Salesforce Training Videos For Beginners - 3 | Salesforce Admin 201 Training | Simplilearn

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  • เผยแพร่เมื่อ 30 มี.ค. 2016
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    This Salesforce Training Video will help us in quotation generation and to improve customer communication. Generating proposals can be a drag on sales team productivity. Editing word documents, requesting approvals and even desk calculators get involved! With the quotes feature in Salesforce, Salespeople can quickly and efficiently generate a PDF and either download or email directly to a contact in Salesforce.
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    Quote Templates:
    After completing this lesson you will be able to explain:
    1. How to create a quote record
    2. How to create a quote template
    3. How to generate a quote PDF
    4. How to email a quote PDF
    5. Modifying existing quote templates
    Service Cloud
    Customer service can be a tough department to work in. Customers constant calls, emails, chats, texts and posts can cause even the best customer service teams to fall apart. With the service cloud, companies can get control over the issues, start managing their time better and get meaningful reports from Salesforce. Metrics such as average number of cases pper day, case by issue, time to resolution on a per customer service representative basis – there are the foundation on which the service cloud is built.
    After watching this lesson you will be able to learn
    1. Creating a case, case assignments rules, and case eTutorialsalation rules
    2. Enabling and creating solutions
    3. Creating a web-to-case form
    4. Creating an email-to-case address
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    #salesforce #salesforcetrainingvideosforbeginners #salesforcedevelopertrainingvideosforbeginners #salesforceadministratortraining #salesforcetutorial #saleslightningVideosForBeginners
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ความคิดเห็น • 8

  • @SimplilearnOfficial
    @SimplilearnOfficial  ปีที่แล้ว

    🔥Salesforce Certification - Administrator & App Builder Course: www.simplilearn.com/salesforce/salesforce-administrator-and-developer-training?SEOFC9hours&

  • @christianlira1259
    @christianlira1259 7 ปีที่แล้ว +2

    One more great Salesforce video from Simplilearn as there is a lot to absorb, understand, and apply in Salesforce + use. Thanks Justin and the team!

  • @bradcooper3354
    @bradcooper3354 7 ปีที่แล้ว

    Very helpful !!

  • @prashantkore7338
    @prashantkore7338 7 ปีที่แล้ว

    Awesome

  • @alevornek
    @alevornek 5 ปีที่แล้ว

    Thank you for the video. Very helpfull indeed. How many more videos are there in this frame? How can we get the IV. Video?

    • @SimplilearnOfficial
      @SimplilearnOfficial  5 ปีที่แล้ว

      Hey Dean, thank you for appreciating our work. We are glad to have helped. We do not have the Fourth part of this video. Do check out our other tutorial videos: th-cam.com/video/7K42geizQCI/w-d-xo.html and subscribe to us to stay connected. Cheers :)

  • @cognitioncloud4108
    @cognitioncloud4108 7 ปีที่แล้ว

    Hi NICE CONTENT.. Can you suggest us to find the links for Salesforce Admin in a sequence ( Part 1 , Part 2 ....)

    • @SimplilearnOfficial
      @SimplilearnOfficial  7 ปีที่แล้ว

      Hi Siva, you can check our official Salesforce for more videos: th-cam.com/play/PLEiEAq2VkUUK0x8URvIzHZ3_JYTdHxTAd.html But to access the entire library you will have to join the course, which you can do here: www.simplilearn.com/salesforce/salesforce-administrator-training