I do not remember watching this one, but I like that you were addressing not only CSR and DSRs but the technicians as well. sharing with the team and techs. I believe there are a couple of takeaways they can afford to listen to..😁
I'm being reviewed for sales within a year of employment with my current company and I pitched a 4900$ ticket and failed due to a 1 legger situation. One tip I got for everyone is INTRO INTRO INTRO. hang out. Talk to customer. Crack jokes sell yourself first. That's where I failed. And ask soft questions like the examples Mr service titan here said. It takes lots of practice
Doesn’t it waste more time to sit there for an hour typing up different options and detailing them to the customer when you can just have a solid price for an average system right off the bat? I offer mid tier 16 SEER right off the bat, 8/10 times they say yes and the ones who don’t I have a cheaper option I can do. I’m trying to factor in if it’s even worth taking the extra time to sell when I can move on to the next call after securing an already good priced sale
I just started in the hvac field and after 1 more week of training there sending me out by myself I have the technical side down, but the sales part is making me nervous that im not gonna meet my goals for the week have to be at a minimum of 50% a week
Yo dude I'm new to hvac sales we use the service titan app, is this your app? Man I want to win in this career, is there a way to reach you for a consultation?
Hope sales are goin good man if I could give you advice from an installers perspective it might help a bit hope you see this, as an installer I don’t like a lot of salesman because they are there for money, if you take time to learn sales and hvac as well things will go a lot smoother, I loved when salesman would show up on a job for an hour or less to ask questions, learn their mistakes and improve on those mistakes, like he said sale yourself first along with your crew then sale the job, a lot of salesman over promise to customers which in return gets you a pissed customer I’m 21 but I’ve had my fair share of jobs and dealing with customers and salesman haha, be available and learn as much as you can and use that knowledge to get a ton of sales. Sorry for the rant hope this helps a bit 😂
Young man, you are a very talented speaker and advocator for this business. Very impressive. Thank you for the free content!
Man this is my new favorite channel.
I do not remember watching this one, but I like that you were addressing not only CSR and DSRs but the technicians as well. sharing with the team and techs. I believe there are a couple of takeaways they can afford to listen to..😁
I am new in this field and i cant thank you enough for being so informative.
how is it going so far? i got a job as hvac sales , starting next week but i have zero experience in HVAC
@@allenjan9086 how is going for you now?
@@pittypiper it was bad for me personally haha i quit in like a month :(
@@allenjan9086 why did you quit
This is definitely good stuff. I never really thought about asking my customers for a 2nd email as standard practice.
Last point is gold
I'm being reviewed for sales within a year of employment with my current company and I pitched a 4900$ ticket and failed due to a 1 legger situation. One tip I got for everyone is INTRO INTRO INTRO. hang out. Talk to customer. Crack jokes sell yourself first. That's where I failed. And ask soft questions like the examples Mr service titan here said. It takes lots of practice
I thought I’d walk into a lot of bs on TH-cam
*You’re funny and hit it on the money*
Great video. Esp on the following up
Selling to repeat contractors???
Doesn’t it waste more time to sit there for an hour typing up different options and detailing them to the customer when you can just have a solid price for an average system right off the bat? I offer mid tier 16 SEER right off the bat, 8/10 times they say yes and the ones who don’t I have a cheaper option I can do. I’m trying to factor in if it’s even worth taking the extra time to sell when I can move on to the next call after securing an already good priced sale
I just started in the hvac field and after 1 more week of training there sending me out by myself I have the technical side down, but the sales part is making me nervous that im not gonna meet my goals for the week have to be at a minimum of 50% a week
How is it now? I’m starting soon and have the same concern
Yo dude I'm new to hvac sales we use the service titan app, is this your app? Man I want to win in this career, is there a way to reach you for a consultation?
Hope sales are goin good man if I could give you advice from an installers perspective it might help a bit hope you see this, as an installer I don’t like a lot of salesman because they are there for money, if you take time to learn sales and hvac as well things will go a lot smoother, I loved when salesman would show up on a job for an hour or less to ask questions, learn their mistakes and improve on those mistakes, like he said sale yourself first along with your crew then sale the job, a lot of salesman over promise to customers which in return gets you a pissed customer I’m 21 but I’ve had my fair share of jobs and dealing with customers and salesman haha, be available and learn as much as you can and use that knowledge to get a ton of sales. Sorry for the rant hope this helps a bit 😂
good stuff
Gotta drop the peter mckinnon shtick
Nice video lil Pete😂