How Is Conversational AI Different Than Generative AI?

Netomi's VP of Product, Shail Gupta, explains the key differences between conversational AI and generative AI and explores how these two technologies can work in tandem to produce a net benefit to your customer experience journey.
Want to learn more about conversational AI? Visit www.netomi.com/conversational-ai for answers to many of the common questions companies have about how to provide brilliant, AI-powered solutions to their customers in every interaction.

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