Customer Was Wrong
ฝัง
- เผยแพร่เมื่อ 5 ก.ย. 2024
- Sub To My Second Channel: / @miladpov
here's a free cookie: 🍪
Follow my Socials:
Instagram: / miladmirg
TikTok: / miladmirg
Twitter: / miladmirg
Today Milad Mirg tells a story about a time where he gets blamed for not toasting a sandwich. This is a food pov video of him making food at a popular burrito place.
He wanted her to toast everything except the bread? He couldn’t have corrected her as he watched her put his entire sandwich in the toaster? Like you can see what they’re doing. That’s on him you have to specify first.
Maybe this subway has it hidden for whatever reason but yeah you should be angry at yourself if anything for bad communication
@@lewisbaitup6352 Nah people do it at every subway. We get the same problem, where people wait until it's out of the oven to say "But I didn't want it toasted" after saying they did
How do you even toast everything but the bread?
LMN they put meat and cheese on the wax paper and slide it in the toaster oven. Probably could also toast other stuff if you requested it.
@@lmn6023 by using blow torch i think
I think the whole "The customer is always right" mentality has caused too many people to feel entitled like they have a right to be abusive toward customer service staff members. You shouldn't have apologized or offered to make him a new sandwich. You should have told him to get the hell out. He shouldn't have treated her like that. Companies should give their employees the ability to fight back against abusive jerks.
.
It's just a saying dude it's sometimes right and sometimes not depends in situations
That's not what the customer is always right means.
It means you don't insert your opinion on their choices. If they order their steak well done, you give it to them well done, you don't tell them that they should have it medium rare.
It doesn't mean anything like what you're implying.
@@Yamezzzz no but that's what it has become and interpreted to mean
@@Hippogan No, that's what it has always meant. Some random people taking a random guess at its application doesn't mean shit.
If you work in a clothes shop and a customer really likes a shirt for themselves which you think looks ugly on them, you don't say shit or tell them they shouldn't buy it because the customer is always right.
I had a similar experience and unironically, on my last day I worked there. I worked at a Ma and Pop Korean Restaurant in a pretty populated area as a cashier, I didn't make the food. All was well until we got a larger than average lunch rush, all orders for takeout, and since I had put in my two weeks, a lot of my coworkers thought I was abandoning them, so they called out sick or called for vacation, whatever. The fun stuff. Anyways, I was working alone. So I get quite a few orders put through and I get to a lady who orders something for take out that can be made in about 2 minutes, but since the cooks do things based off of ticket number and how easy something can be made in the downtime of actually cooking something, she probably wasn't going to get her food prepared for about another 10 minutes and would have to go through me sorting and bagging everything alone while also taking orders. Maybe like a few orders taken later, this lady comes to the cash register, interrupting me from bagging food, complaining that I'm being too slow. I had to ask her what her order number was because I had maybe done another 6 or 7 orders after her. She told me her order number, which she was nowhere near me being able to bag if I even had the food ready. So I told her, "Yeah, uh just give me a bit and I'll get to you. I'm kinda alone as you can see." she scoffs and goes back to where she was sitting. I take out my next few orders I bag up because we don't just call their order number, we gotta go walk to them. At this point, it's all just getting annoying, being alone with nobody to help out. The cooks asked if I'm good and I tell them "Yeah, I'll manage." I didn't. This lady, god bless her soul, knocks on the counter and asks for a refund. I say "You're being a bit unreasonable. There are people that were in front of you in the line and you don't see them getting up and stopping me from doing my job." To make this shorter, I'll just say that she wasn't happy and continued to pester me while I was bagging up food. Just as I was about to take out the food I had bagged up to maybe the 2nd person before her, I hear my cooks say the order number for hers. All I could let out was a "Thank God" because I have been basically ignoring the chittering rat behind me. She heard that and started to get even more upset, normal "Manager" line and all that but I didn't care. I wanted her out. Bag up the food as fast as possible, basically throw it at her and tell her to GTFO, pointing at the door leading back to whence she came. She grumbled and walked out. I got to finish some bagging and taking food out before some other people walked in to order. As I'm in the middle of taking the family's order, this woman once again walks in and just about yells that I stole her card that she used to pay. This is where I will reveal, that during the payment process, Cashiers do not touch any cards. We face the card reader to them and they do everything. When I stated this to her, she still insisted that I had her card and that she would call the cops. If only I could show everyone's face in that dining area. Because it was hilarious. I tell her to call the cops and stay in the building then, but no, she knew she was caught in the lie and waddled back out. Thankfully the rest of my solo double shift wasn't so stressful and eventful, I was able to do my job without problems arising.
If anyone wants to know my two cents in why servers and cashiers don't want to work for restaurants or just in general the food industry, Covid has made a lot of these customers who stayed inside for months a lot more dreadful to deal with. I can only hope that if I pick up another food industry job that it isn't as bad as it was where I previously worked.
holy. what is wrong with customers, or really i shouldn't say "customers" but just people in general...
In my point of view the worst is the employer. How can you leave 1 dude to do all the work.. but yes I know they treat us as ants, slaves. Your feelings doesn’t matter to them YOU must work for their dreams. I can’t stand when I see one girl working as a cook, cashier and cleaner. That’s just exploit
Why did you write a assignment on it..............
@@user-un7yy3rh6h Those aren't people. They're Karens. Degenerates. Sub-humans. People who lack empathy.
@@georgem5512 1 person to do the work of 3 or 4 people is cheaper than hiring 3 or 4 people...
Is it just me or seeing subway food being made is so satisfying
This isn’t subway though
@@davinanaylor9443 oh, ok, well thanks for notifying me on that mistake I made in my comment
@@ultra_lbp lol
Yeah its only you, he totally got 4.3 mill subscribers because everyone is super interested in small glimpses of a random guys life.
You are the go-to channel to watch when I'm bored. Your stories never fail, and I love watching you make food!
STORY TIMES ARE BACK BABYYYT
Yessir
I am really happy that you stand up for the fast food employees
Btw when the other customer said''what on earth happend'' It would be fun if you said'' welcome to subway''
He didn’t stand up for her tho
Can I get the timestamp? I thought they just apologized to the rude, angry, and disrespectful customer
@@carcarki5818 just watch the video
@@tdk.5838 I have done that already .-.
@@tdk.5838 Timestamp. Nowhere in the video did he stand up for her.
Windmill, have you ever gave someone free food because they’ve been having a bad day
I love when customers get mad and act entitled it’s funny and you can make them even more mad making sure that the customer knows they are wrong. The customer is rarely right
*”probably to drive to his pilates class he was 15 minutes late for”*
Okay well no. If a customer is acting like THAT you need to handle it as the manager and ask her to step away. Then if he still wants to act crazy he can leave. You really don't need his $7 that bad, honestly. And nobody should have to go through that just bc they're in fast food. It's ridiculous.
Mald have you ever had two customer’s get in a fist fight while you were working?
Marliett, have you guys ever ran out of an ingredient, and a customer made a huge deal out of not getting what they wanted?
Call him mama
"I love you bye"!😂
Customer in the food business can be real annoying. People don’t realize how stressful it can be too bad if we accidentally messed up one ingredient
Mup, have you ever had a fan work at your subway or meet one working at a subway?
"What on earth just happened?" Best question ever, customer
Dude even when the content is rude for you you still do it you really are worthy to have 10 millions subscribers so I subscribe bro
I love how magazine respects his coworkers so much
I work at Sonic and if you are unaware it is a drive in where the customer will pull up to a stall and press a button to order. Inside we also have screen to add what they want to the order and it shows the customer what we've added (Pretty much the same as any drive through at a fast food). Anyway we always read what is on the screen to double check if everything is correct. We then place the order and we receive a receipt that has exactly whatever was on the screen. The number of times customers have told me what's on the receipt is wrong is unbelievably infuriating. If the receipt is wrong it's because you told us that it was correct!
The other customer saying what just happened was kinda funny 😂
The customer is always right. If a customer is told he or she is wrong and made to feel guilty about, that customer may never give that establishment business again. If enough customers act in the same way, then most such businesses will look like a ghost town a la Burger King.
milad still uploads!
Hello i hope you will get 10 million really fast because your videos are really good quality
The customer is ALWAYS wrong 😂😂
In some countries snapping at people isn't as rude it just means someone needs something and it's most likely that guy was from one of those countries
Fishy, have you ever spilt an ingredient all over your coworker
oh boy
I love these videos, btw have you ever gotten someone that said “IM CALLING THE POLICE” when you didn’t even do anything but mess up the order?
Yesss I love this type of content man! Thanks!!
woooow thats messed up :(
Milard what's the craziest thing a costumer has asked you
Finally the normal content is back !
You should have told that customer, that if he wants to make the sandwich, then he should just work at subway.
So sorry that happened to y’all I hope y’all where doing alright after that
Mose,What’s the worst fast food experience you have had.What are 3 reasons why you didn’t like it and one reason why you liked it a little.
He wanted everything except the bread toasted but the bread is the foundation of the sandwich.
More than likely he wanted the cheese melted on top, it's painfully obvious that details are either being left out or mis translated as mentioned the woman didn't speak english well, his anger was probably justified, fast wood workers never tell the truth when retelling customer experiences I had to learn that the hard way in my last job, it's one of the reasons why I had to quit. You get so empathic for these workers that you have to investigate and when you check the audio on the cameras you find out that every word they said was a lie.
That's why there are so many assholes in the world instead of telling that man to leave the store because he was being irate. The solution was to say sorry and offer a free sandwich wtf this is what's wrong with retail. These company's give into customers way to easy to the point where it's ridiculous
Hey Milad, love your vids.
"What on earth just happened?"
"We just encountered a wild asshole. Unfortunately, they are not an endangered species."
He is being real shy with the cheese 😂😂
Magellan has anyone ever hit a different costumer because you “got their order wrong”
*achievement unlocked* have the most encounters with Karen's
That’s really a lot! Poor girl and Milad😭😭😭
I remember less than 10 years ago fast food was the entry level job. Now children act like they deserve more pay and like it's a career.
Mongolia, what are your thoughts on Dylan opening his very own ice cream shop in new york this summer?
Lol the customer Milad was serving was like “wth did I just see”
can anyone agree that its anoying when managers say 'the customers are always right'
Milad had somone ever thrown the food that you made right in the bin
Please can you reply
Aye Subway content!
0:00- 0:11 is the cutest point of the video no matter what any one says
“The customer is always right” - boss
“Your boss is stupid” - customer
This is sad but I hope you have more better costumers
Magnification, have you ever been blamed for doing something bad even thought it wasn’t you?
The customer is wrong 97% of the time when they get mad about something. They don't read a label or they think an ad is for the wrong week - there's exceptions to the rule, but when they get upset about something, it's usually just them being an a-hole.
I used to work at a grocery store and it was a super slow night. There were about 3 customers in the store, so I sent the remaining employees out with the manager to help work on stocking shelves and whatnot, and held down the front by myself. It's a small enough store that if things get busy and I need to page someone up, they'll be at the front within 30 seconds tops. So this guy comes up and he's got maybe 8 or 9 things. Pretty simple order and there's no one else around. He looks around in this exaggeratedly confused manner and I tell him "I can help you up front." He says something like "No one's working here?" I tell him I'm the only one up front at the moment, and he starts getting irritable. He makes some smart comment and I just stand at my register waiting, deciding not to engage any further as this guy's clearly looking to start something. Long story short, during the transaction, he makes it apparent that he wanted to go to a different lane, and that I should have had that open for him. I tell him it's not busy enough, and there's a lot of work in the rest of the store that needs doing. He starts throwing a fit, telling me how I'm not doing my job right, and how this isn't how a store is supposed to be run. Another customer comes up behind him ready to check out, but I've finished scanning his stuff, so I don't need to call up anyone else. He starts complaining more, making more elaborate gestures and the poor woman just looks away, clearly embarrassed to be in the same building as this guy. One of his items is a 5 gallon jug of water - the kind they use for water coolers, and so he wants drive-up. He didn't even have to lift that during the transaction because I have a code I punched in - so no, he wasn't mad about that. I page the drive up kid up front, but the night manager comes up to do it instead, explaining she has him doing something she has him doing something that she doesn't want to take him away from. The night manager is a young girl in her early 20s and about a foot shorter than me, and the guy starts going at it again, complaining that "she wouldn't have had to come up and do that if I'd had the cashier in his lane." I'm sure from his perspective, it looked like the big man was making this girl do all the heavy lifting because I wasn't doing my job right, or that I should be doing the heavy lifting, and he was "standing up for her" or something like that. I just shrug and say "She would have had to come up either way." and get started on the next customer's order. Both she and the night manager are avoiding looking at him. Then he asks "Where's the manager?" Behind him, I can see her face tense up and immediately I just tell him "That's me." Technically, I'm the supervisor, so I'm a little below manager, but I'm just done with this guy and I'm not going to make her listen to him ranting like a lunatic about me. He walks out and before the automatic doors close, comes back in and goes "What's your name?" I look him in the eye, point to my nametag and tell him. He grumbles more of the same complaints before leaving again. Once more, about 5 seconds later, comes back in and as soon as he says his first word, I just say "Get out. Just get out. Get out. Just go." talking over him and pointing at the door behind him until he leaves.
As soon as she's sure he's out of earshot, the customer I'm helping says "Don't worry about it. His wife is probably cheating on him." Me, her, and the night manager all share a good laugh. When the night manager comes back from drive up, she just says "He does not like you" and I laughed. She thanked me for saying I was the manager, saying she didn't know what she would have done if she'd had to deal with him. The next day, as you might imagine, he made a special trip back to the store and complained to the head manager about me. Unsurprisingly, this guy was well-known for being a total prick, so while they heard him out, I didn't face any kind of discipline. The head manager just said he could tell he was being an a-hole from the way he was waving his arms around (since our cameras don't pick up audio). I saw the guy a few times after that and he didn't really say much. The messed up thing is how customers are allowed to act like a-holes and have to go way past too far before anything is done (such as banning them), while customer complaints often hurt employees, even when the employee was completely in the right. I didn't really care about that job, and that definitely made it easy to stand my ground and not take this guy's sh*t. I'd like to say I'd behave the same way at my current job - one I actually do care a bit about - but I can't say for certain. I'm saying it's disgusting that people in the service industry are expected to accept that people are going to be a-holes to them sometimes. Don't get me wrong, 99% of people are just fine. But when even 1% of people are Karens, and you deal with hundreds of people in a day, you're going to have a few bad experiences every day that make you lose faith in humanity, even if most of it is good people.
Milard, has there ever been 2 people who walked in and knew you from your TH-cam channel?
Hi, i dont know if u Remember me but about One year ago i commented in One of your First videos and they all had like 40'000 views with now, u really have a lot more, i Just cant believe It that ive been watching Ur videos almost every day for a year now, i Just wanted to Say that your videos allways cheer me up, thank you
SHOWBALLS, this VIDEO changed my life. My entire view of everything that exists in this world, in fact, even in the entire universe. I can never look at anything I know the same way again. This VIDEO represents emotions that most humans could never understand. But I can. Thanks to this VIDEO I was awakened to many things previously considered unimaginable. Thank you for this exquisite VIDEO, I will never forget this experience
Milad makes more money from making videos about working at subway than he would if he got paid for working.
my man has sandwich aimbot
Worker: what type of bread would you like? Client: HOW DARE YOU!!!
W customer service
Mulan, what do you normally say (or would you say) if someone asks you what they should get.
Proof customers are not always right
bro ur actually too nice to offer what he wants for free just because he is mad
milad i swear if you make some sort of videos where you make the subway sandwich and eat it with asmr/mukbang/whatever you decide with, you will blow up on yt
Customers like that need to be put in their place.
well i’m really glad everyone was okay
Man thank god I dont see this much where I work.. the closest thing to a customer getting hella mad actually happened last week.
This one customer just came in, we just got done with a pretty big rush so everyone was working on restocking, this dude who was at the counter for 30 seconds top got hella mad where he yelled:
“ARE YOU GUYS GOING TO HELP US OR JUST STAND AROUND!”
We didnt even know how to respond so we just put a hold on whatever we were doing and made his shit, so he can just get the hell outta there.
Love the content and the old style it’s great!
That sallad looked full before the video started, looks good.
Should have kicked the guy out instead of offer to remake the sandwich. You own the subway how can you allow people to treat your employees like this. This comes off harsh im just shocked that you tried apologizing to the man
U do realize putting everything in except for toaster will just burn the topping
my family runs two stores, and we had whats probably the rudest customer we had in a long time. it was very busy and my mom and i were the only one in the store helping like 12 people. this one women came in, 4 minutes later walked out and said "if you cant handle this many people, why dont you just close!" and she left the door open while it clearly asks to close it. i heard her insult us and our store outside, so i walked out and told her to come and help us. i'd even pay her for it. yeah... she did not like that
Millard have you ever told someone that they’re sandwich was bad.
Mc lard have you ever had someone do something really stupid and then when you went home you immediately told everyone in your family ?
Milad has a customer ever try to steal money
Your the nicest man on earth i would love to see you irl
Why would you apologize? Who are these managers that force you to say sorry when the customer is in the wrong?
The older you get the less you tolerate BS in the work place from a customer.
At 34 if I was stuck working Subway and a man came in there acting that pathetic I either call forward the next customer ahead of him or I start my daily cleaning and ignore him completely.
Fire me. I don't tolerate some BS attitude.
Imagine being at subway and seeing someone recording ur food
Those chips be looking delicious. You know they are those crispy, big and nicely salted ones, oh yes
"What just happened?!"
"A day in the life."
“Customers are always right”
Mick, who is the worst costumer you have ever had and what did they do
Customers are in the process to make sure that they are safe and secure for your business and you are not allowed to be with them for sale or something else and they will not repeat anything that you have to do
Bro, he told her to put things on the bread, then what, she’s just gonna take it off and put the meat and veggies is the toaster! Crazy story. I would love to know where your subway is at, Marty.
i had subway once, didnt regret it stuffs good
Having a bad day doesn’t entitle anyone to be a complete asshole, especially to someone just trying to do their job.
Question, have you ever mixed up a customers order like if one customer orders something and another person orders something and you give the first person the second persons order and the second person the first persons order. Sorry if that’s a mouthful or too long.
finally i missed this :'DD
I felt like the old milards back when he uploads story type video ( I love story videos c: )
Your awesome! I love your stories!
People who mistakenly think that they are entitled just need to be refused service. Hopefully they'll take the hint & clean up their act. Just my opinion on it.
I had this happen with mustard lol the guy comes in asks for mustard on his sub then i ask if that’s everything, he said he doesn’t care because he won’t eat it anyway since it had mustard on it…. I remade it for him thinking holy crap I can’t believe I thought he said mustard when he claimed he wanted mayo but two ladies standing behind him in line told me he did actually say mustard and i was like thank you!! I could have sworn I heard him say mustard lol like people really need to pay attention to what their ordering 🤦🏻♀️
Mike , how many times had someone made you toast the bread
My lad, have you ever gotten mad at a coworker
This feels like emotional damage
Miles, what is the best thing about TH-cam and do you have any advice?
"the customer is always right" is one of my biggest pet peeves one of the most entitled and annoying sayings imo