Wow something as simple as one little pellet being stuck inside the lid will not let this thing run properly and feed. So I just made sure there was no debris or pellets keeping the lid from being flushed with the top and now it sounds like it might start working. Thank you. I don't know why I didn't think of that! I always make sure that thing is clean.
Last night my stove shut down, no pellets getting feed. I used the Diagnosis and it feed pellets just fine. Tried starting it up and no pellets. I get on chat with Tyler and he nailed it right away. Hopper switch was not working correctly. You know this by the missing \L on the display. I learned something. And diagnostics is not affected by the hopper lid switch. I opened the hopper lid a couple times and now it's working properly. Stove started up and is throwing heat. Still going to order a new switch, but at least it is now working. Tyler also sent information on how to bypass the switch if I wanted, though, I will probably only use that if I really need the stove working. Could not be happier with customer service. Posting this in case any one else is having the same trouble.
My stove is a brand new one of the most expensive comfortbilt stoves. The HP50S and the manual is very confusing at times. It's in the manual mode and the fire blazed really good and then all the sudden it stopped blazing but the auger kept feeding pellets into the little pellet thing till it was full and I have to stop it naturally take it out and empty it and it's very clean and this is a brand new stove so I don't think it's anything in the system. Too many buttons I have to learn how to use this thing, what's the difference between it being in manual and automatic? I don't mind if it turns on and off because it's cycling but if it's feeding the pellets into the basket and they're not getting ignited after I've cleaned everything I don't understand maybe I hit the wrong button or something. Very confusing manual they don't address certain things I'll say well that's what this is for but they don't tell you how to get to that point. And some of the videos for comfort built are really lame I'm sorry but the guy doesn't even show a close up of what he's doing. Dang it you pay almost $2,000 or something you should be able to understand the directions very easily! and thus far no one has responded to any comments of my comments on TH-cam.
@SINGER401K it's been a while since I posted that and I can tell you this- I had the problem again and then I realized there was one little pellet sitting up on the stove that kept the hopper door from closing tightly and if that thing is not pressed down there's a little button there that has to be depressed and if it isn't the stove's not going to light or it'll just go out. I also noticed that if it's running and the hopper lid door is open and I'm putting more pellets in many times it decides to shut itself off because it senses that that door is open. I don't know if that helps but that's been my experience. And also the cradle has to be taken out and cleaned really good so that those little holes aren't clogged. I clean mine out every single day I know that's a drudgery but it sure runs much better! I couldn't believe The first time I took it completely out and slammed it against the ground in this big chunk of I guess burned up resin or something was clogging the whole bottom of it and this was just from about one and a half bags of use. My old pellet stove had a rotisserie in it to keep that from happening. What I do now is I have an old stainless steel fork like one that you would use when you cut meat and I scrape that stuff at the bottom even in the middle of it running or before I put the next bag of pellets in.
@@tarasemansky2137 Yes, I had to go through all the settings and reset them all. It’s working perfectly now. Feed rate, blower and the red. After I did that we haven’t had any more problems.
@@tarasemansky2137 They are AWESOME! He emailed me all the stats on our stove and I spoke to him twice. His name was I believe Michael. Don’t hesitate to call. They were so nice. First we completely disassemble the stove and cleaned it. That wasn’t the problem. It was the settings due to a power failure in our area.. It messed up all the settings.
Simple fix - auger jam due to pellet dust, I assume. I emptied the hopper, started and restarted the stove until the auger was able to clear the jam. Works perfectly now. Thanks.
So this recently happened to me. So I replaced the circuit board today in the back and it works perfectly now. I got it on Amazon for 249 plus tax and shipping it was 278. Thats the only downfall there expensive but that's as cheap as I could find it. Hope this helps
Mine is that the pellet loading lid position switch seems to be adjusted wrong as it *barely* engages with the lid fully closed, you have to push down on the lid once closed to hear the switch click. Kind of annoying since the stove puts a restart in a 30 minute penalty box no matter what the fault. I would love to know how to override that as it triggers in conditions where it isn't warranted.
DEAD,DEAD,DEAD..I have Enviro Empress FS, my combustion fan stopped working. While I was troubleshooting I popped the circuit board, changed the fuse…nothing. I order a circuit breaker but no juice. I tried what you said about disconnecting all the motors then adding them back no juice at all. I have been a pellet stove user for 10 yrs and this is the first time this as happened. Maybe I need a new wire harass or Do you think they sent me a bad circuit board..is there anyway of testing any thing. Nothing is working😮
The best tutorial I’ve seen on my pellet stove. Thank you for being clear and concise.
Thanks for watching!
Wow something as simple as one little pellet being stuck inside the lid will not let this thing run properly and feed. So I just made sure there was no debris or pellets keeping the lid from being flushed with the top and now it sounds like it might start working. Thank you. I don't know why I didn't think of that! I always make sure that thing is clean.
Last night my stove shut down, no pellets getting feed. I used the Diagnosis and it feed pellets just fine. Tried starting it up and no pellets. I get on chat with Tyler and he nailed it right away. Hopper switch was not working correctly. You know this by the missing \L on the display. I learned something. And diagnostics is not affected by the hopper lid switch. I opened the hopper lid a couple times and now it's working properly. Stove started up and is throwing heat. Still going to order a new switch, but at least it is now working. Tyler also sent information on how to bypass the switch if I wanted, though, I will probably only use that if I really need the stove working. Could not be happier with customer service. Posting this in case any one else is having the same trouble.
My stove is a brand new one of the most expensive comfortbilt stoves. The HP50S and the manual is very confusing at times. It's in the manual mode and the fire blazed really good and then all the sudden it stopped blazing but the auger kept feeding pellets into the little pellet thing till it was full and I have to stop it naturally take it out and empty it and it's very clean and this is a brand new stove so I don't think it's anything in the system. Too many buttons I have to learn how to use this thing, what's the difference between it being in manual and automatic? I don't mind if it turns on and off because it's cycling but if it's feeding the pellets into the basket and they're not getting ignited after I've cleaned everything I don't understand maybe I hit the wrong button or something. Very confusing manual they don't address certain things I'll say well that's what this is for but they don't tell you how to get to that point. And some of the videos for comfort built are really lame I'm sorry but the guy doesn't even show a close up of what he's doing. Dang it you pay almost $2,000 or something you should be able to understand the directions very easily! and thus far no one has responded to any comments of my comments on TH-cam.
Same issue with mine now it won’t even stay lit
@SINGER401K it's been a while since I posted that and I can tell you this- I had the problem again and then I realized there was one little pellet sitting up on the stove that kept the hopper door from closing tightly and if that thing is not pressed down there's a little button there that has to be depressed and if it isn't the stove's not going to light or it'll just go out. I also noticed that if it's running and the hopper lid door is open and I'm putting more pellets in many times it decides to shut itself off because it senses that that door is open. I don't know if that helps but that's been my experience. And also the cradle has to be taken out and cleaned really good so that those little holes aren't clogged. I clean mine out every single day I know that's a drudgery but it sure runs much better! I couldn't believe The first time I took it completely out and slammed it against the ground in this big chunk of I guess burned up resin or something was clogging the whole bottom of it and this was just from about one and a half bags of use. My old pellet stove had a rotisserie in it to keep that from happening. What I do now is I have an old stainless steel fork like one that you would use when you cut meat and I scrape that stuff at the bottom even in the middle of it running or before I put the next bag of pellets in.
Ours is overloading. It just keeps filling and filling.
Ours is too! Did you figure out why yours was?
@@tarasemansky2137 Yes, I had to go through all the settings and reset them all. It’s working perfectly now. Feed rate, blower and the red. After I did that we haven’t had any more problems.
@@MultiMeshell thank you! We’re calling customer service on Monday.
@@tarasemansky2137 They are AWESOME! He emailed me all the stats on our stove and I spoke to him twice. His name was I believe Michael. Don’t hesitate to call. They were so nice. First we completely disassemble the stove and cleaned it. That wasn’t the problem. It was the settings due to a power failure in our area.. It messed up all the settings.
Me too
Simple fix - auger jam due to pellet dust, I assume. I emptied the hopper, started and restarted the stove until the auger was able to clear the jam. Works perfectly now. Thanks.
I'm having problems with my stove it drops more pellets than it can burn therefore the flame is all over the place and pot is full any ideas
Please review our airflow video here: th-cam.com/video/F_TqV6mddJ0/w-d-xo.htmlsi=bKuSsP2HTKIoMYst
So this recently happened to me. So I replaced the circuit board today in the back and it works perfectly now. I got it on Amazon for 249 plus tax and shipping it was 278. Thats the only downfall there expensive but that's as cheap as I could find it. Hope this helps
What do i do if too high feed of pellets?
Mine is that the pellet loading lid position switch seems to be adjusted wrong as it *barely* engages with the lid fully closed, you have to push down on the lid once closed to hear the switch click. Kind of annoying since the stove puts a restart in a 30 minute penalty box no matter what the fault. I would love to know how to override that as it triggers in conditions where it isn't warranted.
Unplug it 👊
DEAD,DEAD,DEAD..I have Enviro Empress FS, my combustion fan stopped working. While I was troubleshooting I popped the circuit board, changed the fuse…nothing. I order a circuit breaker but no juice. I tried what you said about disconnecting all the motors then adding them back no juice at all. I have been a pellet stove user for 10 yrs and this is the first time this as happened. Maybe I need a new wire harass or Do you think they sent me a bad circuit board..is there anyway of testing any thing. Nothing is working😮
Hp 50 feeds pellets to fast, tweaked vac knob clockwise it's , still does it
Foreign debris not “forin”.