My biggest screw up was a job to the Isle of Wight. It was just a small box and delivery on the island was just a couple of miles from the port. So I decided to save money (and potentially time) by leaving my van on the mainland, crossing on the faster passenger ferry and walking to the delivery point. Seemed like a good decision. Until I got to the security gate and they said they couldn't let me on site to deliver without a vehicle. Took a while, but they were desperate for the box and eventually came out to the security gate to collect it. They were cool about it, and the shipper would probably never have known, but on my way back to the port, I called the shipper and told him exactly what had happened. He was impressed with my honesty and said that he'd prioritise my bids if he sees me bidding on his work in future. Key message, it's always worth being open and honest with the shippers - most will be cool about it if you are trying to do the right things, even if you don't do the right things (as was the case with your shipper - once he calmed down) - oh yeah - I also bought a ticket for the wrong ferry at the port, so ended up crossing as a foot passenger on the car ferry 🤣
Hi. That sounds like a perfectly reasonable 'mistake' to make, but the phone call to the shipper really makes it a class decision. I feel that honesty like that with shippers goes a long way to building trust and therefore developing a long term mutually beneficial business relationship.
Sounds to me that this was a packaging error. The leaflets were stacked to high and should have been 'banded' in bundles or boxed at the printers to stop this happening in transit as you can not strap to tight as you would damage the goods. You did nothing wrong.
As I said I do think that the leaflets being loaded completely loose was a contributory factor to how difficult it was to rectify my mistake, however the strapping style that I chose was just wrong I think. I really don't like it when heavy loads are just celephaned to the pallet, but I think that if they are loaded too high (like you said) then this is when the plastic wrapping becomes less effective. This reminds me of another dodgy load that I did after this experience, and after I started my TH-cam videos. I picked up a pallet of concrete roof tiles, weighing 1000KG. They were loaded onto an old, wooden pallet that was beginning to fall apart. I put a 2000KG strap over the top in the middle of the wrapped load at right angles to the van's orientation (ie. Side to side) and secured it as tightly as I felt necessary. As soon as I moved I felt and heard movement and my heart sank with dread. I pulled over just outside the yard and checked the load. It looked absolutely fine, nothing appeared to have moved and the strap was tight. So I gingerly moved on. At every turn I heard and felt movement so I drove up to Scotland so carefully. It took me ages and every time I felt movement I expected to hear crashing tiles. I worked out that what must be happening was that because the tiles were packed on their edges they were free to move slightly as a block forwards and backwards. My strap was keeping the tiles secured in place but the top layer were free to move. I think now I would try a second strap diagonally from the front passenger D ring over the front edge of the load and down the back connected to the driver's side middle D ring, but at the time I just didn't think of that and just wanted to get the job over with.
Packaging stuff is shipper responsibility, assessing how well the load is packaged is driver’s responsibility and you have 2 options: 1. Refuse the load. 2. Tell them to repackage the stuff properly. I get that some people don’t know even what they doing or how but if you don’t feel secure for 1 second cancel the job regardless of how much money you will lose.
I love this sort of comment. It shows a great understanding of this work and is really useful information to have as a reminder about how to think about ones responsibilities as a self-employed driver.
Use corner blocks and blankets then strap, then take a photo ( you should take photos every time anyway - also always take the name of who ever loaded you - unfortunately the drivers always get the blame so covering your back becomes second nature - trust me - do it every time
I do have and use blankets but I haven't yet managed to get my hands on some corner blocks. It's on my to do list and I can see why they would add that extra amount of protection. Any recommendations on where to get them from?
I hear what you are saying 😊 However, those videos are a true reflection of something that forms a big part of my life. It's not something that I am proud of or pleased about but it is true. I will continue to document my weekly weigh ins, however I accept that for some, maybe even most, people the videos won't hold much interest. For those people please feel free to ignore them if they don't interest you.
Thats the loaders fault for not binding it around the pallet. I'd of been telling him to jog on. Infact I'd be furious thar load wasn't fixed to the pallet securely. You can't stop a pallet sliding about slightly in transit things like this happen if they are certain materials. They should definitely of secured it properly.
Lol, great lesson to learn leaflets or paperwork of some kind has to be strapped down properly before loading onto your van, but if it's the first time you have come across this, you wouldn't know. The guy whose job it was was he most probably had it happen to him when he was new to the job he should have known better and if his reputation would be ruined then he should have done the job himself SO next you know make sure the job has been strapped to the pallet properly before loading onto your van if its not get them to redo it.
@@charlesleighton8015 Hi Charles. Are you watching these in order 😁 If so, good luck catching up 🤗 Your points are all valid and I did learn from this experience. Some mishaps still happen, but nothing on this scale again thankfully. Best wishes.
No one reads leaflets anyway!! It’s not like it is a kidney for a child 😆… but I to would have behave the way you did. Honesty is the best policy I have found..
Hello Addy. You appear to be doing the same thing that I would do. You seem to be working through these videos from the start. Bearing in mind the number of hours that's a very brave approach if true. By the time you catch up you will know me VERY well indeed. Best wishes and good luck
My biggest screw up was a job to the Isle of Wight. It was just a small box and delivery on the island was just a couple of miles from the port. So I decided to save money (and potentially time) by leaving my van on the mainland, crossing on the faster passenger ferry and walking to the delivery point. Seemed like a good decision. Until I got to the security gate and they said they couldn't let me on site to deliver without a vehicle. Took a while, but they were desperate for the box and eventually came out to the security gate to collect it. They were cool about it, and the shipper would probably never have known, but on my way back to the port, I called the shipper and told him exactly what had happened. He was impressed with my honesty and said that he'd prioritise my bids if he sees me bidding on his work in future. Key message, it's always worth being open and honest with the shippers - most will be cool about it if you are trying to do the right things, even if you don't do the right things (as was the case with your shipper - once he calmed down) - oh yeah - I also bought a ticket for the wrong ferry at the port, so ended up crossing as a foot passenger on the car ferry 🤣
Hi. That sounds like a perfectly reasonable 'mistake' to make, but the phone call to the shipper really makes it a class decision. I feel that honesty like that with shippers goes a long way to building trust and therefore developing a long term mutually beneficial business relationship.
Sounds to me that this was a packaging error.
The leaflets were stacked to high and should have been 'banded' in bundles or boxed at the printers to stop this happening in transit as you can not strap to tight as you would damage the goods.
You did nothing wrong.
As I said I do think that the leaflets being loaded completely loose was a contributory factor to how difficult it was to rectify my mistake, however the strapping style that I chose was just wrong I think.
I really don't like it when heavy loads are just celephaned to the pallet, but I think that if they are loaded too high (like you said) then this is when the plastic wrapping becomes less effective.
This reminds me of another dodgy load that I did after this experience, and after I started my TH-cam videos.
I picked up a pallet of concrete roof tiles, weighing 1000KG. They were loaded onto an old, wooden pallet that was beginning to fall apart. I put a 2000KG strap over the top in the middle of the wrapped load at right angles to the van's orientation (ie. Side to side) and secured it as tightly as I felt necessary.
As soon as I moved I felt and heard movement and my heart sank with dread. I pulled over just outside the yard and checked the load. It looked absolutely fine, nothing appeared to have moved and the strap was tight.
So I gingerly moved on. At every turn I heard and felt movement so I drove up to Scotland so carefully. It took me ages and every time I felt movement I expected to hear crashing tiles.
I worked out that what must be happening was that because the tiles were packed on their edges they were free to move slightly as a block forwards and backwards. My strap was keeping the tiles secured in place but the top layer were free to move. I think now I would try a second strap diagonally from the front passenger D ring over the front edge of the load and down the back connected to the driver's side middle D ring, but at the time I just didn't think of that and just wanted to get the job over with.
Packaging stuff is shipper responsibility, assessing how well the load is packaged is driver’s responsibility and you have 2 options:
1. Refuse the load.
2. Tell them to repackage the stuff properly.
I get that some people don’t know even what they doing or how but if you don’t feel secure for 1 second cancel the job regardless of how much money you will lose.
I love this sort of comment.
It shows a great understanding of this work and is really useful information to have as a reminder about how to think about ones responsibilities as a self-employed driver.
Learning from mistakes is good. Sharing the mistakes you made with others is priceless ❤great video 👍💪
Thank you Dave ❤️
Use corner blocks and blankets then strap, then take a photo ( you should take photos every time anyway - also always take the name of who ever loaded you - unfortunately the drivers always get the blame so covering your back becomes second nature - trust me - do it every time
I do have and use blankets but I haven't yet managed to get my hands on some corner blocks. It's on my to do list and I can see why they would add that extra amount of protection. Any recommendations on where to get them from?
@@DeliveryMan-jdr truck stop places or try these
I now have some great edge protectors 👍
@@DeliveryMan-jdr great stuff- crack on with the job now and forget about all that weigh in shite! Jmo
I hear what you are saying 😊
However, those videos are a true reflection of something that forms a big part of my life. It's not something that I am proud of or pleased about but it is true.
I will continue to document my weekly weigh ins, however I accept that for some, maybe even most, people the videos won't hold much interest. For those people please feel free to ignore them if they don't interest you.
The corner pieces or angles may be available at places like B&Q or ESE Direct or similar places.
I do think you were unlucky though.
Thank you for your comment Philip 😁👍
I have now got some nice edge protectors and a couple of retractable rachet straps 😁
@DeliveryMan-jdr Where did you get them from in the end?
Good old Amazon. Pack of 10 😁
They are my new favourite thing.
Thats the loaders fault for not binding it around the pallet. I'd of been telling him to jog on. Infact I'd be furious thar load wasn't fixed to the pallet securely. You can't stop a pallet sliding about slightly in transit things like this happen if they are certain materials. They should definitely of secured it properly.
Lol, great lesson to learn leaflets or paperwork of some kind has to be strapped down properly before loading onto your van, but if it's the first time you have come across this, you wouldn't know. The guy whose job it was was he most probably had it happen to him when he was new to the job he should have known better and if his reputation would be ruined then he should have done the job himself SO next you know make sure the job has been strapped to the pallet properly before loading onto your van if its not get them to redo it.
@@charlesleighton8015 Hi Charles. Are you watching these in order 😁
If so, good luck catching up 🤗
Your points are all valid and I did learn from this experience. Some mishaps still happen, but nothing on this scale again thankfully.
Best wishes.
What van do you drive ?
I have a Ford Transit L3 H2 which is 6 years old and has done 230,000 miles.
Nice
How much did this cost ? Is it ulez ? And when will we see the stud behind the camera 🎥?
It cost me £11,500 plus VAT in March 2021. It has a Euro 6 engine and so is currently ULEZ/CAZ etc exempt.
No one reads leaflets anyway!! It’s not like it is a kidney for a child 😆… but I to would have behave the way you did. Honesty is the best policy I have found..
Hello Addy. You appear to be doing the same thing that I would do. You seem to be working through these videos from the start. Bearing in mind the number of hours that's a very brave approach if true. By the time you catch up you will know me VERY well indeed.
Best wishes and good luck
All ok in the end leaflets are slippery things
Yes. It's a useful experience for me to learn from.
your voice sounds like stampylonghead
I honestly don't know if this comment is an insult, a compliment or neither 😁