E149 'AI and Causal Inference to transform the user experience' with Spotify's Ciarán Gilligan-Lee

Today's guest is Ciarán Gilligan-Lee, Head of Causal Inference Research Lab at Spotify. A finalist for AI Person of the year at the 2023 AI Awards, Ciarán joins host Mark Kelly on the podcast to discuss the significant role that AI and causal inference plays in enhancing user experiences at Spotify.
Topics include:
(0:00) How the Spotify team uses causal inference for better recommendations
(2:43) Using causal inference for personalized music recommendations and discovery
(5:25) Navigating causal factors in user streaming behaviors
(8:01) Balancing complex stakeholder needs at Spotify for improved user experience
(10:09) Clarifying assumption to enhance modeling clarity and accuracy
(11:45) How Causal inference enhances decision-making across various industries
(14:56) Why Understanding data bias is crucial for accurate decision-making
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