Hello! Great video, so useful! Just one question: How do we assign data categories in articles and how do we manage the audience of the data categories? Thank you in advance!
Followed all the steps until 8:35/21:02 , when selecting new knowledge article I get an error mentioning: You can't view this item in Lightning Experience. Open in Salesforce Classic. How do you resolve this issue?
Not the tutorial you’re looking for? Let know and I would add it to the list!
Hello! Great video, so useful! Just one question: How do we assign data categories in articles and how do we manage the audience of the data categories?
Thank you in advance!
awesome demo - appreciate it!
So glad it was helpful! :)
Followed all the steps until 8:35/21:02 , when selecting new knowledge article I get an error mentioning: You can't view this item in Lightning Experience. Open in Salesforce Classic. How do you resolve this issue?
enable knowledge in lightning