passphrase, you will need both a wallet backup AND a passphrase to restore access to your passphrase wallet.
If the passphrase is not stored in the trezor like the wallet 24words backup is, than how does the trezor know youve entered the correct passphrase once you type it in?
Hi, As part of the initialization process, your Trezor device generates a random number that is converted into a wallet backup and stored in memory. Your Trezor uses this string of standard English words to generate your private keys, which act as a sort of 'master key' to unlock access to your bitcoin and crypto funds. By using a passphrase, you're effectively adding an extra word to the wallet backup, creating a brand new passphrase wallet, often referred to as a 'hidden' wallet. Using the derivation, you'll always be able to access this passphrase wallet when the exact passphrase is entered. It's important to note that each passphrase creates a completely new and separate wallet. That's why there is no such thing as a "correct" passphrase. Each one is valid, and each variation of the characters will open exactly one wallet in addition to your seed. You can read more about passphrases and how they work under the hood in this article on our blog: trezor.io/learn/a/passphrases-and-hidden-wallets
Hi, if the given coins are not directly available in the Trezor suite, it can be either a token built on another network (ERC20 tokens on the ETH network). In this case, check this manual on how to handle them: trezor.io/learn/a/ethereum-erc-20-tokens-on-trezor For some coins, you may need to use a 3rd party wallet. You can check the status of support and which wallet is available for each coin here: trezor.io/coins Let us know if you have any further questions!
I think it's safe to store passphrase in a password manager or enter it on a the suite when accessing the wallet. Since it's useless without the seed phrase
Hi, can you clarify what you mean by "dusted"? Do you mean there's a lot of dust on your account (small amounts of crypto)? if so, there's no problem with that unless it bothers you for some reason. You can always use another account however.
I made a purchase on uphold. Then, I transferred my coins to my Trezor wallet. Then ten minutes later, I got another transfer showing 0.0000001 of another transfer of the coin into my Trezor account. They call this a "Dusting Attack". They can figure out what I'm doing to my crypto and find out who I am. It didn't used to do that, it would never add an additional line after transferring from the Exchange, but now this has happened twice. Even when transferring to another wallet in Trezor, it follows it.
I see. Firstly, this is not a security issue, your money is safe. However, as you rightly point out, someone may try to use the dust to find out what you're doing with your coins. You have a few options: 1) Trezor allows you to select the UTXOs you want to spend, so you can simply never move the dust again. But you'll have to think about it when sending transactions from your account and actively manage it. Here's how: trezor.io/learn/a/coin-control-in-trezor-suite 2) Move your funds to another account and use Coin Control to exclude the Dust UTXO from the transaction, i.e. send everything except the Dust and leave the Dust in the old account that you will no longer use. This way you can keep your wallet backup and continue to use the same wallet. 3) Create a completely new wallet with a new wallet backup and send your funds to this newly created wallet. Again, you will want to use the Coin Control feature to eliminate dust. We describe this process in this article: trezor.io/learn/a/move-crypto-to-a-wallet-with-a-new-seed I hope this was helpful, but let us know if you have any further questions!
Wait so you CAN recover a customer's wallet if they don't add a passphrase? I thought only we had the 20 word passphrase and nobody without those could access it. The way you have said this is like you have access to our standard wallets, even if we forget our backup info, but if we set a passphrase you can't. Also if I have to enter it into the trezor app it can be seen by someone, somewhere
No, we don't have access to your wallet backup-only you will see it during the onboarding process! Trezor, as a company, has no access to your wallet or wallet backup-you are fully in charge. However, if an attacker gains access to your backup wallet, they can recover it. That's where the passphrase comes to the stage. Even the wallet backup is worthless without a passphrase, as you need both wallet backup and passphrase together to restore your passphrase-protected wallet. I hope that this was helpful!
Hi, 20 words backup is our new format, it's totally legit and good and allows you to upgrade to multi-share backup in the future. You can read more about it here: trezor.io/learn/a/multi-share-backup-on-trezor However, you can also create a 12 or 24 word backup if you wish. You can choose a different number of words during the onboarding process. However, we recommend that you use the 20 word backup!
Hi, at the moment, Trezor cannot be connected to iOS devices due to Apple's MFi program's strict terms and conditions that are not acceptable to us. For the upcoming model, we're looking into the possibility of making it happen. We have an mobile app for iOS - Trezor Suite Lite - that works as a portfolio tracker, however. You can check your balances and generate receiving address using this iOS app. Check it here: trezor.io/learn/a/what-is-trezor-suite-lite
Hi, Trezor Model One only creates 24-word backups, you cannot create a 12-word backup on it. However, you can restore an existing 12-word backup to it.
Guys I bought a Safe 3 but created a 12 words wallet, I want a 24 seed, it’s possible to create a 24 words wallet on it? And bring a video talking the difference between bitcoin only and multiassets and what’s the benefits of them. Waiting for this thanks
Hi, you can get 24-word backups as well; you can choose this during the creation of the wallet. By the way, why do you want a 24-word backup? Is it because of the security? If so, it's good to know that 12-word backup is as secure as 24-word one! We cover this topic in this article: trezor.io/learn/a/seed-backup-12-vs-24-words You can find more information about the Bitcoin-only firmware, including its benefits, here: trezor.io/learn/a/bitcoin-only-firmware-on-trezor.
Great video. Thanks. So if passphrases are not stored anywhere, does this mean they're not hackable? Therefore, why is it necessary to make them complicated with characters, which are easy to forget? I have a simple passphrase that I know I will never forget. It is stored in my head and I will take it to my grave. Only one other trusted person knows it. TIA.
If someone wants to guess your passphrase and it is too weak (e.g. a simple short word in small letters), with some program your passphrase might be guessed shortly. We suggest this article for more details: blog.trezor.io/is-your-passphrase-strong-enough
Remember: Only use a passphrase once you understand how it works. Funds secured by a passphrase can't be recovered without it!
Always send a small amount to a new wallet, then factory reset it and restore from your backup to make sure you get everything right and funds are there, only then use it.
That's a good practice!
Great video, very helpful, thank you. Quick question, can you setup a passphrase wallet after or if you have already setup a standard wallet? Or do you have to remove funds, reformat and start over?
Hi, thank you! You can set up a passphrase wallet even if you already have a standard wallet. Just note that the Passphrase Wallet is a completely new wallet, it exists in parallel with the Standard Wallet. So if you want your coins to be passphrase-protected, you will need to send them from the standard wallet to the passphrase-protected wallet. I hope that's clear now, but let us know if you have any questions or if anything is unclear!
@ that’s amazing! Thank you for your very extensive reply. Very helpful indeed!
Thanks, this is an extremely useful thing, we use it. Thanks, Trezor!
I received the message "your passphrase have alredy been discovered" inside the trezor hardware.
my funds are intact, but should i be worried? not sure exactly what happened.
question sir can i back up the passphrase in my old trezor to my new trezor safe 5? using the seed phrase of the old trezor
Your passphrase is tied to your wallet backup (aka seed). This means that you can restore your passphrase wallet to a new Trezor using your wallet backup and passphrase. This applies to all Trezor models, all are compatible ✌️
Why is the trezor wallet website not working on windows. I can access the website on my iPad , but it not existent on windows.
One question: Can you receive/send BTC directly to/from the Hidden Wallet? Or you have to go through the Standard Wallet first? Thank you!
Directly
Thank you 🙏🏻
That's right, you can send your coins directly to your Passphrase wallet! Just generate the recipient address there✌️
@@TrezorWallet ok, thank you very much! 👍🏻
One question, if I forget my seed phrase, can I use my pass phrase to recover my wallet?
Hi, the answer is no. The wallet backup (aka seed) and the passphrase are two different things. If you are using a passphrase, you will need both a wallet backup AND a passphrase to restore access to your passphrase wallet.
If the passphrase is not stored in the trezor like the wallet 24words backup is, than how does the trezor know youve entered the correct passphrase once you type it in?
How do you have the passphrase not stored in the device and still have it know if you entered the correct passphrase or not?
@@hashkafeit doesnt. Every passphrase makes a different wallet and if you enter that passphrase you will get acces to that wallet
Hi, As part of the initialization process, your Trezor device generates a random number that is converted into a wallet backup and stored in memory. Your Trezor uses this string of standard English words to generate your private keys, which act as a sort of 'master key' to unlock access to your bitcoin and crypto funds.
By using a passphrase, you're effectively adding an extra word to the wallet backup, creating a brand new passphrase wallet, often referred to as a 'hidden' wallet.
Using the derivation, you'll always be able to access this passphrase wallet when the exact passphrase is entered. It's important to note that each passphrase creates a completely new and separate wallet. That's why there is no such thing as a "correct" passphrase. Each one is valid, and each variation of the characters will open exactly one wallet in addition to your seed.
You can read more about passphrases and how they work under the hood in this article on our blog: trezor.io/learn/a/passphrases-and-hidden-wallets
Great video but could you perhaps maybe I don't know show us how to enable the passphrase?
Check this article: trezor.io/learn/a/passphrases-and-hidden-wallets
How do I create a crypto wallet, where is the entry I didn't find in the PC software interface.
Hi, if the given coins are not directly available in the Trezor suite, it can be either a token built on another network (ERC20 tokens on the ETH network).
In this case, check this manual on how to handle them: trezor.io/learn/a/ethereum-erc-20-tokens-on-trezor
For some coins, you may need to use a 3rd party wallet. You can check the status of support and which wallet is available for each coin here: trezor.io/coins
Let us know if you have any further questions!
I think it's safe to store passphrase in a password manager or enter it on a the suite when accessing the wallet. Since it's useless without the seed phrase
Hi, we don't recommend making a digital copy of any sensitive details.
@TrezorWallet thanks. What about entering the passphrase on the suite instead of the device ?
Better to do it directly through the device, but knowing just the passphrase is not enough to steal your coins from a hidden wallet.
If my trezor account shows to be "dusted," how do i proceed? Do i get a new Trezor and do it all as new and transfer or do i do a restore instead?
Hi, can you clarify what you mean by "dusted"? Do you mean there's a lot of dust on your account (small amounts of crypto)? if so, there's no problem with that unless it bothers you for some reason. You can always use another account however.
I made a purchase on uphold. Then, I transferred my coins to my Trezor wallet. Then ten minutes later, I got another transfer showing 0.0000001 of another transfer of the coin into my Trezor account. They call this a "Dusting Attack". They can figure out what I'm doing to my crypto and find out who I am. It didn't used to do that, it would never add an additional line after transferring from the Exchange, but now this has happened twice. Even when transferring to another wallet in Trezor, it follows it.
I see. Firstly, this is not a security issue, your money is safe. However, as you rightly point out, someone may try to use the dust to find out what you're doing with your coins.
You have a few options:
1) Trezor allows you to select the UTXOs you want to spend, so you can simply never move the dust again. But you'll have to think about it when sending transactions from your account and actively manage it. Here's how: trezor.io/learn/a/coin-control-in-trezor-suite
2) Move your funds to another account and use Coin Control to exclude the Dust UTXO from the transaction, i.e. send everything except the Dust and leave the Dust in the old account that you will no longer use. This way you can keep your wallet backup and continue to use the same wallet.
3) Create a completely new wallet with a new wallet backup and send your funds to this newly created wallet. Again, you will want to use the Coin Control feature to eliminate dust. We describe this process in this article: trezor.io/learn/a/move-crypto-to-a-wallet-with-a-new-seed
I hope this was helpful, but let us know if you have any further questions!
This was VERY helpful!!!!! Thank You!!!!
💚
Wait so you CAN recover a customer's wallet if they don't add a passphrase? I thought only we had the 20 word passphrase and nobody without those could access it. The way you have said this is like you have access to our standard wallets, even if we forget our backup info, but if we set a passphrase you can't. Also if I have to enter it into the trezor app it can be seen by someone, somewhere
No, we don't have access to your wallet backup-only you will see it during the onboarding process! Trezor, as a company, has no access to your wallet or wallet backup-you are fully in charge.
However, if an attacker gains access to your backup wallet, they can recover it. That's where the passphrase comes to the stage. Even the wallet backup is worthless without a passphrase, as you need both wallet backup and passphrase together to restore your passphrase-protected wallet. I hope that this was helpful!
Meine wallet hat 20 Wörter? Ich dachte immer 12 oder 24. habe ich was falsch gemacht. Kann ich immer alles mit den 20 Wörtern herstellen?
Hi, 20 words backup is our new format, it's totally legit and good and allows you to upgrade to multi-share backup in the future. You can read more about it here: trezor.io/learn/a/multi-share-backup-on-trezor
However, you can also create a 12 or 24 word backup if you wish. You can choose a different number of words during the onboarding process. However, we recommend that you use the 20 word backup!
Can trezor be used on mobile phone.
On Android, yes.
@@TrezorWalletand on iphone? Because in trezor suite appear an app for IOS
Hi, at the moment, Trezor cannot be connected to iOS devices due to Apple's MFi program's strict terms and conditions that are not acceptable to us. For the upcoming model, we're looking into the possibility of making it happen.
We have an mobile app for iOS - Trezor Suite Lite - that works as a portfolio tracker, however. You can check your balances and generate receiving address using this iOS app. Check it here: trezor.io/learn/a/what-is-trezor-suite-lite
HOW to generate 12 words seed on Model One ?
Hi, Trezor Model One only creates 24-word backups, you cannot create a 12-word backup on it. However, you can restore an existing 12-word backup to it.
Guys I bought a Safe 3 but created a 12 words wallet, I want a 24 seed, it’s possible to create a 24 words wallet on it? And bring a video talking the difference between bitcoin only and multiassets and what’s the benefits of them. Waiting for this thanks
Hi, you can get 24-word backups as well; you can choose this during the creation of the wallet.
By the way, why do you want a 24-word backup? Is it because of the security? If so, it's good to know that 12-word backup is as secure as 24-word one! We cover this topic in this article: trezor.io/learn/a/seed-backup-12-vs-24-words
You can find more information about the Bitcoin-only firmware, including its benefits, here: trezor.io/learn/a/bitcoin-only-firmware-on-trezor.
there is no additional security with 24 words instead of 12
Great video. Thanks. So if passphrases are not stored anywhere, does this mean they're not hackable? Therefore, why is it necessary to make them complicated with characters, which are easy to forget? I have a simple passphrase that I know I will never forget. It is stored in my head and I will take it to my grave. Only one other trusted person knows it. TIA.
If someone wants to guess your passphrase and it is too weak (e.g. a simple short word in small letters), with some program your passphrase might be guessed shortly.
We suggest this article for more details: blog.trezor.io/is-your-passphrase-strong-enough