TechNow Ep 64 | Engage users with the ServiceNow email client

Regardless of popular opinion, email is still a major form of communicating with your end users. The email client in ServiceNow makes it easy to engage with your users on a topic and track that conversation in the history of the related record. The Madrid release brings some helpful new features to give you more control over the email client.
Join Chuck Tomasi, Stacey Bailey, and Kreg Steppe of ServiceNow for an introduction and demonstration how to configure the email client to be most effective in your organization.
Join the discussion in the community: community.serv...

[@Evilasdevil]

Thank you really very helpful video 👍

[@manikrishnabollam7742]

How can we achieve..If email address is in string field..I need to autopopulate??

[@bhaveshbhosale671]

Thank you, this is really helpful.

[@ChuckTomasi]

You are welcome. Thanks for watching.

[@bhavanap1687]

@@ChuckTomasi Please also make video on SSO part, it will be really really very helpful