Great words, Sean. I'm a Superhost 2 years running because of this exact concept. I care about my guests more than the business itself and I have so many happy guests as a result.
One of the reasons why I love your channel Sean is because you have always been genuine and transparent. I owe a debt of gratitude to you. Thank you for being genuine and generous! Keep up the great work!
I'm an author who has completely reinvented myself three times. I get what you're talking about. The hospitality is my favorite part of this. So far Airbnb people are soooo much more responsible and easier to deal with than regular renters.
Thank you Sean for sharing the importance of focusing on the humanity part of our business. The soft guy era, has unveiled this absolute truth-our guest’s experience matters and we as hosts play an important role in ensuring that our they are treated with respect & given the benefit of doubt that they’ll be great guests. Thank you for providing incredible content these past 8 years & for sharing your soft guy era truths with us. Drizzle Drizzle.
Wow, how did you know how to speak directly to the stress, fears and overwhelm that is me right now? Thank you! When it feels like there is no one... you step in and make this video Sean. I can't thank you enough for speaking out and sharing!
By far one of the best videos you have created ! You literally described my life, I thought I walked alone, opening second air bnb next week really excited, we will have chickens, have absolutely no fears. Thank you for your content, thank you for showing us who you really are, have sooo much more respect for you than ever before, Love from Loveland Colorado ! Come visit, Ross and Julie !
Sean, I don't usually comment on any video. This was the best, most heartfelt, video I've seen you do. Perhaps, this message was influenced by something you may have participated in at Burning Man (BA)? Great video my friend!
Just listed my first property, (my baby) this is the best video yet. You put it in perspective….and connected with me on more levels than I actually wanted to admit. Thank you!
Sean. Thank you for your honesty, openness to share and all your guidance and mentorship. Very thankful to you. This one really spoke to me, especially at this point where I'm in my personal and business life. Thanks again. SR: "See you on the other side."
Aloha, Sean! My husband and I are just starting. Thank you for speaking the truth from your heart and genuinely caring. You are a blessing to us. Keep up your awesome work!
Love your content, much appreciated! I approach Airbnb and guests with gratitude - for allowing me the opportunity to provide the experiences i do and make great money doing it. 99.9% of my guests are awesome and Airbnb has been good to me. I own my properties, so I have a lot of skin the game. I realize this opportunity can be yanked from us at any moment.
Such a great video, it was this evening that I talking about the difference in hospitality and how being grateful and treating guests with respect may result in more success.
…..the man who got me started 6 years ago, just single-handedly talked me back into my Airbnb game. After basically giving up (unlisting and taking an indefinite extended mental health break). What a heart to heart. Top 3 video
Thank you, Sean. I didn't seek this video out. I was rewatching another one of your videos trying to remember how to solve a problem... and here you solve a different problem for me I that was trying to ignore. I have some super *****y guests right now breaking house rules in my newest house (pets, smoking on the porch. I've been ready to burn down the place just to spite them, so thanks for some cooler-headed, helpful advice on how to deal with them in resolution.
Sean, I’ve followed you for years, for many reasons. But no other video has hit my feels harder than this one. I just love you and admire who you really are ✨🕊️❤️
8 หลายเดือนก่อน +1
This is the first I have ever commented, best video from the heart! Kudos for the inspiration!
Great video Sean! I get accused in your group of "always being on the guest's side" and I'm like hell yeah I am! Airbnb is a CUSTOMER SATISFACTION BASED COMPANY. They keep the guests happy. We are a conduit for their goals. If we aren't customer focused, Airbnb would be better off dropping us and making room for hosts who are. So many hosts lose sight of this simple concept.
Sean. Waooo. Brilliant, You rock exponentially to the infinite level. It about humanity and knowing you are in a human centered business. Thank you. Thank you and Thank you. I am sure u remember from your other channel. 😂🎉
I've got a booking with a note, that this guy is having birthday and wants to spend it at my property with few friends. OMG. My first instinct was to cancel the reservation. Than I reviewed my fines for party, extra guests, noise policy, smoking policy. It calmed me down, If he does throws a party I'll earn decent compensation on it. If he doesn't, I still earn my daily rate. I'm prepared for both. Thank you Sean for reaching me this.
Man i never thought The Drizzle Drizzle King had soo much sauce and wisdom ..... after all you went through , u really deserve that 'Soft Guy Era' Treatment Big Homie
This is one of the best videos you have made since we started following you. Then back in 2021 we have 1 property, today we are a team of 8 and have almost 100 properties. Thank you for all your insights and strategies. ❤️
@@AirbnbAutomatedThanks, We have followed all you strategies including arbitrage and how to set focus on the guest journey and whats its take to be a superhost and a 5 (10)-star operator. Without this channel and your relentless commitment we haven't gone this far, so To all you Airbnb-starters out there, this is the real deal, follow the process 100% and do it every day and you will be stunned after 3 years and 220 000 guests nights what lovable company you have built! 🚀🙏
Was literally thinking about this. Wierd. Im not sure if Im going to continue at this piont. People have started to become scary, things I havent ever seen. I need something else something bigger.
Its been over 2 months and have not got my claim from air cover resolved. All they say is were looking into it when its a black and white case. They dont allow me to talk to a supervisor. You cant continue to conduct business this way and there’s nothing we can do. I can deal with guest but not with Airbnb neglecting hosts. For this reason me and other hosts are out.
Guests pissed and bled their period blood all over my mattresses and I got 50% via AirCover at best... and that process took 2 weeks of back and forth messaging with airbnb support. So i dont think - just letting people "party" and charge it to aircover is a simple answer.
I love you mentioning making claims worth it…when someone does something crazy we charge them up the butt lol you stayed up until 2pm screaming and yelling disturbing my neighbors even after I told you to stop yeah you’re going to pay for that
DURING COVID....MY GUESTS INVITED OVER 100 PEOPLE FOR HALLOWEEN. THE CARTEL SHOWED UP AND SAID NO PROBLEM WHEN THE COPS SHOWED UP.....WTF ....IM STILL A SUPPERHOST 3 YEARS LATER...CHEERS !
More Humanity ! 🎉❤ I love this Sean, instead of the suited, slick marketer and salesman. Please stay true to yourself and your customers. Lose the ties and stick with soul, bro. 🌈 Your earliest videos in a t-shirt remind me of a guy I want share a beer with. This latest corporate guy is more like someone I’d cross the street to avoid. 😢 Great video.
That is a terrible advice to let bad things happen. Sure yeah you can get a new couch. But how about when your Airbnb gets shut down affter making trouble. And it can. At least at this corner of the world.
Oh my god THIS VIDEO IS PERFECR TIMING 🥹 I relate to you so much, I grew up with and alcoholic family and my mum is fighting cancer and many other things and the only way I will be happy is to be the best. This video changed my perspective soo much
Great words, Sean. I'm a Superhost 2 years running because of this exact concept. I care about my guests more than the business itself and I have so many happy guests as a result.
If this VIDEO WASN’T PERFECT timing I don’t know what else was…THANK YOU!!! Cause man…… THIS got me together on so many levels 😢
I completely agree
One of the reasons why I love your channel Sean is because you have always been genuine and transparent. I owe a debt of gratitude to you. Thank you for being genuine and generous! Keep up the great work!
"Guests can feel your energy"...this is 1000% true!
I'm an author who has completely reinvented myself three times. I get what you're talking about. The hospitality is my favorite part of this. So far Airbnb people are soooo much more responsible and easier to deal with than regular renters.
Just wait.
Great video Sean. I am glad to see you realize that hospitality is the bread and butter of this business.
Thank you Sean for sharing the importance of focusing on the humanity part of our business. The soft guy era, has unveiled this absolute truth-our guest’s experience matters and we as hosts play an important role in ensuring that our they are treated with respect & given the benefit of doubt that they’ll be great guests.
Thank you for providing incredible content these past 8 years & for sharing your soft guy era truths with us. Drizzle Drizzle.
Wow, how did you know how to speak directly to the stress, fears and overwhelm that is me right now? Thank you! When it feels like there is no one... you step in and make this video Sean. I can't thank you enough for speaking out and sharing!
By far one of the best videos you have created ! You literally described my life, I thought I walked alone, opening second air bnb next week really excited, we will have chickens, have absolutely no fears. Thank you for your content, thank you for showing us who you really are, have sooo much more respect for you than ever before, Love from Loveland Colorado ! Come visit, Ross and Julie !
Thats exciting, congratulations to you both!
Sean, I don't usually comment on any video. This was the best, most heartfelt, video I've seen you do. Perhaps, this message was influenced by something you may have participated in at Burning Man (BA)? Great video my friend!
You know. It could have been. At least an important domino in the whole move
Just listed my first property, (my baby) this is the best video yet. You put it in perspective….and connected with me on more levels than I actually wanted to admit. Thank you!
This will be my 4th but it was at different times, have 2 now...Aim to have 100 !
Sean. Thank you for your honesty, openness to share and all your guidance and mentorship. Very thankful to you. This one really spoke to me, especially at this point where I'm in my personal and business life. Thanks again. SR: "See you on the other side."
Introspection and evaluation is always good. Love your video.
Aloha, Sean! My husband and I are just starting. Thank you for speaking the truth from your heart and genuinely caring. You are a blessing to us. Keep up your awesome work!
Love your content, much appreciated! I approach Airbnb and guests with gratitude - for allowing me the opportunity to provide the experiences i do and make great money doing it. 99.9% of my guests are awesome and Airbnb has been good to me. I own my properties, so I have a lot of skin the game.
I realize this opportunity can be yanked from us at any moment.
Such a great video, it was this evening that I talking about the difference in hospitality and how being grateful and treating guests with respect may result in more success.
Great message and information! Also, very inspiring to hear how you pulled yourself out of homelessness.
…..the man who got me started 6 years ago, just single-handedly talked me back into my Airbnb game. After basically giving up (unlisting and taking an indefinite extended mental health break). What a heart to heart. Top 3 video
THAT IS SO TRUE ... I EXACTLY CHANGED MY WAY OF THINKING AFTER 8 YEARS IN BUSINESS
Thank you, Sean. I didn't seek this video out. I was rewatching another one of your videos trying to remember how to solve a problem... and here you solve a different problem for me I that was trying to ignore. I have some super *****y guests right now breaking house rules in my newest house (pets, smoking on the porch. I've been ready to burn down the place just to spite them, so thanks for some cooler-headed, helpful advice on how to deal with them in resolution.
Sean, I’ve followed you for years, for many reasons. But no other video has hit my feels harder than this one. I just love you and admire who you really are ✨🕊️❤️
This is the first I have ever commented, best video from the heart! Kudos for the inspiration!
Your timing...is impeccable. Bullseye! Many, many thanks. And cheers!
Its my honor to be here
Fabulous insights. Thanks for taking the time to film, edit and post. 🙏
Great video Sean!
I get accused in your group of "always being on the guest's side" and I'm like hell yeah I am!
Airbnb is a CUSTOMER SATISFACTION BASED COMPANY. They keep the guests happy. We are a conduit for their goals. If we aren't customer focused, Airbnb would be better off dropping us and making room for hosts who are. So many hosts lose sight of this simple concept.
Sean. Waooo. Brilliant, You rock exponentially to the infinite level. It about humanity and knowing you are in a human centered business. Thank you. Thank you and Thank you. I am sure u remember from your other channel. 😂🎉
I've got a booking with a note, that this guy is having birthday and wants to spend it at my property with few friends.
OMG. My first instinct was to cancel the reservation. Than I reviewed my fines for party, extra guests, noise policy, smoking policy. It calmed me down, If he does throws a party I'll earn decent compensation on it. If he doesn't, I still earn my daily rate. I'm prepared for both.
Thank you Sean for reaching me this.
you have a very nice way of telling stories, its nice listening to you.
There is something so sexy about a brilliant man talking smart strategy. Damn!
Man i never thought The Drizzle Drizzle King had soo much sauce and wisdom ..... after all you went through , u really deserve that 'Soft Guy Era' Treatment Big Homie
Funny enough, airbnb is about giving everyone that soft era
This is one of the best videos you have made since we started following you. Then back in 2021 we have 1 property, today we are a team of 8 and have almost 100 properties. Thank you for all your insights and strategies. ❤️
Thats huge growth. Congratulations!
And thank you
@@AirbnbAutomatedThanks, We have followed all you strategies including arbitrage and how to set focus on the guest journey and whats its take to be a superhost and a 5 (10)-star operator.
Without this channel and your relentless commitment we haven't gone this far, so To all you Airbnb-starters out there, this is the real deal, follow the process 100% and do it every day and you will be stunned after 3 years and 220 000 guests nights what lovable company you have built! 🚀🙏
This video is right on time! Thank you so much Sean👏🏼👏🏼👏🏼👏🏼😊
As always, great video! Thank you for all you share
Thanks for all this videos you're a great teacher !!
Thank you!
Thank you for sharing ! This is an eye opener for me. I’m always worried they will destroy our properties or throw parties.
Thank you for your honesty. FYI- You didn't fail. Markets changed, laws change, seasons change.
oh wow, just feel like this was recorded for me... Amazing!
Was literally thinking about this. Wierd. Im not sure if Im going to continue at this piont. People have started to become scary, things I havent ever seen. I need something else something bigger.
This is your vest advice yet! I'm showing this to my kids.
I love that
Its been over 2 months and have not got my claim from air cover resolved. All they say is were looking into it when its a black and white case. They dont allow me to talk to a supervisor. You cant continue to conduct business this way and there’s nothing we can do. I can deal with guest but not with Airbnb neglecting hosts. For this reason me and other hosts are out.
I think you file arbitration
Mr. Sean is the best, appreciate you very much! 😊
Heavy and beautiful. Thank you Sean.
Please make videos How Can We rent our house already furnished.
Youre halfway there! On airbnb or as a long term?
Guests pissed and bled their period blood all over my mattresses and I got 50% via AirCover at best... and that process took 2 weeks of back and forth messaging with airbnb support.
So i dont think - just letting people "party" and charge it to aircover is a simple answer.
Just curious, does your team ever turn down inquiries?
Great take and thanks for the authentic advice.
Great video, thank you!
Spot on Sean, Spot on !
So good! Keep it up!
Thanks you brother 👍
Thank you!🙏🙏🙏🙏❤❤❤❤
Great insights!
I love you mentioning making claims worth it…when someone does something crazy we charge them up the butt lol you stayed up until 2pm screaming and yelling disturbing my neighbors even after I told you to stop yeah you’re going to pay for that
I needed this, thank you.
DURING COVID....MY GUESTS INVITED OVER 100 PEOPLE FOR HALLOWEEN. THE CARTEL SHOWED UP AND SAID NO PROBLEM WHEN THE COPS SHOWED UP.....WTF ....IM STILL A SUPPERHOST 3 YEARS LATER...CHEERS !
Ha! You are a survivor
This is so good. I love hospitality.
Great Customer Service advice
Great message. But Aircover is terrible. Still, the message and meaning was 💯
5 years in the business and I take your word with a grain of salt. Sure it’s inspiring but usually not very applicable in the day to day operations
Its a hard balance, absolutely
The best episode, full of wisdom. Thanks.
You're humanity is worth so much more than money, fame, and dope.
Thank you for that.
This video gave me peace
Awesome video
This guy is great. Very honest and insightful.
Damn, I had no idea I was signing up for a therapy session
This video is brought to you by @betterhelp
Best video you’ve ever made!
Thank you!
The King of Soft Guy Air BNB - Drizzle Drizzle
See you on the other side, Sean.
This is called the Peter principle!
“Drizzle Drizzle!”
More Humanity ! 🎉❤
I love this Sean, instead of the suited, slick marketer and salesman. Please stay true to yourself and your customers. Lose the ties and stick with soul, bro. 🌈
Your earliest videos in a t-shirt remind me of a guy I want share a beer with. This latest corporate guy is more like someone I’d cross the street to avoid. 😢
Great video.
That is a terrible advice to let bad things happen. Sure yeah you can get a new couch. But how about when your Airbnb gets shut down affter making trouble. And it can. At least at this corner of the world.
First!
Youre the fastest!
2nd
Word on the street is 2nd is the best
3rd
… time’s a charm!
"Some things are priceless" I love the advice to not be so attached to material things and remember this is a people business❣🫶
Thank you . I’ve been crying all week 😂
Oh my god THIS VIDEO IS PERFECR TIMING 🥹 I relate to you so much, I grew up with and alcoholic family and my mum is fighting cancer and many other things and the only way I will be happy is to be the best. This video changed my perspective soo much
This is so good. I love hospitality.