Thank you, thank you, thank you! I contacted HP three times about not having setup ink cartridges, and twice they sent me new ink, but never setup cartridges. Your video saved me from buying a new printer!
This seems to be a common problem for people who purchase used HP printers. Would really appreciate a video on this specifically for the HP Envy Photo 7855 with easy to follow steps that correspond to the unit in question, So far, every attempt has led to the message still blocking further progress
I purchased mine new from Office Depot two-three years ago. Not used heavily as when I was teaching but relied on it. I had only replaced the cartridges twice in that time. What a rip-off - again.
Solution: press Home > Back > Back > Home You’ll have a hard time seeing the buttons but they are on the left hand side of screen. Shine some light to help you see.
@@RandoHandle Thanks for responding, The identity and location of the 'Home' button has been elusive. Have been able to access the reset menu but have gotten no further Very frustrating !.
This helped! I unplugged it from the outlet, like in the video! I own a HP OffJet Pro 9020. I did it twice and started working! Thank you for this video! I received this printer about 6 months ago and misplaced the original ink. Adter purchasing new ones, I was receiving the cartridge error message. Thank you for this detailed
BLESS YOU! My printer was working fine on the ink cartridges that I had and then up and stopped demanding I use HP ink and you just saved me from that.
Oh noooo - it didn’t work. I have restarted printer and even unplugged it, and it won’t let me use non-hp cartridges. And other ideas? Thanks for such clear instructions. I actually have an hp 7740 but it looks just like yours in the video
Thank you for getting back to me with the details requested. Could you follow the steps mentioned below- 1. Touch the Home button once, then the Back button twice, then the Home button once. 2. Open the ink cartridge access door, and then close it. A Load Paper message displays on the control panel display, and the printer begins initializing. 3. If the initialization does not begin, repeat steps 1 and 2 until it does. 4. Follow the prompts on the control panel display to complete initialization. Let me know how that goes for you. 😊
I’m not sure what I am doing wrong. I went to the exact same settings you showed and pressed OK to enable cut the power and restarted and it still shows non HP cartridges. So I went back and pressed disabled, thinking I heard you incorrect and it still saying the same thing I cannot get past non-HP cartridges.
@@BilalKhalid Thank you for your quick reply...my printer is the hp 8720, and not able to disable trade supplies...not sure if the process is different for my type of hp printer.
I read your transcripts and I didn't know if your printer screen was frozen you can tap the black part of the screen 4 times. I went through the steps, with no luck. So I did what you said and installed my old cartridges. I am in the HP Instant Ink program so I was trying to install the cartridges they sent to me. Installing the old cartridges didn't work because they were empty. I told me there was a problem with the supply(yes, the supply was empty) and I am right back to the beginning. Sigh.. Any help would be appreciated.
I was able to get to the Menu but when I got to the Trade OOBE it was already enabled, I was able to click okay to Disable, clicked okay to enable but the printer did not shut down. I finally did a reset, comes up with add paper, there was paper in the printer then the same issue of needing setup cartridge for new printhead. Unsure if there is another way around or not, these are brand new cartridges in the printer.
@@BilalKhalid Does this mean I need to find the set up cartridges for this to work I'm at a loss since I have reached out to the HP Community support who said reset the printer yet that didn't work either. thank you
How to bypass set up for HP envy 7164. This did not come with set up cartridge and I can't pass the 3rd step in your video. After system configuration i don't have that next option.
@@BilalKhalid not work, u have any idea what happen, so first i disable and then reset the printer by take out the power cable, wait 60s, and plug again, set again to enable and then reset again, but still cannot use my printer
Hi, I canceled my HP INSTANT INK subscription but still have half full cartridges. How to get around the block and continue until the ink runs out? My printer is HP OfficeJetPro 9010. Thanks
Hello I have the following: In my hp officejet pro 6960 i use for a time cartridge that is not oem one. And works. After i bay another (not oem) one. It is not working. So i reset the printer and set the automatic update OFF. I pluf of the cord and start the printer. Then I get the message: NOn Hp chip detected. I cannot take any action to move this further.
Hi, your video is very helpful but when I clicked OK on System Configuration Menu it didn’t show Trade Oobe. I have the HP OfficeJet 5258. Please help!!
Your video is very helpful, but when I come to the System Configuration Menu I don't have 'Trade at OBEE' as an option. What can I do instead? I have a HP Envy 5010. Please help.
@@BilalKhalid Thanks. Meanwhile I got help from the HP Customer Support, which was not an easy thing to do, because they hide their phone number. You have to create an account first, then they offer virtual assistance with no use. Very bad customer service. I regret having purchased a HP printer. Finally I had somebody on the phone and they helped me solve the problem. When you get the message 'Use SETUP cartridges', follow these steps: 1) Insert original HP cartridges and paper. Turn the printer on. 2)Remove the printer from the power supply. Wait a minute and plug it in again 3) press the Home button, then the Return Button twice, Home button again 4) Open the coverage as if you want to change cartridges 5) Wait for 30sec and close it again . If you are lucky the printer starts with the setup and prints the alignment page which you have to scan. Done. Good to know there is a way to bypass the SETUP cartridges. The problem is, if you are not familiar with that printer you will not know where to find the buttons because they are blacked out. They are right on the left of the message, Home button on top , Return button at the bottom. Good luck!
I did the bypass and am trying to install Wiseta ink cartridges on a HP 8028 even after going through your steps and verifying I am getting an error code saying my cartridges have been blocked by the printer firmware because they contain a non-HP chip. Any additional help you can offer?
@@BilalKhalid Did so, says no new updates available 😞… any other suggestions? Note: I add one cartridge at a time, it registers just fine until I load the final one (4 total) then it shows the non-HP Chip detected error.
I use a HP Photosmart B110a and it doesn't work. I can go into the service menu with: 1. turn off the cable 2. hold the power button 3. turn in the cable 4. wait until LED is blinking white 5. leave the power button 6. press back, home, back, back 7. service menu will appear and I can choose the OOB Reset But the message still appears after the restart, I just had to choice the language again and all of the stuff after it. I'm using fake cartridges, is this a problem?
I just looked at another video and the hp support wrote sth. about a semi reset, so I entered the menu mentioned above and did that and it worked! But I think the other menu can be entered as shown here: th-cam.com/video/J67ionln4f4/w-d-xo.html
why after enable trade then 1 unplug power cord then plug again, nothing happen...printer only ON then error still there ,,please help me..maybe i miss something...i try many and still eror my printer HP officejet pro 7740
I have a HP Offjcejet Pro 8210. I ENABLED OOBE, unplugged the printer, waited 30 seconds, plugged it back in. Still won't except the generic carriage. What now ??
I refill the cartridge of 955XL through injecting system same cartridge,it give me message refilling of same cartridges is NOT allowed and ask me to install a new cartridge a supportive HP cartridge help me to reload the existing cartridge through injection system thank you
This method no longer works. I just tried it on my HP office jet pro 9015e and it still says cartridges rejected. HP printer require original HP. boo hiss....
HO COMPRATO QUESTA STAMPANTE HP, NON HA MAI FUNZIONATO. RIPETO MAI! NON SONO STATO RISARCITO IN ALCUN MODO. HO DOVUTO COMPRARNE UN'ALTRA. PENSATECI BENE PRIMA DI COMPRARE UNA STAMPANTE HP. BRUTTA ESPERIENZA, DAVVERO! SOLDI SPRECATI E ANCHE FATICA SPRECATA.
Thank you for best setup instructions. Took just 5 minutes. Saves going through hp forums and wasting too much time.
Great
Thank you, thank you, thank you! I contacted HP three times about not having setup ink cartridges, and twice they sent me new ink, but never setup cartridges. Your video saved me from buying a new printer!
Glad I could help!
This seems to be a common problem for people who purchase used HP printers. Would really appreciate a video on this specifically for the HP Envy Photo 7855 with easy to follow steps that correspond to the unit in question, So far, every attempt has led to the message still blocking further progress
I purchased mine new from Office Depot two-three years ago. Not used heavily as when I was teaching but relied on it. I had only replaced the cartridges twice in that time. What a rip-off - again.
Solution:
press Home > Back > Back > Home
You’ll have a hard time seeing the buttons but they are on the left hand side of screen. Shine some light to help you see.
@@RandoHandle Thanks for responding, The identity and location of the 'Home' button has been elusive. Have been able to access the reset menu but have gotten no further Very frustrating !.
This helped!
I unplugged it from the outlet, like in the video! I own a HP OffJet Pro 9020.
I did it twice and started working!
Thank you for this video! I received this printer about 6 months ago and misplaced the original ink. Adter purchasing new ones, I was receiving the cartridge error message.
Thank you for this detailed
Glad it helped
not worked for my officejet pro 8024e any advice on how to bypass this thanks
I have the 9135e. Not seeing the back button no matter how many times I tap! I’ve tried all edges of the screen. Any suggestions?
I don't have the trade at OOBE menu. HP Envy Photo 6234
BLESS YOU! My printer was working fine on the ink cartridges that I had and then up and stopped demanding I use HP ink and you just saved me from that.
You're my hero! It worked. Thank you
YOU ARE MY HERO!!!!!!!!!!!
Oh noooo - it didn’t work. I have restarted printer and even unplugged it, and it won’t let me use non-hp cartridges. And other ideas? Thanks for such clear instructions. I actually have an hp 7740 but it looks just like yours in the video
7740 , I will let you know. Hold on
Thank you man you are the best👍
i also need same for hp officejet pro 9010
will try to make a video on it
any news on how to bypass
good to know, then theres disabling cartridge protection,
thank you friend, it was so easy...
Can you help me on my HP Envy 6420e printer...
❤teşekkürler🎉🎉🎉
was so hopeful. did everything as instructed, but still getting the error on my OfficeJet 8025. Thank you for your video anyway.
Thank you so much! this was so helpful!
I don't have the trade at OOBE menu for HP OfficeJet Pro 6230 Web page ! any suggestion ? thanks
Thank you for getting back to me with the details requested.
Could you follow the steps mentioned below-
1. Touch the Home button once, then the Back button twice, then the Home button once.
2. Open the ink cartridge access door, and then close it. A Load Paper message displays on the control panel display, and the printer begins initializing.
3. If the initialization does not begin, repeat steps 1 and 2 until it does.
4. Follow the prompts on the control panel display to complete initialization.
Let me know how that goes for you. 😊
How to use this method for HP deskjet 1212
Can you please try and see if this can be done on a HP OfficeJet Pro 9010, please thanks
Regret to say but I dont have right now HP OfficeJet Pro 9010.
@@BilalKhalid thanks for the reply, do you think this would work on a 9010
I’m not sure what I am doing wrong. I went to the exact same settings you showed and pressed OK to enable cut the power and restarted and it still shows non HP cartridges. So I went back and pressed disabled, thinking I heard you incorrect and it still saying the same thing I cannot get past non-HP cartridges.
Same here
Same problem
It worked! Thank you
Hello, thank you for this video, I have a question, should the printer be connected to the internet to be able to Disable trade supplies? Thank you.
Not necessary sir
@@BilalKhalid Thank you for your quick reply...my printer is the hp 8720, and not able to disable trade supplies...not sure if the process is different for my type of hp printer.
how about in Deskjet 4175
Can I use black only cartridge when one of the colors has depleted
no
very helpful!
how can you bypass for HP ENVY 6055? I lost the set up ink and I can't get it to set up at all
Can you refill the 955xl cartridge?
No
I read your transcripts and I didn't know if your printer screen was frozen you can tap the black part of the screen 4 times. I went through the steps, with no luck. So I did what you said and installed my old cartridges. I am in the HP Instant Ink program so I was trying to install the cartridges they sent to me.
Installing the old cartridges didn't work because they were empty. I told me there was a problem with the supply(yes, the supply was empty) and I am right back to the beginning. Sigh..
Any help would be appreciated.
Buy new HP inks and check
what about hp 2700 all in one printer
Thank you!!!!
You're welcome!
I was able to get to the Menu but when I got to the Trade OOBE it was already enabled, I was able to click okay to Disable, clicked okay to enable but the printer did not shut down. I finally did a reset, comes up with add paper, there was paper in the printer then the same issue of needing setup cartridge for new printhead. Unsure if there is another way around or not, these are brand new cartridges in the printer.
Regret to say that there is no another way.
@@BilalKhalid Does this mean I need to find the set up cartridges for this to work I'm at a loss since I have reached out to the HP Community support who said reset the printer yet that didn't work either. thank you
I does not work with our HP 8610 Pro. The support Menu does not appear when tapping the back arrow. Any idea what else I can try?
Already try with 7730 but failed.any suggestion bro?
Anything on How to By pass 477dw non hp chip detected.?
you can use old toner memory chips in new toners, only this is the way to by pass the error message.
How to bypass set up for HP envy 7164. This did not come with set up cartridge and I can't pass the 3rd step in your video. After system configuration i don't have that next option.
Can I use just one cartridge?
No
i need help. mine stil say conbadible ink 7720
Thank you
Mine is not restarting at all when I touch okay to Enable . It keeps going back to the previous message. How do I fix that?
Hi, my printer hp 7720, i follow your step, i already enable trade but still cannot, any advice ?
disable trade and restart the printer then enable again and check. Second this method will work only if your printer required setup cartridges.
@@BilalKhalid not work, u have any idea what happen, so first i disable and then reset the printer by take out the power cable, wait 60s, and plug again, set again to enable and then reset again, but still cannot use my printer
why does it not work on my hp
Hi, I canceled my HP INSTANT INK subscription but still have half full cartridges. How to get around the block and continue until the ink runs out? My printer is HP OfficeJetPro 9010. Thanks
Was very useful. Thank you👍🏼
Wc
Bro how to bypass HP photosmart B110b printer same error message is arrived
thanks u bro
Hello I have the following: In my hp officejet pro 6960 i use for a time cartridge that is not oem one. And works. After i bay another (not oem) one. It is not working. So i reset the printer and set the automatic update OFF. I pluf of the cord and start the printer. Then I get the message: NOn Hp chip detected. I cannot take any action to move this further.
It didn’t work on mine. I have HP 8025e fax machine. I exactly followed as in instructions. Anything else I can do to fix it
Hi, your video is very helpful but when I clicked OK on System Configuration Menu it didn’t show Trade Oobe. I have the HP OfficeJet 5258. Please help!!
What does it show?
Did work I've got a HP OfficeJet 8014e
Yeah
will this work on HP Office Jet Pro 6978. The error message is "cartridge can only be used in printer that initially installed it" Please help
hi i tried this on my hp office pro 6978 and it didnt work
Whoops, try again
After I press ok. It gonna show as what next? You video just skip that part
Turn off the printer
DID YOU TURN OFF THE PRINTER MANUALLY AFTER YOU(2:04) ENABLED IT? I'VE DONE THIS A MILLION TIMES I STILL GET THE NON-CHIP DETECTED
Yes turn of manually
It didn't work on my HP OfficeJet Pro 6978. Any other ideas. I have so many things and nothing seems to work. Greatly appreciate it.
✌🏻
Your video is very helpful, but when I come to the System Configuration Menu I don't have 'Trade at OBEE' as an option. What can I do instead? I have a HP Envy 5010. Please help.
Thanks i will check your model and will let you know
@@BilalKhalid Thanks. Meanwhile I got help from the HP Customer Support, which was not an easy thing to do, because they hide their phone number. You have to create an account first, then they offer virtual assistance with no use. Very bad customer service. I regret having purchased a HP printer. Finally I had somebody on the phone and they helped me solve the problem.
When you get the message 'Use SETUP cartridges', follow these steps: 1) Insert original HP cartridges and paper. Turn the printer on. 2)Remove the printer from the power supply. Wait a minute and plug it in again 3) press the Home button, then the Return Button twice, Home button again 4) Open the coverage as if you want to change cartridges 5) Wait for 30sec and close it again . If you are lucky the printer starts with the setup and prints the alignment page which you have to scan. Done. Good to know there is a way to bypass the SETUP cartridges. The problem is, if you are not familiar with that printer you will not know where to find the buttons because they are blacked out. They are right on the left of the message, Home button on top , Return button at the bottom. Good luck!
@@misselli6903 thanks for this. It works
@@kojack1883 I am glad this helped you.
can you please HELP me with it!
hp Officejet Pro 6835
Ive done it 5 times it still wont accept the ink 😪
What is the model you have?
6962
I did the bypass and am trying to install Wiseta ink cartridges on a HP 8028 even after going through your steps and verifying I am getting an error code saying my cartridges have been blocked by the printer firmware because they contain a non-HP chip. Any additional help you can offer?
Update the firmware and try again
@@BilalKhalid Did so, says no new updates available 😞… any other suggestions? Note: I add one cartridge at a time, it registers just fine until I load the final one (4 total) then it shows the non-HP Chip detected error.
@@wiggleworm9828 try to access printer settings thru hp smart app and find ink policy. Second try to insert another ink and check.
@@BilalKhalid still no luck, 1 hr 20 minutes on the phone with HP, no help. They are supposed to call me back… 😢
mine isn't working on the hp officejet pro 6835
The indicated cartridges are not intended for use in this printer screen. Won’t go away. Turned it on and off. Etc. Stuck
Didnt work on 6960
It works just for 5 minutes after that I have the same problem
I use a HP Photosmart B110a and it doesn't work. I can go into the service menu with:
1. turn off the cable
2. hold the power button
3. turn in the cable
4. wait until LED is blinking white
5. leave the power button
6. press back, home, back, back
7. service menu will appear and I can choose the OOB Reset
But the message still appears after the restart, I just had to choice the language again and all of the stuff after it. I'm using fake cartridges, is this a problem?
Yeah to some extent
I just looked at another video and the hp support wrote sth. about a semi reset, so I entered the menu mentioned above and did that and it worked!
But I think the other menu can be entered as shown here:
th-cam.com/video/J67ionln4f4/w-d-xo.html
why after enable trade then 1 unplug power cord then plug again, nothing happen...printer only ON then error still there ,,please help me..maybe i miss something...i try many and still eror my printer HP officejet pro 7740
I have a HP Offjcejet Pro 8210. I ENABLED OOBE, unplugged the printer, waited 30 seconds, plugged it back in. Still won't except the generic carriage. What now ??
Been doing this for hours. All day. Doesn’t help. So frustrating
Regret to hear that dear, pity on you, try again tomorrow. Hopefully it will work
I refill the cartridge of 955XL through injecting system same cartridge,it give me message refilling of same cartridges is NOT allowed and ask me to install a new cartridge a supportive HP cartridge help me to reload the existing cartridge through injection system thank you
Regret to say but you can not use existing cartridge. You must get a new one.
hey i did all those steps on my deskjet 5525 and still says that it is incompatible ;(
regret to say, this method not gonna work with 5525,
Is there any method that works?
It doesnt work for 6950. Any help here?
what is the ink numer?
Thank you so much on an HP OJ 9029 PRO it worked. I hate HP
Sorry didn’t work on 9015e. Dammit
Doesn’t work with the 4650
Perfect 👌
IT DOESNT WORK IF YOU HAVE UPDATED YOUR PRINTER WITH THE LATEST FIRMWARE
No it will not, I tried it already.
My real question is why does HP keep sending printers without the setup cartridges 😂
This method no longer works. I just tried it on my HP office jet pro 9015e and it still says cartridges rejected. HP printer require original HP. boo hiss....
Whoops, regret to hear that sandra
HO COMPRATO QUESTA STAMPANTE HP, NON HA MAI FUNZIONATO. RIPETO MAI! NON SONO STATO RISARCITO IN ALCUN MODO. HO DOVUTO COMPRARNE UN'ALTRA. PENSATECI BENE PRIMA DI COMPRARE UNA STAMPANTE HP. BRUTTA ESPERIENZA, DAVVERO! SOLDI SPRECATI E ANCHE FATICA SPRECATA.
in una certa misura
VI SUGGERISCO DI NON COMPRARE QUESTA STAMPANTE. BRUTTA ESPERIENZA LA MIA. SOLDI SPRECATI E ANCHE FATICA SPRECATA.
dispiace sentirlo
non funziona
This don’t work for 5260 I don’t have that menu trade