Very helpful. I would like a detailed video of resetting the timing of the machine. I know you have a tutorial and I have watched it but a detailed - step by step video would be helpful. Thank you.
Hi there! We are sorry to hear this. We have added a link below that will take you directly to our help desk and guide you on how to proceed. Please let us know if you need anything else on our end! ricoma.zendesk.com/hc/en-us/articles/10309437901715-How-to-fix-your-timing-on-a-EM-1010
hello please i need help I have a RICOMA 150 1PT embroidery machine since I turned it on about a year ago, the board was fine in English, I just don't know how to use it and I haven't turned it on again until now and my surprise is that it's in Chinese, I changed the language by myself, I was able to translate what it said and it says: Error number 15 Lost pattern. How can I do it in the English language and what does this error refer to? What do I have to do? can you please guide me
Hi! We recommend for you to get in touch with the distributor so they can better help! You are also welcome to join our Facebook group: facebook.com/groups/embroiderymastery
It typically only happens to me when I'm going over the center seam of a structured hat. Any suggestions would be greatly appreciated. I have a Ricoma MT-1502
Just wanna say thanks for the tips, it helped me recheck my machine, But you can also add the speed your running the design at. I found I had to lower the speed and it cleared up the shredding.
What other mistakes/solutions would you like to see? Let us know in the comments below!
needle is down and wont go back up, if I hold in the button on the battery looking thing then it will
I’d like to see more videos on tension
Hi Karla! Thanks for your suggestion, we will be sure to pass this down!
Very helpful. I would like a detailed video of resetting the timing of the machine. I know you have a tutorial and I have watched it but a detailed - step by step video would be helpful. Thank you.
Hi Angela! Thank you for the suggestion, we will be sure to pass this down!
Thank you. This video helped me to solve my issue. I didn't realize that my needle was in backwards after replacing a broken needle. Appreciate you!
Glad it helped!
I would like to see the second part of tread breaking
Thank you for the suggestion!
Hi there
What can we do if the top thread keeps on jumping out of the top tension while sewing
Hello! Please submit a request to our team so they can help! > ricoma.com/index.php/US/support
How much does the 1501 embroidery machine cost and do you have used ones for sale?
Hi, please submit a request with the team so they can help ----->ricoma.com/US/contact-us (:
Where can I get a new needle plate
Hi! We recommend submitting a ticket to our team so they can help > ricoma.com/US/support
So if the needle plate has burrs, what is recommended to fix this problem?
Hi! Yes, it's recommend to get this taken care of in order to reduce potential errors in the future.
@@ricomatv but HOW? Can I file it? New plate? What?
File or new plate
I can not find a video on adjusting hook timing on em 1010. I broke 3 needles on same job, seems timing might be culprit
Hi there! We are sorry to hear this. We have added a link below that will take you directly to our help desk and guide you on how to proceed. Please let us know if you need anything else on our end!
ricoma.zendesk.com/hc/en-us/articles/10309437901715-How-to-fix-your-timing-on-a-EM-1010
hello please i need help
I have a RICOMA 150 1PT embroidery machine since I turned it on about a year ago, the board was fine in English, I just don't know how to use it and I haven't turned it on again until now and my surprise is that it's in Chinese, I changed the language by myself, I was able to translate what it said and it says: Error number 15 Lost pattern. How can I do it in the English language and what does this error refer to? What do I have to do? can you please guide me
Hi, please send us an email so we can help --->service@ricoma.com
I just brought the 1501 and it keeps shredding ricoma hotline no help
Hi there, we are so sorry to hear this. Please send us a private message to our Instagram ---> ricomahq.
I am from saudi arabia if i want to training on machine... what i do....my machine will come after 2 weeks
Hi! We recommend for you to get in touch with the distributor so they can better help! You are also welcome to join our Facebook group: facebook.com/groups/embroiderymastery
Thanks, video ws very helpful !!
Glad it was helpful!
Sir show us how to adjust the cutter my machine is richpeace ty
Hi there! Please check out our help desk > ricoma.zendesk.com/hc/en-us
Is there a way to repurpose the dull needles as "ball point" ones?
We don't recommend it as it can affect your machine.
More on thread spreading please
Hi Leslie! What kind of questions did you have?
Ricoma is best and easy to use
Thanks for the love!
This was helpful 👍
Glad it helped!
Helpful
Thanks for watching!
It's almost as if you've been peering through my windows
We are glad this video helped Jessica!
It typically only happens to me when I'm going over the center seam of a structured hat. Any suggestions would be greatly appreciated. I have a Ricoma MT-1502
Did you try lowering your cap driver?
THANKS
You're welcome!
Just wanna say thanks for the tips, it helped me recheck my machine, But you can also add the speed your running the design at. I found I had to lower the speed and it cleared up the shredding.
Thanks for the tip! We are glad you were able to resolve this!